RESEARCH METHODS SOCY 601 – SPRING, 2016 Dr. Julie A. Honnold Sociology Department 827 W. Franklin (Founders Hall), room 214 828-6680 jhonn@vcu.edu ORGANIZATION OF THE COURSE Sociologists study their respective areas through what's called the "scientific method." In most substantive courses, emphasis is placed on the end results of this research process. In this course, we will emphasize how sociologists go about the business of creating new empirical knowledge and expressing that knowledge in written form. As you'll see, the term "scientific method" conveys more rigidity of rules than is the case in actual practice. Certainly all sociologists would prefer to do their research in ways that are undeniably valid. However, the sociological community does not always agree on what methods should be used to address a research question or how those methods should be applied. You will find that most research involves compromise. The keys are to understand the strengths and weaknesses of any particular research method and to be able to justify the use of particular techniques in particular circumstances. My most basic goal in this course will be to familiarize you with the "scientific method" as a decision-making process, as opposed to a rigid set of rules. Course Goals By the end of the course you should be able to: Explain the basic elements of research design Read a sociological research article critically, identifying the strengths and weaknesses of its methodologies Discuss the pros and cons of making different choices in the research process Articulate your own values and orientations with regard to research methods Develop your own goals with regard to learning and using sociological research methods Design a methodologically sound original research project using both qualitative and quantitative techniques In other words, you should be able to think like a methodologist if you complete this course successfully. It's not an ordinary way of thinking. You need to learn to be very careful and systematic in designing and executing research. Creativity is also important, but must always be justified with sophisticated reasoning. By studying and critically evaluating sociological research articles, you will learn the elements of research design and how to defend your own methodological choices. In the discussions we hold in this class - either online or in-person - you will be expected to discuss methodological issues with your peers. I will not lecture in this class. Students are often surprised by the fact that much of research methods is actually rather ambiguous, and there aren't always correct answers. Controversies exist in the field, such that there’s often no agreed-upon correct answer to all questions. If you do say something that's clearly wrong though, I will steer the conversation toward the correct path. Don't expect to be right every time you talk. Nobody is. The in-person section of the course meets from 4-6:40 on Monday afternoons. I expect all students who are registered for the in-person section to attend every class meeting. However, online students are very welcome to join us during that time as well. We have a large screen in the classroom and will be able to both see and hear you. Of course, students registered in the online section are not required to attend. Textbook Russell Schutt, Investigating the Social World, 8th edition. Sage Publications, 2014. Various kinds of web links are shown in the margins of the textbook. These are all located on the Student Resources site under the number and title of the chapter. Here are the locations of the various links in the margins of the textbook: Audio Link: Video and Multimedia > Audio Resources Encyclopedia Link: SAGE Reference Articles Interactive Exercises Link: Interactive Exercise Journal Link: SAGE Readings Researcher Interview Link: Video and Multimedia > Researcher Interview Research/Social Impact Link: SAGE Readings Video Link: Video and Multimedia > Video Resources But I’ve had a research methods course as an undergraduate… And this one will be a bit different. We’ll cover the same topics and use a textbook that’s also used in upper division undergraduate courses. So, about the textbook…. Some students in this course have not had an undergraduate social scientific research methods course. I use the textbook to insure that everyone shares the same language and the same basic understanding of the concepts. However, as graduate students, you must go beyond the textbook to enhance your understanding of the basic concepts. Graduate education is different from undergraduate. People with undergraduate degrees in sociology are not known as “sociologists”; people with graduate degrees are. You are expected to be developing as an independent scholar who can critically evaluate the sociological literature and propose and execute sound research. For this course, your research proposal will be the main vehicle for demonstrating your progress toward this goal. Also, some of the blogs call for critical evaluation of a research article. Your peers will be important in developing your knowledge. Most graduate courses are run as seminars. The word “seminar,” according to dictionary.com refers to “a small group of students, as in a university, engaged in advanced study and original research under a member of the faculty and meeting regularly to exchange information and hold discussions.” This description will refer to our online discussions and the on-campus