WELCOME
UNIVERSAL LENDERS LLC
•Universal Lenders Inc. organized in 1958 and incorporated in 1994.
•Universal Lenders LLC created in 2010 exclusively for The ZERO Plan.
•Serves the automotive industry by offering zero percent financing
JEFF JACOBS
•Owner of Universal Lenders LLC
•Spent over 30 years in the retail automobile industry as an owner of
Jacobs Twin Auto Plaza.
•Jacobs Twin Auto Plaza - 6 new vehicle franchises in Chicago retailing
over 5500 new and used vehicles annually.
•When the business and franchises were sold in 2006, created industry
specific programs for the automotive industry.
As a result The ZERO Plan® was created for Dealers by a Dealer.
WHAT IS THE ZERO PLAN®?
AN ALL NEW 0% FINANCING PROGRAM FOR YOUR
DEALERSHIP
• OBJECTIVE Increase Product Sales and Bottom Line, Not Just
Replace Current 0% Providers.
Drive Incremental Sales & Profits!
• GOALS
Increase the Products Eligible for 0%
Financing to Increase Total Profit.
Preserve Profits by Reducing Cancellations
Create a Dealer Friendly Platform
GOAL NUMBER ONE
Increase the Products Eligible for 0% Financing to
Increase Total Profit.
RESULT: INCREASED INCREMENTAL SALES & PROFITS
• Many F&I Ancillary Products are Now Eligible for ZERO
Plan Financing. This would include Chemical
Protection, Tire & Wheel Protection, etc. (No GAP)*
• Service Contracts and Protection Products can be
bundled and financed on a single ZERO Plan Contract
• Everyone is Approved! Increase Penetrations of All
Products on Credit Restricted Customers.
• No limit on Sales Price. No Limit on Dealer Profit.
• A True Payment Plan for CASH buyers!
* CHECK THE ZERO PLAN APPROVED PRODUCT LIST TO CONFIRM ELIGIBILITY
GOAL NUMBER TWO
Preserve Profits by Reducing Cancellations
The ZERO Plan® Boasts Industry BEST Cancellation
Rates!
RESULT: INCREASED INCREMENTAL PROFITS
• Aggressive Collection Efforts Including Multiple Late
Notices, Certified Cure Letter, Management Phone Calls
• Dealership Involvement Utilizing Our Exclusive “Save A
Deal” Program.
• Lower Cancellations Result in Reduced Chargebacks.
Reduced Chargebacks Result in Increased Profit and
increased F&I earnings.
• Deliver Best in Class Customer Satisfaction
GOAL NUMBER THREE
Create A Dealer Friendly Platform
RESULT: The ZERO Plan Makes It Simple to Create
Incremental Sales & Drive Incremental Profits
ISSUE
Dealer Payment
Dealer Fee Refund
Limit Dealer Profit
Customer Payment
Via Statement
Cancellation Rates
Eligible Products
Sales Generating Tools
The ZERO Plan®
Within 7 Days
Competition
Between 90 – 120 Days
100% Refund during first
60 days
No Limitation on Dealer
Profit
Available
Partial refund during first 90 days
Low Cancellation Rates
All F&I Ancillary
Products
ZERO Plan Menu
Higher cancellation rates
Service Contract Only
Limits Dealer Profit to an amount
over cost
ACH or Credit Card Only Option
None
HOW THE ZERO PLAN WORKS!
HOW WE DIFFER FROM THE COMPETITION
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F&I sells vehicle product(s) and completes ZERO Plan® Paperwork.
Difference: No Difference to the Customer! Principle Only
Payments…….
General Office sends Universal Lenders LLC the Funding Packet.
Difference: Documents sent to VSC Administrator Creating a
Middleman who then sends packet to Lender
Upon receipt of the required documents, Universal Lenders LLC will
pay the Dealership the Unpaid Balance Less Our Fee within 7 days.
Difference: Payment between 90 -120 Days (2 Payments)
The Dealership follows their normal remittance process and submits
payment to Administrators just like a CASH Deal.
Difference: Our Competitors Requires Dealers to have Special
Office Procedures for 0% Product Sales.
In the event of a loan default, Universal Lenders LLC will contact the
Dealership directly to request a refund.
Difference: Administrator Cancels Policy with No Dealer Notice
ZERO Plan Dealer Fees
• Combination of Flat Fees & Percentage Fees based on
Balance to Finance.
• Fees are 100% refundable in Event of Default – First 60 Days
• The More Contracts that are Funded the less the Fees are.
• Dealer Groups can combine contracts from all locations to
reduce their fees.
Business Managers can reduce the dollar amount of their fees
by securing as much down payment as possible. The unpaid
balance to finance is reduced as the down payment is increased
thus reducing the cost of the program.
Fee Schedule
FUNDING Requirements
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ZERO Plan Note & Contract
ZERO Plan Addendum (Non Cancellable Products Only)
ZERO Plan Payment Authorization Form
Customer Copy of Drivers License
One Lienholder Copy of the Policy or Product
Warranty for Each Product Financed.
NOTE:
Each Policy or Product Warranty must
include Universal Lenders LLC as the
Lien Holder
Save A Deal Program
In an effort to enlist the dealership’s help in collecting customer funds to avert a
cancellation and profit chargeback Universal developed the following program:
• On the 20th day of Delinquency Universal will send the customer a “Cure”
letter stating that unless the past due balance is paid within 10 days the
financed policy(s) will be cancelled
• This letter is mailed Certified-Signature Required and regular mail.
• That same day Universal will fax a copy of the “Cure” Letter to the
designated Save A Deal employee at the dealership. This designated
employee was chosen at the time of enrollment.
• The designated employee will make sure the appropriate person at the
dealership gets the “Cure” Letter so that a phone call can be made to the
customer requesting payment.
Save A Deal saves 75% of all customers who reach
20 days Delinquent!
ZERO Plan – It Can Increase Revenue
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Dealerships Embrace Menu Selling but do a Poor Job with Cash Customers
due to a Lack of a Payment Option on their Menu System.
Revenue per Cash Customer Averages under $200.00 per Unit…Well below
averages on Finance Transactions
An Increase of Even 20% in Cash Revenue means Big Dollars to your Dealer
Clients.
What is The ZERO Plan Solution?
Provide the Business Office with a State of the Art
ZERO Plan Menu that Closes Cash Buyers With
ZERO Plan Payments.
ZERO Plan Menu-Available Only to ZERO Plan Retailers
>Internet Based >User Defined Packages & Pricing >Flexible Payment Displays
>Prints ZERO Plan Forms >Prints Most Product Policies >Option to Integrate with DMS
Customer Service
Refer your customers to our website to address most concerns.
Business Manager’s Resources
Access our website at www.the-zero-plan.com
Our Commitment
The ZERO Plan will Deliver Incremental
Sales & Profit by Expanding Product
Eligibility & Reducing Cancellations… All
While Providing a Simple to Use Platform
Your Job is to Sell! Good Luck!
Thank You
Questions?
Contact Information:
866-954-1050
info@universallenders.net
www.the-zero-plan.com