PROJECT PLAN EDUCATION 1 (6) Prepared by (incl. person responsible for factual information, if someone else) else)aktaansvarig om annan) No Approved by Date Bo Lewander Sign Kennie Thörn Rev Reference 2010-04-01 Project plan for development of education at VPT TABLE OF CONTENTS 1 INTRODUCTION ........................................................................................................2 2 TG 0 IDENTIFY COMPETENCY NEEDS ....................................................................2 3 TG 1 PLACE EDUCATION ORDER/ASSIGNMENT...................................................3 4 TG 2 DESIGN OF EDUCATION AND PREPARATION FOR PURCHASING ............................................................................................................4 5 TG 3 AWARD PURCHASE ORDER TO SELECTED SUPPLIER ..............................5 6 TG 4 PREPARATION FOR LAUNCH .........................................................................6 Table of Appendices Appendix 1: Placement of education order/assignment TG1 Appendix 2: Basis for decision/approval of placing purchase order TG 2 Appendix 3: Project and activity planning in support of planning for TG2-TG5 Appendix 4: Design and cost estimate for education to be used prior to TG 2 Appendix 5: Communication plan to be used prior to TG 3 Appendix 6: Final report with deviation resolution and project evaluation TG 5 Fig 1: Vattenfall Professional project methodology for development of education in five tollgates TG 0 At BU/Company: Identify competency needs and gaps based on the current situation and future needs Plan actions to fill competency needs/GAPs of individuals and units TG 1 Placement of education order/ assignment. TG 2 Design, cost estimate and project planning of education. Use appendix 1 Use appendices 2 and 3 TG 3 Award Purchase Order for education. Attach appendices 1, 2 and 3 to the supplier agreement. TG 4 Prepare the Communication plan use appendix 5 and assign the person responsible at BU/Company Ensure operations/IT environment Prepare evaluation. TG 5 Prepare the final report for project. Use appendix 6 PROJECT PLAN EDUCATION 2 (6) Prepared by (incl. person responsible for factual information, if someone else) else)aktaansvarig om annan) No Approved by Date Bo Lewander Sign Kennie Thörn 1 Rev Reference 2010-04-01 Introduction The purpose of the project plan is to provide a basis, or a guideline, for the development of computer aided education, or other forms of education when a less complex subject matter is at hand. The project plan aims to ensure quality, provide cost efficiency and minimize the development time for production modules. The project plan is based on proven Props-methodology, which is the project methodology selected to be used within Vattenfall. The plan is also adapted to the SAT-Methodology that the Education Council within Vattenfall has selected to be used for analysis, design and evaluation of internal educational programs. The project plan is divided into five so called “Tollgates” (steps, or decision points). Prior to certain Tollgates one can access appendices developed to support planning and execution. All the steps should be followed regardless of whether the production takes place completely under own supervision using internal resources, or with the help of external production resources (consultants), or through a combination of both of these ways. All activities shall be planned in a project/activity plan (see appendix 2 project and activity planning) and prior to each Tollgate the applicable appendices should be used and attached. 2 TG 0 Identify competency needs TG 0 The company and BU will solely handle this step. Tollgate 0 is aimed at identifying competency development needs of individuals and units to meet future requirements based on the current competency situation. This task is ultimately the responsibility of the HR Manager, but he or she can delegate the operative work to other roles, to Competency developers, and persons responsible for Courses and Education at a BU or Company. The analysis is a prerequisite for being able to place a correct order (assignment) in accordance with TG 1. PROJECT PLAN EDUCATION 3 (6) Prepared by (incl. person responsible for factual information, if someone else) else)aktaansvarig om annan) No Approved by Date Bo Lewander Kennie Thörn 3 Sign Rev Reference 2010-04-01 TG 1 Placement of education order/assignment TG 1 This step is conducted as a full day workshop involving all interested parties! Support for this step can be found in appendix 1 (Basis for TG1 decision). This step is aimed at developing a factually correct basis for the order. The step includes the following tasks: Identify who the customer is (the person or persons within Vattenfall who order and provide the funds for the education) Identify who is responsible for the course (the person who owns the course and its content within Vattenfall) Identify the person or persons who are subject matter owners, or so called fact sources/fact reviewers (the person internal or external to Vattenfall who has the particular subject matter competency) Identify the resources required beyond the fact sources and fact reviewers Ensure that the resources have been contacted and are available Identify the sponsor for the education (the person who helps to open doors within Vattenfall by providing decisions and guidance so that the project can deliver the goals set) Identify the assigned project manager from VPT Identify the person/persons targeted for the education (to be clearly stated for each BU and Company) Provide a description of the overarching purpose and goal of the education Provide a description of the content of the education in unit/modular form and identify the goals present within each unit State how long the education shall be kept active and maintained Provide a delivery date Describe the method for evaluation of the purpose and goal of the education Identify the funding and method of funding for the development, operation, and future maintenance of the education How shall the participants register for the course? What method is suitable? What prerequisite knowledge is needed? State the number of participants/number of courses Identify suggested suppliers Identify the need for meeting space Identify needs for assistance in purchasing PROJECT PLAN EDUCATION 4 (6) Prepared by (incl. person responsible for factual information, if someone else) else)aktaansvarig om annan) No Approved by Date Bo Lewander Kennie Thörn Sign Rev Reference 2010-04-01 Use the attached appendix 1 (Basis for TG1 decision), let the customer, subject matter owner (fact owner) and the project manager sign it after the workshop has been completed and then file it! At this point TG1 as