class meetings. In seminars, faculty members discuss along with the students. Professors are important as facilitators and guides but are no longer sources of all subject matter wisdom. Another important point is that grading is different in graduate school. A grade below a B is cause for concern and possible dismissal from a program (see the Graduate Student Handbook for details). In this course, you must demonstrate levels of initiative and scholarly maturity beyond what you did as an undergraduate. Basically, a grade of B represents having demonstrated an adequate level of progress toward becoming an independent scholar, and a grade of A represents an excellent level of progress. (See more details under “Grading Standards” below.) Office Hours I conduct online office hours for a minimum of two hours per week, typically from 1:30-3:30 on Tuesdays. I will post an announcement and send an email if I make any changes to this schedule. I use Google Hangouts for online office hours. The permalink for my Google Hangouts office hours is: https://hangouts.google.com/hangouts/_/vcu.edu/socy601. If this time is not convenient for you, we can make other arrangements by appointment. You will need to have a webcam to use Hangouts effectively. You can use Hangouts with mobile devices, but these need to be set up in advance. See this link for information. I do not hold regular on-campus office hours, but am often in my office from 3-3:45 p.m. on Mondays when the in-person section meets. Email me in advance to confirm that you will be coming so I'm not otherwise engaged. The TA for this course, Sean Doody, will conduct weekly office hour/tutorial sessions. Sean is a second-year sociology student in his final semester who has survived both 601 and 602 and is finishing his thesis this semester. He will be an excellent source of expertise for questions about both methodological concepts and research proposals and a regular contributor to the discussions. Sean will not be participating in the grading process in any way and, like you, is in the "student" role in Blackboard. He can't make any changes to the course website, but can convey your suggestions to me. Sean's current office hour/tutorial sessions for both online and on-campus students are: Monday 1-3 p.m., Wednesday 3-4 p.m., and Friday 1-3 p.m. The Friday session will mainly be for undergraduate Senior Seminar students, but the Monday and Wednesday sessions are mainly for 601. If these times are not convenient for you, contact Sean to set up an appointment. If you are connecting remotely, use the same Google Hangouts link shown above to meet with him. ASSIGNMENTS AND GRADING Grading Standards Some of the work in this course is graded "objectively," meaning that your answers must reflect sound methodological knowledge. Quizzes, exams, and some chapter assignments or portions thereof fall into this category. Other work, such as research proposals, discussions, and blogs are graded more subjectively. That is, I must judge whether your work meets the general expectations I have for graduate students at your level. Since graduate students are expected to attain grades of B or better, a grade of 79% or lower represents unacceptable/poor work, and a grade of 80% or higher represents acceptable work. I usually assign grades ending in 0 or 5 e.g., 80 or 85, but not 82 or 88. More precisely, I use these guidelines: 75 or lower - Unacceptable or worse, Very poor 80 - Poor 85 - Acceptable, Fair 90 - Good 95 - Very good 100 - Excellent The final course grade will be calculated on a scale of 90-100%=A, 80-89%=B, etc. Any decimal grade (e.g., 79.3%) will be rounded up to the next whole number (80% in this example). Graded Assignments You must submit all assignments to Blackboard or the Rampages course site as shown below. I do not accept any work sent by email. If you anticipate that you will miss an assignment deadline due to circumstances beyond your control, you must notify me in advance. Do not assume that I will accept late assignments. The first five assignments shown below are on Blackboard in the "Schedule - Assignments" section. The sixth (Blogs) is on the Rampages course site under "Course Blogs." 1. 2. 3. 4. Chapter Quizzes - 15% (Blackboard) Course Exams - 15% (Blackboard) Chapter assignments - 15% (Blackboard) Research project proposals - 25% (Blackboard) Either of the following: One mixed methods proposal (both qualitative and quantitative) (25%) on the same topic One qualitative proposal (12.5%) and one quantitative proposal (12.5%), each on different topics 5. Discussions - 15% (Rampages) Online students - Online discussion leading, facilitation, and participation On-campus students - Online and in-class discussion participation 6. Blogs - 15% (Rampages) Assignment details are shown below. 