OPPORTUNITIES AND CHALLENGES OF THE LIBRARY IN AN INTEGRATIVE LEARNING ENVIRONMENT AT PETRA CHRISTIAN UNIVERSITY Arlinah imam rahardjo Introduction to Human Information Behavior 4 December 2001 AGENDA Background : Indonesia The Needs & Challenges of Indonesian Higher Education Petra Christian University & its Concerns PCU Integrative Learning Environment Strategy on Building ILE at PCU PCU Ongoing Programs PCU IT-Based Programs Facts & Data Problems Opportunities and Challenges of PCU Library BACKGROUND - Indonesia Islands : 17.000 population of Indonesia: 270 million Language : Indonesia > 300 ethnic group/languages Higher Education : Public : 51 ; Private: 1300 High School Students : < 50 % continue to HE the needs & challenges : cont... THE NEEDS & CHALLENGES OF INDONESIAN HE > Demand on Quality international standard global values competition life-long learning globalization diversity Economic crisis Reduced funding limited resources Low enrollments Strategic Issues Relevance Acad. Atm Int. Mng Sustainability Efficiency Leadership Some Strategic Issues Low quality of incoming students mismatch qualifications with the needs of industries ( SS & Edu: 73 % ; Eng & Tech: 15 % ; Nat Sci: 12 % ) inflexibility of management system/curriculum inefficiency of the HE system lack of trust in the community needs on adopting international standards needs on linkages with industry needs on international partnership to improve quality PETRA CHRISTIAN UNIVERSITY & ITS CONCERNS located in Surabaya - Java, Indonesia private, Chinese and Christian majority established in 1961 1 Grad, 6 undergrad. (15 Study Programs), 3 Non degree 10.000 students Vision: Christian values & commitment to quality the needs & challenge : 5 year planning ( 1999/2000 - 2003/2004) : A Caring & Global University CORRELATION BETWEEN INDONESIAN HIGHER EDUCATION’ S & PCU’S NEEDS AND CHALLENGES caring excellence global IT-based Eff & eff EFF-EFF Relevance Acad. Atm Int. Mng Sustainability Efficiency Leadership PCU Strategic Planning and Program RAISE Vision& mission Integrative Learning Environment PCU INTEGRATIVE LEARNING ENVIRONMENT - non verbal communication (gesture, face, attitude, enthusiasm, mood) - personal/affective connection, role model - physical experience of place and people - instant feedback Face-to face Problem Web-based - Collaboration - shared resources - more access to resources - extended discussion - cross-cultural experiences - flexible schedule - capturing knowledge Integrative Learning Environment - Self-published - By-products + non traditional students +outreach programs +extension program +transnational education STRATEGY ON BUILDING ILE AT PCU institutional Curriculum & Instructional design Ethical issues socialization PCU Integrative Learning Environment management technology Learning Resources Student services PCU ON-GOING PROGRAMS Student Centered Learning Approach Teaching Excellence Circle Billigualism ( English Learning Center -> English Medium Instruction) Partnership with International Universities Library Friends Club IT-based Programs PCU IT-BASED PROGRAMS Spektra (PCU Integrated Library System) non web: 1991 http://dewey.petra.ac.id - 2001 - digital special collection ( surabaya, thesis) PetraNet ( campus-wide network with internet access) http://www.petra.ac.id - 1995 - individual online courses :13 - campus-wide millis - emails for all staff and students ASIT ( Student Academic Record System) http://genesis.petra.ac.id/asit/ - 1997 MitraNet ( Internet Service Provider with the vision on creating a learning community) http://www.mitra.net.id - 1997 cont... PCU IT-BASED PROGRAMS cont.. InCU-VL ( resource sharing programs among Christian university libraries in Indonesia) : http://incuvl.petra.ac.id - 1997 - 13 -> 17members - union catalog, milis - features : interactivity, local contents Student Portfolio ( History of Students’ process of learning) http://genesis.petra.ac.id/portfolio 2001 YES ( orientation program for new entrantscandidates) http://yes.petra.ac.id - 2001 Facts & Data : internet use Use of PetraNet 98/99 99/00 00/01 Criticism praise information search giving information email search question on how to use internet others 80 157 278 227 48 65 135 206 235 136 21 