Office of Workstation
Management
Randy Diddel
A+ Certified Technician
Apple Certified Associate-Mac Integration OS X
ITIL Foundations v3
Mac Team
Technical Support Analyst II
UNM IT Workstation Management
rdiddel@unm.edu
505.277.8098
Apple and Office of Workstation
Management
UNM IT now has management and deployment tools on par
with the PC environment
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JAMF/Casper Suite
Managed Symantec Endpoint Protection
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Microsoft OneDrive
To install Mavericks, you need one of these Macs:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later),
MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
Your Mac also needs:
OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
2 GB or more of memory
8 GB or more of available space
Suite of tools
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Composer: Custom packages, pre configured and ready to run.
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Distribution can be delivered through a Self Service tool or during
the imaging process.
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Easy to deploy software like Adobe CS, OS X updates, Microsoft
Office
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Installation packages are able to be deployed as .pkg, .dmg, and
.mpkg
Casper: Imaging via network or “Target Mode.”
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“Thin Imaging” creates lightweight images-current UNM Staff base image is
under 10GB
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“Target Mode” is a 1-1 solution via Thunderbolt connection
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Select additional software and driver packages by selecting it at image time
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Capability to bind to Microsoft Active Directory during image rollout
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Allowed WSM to help Classroom Technologies to migrate 100% of all POD
Macs to OS X Mavericks
Advanced workstation management via the Admin Console
• Gives us the potential to manage software licensing and hardware
inventory through policies
• Patch management coupled with Apple Software Update Servers
• The Casper Admin is where a technician can add and manage packages,
scripts, printers, and Dock items.
• Composer
• Allows you to create configurations (images) using these items and
replicate files to distribution points
• Disk Encryption via File Vault
Macintosh Operating System Requirements
Mac OS X 10.7, 10.8, 10.9 (Mavericks)
Mac OS X Server 10.7, 10.8, 10.9 (Mavericks)
http://it.unm.edu/download/index.html
Microsoft OneDrive launches June 30th, 2014
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1TB storage Coming soon
PC client is here already
Mac Client coming later this year
Thank you!
Managing Windows Deployments
• Hardware
• OS Deployments
• Management Tools
Hardware
Dell LoboMart Configurations
Long lifecycle
Standard hardware components
Easy upgrades
Less surprises
Windows Images
Deployments
• Standard Windows Campus Base Image
• Windows 8.1 Update 1 64-bit
• Windows 7 64-bit
• Windows 7 32-bit
• Custom Images
• Computer Labs
• Kiosk computers
• Departmental Requests
Campus Base Images
Pre-Installed Software:
-Adobe AIR
-Adobe Reader
-Adobe Flash Player
-Adobe Shockwave Player
-Java
-Internet Explorer 10/11
-Microsoft Office 2013 32-bit
-Novell Messenger
-Silverlight Player
-Safe Connect
-Symantec Endpoint Protection
Campus Base Images
• Available to any UNM Department.
• Readily deployable.
• Access to common UNM Enterprise Applications
• Consistency for users and IT Administrators.
OS Deployments
Free Deployment Tools
-WAIK – Windows Automated Installation Kit for Windows 7
-ADK – Windows Assessment and Deployment Toolkit for Windows 8/8.1
-WinPE Pre-boot Environment
-DISM – Deployment Imaging Servicing and Management
-Windows System Image Manager
-MDT – Microsoft Deployment Toolkit
OS Deployments and Management
Paid Deployment and Management Tools
• Microsoft System Center Configuration Manager (SCCM)
• Operating System Deployment
• Application Deployment
• Software Updates
• Inventory and Monitoring
OS Deployments and Management
• Operating System Deployment
• Automated Imaging
• User-Initiated Imaging
• USMT
OS Deployments and Management
• Application Deployment
OS Deployments and Management
• Application Deployment
Management Tools
• Active Directory Group Policy
• Consistent settings across workstations.
• Easily deploy printers.
• New Windows 8 and 8.1 Group Policies
• Around 400 new policies.
Management Tools
Managed Antivirus Tool
• Symantec Endpoint Protection Manager
• Custom packages
• Custom policies
• Automated reporting
• Consistency in client policy
Questions?