The Role of The Library in building up a Web

OPPORTUNITIES AND CHALLENGES
OF THE LIBRARY
IN AN INTEGRATIVE LEARNING ENVIRONMENT
AT PETRA CHRISTIAN UNIVERSITY
Arlinah imam rahardjo
Introduction to Human Information Behavior
4 December 2001
AGENDA
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Background : Indonesia
The Needs & Challenges of Indonesian Higher
Education
Petra Christian University & its Concerns
PCU Integrative Learning Environment
Strategy on Building ILE at PCU
PCU Ongoing Programs
PCU IT-Based Programs
Facts & Data
Problems
Opportunities and Challenges of PCU Library
BACKGROUND - Indonesia
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Islands : 17.000
population of Indonesia: 270 million
Language : Indonesia
> 300 ethnic group/languages
Higher Education : Public : 51 ; Private: 1300
High School Students : < 50 % continue to HE
the needs & challenges : cont...
THE NEEDS & CHALLENGES OF INDONESIAN HE
> Demand on Quality
international standard
global values
competition
life-long learning
globalization
diversity
Economic crisis
Reduced funding
limited resources
Low enrollments
Strategic
Issues
Relevance
Acad. Atm
Int. Mng
Sustainability
Efficiency
Leadership
Some Strategic Issues
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Low quality of incoming students
mismatch qualifications with the needs of
industries ( SS & Edu: 73 % ; Eng & Tech: 15 % ;
Nat Sci: 12 % )
inflexibility of management system/curriculum
inefficiency of the HE system
lack of trust in the community
needs on adopting international standards
needs on linkages with industry
needs on international partnership to improve
quality
PETRA CHRISTIAN UNIVERSITY
& ITS CONCERNS
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located in Surabaya - Java, Indonesia
private, Chinese and Christian majority
established in 1961
1 Grad, 6 undergrad. (15 Study Programs), 3 Non
degree
10.000 students
Vision: Christian values & commitment to quality
the needs & challenge : 5 year planning (
1999/2000 - 2003/2004) : A Caring & Global
University
CORRELATION BETWEEN
INDONESIAN HIGHER EDUCATION’ S &
PCU’S NEEDS AND CHALLENGES
caring
excellence
global
IT-based
Eff & eff
EFF-EFF
Relevance
Acad. Atm
Int. Mng
Sustainability
Efficiency
Leadership
PCU Strategic Planning and Program
RAISE
Vision& mission
Integrative Learning
Environment
PCU INTEGRATIVE LEARNING ENVIRONMENT
- non verbal communication (gesture, face, attitude, enthusiasm, mood)
- personal/affective connection, role model
- physical experience of place and people
- instant feedback
Face-to face
Problem
Web-based
- Collaboration
- shared resources
- more access to resources
- extended discussion
- cross-cultural experiences
- flexible schedule
- capturing knowledge
Integrative
Learning
Environment
- Self-published
- By-products
+ non traditional students
+outreach programs
+extension program
+transnational education
STRATEGY ON BUILDING ILE AT PCU
institutional
Curriculum &
Instructional design
Ethical issues
socialization
PCU Integrative
Learning
Environment
management
technology
Learning
Resources
Student services
PCU ON-GOING PROGRAMS
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Student Centered Learning Approach
Teaching Excellence Circle
Billigualism ( English Learning Center ->
English Medium Instruction)
Partnership with International Universities
Library Friends Club
IT-based Programs
PCU IT-BASED PROGRAMS
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Spektra (PCU Integrated Library System)
non web: 1991
http://dewey.petra.ac.id - 2001
- digital special collection ( surabaya, thesis)
PetraNet ( campus-wide network with internet
access) http://www.petra.ac.id - 1995
- individual online courses :13
- campus-wide millis
- emails for all staff and students
ASIT ( Student Academic Record System)
http://genesis.petra.ac.id/asit/ - 1997
MitraNet ( Internet Service Provider with the
vision on creating a learning community)
http://www.mitra.net.id - 1997
cont...
PCU IT-BASED PROGRAMS
cont..
