Katherine A.M Wood Tel: 07718004092 Email: kateamwood@gmail.com Core Capabilities: Leadership: A strong leader; developing high-performing teams; managing on and off-shore multi-disciplinary resources; setting milestones and translating strategies into workable goals and objectives in order to achieve project outcomes Project Management: Delivering the end to end project lifecycle observing time, costs, quality and budget parameters. Producing relevant governance documentation with experience in several delivery methodologies Stakeholder Engagement: Provides high quality service delivery; builds strong relationships with all stakeholders, sets expectations, collaborates and integrates effort to deliver results Business Development: A skilled negotiator, with experience in commercial and contract negotiations with 3rd party suppliers Problem Solving: Methodical and structured, ability to work under pressure and use sound commercial judgment and creative thinking to resolve problems Customer focused: Delivering on time, to high standard and within budget. Ensuring that the customer remains at the heart of the project and that business outcomes are achieved Challenging: Willing to challenge behaviours or practices that are inefficient, ineffective or unsafe with sensitivity Professional Experience Senior Project Manager – Group Business Services, Network Rail Current responsibility for projects totalling ~£4.5m in varying stages the project lifecycle. ESG2 Migration May 2015 – November 2015 External Services Gateway (ESG) migration for the rail industry, failure/unplanned outages would lead to disruption to the UK rail network. This will meet the business outcomes of delivering £3.19m OPEX reduction, providing a dedicated, scalable and modern infrastructure. On boarded to implement stronger governance and to drive progress with particular focus on the ESG migration. Responsibilities, achievements and challenges include: Quickly identified current project status, reviewed governance for gaps, risks and issues, drove production of an overarching plan and began to drove delivery of critical path activities Overall accountability for preparing/planning ESG migration; owner of all integrated migration project documentation Implemented clear reporting structure to ensure transparency and improved escalation Excellent 3rd party management skills - drove quality outputs from CSC, implementing rigour and structure Led a team of four to deliver consistent, high quality outputs. Escalation point providing resolution to problems /conflicts Provided tailored communications to multiple reporting lines to facilitate informed and efficient decision making Learning Technologies April 2014 - present Replacing nineteen systems delivering learning/training/competence assessment with a single technology platform, delivering a saving of ~£1m per annum and ensuring ORR compliance. Responsibilities, achievements and challenges include: Comprehensive management and mitigation of risks, issues and dependencies Creation/management of project plan with defined tasks and milestones to ensure timely and comprehensive delivery Managing project budget, producing investment papers/business case to request and successfully secure funding Led a prolonged and difficult contract negotiation to fruition despite issues including; flux in scope and supplier dispute Management of a complex network of stakeholders to gain buy-in to a complex Business Change project Led a team of eight, multi skilled professionals to form a cohesive, highly motivated and high performing team Confident and skilled navigation through a new delivery life cycle and a new tendering process Successfully led commercial to reduce supplier costs by £170k and negotiated a reduced delay payment from £90k to £35k ERTMS Learning Management System October 2014 - present An industry wide learning management system providing training for the European Rail Traffic Management System (ERTMS). A key enabler to assist with the realisation of £1.9 billion cost saving. Responsibilities, achievements and challenges include: Managing the relationship with industry stakeholders with existing biases, individual motives and strategic aims Working to stringent timescales, which if missed, will have a direct and time heavy impact on the rail industry Successfully challenged investment process allowing for streamlined funding approval Transparent Pay April 2014 – October 2014 To deliver a structured pay system providing transparency of pay, restricting discretionary pay decisions. Responsibilities, achievements and challenges include: High level of sensitivity/visibility and a subsequently high stakeholder group Address: 158 Timken Way North, Duston, Northampton, NN56WF. Katherine A.M Wood Tel: 07718004092 Email: kateamwood@gmail.com Delivered within new portfolio structure, building new supplier relationships using a new and untested supplier framework High political factors including trade unions negotiations requiring sensitivity and diplomacy Supporting customer centric business change activities to support technical solution delivery Successfully challenged customer requests for configurations to ensure ongoing viability of the solution Graduate Project Manager – Group Business Services November 2012 – April 2014 Sentinel New Sentinel is a safety critical and industry wide programme that utilises new technologies and introduces a robust governance structure ensuring trackside staff are fully competent. Responsibilities, achievements and challenges include: Managed national rollout of hardware/software/training to 7000; introducing better safety, governance and functionality Co-ordinated packaging, testing and release of critical desktop and mobile software First point of escalation, lead daily/weekly updates with suppliers, developed new business processes and lead a team of six Gained in-depth knowledge of delivering to a safety critical environment. Nominated in the ‘Workforce Safety’ and ‘Mobile Technology’ categories in the 2014 UK Rail Industry Awards Business Change Working with the Business Change team, I had a multifaceted role working to meet the business outcomes to generate increased internal revenue. My responsibilities included: Creating and ensuring adherence to new governance processes such as dashboard reporting Leading UAT on the new online learning and training platform ‘NR Learning’ Working with an agency to create innovative marketing and branding materials to create a consistent brand identity Coordinated rollout of Business Change methodology creating deliverables/processes to facilitate companywide training June 2010 – August 2011 (University Placement Year) HR IT Support Analyst, Nestle. Part of a team of four that supported Nestle’s HR SAP systems (including Payroll and Time Management) through the IT Service Desk. Additional accountabilities included: Migrating a new business acquisition to SAP including training delivery and coordinating hardware/software integration Delivering a Six Sigma initiative to reduce helpdesk calls. Incidents reduced by 65% as a result of stakeholder profiling, ‘As-is’ analysis and revising processes Qualifications Association of Project Management – Foundation Institute of Leadership Management - Level Three A levels at grades CBB Upper Second Class Honours reading Information Technology Management for Business at Loughborough University Other Interests Rail and technology industry networking including membership of Young Railway Professional and BCS Women. As a STEM Ambassador I am passionate about encouraging the next generation to pursue Science, Technology, Engineering and Math careers. I am focused on encouraging young women to consider IT as a career by demonstrating that it is a fast paced, exciting and dynamic industry. To date, this has included: o Leading the ‘Could IT Be You?’ campaign for two years – a campaign initiated by the CIO with the aim to address the disproportionate number of women currently working in the IT industry through offering them the chance to win £9000 of tuition fees. In this role I have managed a team of six volunteers, produced marketing/advertising materials, managed a range of external stakeholders and carried out various administrative tasks such as marking competition entries. I have also travelled the country presenting to schools as part of our ‘Regional Week’. This has been a huge success speaking to over 6,573 pupils, 4,224 of which were girls. o Volunteering for the ten week Go4Set scheme with Milton Keynes Academy, managing a class of thirty to demonstrate the importance of technology and innovation in the railway o Ambassador for ‘Girls in Engineering’ scheme completing a ten week project with an additional adventure/residential course in Wales. Being witness to the growth of the girls in this week as they were encouraged out of their comfort zones was an amazing and valuable experience. Hobbies also include snowboarding, Crossfit and solo travelling Address: 158 Timken Way North, Duston, Northampton, NN56WF.