175 70 76 167 82 12 268 400 656 635 The Use of New Spektra ( Web-based online Catalog) Nov 2001 Oct 2001 Sep 2001 Hits 13249 13229 10878 Files 3649 3454 3830 Pages 4756 4287 4296 Visit 58 67 61 Facts & Data: library use Library visits(daily) Borrower ( daily) Books borrowed (daily) Reference questions ( yearly) Articles request (yearly) Letters to visit other library ( yearly) Internet search (yearly) Internet browsing in the library ( yearly) Email use in the library ( yearly) Blue : increasing Red : decreasing 96/97 1164 134 208 964 97/98 1605 131 281 840 98/99 1459 174 278 1099 99/00 1340 152 244 1292 00/01 949 176 275 1623 90 287 50 275 20 255 16 328 19 247 44 164 27 603 64 376 110 153 104 349 379 253 110 Growth: Internet Penetration in Asia Pacific Singapore New Zealand Australia Hong Kong Taiwan Malaysia (Peninsular) Philippines (Metro Manila) China (Beijing, Shanghai, Guangzhou) Indonesia (Jakarta + 10 cities) Thailand Current Usage July 97-June 98 24% 23% 19% 12% 11% 5% 2% Current Usage July 98-June 99 32% 34% 29% 16% 14% 8% 8% (Jan-Dec98) 2% 7% 1% 3% 1% 2% Source: ACNielsen eRatings.com Copyright ©1995-2001 ACNielsen. All rights reserved. Research on MitraNet : 1997/1998 Adult First experience with Internet Behavior in using Internet Internal Factors (curiosity), which triggered by: Newspaper Friends External Factors (outside pressure), which is: Professional demand Business Interest, mostly for: Establishing relationship with overseas partners File exchange Family Interest, which is: Communicating with family members / relatives Youngsters-Teenagers Internal Factors (curiosity), which triggered by: Friends Printed Media Family Members Internet facilities provided by the campus External Factors (outside pressure), which are: Academic demand Social demand Personal Interest, mostly for: Chatting Free stuff Surfing Internet sites Family Interest, which is: Communicating with family members / relatives Cont... Response on the Must be created by vision of design, which are Learning through: Community Partnership Sustaining atmosphere Direct meetings Reward Difficulties in creating Learning Community through the Internet Cultural Factor Accustomed to be inactively involved in the learning process Reward system is thought to be the right solution for the above problem. Must be created by design, which are through: Partnership Sustaining atmosphere Direct meetings To let it grow naturally, efforts needed to be done are: Adding members Providing facilities Cultural Factor Accustomed to be inactively involved in the learning process Lack of self esteem for contributing in the community STUDENTS - passive, shy, paternalistic, oral culture - text-book oriented, low information use - limited English skills - limited computer/internet access PROBLEM FACULTY/TEACHING METHOD - Teacher-centered - limited IT & IS skills - limited English skills INFRASTRUCTURE - low bandwidth (u-64; d-128) - limited computer (1:27) - limited resources (library materials) Insruct. design teaching/facilitating mentoring/research students Same as web-based, human touch ( talking, making friends) Learning process Teaching, consulting Web-based learning environment St. services faculty Comp.center library Designing, providing, facilitating, negotiating, mediating, connecting, managing knowledge, teaching, consulting, marketing, maintaining OPPORTUNITIES & CHALLENGES OF PCU LIBRARY When there are almost no stops for spreading the words. When there are also almost no limits in craving for the words, then a new home is in great needs for housing the words, while it is also accommodating more access to the words. When there is no such word as enough. When there are also unbearable feelings to stand on its own, then a partnership is a promise of not being alone, while it is also sharing more supports to the world. When there seems to have little humanity in high technology. when luxury and sophistication seem unreachable, then a high-touch is still lingering around, while it is also reaching out to every corner of the world. New homes, new roles, new media, yet the same spirit of an old home of printing is still there, cares and humanity. sharing and serving. by: a.i.r FUTURE KEY ROLE OF THE LIBRARY : PARTNERSHIP