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InCU-VL ( resource sharing programs among
Christian university libraries in Indonesia) :
http://incuvl.petra.ac.id - 1997
- 13 -> 17members
- union catalog, milis
- features : interactivity, local contents
Student Portfolio ( History of Students’ process of
learning) http://genesis.petra.ac.id/portfolio 2001
YES ( orientation program for new entrantscandidates) http://yes.petra.ac.id - 2001
Facts & Data : internet use
Use of PetraNet
98/99 99/00 00/01
Criticism
praise
information search
giving information
email search
question on how
to use internet
others
80
157
278
227
48
65
135
206
235
136
21
175
70
76
167
82
12
268
400
656
635
The Use of New Spektra ( Web-based online Catalog)
Nov 2001
Oct 2001
Sep 2001
Hits
13249
13229
10878
Files
3649
3454
3830
Pages
4756
4287
4296
Visit
58
67
61
Facts & Data: library use
Library visits(daily)
Borrower ( daily)
Books borrowed (daily)
Reference questions
( yearly)
Articles request (yearly)
Letters to visit other
library ( yearly)
Internet search (yearly)
Internet browsing in the
library ( yearly)
Email use in the library
( yearly)
Blue : increasing
Red : decreasing
96/97
1164
134
208
964
97/98
1605
131
281
840
98/99
1459
174
278
1099
99/00
1340
152
244
1292
00/01
949
176
275
1623
90
287
50
275
20
255
16
328
19
247
44
164
27
603
64
376
110
153
104
349
379
253
110
Growth: Internet Penetration in Asia Pacific
Singapore
New Zealand
Australia
Hong Kong
Taiwan
Malaysia
(Peninsular)
Philippines
(Metro Manila)
China (Beijing,
Shanghai,
Guangzhou)
Indonesia
(Jakarta + 10
cities)
Thailand
Current Usage
July 97-June 98
24%
23%
19%
12%
11%
5%
2%
Current Usage
July 98-June 99
32%
34%
29%
16%
14%
8%
8%
(Jan-Dec98)
2%
7%
1%
3%
1%
2%
Source: ACNielsen eRatings.com
Copyright ©1995-2001 ACNielsen. All rights reserved.
Research on MitraNet : 1997/1998
Adult
First experience
with Internet
Behavior in
using Internet
Internal Factors
(curiosity), which
triggered by:
 Newspaper
 Friends
External Factors
(outside pressure),
which is:
 Professional
demand
Business Interest,
mostly for:
 Establishing
relationship with
overseas partners
 File exchange
Family Interest, which
is:
 Communicating
with family
members / relatives
Youngsters-Teenagers
Internal Factors (curiosity), which
triggered by:
 Friends
 Printed Media
 Family Members
 Internet facilities provided by the
campus
External Factors (outside pressure),
which are:
 Academic demand
 Social demand
Personal Interest, mostly for:
 Chatting
 Free stuff
 Surfing Internet sites
Family Interest, which is:
 Communicating with family members
/ relatives
Cont...
Response on the Must be created by
vision of
design, which are
Learning
through:
Community
 Partnership
 Sustaining
atmosphere
 Direct meetings
 Reward
Difficulties in
creating
Learning
Community
through the
Internet
Cultural Factor
 Accustomed to be
inactively involved
in the learning
process
Reward system is
thought to be the right
solution for the above
problem.
Must be created by design, which are
through:
 Partnership
 Sustaining atmosphere
 Direct meetings
To let it grow naturally, efforts needed to
be done are:
 Adding members
 Providing facilities
Cultural Factor
 Accustomed to be inactively involved
in the learning process
Lack of self esteem for contributing in the
community
STUDENTS
- passive, shy, paternalistic, oral culture
- text-book oriented, low information use
- limited English skills
- limited computer/internet access
PROBLEM
FACULTY/TEACHING
METHOD
- Teacher-centered
- limited IT & IS skills
- limited English skills
INFRASTRUCTURE
- low bandwidth (u-64; d-128)
- limited computer (1:27)
- limited resources (library
materials)
Insruct. design
teaching/facilitating
mentoring/research
students
Same as web-based,
human touch ( talking,
making friends)
Learning process
Teaching, consulting
Web-based learning
environment
St. services
faculty
Comp.center
library
Designing, providing, facilitating, negotiating, mediating, connecting,
managing knowledge, teaching, consulting, marketing, maintaining
OPPORTUNITIES & CHALLENGES OF PCU LIBRARY
When there are almost no stops for spreading the words.
When there are also almost no limits in craving for the words,
then a new home is in great needs for housing the words,
while it is also accommodating more access to the words.
When there is no such word as enough.
When there are also unbearable feelings to stand on its own,
then a partnership is a promise of not being alone,
while it is also sharing more supports to the world.
When there seems to have little humanity in high technology.
when luxury and sophistication seem unreachable,
then a high-touch is still lingering around,
while it is also reaching out to every corner of the world.
New homes, new roles, new media,
yet the same spirit of an old home of printing is still there,
cares and humanity.
sharing and serving.
by: a.i.r
FUTURE KEY ROLE OF THE LIBRARY : PARTNERSHIP