1. Chapter Quizzes (Blackboard) All quizzes are administered online and allow use of any desired materials ("open-book," in other words). You will see one (or more) chapter quizzes under each week's schedule. Before taking a chapter quiz, read the Quiz/Exam Instructions in the "Schedule - Assignments" section on Blackboard. Quizzes are posted under the week during which they should be completed. Click the quiz link and "Begin" to start a quiz. Each quiz is short (15 questions) and draws randomly from a test bank. Each quiz is timed to allow 15 minutes for completion and is submitted automatically to Blackboard when time expires.1 You can complete a quiz as many times as you'd like. Your highest quiz grade for that chapter will count toward your overall course grade. Only quizzes submitted by 11:59 p.m. on the last course date of the semester will count toward your course grade (see Course Schedule below). I have not had time to edit the test banks. If you find a question or correct answer that you think is poor for some reason or incorrect, let me know. Your email to me must include: Date of the quiz/exam Time of the quiz/exam Question number Explanation supporting your contention If I accept your explanation, I will increase your score accordingly. Scores will not change for students who received the same question but do not send me the information above. If at all possible, I will change or eliminate such questions before the next exam. 2. Course Exams (Blackboard) Like the quizzes, the three course exams are administered online and allow use of any desired materials. Each of exams will cover approximately 1/3 of the course content. The exams will consist of multiple choice, true-false questions, and short-answer essay questions drawn randomly from the test bank. Essay questions will ask about factual material from the chapters, not opinions or evaluations. You will be allowed two attempts at an exam. Each exam will be timed and submitted automatically after time has expired.2 Exam dates are shown on the Course Schedule below. 3. Chapter Assignments (Blackboard) You will find assignments for some of the textbook chapters in the "Schedule - Assignments" section. These assignments are not timed and can be attempted and submitted multiple times. 1 The point of automatic submission is to promote the development of rapid facility in the recall of the basics of research methods. You have unlimited attempts during the semester on each of the quizzes, so you should get faster as you go along. I advise reviewing the text chapter between attempts, especially difficult parts. Even after you attain a good grade on a quiz, continued attempts will allow you to see more of the test bank questions, which will give you a major advantage on exams. 2 Here, my reasoning about recall is the same as for the quizzes. Also, you should submit multiple quiz attempts before each exam to develop facility with the concepts. I will grade only the last submission. Late assignments will be penalized. Do not wait until the last minute to look at these. Some require planning and working in advance. 4. Research Project Proposal (Blackboard) As we work our way through the course, you will gradually develop one or two research project proposals, as follows: One research project (same topic), with two substantial data components, one qualitative and one quantitative; Two research projects (different topics), one qualitative and one quantitative. If you decide to develop two research projects on different topics, all work submitted to me on Blackboard must be in one document. Place your qualitative project as the first part of the document and your quantitative project as the second. These projects need to be well grounded in the theoretical, empirical, and methodological literature relevant to the topic. Use of approximately 6-10 good references in the literature review should be sufficient to satisfy this requirement. No internet sites will be accepted as references, though you can download research reports from legitimate sources (e.g., U.S. government departments). The bulk of your references must come from academic books or peer-reviewed journal articles. The methods section has to be very detailed, and all choices need to be justified. I expect to see several references, ~3-5, to methodological research articles, reports, or books in this section that you have consulted to develop the details of your design. The prohibition against internet sites also applies here. If you will be using any data collection instruments - e.g., questionnaires, interviews, structured observation - you need to develop and pretest them and include them in an appendix of your proposal. Your projects need to be feasible. For this course, "feasible" means the following: o Students continuing to SOCY 602 during next fall semester will be required to complete both the qualitative and quantitative projects during the course of fall semester using resources available to them. o Students not continuing to SOCY 602 will not be subject to the semester timing limitation, but should be able to complete both projects using their own resources. At several points during the semester, you will be required to submit a draft of your proposal first to a student partner for written comments and (constructive) suggestions and then to me. Keep copies of the comments that you have made to your partner and your partner has made to you. The form you will use to submit your proposal draft to me will ask you for the name of your partner and copies of the comments you have made and received. I will write comments and grade proposal submissions as: 2=All required sections submitted, 1=Missing one or more required sections, and 0=Not submitted. Proposal submissions will count toward your discussion grade. Also, I encourage you to discuss your proposals in any class session or with me or the teaching assistant during office hours. I will initially assign student partners randomly. If you would like to work with a different partner, you will need to communicate with all parties involved and make other arrangements. Inform me of any changes. If your partner does not send you written comments in a timely fashion so that you can consider making revisions, you will be able to note that on the submission form sent to me. Here's the way the student partner experience is supposed to work. 1) You and your partner are aware that a draft is due to me in approximately two weeks. 