R Sreekala
General Manager – Talent Transformation
WIPRO, India
Talent Transformation
Business legacy
1945
1980
2000
2003
2006
2007
Incorporation of Western India Vegetable Products Limited
Wipro enters the IT services business
Wipro listed in the NYSE
Enters the league of the 10 IT companies in the world by MCAP
Wipro among the World’s Top 25 ‘Most Innovative Companies’ - BusinessWeek
Premji listed as Greatest Entrepreneurs of all time by BusinessWeek
During our 6 year relationship, Wipro has consistently demonstrated superior
technical competency, commitment to quality and the drive to complete
challenging
- Stephen
L
assignments.
Diamond,
President, IEEE
2003-04
Revenues
(in $ Mn)
Clients
Global
Development
Centers
Employees
(in thousands)
1218
At a glance
2004-05
1699
2005-06
2185
2006-07
3128
620
399
421
40
34
44
30
* Clients of Wipro Technologies + Wipro BPO
2007-08
4256**
Sustained Growth
 CAGR of 37% in last 5 years
 Part of NYSE’s TMT (Technology-MediaTelecom) Index, NSE Nifty Index and BSE
Sensex
743*
Partner to Industry Leaders
 184 Fortune 1000/ global 500 clients
 Over 170 clients among Forbes 2000
 743 active clients as on March 31st 2008
494
44
57
46
73
50
Global Footprint - 54 countries
 Listed on NYSE
 Presence in 54 countries
 Over 15,000 employees onsite across
geos
 25 near-shore development centers
92**
**Wipro Technologies + Wipro Infotech
Confidential © Copyright 2008 Wipro Ltd
Diverse Talent Pool
 56 nationalities
 Over 2600 domain consultants
 High gender and cultural diversity
 82,122 employees as of March 31st ’08.
in Global IT
Global footprint
Canada
Europe
China
United
Kingdom,
Headquarters
Germany,
France,
USA
New York, New Jersey
– Headquarter,
MountainView,
Atlanta, Chicago,
Minneapolis, Dallas,
Boston, Reston,
Seattle, Omaha,
Leonia, Norcross,
Tempe, Brea,
Houston, Troy,
Columbus
Mexico
Finland,
Japan
Taiwan
Egypt
Netherlands,
Sweden ,
Switzerland,
Brazil
UAE, Saudi
Arabia
India
Philippines
Singapore
Portugal,
Romania,
Austria,
Italy,
Spain
•>10000 – India
•>5000 people– US
Australia
•>1000 people– Europe (over 4400)
54 countries, 50 GDCs, 25 global near-shore centers
•>100 people– Japan, Canada, Brazil, Australia, UAE, Saudi Arabia,
•<100 people – Egypt, Taiwan, Singapore, Mexico, Philippines
Integrated Talent Management
Learning
Performance
Management
Recruiting
Talent
Management through a
competency framework
Retention
Compensation
Succession
Planning
The Talent Transformation Landscape
500,000 person days of
training every year
5000 employees undergo
classroom training every day
14,000 fresh recruits from
campuses this year
15 need based training requests
every day from Businesses
5000 pursue their Masters
through a work integrated
learning program
Talent Streams
Behavioral
Skills
Cross
Culture
Business
Skills
Technology
Execution
Excellence
Domain
Skills
Higher
Education
The Strategic Five Initiatives
Technology
Spirit of
Wipro
PM Academy
Behavioral
Academic
Relationships
Behavioral Transformation Framework
Academy for Customer Excellence (ACE)
Wipro Behavioral School (WBS)
CRISP
Skillets
Communication
Relationship
Management
Interpersonal Skills
CRISP
Self Realization
Personal Effectiveness
Wipro Behavioral School
Innovation
Change Management
Developing Staff
Visionary
Manager Program (VMP)
Relationship Building
Planning
Customer Service
Decision making
Global
Manager Program (GMP)
Initiative
Communication
Teamwork
Problem Solving
Drive
Future Manager Program (FMP)
Academy of Customer Excellence
Self portrayal
•Portray self-confidence
•Thinking big
Manage diversity
•Multi-ethnic sensitivity
•Global workplace etiquette
Customer Value Creation
•Creative solutioning
•Consultative selling
Foster Synergy
•Team productivity
maximization
•Conflict management
Leverage Networking
Entrepreneurship
• Risk-taking & Pro-activeness
• Foresight
The Strategic Five Initiatives
Technology
Spirit of
Wipro
PM Academy
Behavioral
Academic
Relationships
The campus moves into the Corporate
• Currently we are providing education to 3000 WASEians
• More than 600 WASEians have graduated in the last five years
• Learning that happens at work is given its due credit by Academia
• WASE is an innovative Work Integrated Off Campus model
• A formal Convocation happens by the Vice Chancellor on completion
The Strategic Five Initiatives
Technology
Spirit of
Wipro
PM Academy
Behavioral
Academic
Relationships
PM Academy – Grooming Project Managers
Behavioral
Training
Identify Potential
PMs
Part 1- Technical
Training (Path Finder)
Future Managers
Program (FMP)
Min Criteria
• Should have undergone
Veloci Q 101, Review and testing
& Config Management
•Nominated by the TM/DH/SDH/BUH
Test/Evaluation
Min 60%
+
Inputs from Managers
Aquire
Skills
Good performance
Improving
Accelerate
(1 year after being a PM)
Role Model Talk/
Chairman Talk
Perform
Improve
PM By Simulation
Performance
Feedback
(PM Score card)
• Inputs from SEPG
• Inputs from customers
• Supervisor Inputs
Part 2 - Technical
Training Interventions
Project Performance
Measures
Level Assessment**
Assign to Project (OJT)
Evaluation /Mentoring
The Strategic Five Initiatives
Technology
Spirit of
Wipro
PM Academy
Behavioral
Academic
Relationships
The Core of Wipro
Talent Transformation – A snapshot
• 120+ Trainers with an average teaching exp of 5+ years
• 10+ Doctorates and another 5 pursuing research
• Vast curriculum ranging from Technology to Leadership programs
• Capacity to train 5000 employees every day
• 18000 employees on e-learning with 24X7 mentoring
• State of the art classrooms, assessment Center and labs
• Virtual Classrooms connecting all employees across the
globe