a decision point has been completed and approved by the customer. TG 2 4 TG 2 Design of education and preparation for purchasing This step is handled together with fact reviewers, internal educators, or with potential suppliers (if external purchasing is applicable). If external purchasing is by inquiry to several suppliers, then this step is handled by separate workshops with each supplier. The supplier who can assist with the highest quality, design (pedagogical structure), content and price will then be recommended prior to the TG2 decision. Purchasing in cooperation with the purchasing group for Vattenfall can then take place. The appendices 2 and 3 are used to document this step, and one should start based on the specification which can be found in the TG 1 decision (Placement of order for educational assignment, see appendix 1). In this step the following tasks should be completed prior to project launch: Design of the educational material with respect to pedagogical structure, navigation, and graphical layout. Summary of external costs based on an inquiry, or based on a suborder in the case of a master agreement supplier. Cost information should be presented in regards to the cost for development of the educational material, and costs for potential operation and future upgrades of the material. Summary of internal costs for development, operation and future upgrades. A recommended decision should be provided to the customer after the steps above have been completed. The recommended decision should contain the following: Proposed design, pedagogical structure and evaluation preferably as a demonstration or a sample of a portion of the educational material/course (one module or unit), or as a “Blue Print” (sketch/drawing). This task is performed together with internal educators, fact reviewers, or with an external supplier in the case of external purchasing. Appendix 2 “Design and cost estimate” shall be used. Costs for development, maintenance and operation of the educational material (use appendix 2 Design and cost estimate) PROJECT PLAN EDUCATION 5 (6) Prepared by (incl. person responsible for factual information, if someone else) else)aktaansvarig om annan) No Approved by Date Bo Lewander Kennie Thörn Sign Rev Reference 2010-04-01 A schedule indicating project activities and tollgates shall be prepared together with internal educators, fact reviewers, or an external supplier in the case of external purchasing (use appendix 3) A recommended decision shall be completed only by the project manager and shall not be shown to external suppliers (use appendix 4 Basis for decision/approval of TG 2). Let the customer read through appendices 2, 3 and 4 and afterwards approve these by signing and approving the TG 2 decision (appendix 4). Thereafter the potential purchase order with the selected supplier can be placed and the project can be launched. 5 TG 3 Placement of order with selected supplier TG 3 The following activities shall be completed in this step: If there is a need for external purchasing, then the order with the selected supplier shall be placed in cooperation with the purchasing group at Vattenfall in accordance with the TG 2 decision whereby: -appendices 1, 2 and 3 are appended as part of the purchase order contract -the following provisions are assured in the case of a web based educational program: the format (scorm 2004) is followed, all source code is owned by Vattenfall, Vattenfall has unrestricted disposal of educational material and source codes, source codes are delivered in the same structure as presented in appendix 1 § 5.3 and Blue Print delivered in accordance with appendix 2 -all prices are in accordance with pricing provided in appendix 2. Schedule remaining activities and project meetings in the activity/project planning schedule. It is recommended to convene a ”kick-off” meeting where all activities are scheduled in the activity/project planning schedule after any open items have been discussed so that a consensus has been reached about who is responsible for a given activity, the role of each person, etc. If the project is less complex it may suffice for the project manager to call an initial project meeting where all project resources and potential external suppliers participate (see appendix 3), Complete the purchase and inform the customer that the purchase has been completed in accordance with the TG 2 decision and that the project has now been launched. TG3 has now been completed and the project can be executed with the help of appendix 3 as support. PROJECT PLAN EDUCATION 6 (6) Prepared by (incl. person responsible for factual information, if someone else) else)aktaansvarig om annan) No Approved by Date Bo Lewander Sign Kennie Thörn 6 Rev Reference 2010-04-01 TG 4 Preparation prior to launch TG 4 In this step the project is executed in accordance with the previously prepared project/ activity plan (see appendix 3) and major deviations from plan are continually noted in appendix 6, ”Final report with deviation resolution and project evaluation”. In this step, which takes place in the middle of project execution, preparation and planning should, however, be done for the following activities: Prepare a communication plan with the support of appendix 5. The purpose of the communication plan is to ensure that the right message is conveyed to the right audience at the right time. The communication plan shall thus indicate the activities planned for internal marketing/communication of the education, and the anticipated effect of these activities. Assign the person at the Company/BU responsible for ensuring that the communication plan and its activities are executed and complied with. In the case of web based education a test run to ensure the operating/IT environment should be performed. In addition, the educational material with its content and functionality, navigation, script, color, format and other lay-out should also be tested to ensure that the educational content works. Prepare evaluation questions based on the purpose of the education (measurable goals) and goals based on the selected methodology (see appendix 1. §5.1, §5.2 and §8.0). TG4 has been achieved after completion of the tasks above. 7 TG 5 Launch and final report TG 5 In this step the following should be accomplished: The evaluation is performed in relation to the overarching goal of the education (measurable goal) and goals. A final report with deviation resolution and project evaluation is prepared in accordance with appendix 6 and the results are presented to the customer. After the project manager has sent the Final Report to the customer with copies to project participants and supplier(s) then TG 5 has been achieved and the project can be closed.