2) Both you and your partner draft the proposal sections within one week's time. 3) You exchange drafts and send each other written comments within a few days time. 4) Both you and your partner consider these comments and decide whether and/or how to revise the draft before submission to me. (You are not required to revise your draft if you don't consider your partner's comments to be helpful.) 5) Both you and your partner submit your revised drafts to me before the deadline. You will include the comments you exchanged on the submission form. 6) I return comments within a few days time, and you decide whether and/or how to revise the draft before moving forward. (You are not required to revise your draft if you don't consider my comments to be helpful.) Your final proposal submissions will be graded according to the percentage grading scale shown above in Grading Standards. I have provided a suggested proposal outline and other useful materials on the website under Resources > Resources - Research Proposals. 5. Discussions (Blackboard) a. Online discussions Students who were in SOCY 502 last semester will recognize the basic structure of this component of the course. Note, however, that a few things are different. You will be expected to participate in weekly online discussions about the chapter readings led by one of the online students.3 I will assign the discussion leader(s) for each week. The discussion leader will initiate the discussion by asking a question about the methodological concepts in the chapter. The question should be designed to encourage other students to give a thoughtful response. Questions that ask for regurgitation of chapter contents do not accomplish this. For example, let's say the chapter is about survey research methods. A question like the following will not generate much student interest: "What do you think of the chapter guidelines for asking survey questions? What are your favorite guidelines?" This question asks students to go to the textbook and pick out a guideline that's shown there. A better kind of question would ask students to give some thought to applying the chapter concepts, for example: "Have you ever been asked to complete a questionnaire or interview? Consider one or more of these experiences. What factors did you consider when deciding 3 Students in the online section have additional requirements with regard to discussion boards in order to make up for the fact that they are not required to attend in-person classes. whether or not to participate? Think about what you would do if you were on the other side as a researcher. What would you do to try to convince someone to participate in a survey?" In other words, discussion questions should ask students to reflect upon the chapter concepts and consider how they would make decisions about methods if they were a sociological researcher. In short, initial posts should ask thought-provoking questions related to the methodological content of the chapter. After the initial post, the discussion leader is responsible for facilitating ongoing discussion by asking follow-up questions throughout the week. Discussion leaders must post their initiating question(s) by 11:59 p.m. on the Tuesday of the week devoted to that chapter. Both online and on-campus students will then submit comments until the discussion closes on the following Sunday at 11:59 p.m. The discussion will not be visible to you after that time, so it will be impossible to submit after the deadline. Online students will lead two discussions during the semester by posting an initiating question and continuing to facilitate ongoing discussion by asking follow-up questions throughout the remainder of the week. Initial posts should ask thought-provoking questions related to the methodological content of the chapter. Minimum standards for level of participation in an online discussion assignment are: Online students who are discussion leaders for that week are required to respond a minimum of eight times to other students' posts with detailed comments and thoughtful follow-up questions. Online students who are not discussion leader for that week are required to respond a minimum of four detailed times to the lead question posed. On-campus students are required to respond to a minimum of two detailed posts to the lead question posed. On-campus students are not responsible for leading any online discussions. By "detailed comments/posts," I mean that your submissions must have substantial methodological content and be of approximately paragraph length (100 or more words). Though I do not usually grade on the basis of whether the methodological content is correct, I will do so if incorrect posts become common. Also, the course teaching assistant will be active on the board. Discussions will begin on the second week of classes. Discussion leaders must post their initiating questions by 11:59 p.m. on Tuesday of the second week, and discussion closes the following Sunday at 11:59 p.m. Most weeks will feature two discussion boards, each led by an online student. If a week has two discussion leaders, the topics must be different from one another. If two boards are posted, the requirements listed here for online and on-campus students who are not discussion leaders may be fulfilled by participating in either one or both boards. The discussion leaders are required to remain only on their board in order to continue with follow-up questions and responses. I will grade the discussions by the quality and extent of your contributions using the general grading guidelines discussed above. In the final grading process, I will drop your lowest online discussion board grade. b. On-campus class discussions The on-campus class sessions are held seminar-style. By definition, seminars involve discussion. On-campus students are required to bring discussion topics to the in-person class each week and actively participate with follow-up questions throughout the class period. The word "discussion" means that you should talk about the topics with other students and not direct your comments solely to me. 6. Blogs (Rampages) Blogging will be conducted on the Rampages course site: http://rampages.us/socy601jhonn/. Your first task here is to go to Course Blogs > Getting Set Up for Blogging. Be sure to read this post carefully and use the form at the end to submit your blogging url to me so that I can pull your blogs onto the course site. I have posted the first topic - an introductory blog which is due on January 24. Of course, you can submit before then also. Blogging assignments will be posted at regular intervals throughout the semester. Due dates for blogs are shown in the Course Schedule. Topics will be posted on the Rampages course site under "Course Blogs." Blogs should be at least 500 words long and will be graded on the basis of whether the methodological content is substantial, interesting, informative, and correct. Provide links to materials that other students can use to learn more about the topic. Some blogs call for critical evaluation of the academic research literature. Make sure that the article you choose is from a peer-reviewed journal and include a link or pdf. I will grade the blogs by the quality and extent of your contributions using the general grading guidelines discussed above. Grade of "Incomplete" By university policy, an "Incomplete" grade is allowed only in situations in which a student has completed a substantial amount of work in the course, but circumstances beyond the student's control prevent completion of the course by the end of the semester. I will consider awarding an incomplete only in cases of verified medical or personal emergencies. If you have such an emergency, you need to notify me before I submit the final grades for the semester. Graduate students must submit all work for incomplete grades by the last day of classes in the upcoming fall or spring semester. If the student does not finish within this period, a grade of F for the course will be automatically assigned. RESOURCES In the Resources section on Blackboard, I have posted several folders containing what I hope will be useful information. You will find a link to the textbook publisher's Student Resources site, a folder containing PowerPoints from the publisher for all chapters in the textbook, and a list of selected research methods videos. Of special note are folders containing research proposal resources and qualitative coding resources for a chapter assignment. VCU HONOR SYSTEM STATEMENT The VCU Honor System policy describes the responsibilities of students, faculty and administration in upholding academic integrity, while at the same time respecting the rights of individuals to the due process offered by administrative hearings and appeals. According to this policy, "Members of the academic community are required to conduct themselves in accordance with the highest standards of academic honesty and integrity." In addition, "All members of the VCU community are presumed to have an understanding of the VCU Honor System and are required to: Agree to be bound by the Honor System policy and its procedures; Report suspicion or knowledge of possible violations of the Honor System; Support an environment that reflects a commitment to academic integrity; Answer truthfully when called upon to do so regarding Honor System cases; Maintain confidentiality regarding specific information in Honor System cases." More information can be found at in the VCU policy library under the Education and Student Life tab. In this course, you should complete all assignments independently, without giving or receiving assistance from any other person. I will have a VCU Honor Code pledge statement as the first question on all quizzes, exams, and chapter assignments. All of these assignments are openbook, open-notes, and open-course-website. You may use any of these materials to complete these assignments. However, you may not seek assistance from any other person or offer assistance to any other person in the completion of these assignments. For the research proposal assignment, you are required to share your drafts with another student and comment on the other student's drafts. Though you are required to read another student's proposal and offer suggestions, you should not do their work for them and vice versa. In other words, your work and your partner's work must be independently completed, but you and your partner must offer constructive suggestions to one another. MANDATORY RESPONSIBILITY OF FACULTY MEMBERS TO REPORT INCIDENTS OF SEXUAL MISCONDUCT It is important for students to know that all faculty members are mandated reporters of any incidents of sexual misconduct/violence (e.g., sexual assault, sexual exploitation, and partner or relationship violence). This means that faculty cannot keep information about sexual misconduct/violence confidential if you share that information with them, and they must report this information immediately to the university's Title IX Coordinator. In addition, department chairs, deans, and other unit administrators are required to report incidents of sex or genderbased discrimination to the university's Title IX Coordinator. Confidential reporting sources include staff in Sexual Assault and Domestic Violence at the Wellness Resource Center, University Counseling Services and University Student Health Services. The Policy on Sexual Misconduct/Violence and Sex/Gender Discrimination - Interim, can be found in the VCU policy library and as a PDF here. COURSE SCHEDULE With the exception of the first week of the semester, the in-person course meeting is held on the first day of the weeks shown (green font). The first week is shortened by the MLK holiday on the 18th, and there is no in-person class meeting, but assignments for Chapter 1 are posted on Blackboard for that week. The last day of each week is the due date for all assignments under that week's folder on Blackboard except for the chapter quizzes. You will have an unlimited number of attempts for the chapter quizzes, and all chapter quizzes must be completed by the last date in the semester, which is May 9. I will post an announcement and email you if there are any changes to this schedule. Except for the first and second blogs, due dates for these assignments are tentative. Week Textbook Chapter(s) Assigned Assignments Jan. 19-24 (No class meeting on Jan. 18) Chapter 1 - Science, Society, and Social Research Chapter 1 Quiz Week 1 – Blog #1 - Introductory Blog Jan. 25-31 Chapter 2 - The Process and Problems of Social Research Chapter 2 Quiz Week 2 Discussions - Chapters 1 & 2 Feb. 1-7 Chapter 3 - Research Ethics and Research Proposals Chapter 3 Quiz Week 3 Discussions - Chapter 3 Research proposal(s) - First submission - Topic, research question IRB CITI training Week 3 Blog #2 - Reflections on IRB/CITI training course Feb. 8-14 Chapter 4 - Conceptualization and Measurement Chapter 4 Quiz Week 4 Discussions - Chapter 4 Chapter Assignment - Conceptualization Chapter Assignment - Indexes Feb. 15-21 Chapter 5 - Sampling and Generalizability Chapter 5 Quiz Week 5 Discussions - Chapter 5 Week 5 Blog #3 - Sampling Week Textbook Chapter(s) Assigned Assignments Feb. 22-28 Chapter 6 - Research Design and Causation Chapter 7 - Experiments Chapters 6 & 7 Quizzes Week 6 Discussions - Chapters 6 & 7 Chapter Assignment - Experiments Exam #1 - Chapters 1-5 Feb. 29-March 6 Chapter 8 - Survey Research Chapter 8 Quiz Week 7 Discussions - Chapter 8 Research proposal - Second submission - Topic, research question, literature review, conceptual framework, statement of the problem March 14-20 Chapter 9 - Quantitative Data Analysis Chapter 9 Quiz Week 9 Discussions - Chapter 9 Chapter Assignment - GSS 2014 analysis Week 9 - Blog #4 - TBA March 21-27 Chapter 10 - Qualitative Methods Chapter 10 Quiz Week 10 Discussions - Chapter 10 March 28-April 3 Chapter 11 - Qualitative Data Analysis Chapter 11 Quiz Week 11 Discussions - Chapter 11 Chapter Assignment -Qualitative Data Analysis Exam #2 - Chapters 6-10 April 4-10 Chapter 12 - Evaluation and Policy Research Chapter 12 Quiz Week 12 Discussion - Chapter 12 Week 12 - Blog #5 - TBA Research proposal - Third submission - Topic, research question, literature review, conceptual framework, statement of the problem, methods, contributions March 7-13 (Spring break; no class) Week Textbook Chapter(s) Assigned April 11-17 Chapter 13 - Historical and Comparative Research and Content Analysis Assignments Chapter 13 Quiz Week 13 Discussion - Chapter 13 Chapter Assignment - Content Analysis April 18-24 Chapter 14 - Secondary Data Analysis and Big Data Chapter 14 Quiz Week 14 Discussion - Chapter 14 Week 14 - Blog #6 - TBA April 25-May 1 Chapter 15 - Mixed Methods Chapter 16 - Summarizing and Reporting Research Chapters 15 & 16 Quizzes Week 15 Discussion - Chapter 15 May 2-4 Proposal discussions and blogs May 2 proposal discussion for on-campus students. Come prepared. Week 16 - Blog #7 - Research proposal summary Exam #3 - Chapters 11-15 Research proposal(s) due by May 9 All chapter quizzes due by May 9 May 5-9 (Finals week; no class) May 9 is the last day for completing all course assignments. REQUIRED STATEMENTS FOR SYLLABI AND BLACKBOARD PAGES (Some of these will apply to you and others will not.) Campus emergency information\ What to know and do to be prepared for emergencies at VCU: Sign up to receive VCU text messaging alerts. Keep your information up-to-date. Within the classroom, the professor will keep his or her phone on to receive any emergency transmissions. Know the safe evacuation route from each of your classrooms. Emergency evacuation routes are posted in on-campus classrooms. Listen for and follow instructions from VCU or other designated authorities. Within the classroom, follow your professor's instructions. Know where to go for additional emergency information. 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To discuss financial aid and the student bill, visit the Student Services Center at 1015 Floyd Avenue (Harris Hall) and/or contact your financial aid counselor regarding the impact on your financial aid.