Running head: FISHING TRIP PROJECT Alaska Fly Fishing Trip Stanley Cochran MGMT505 Project Management Fundamentals February 10, 2012 Joel Light Ph. D. Southwestern College Professional Studies 1 FISHING TRIP REWARD 2 Abstract Great Alaska Adventures (GAA) has been asked to plan a fly fishing trip by the president of BlueNote, Inc. The president is rewarding the top productive management team for their work by giving them an all-expense-paid fly fishing trip in Alaska. The management for GAA will be responsible for organizing and leading this fishing trip. This trip will last for five days in June and be on the Tikchik River, and the cost is not to exceed $27,000. The leadership at GAA will figure out all requirements and meet back with the president of BlueNote, Inc to make sure everything is correct and both sides understand their requirements for this project. This paper will explain why each one of the steps of the project is important. First it is important that a leader be chosen and this person is the project manger that is responsible for making sure everything happens on time and that the project stays on budget. This project is about a fly-fishing trip where the project manager will be from the adventure group and will make a plan where everyone understands what their role is in this trip. FISHING TRIP REWARD 3 Alaska Fly Fishing Trip Great Alaska Adventures (GAA) in Dillingham, Alaska has been asked by the president of BlueNote, Inc to plan a reward fly fishing trip for BlueNote’s top management team. This will be an all expense paid fishing trip that GAA will be responsible for organizing, and leading the expedition. GAA must identify and explain all the requirements for this trip and identify the responsible party for each phase of the trip. Once all the requirements are identified the team will meet for a final review with the president of BlueNote, Inc. The project scope will set the stage for developing an organized plan that will give all the information needed to show both companies, GAA and BlueNote, Inc., all the requirements (Larson & Gray, 2011, p. 102). Requirements will define the following: costs, risk, resources, schedule, responsibilities, and constraints. Project Scope of the Fishing Trip The project scope is designed to give all the details for both parties to fully understand their respective roles in the project. It is important to understand that if the project scope is not correct there can be many costly mistakes that could lead to problems with this fishing trip. This scope will define all the responsibilities and the owner of each responsibility. For example BlueNote is responsible for transportation costs to and from Dillingham, Alaska. If this were not spelled out in the beginning the idea of a trip to reward hard work would be thrown out the window because both parties would be upset. In the responsibilities section it should define the parties that are responsible for each part of the fly-fishing trip. The purpose of spelling out all the details is to make sure the customers know what they are getting and to have fun on this trip. These details will also stop any problems like scope creep of the customer asking for more than is expected and not wanting to pay extra. The expectations FISHING TRIP REWARD 4 that the customer has that are outside the project are referred to as scope creep (Doll, 2001). This scope creep would be like the group shows up for the trip and has an extra person assuming that it will be alright for this extra person. To help eliminate problems like this the project scope needs to identify exactly the expectations that will allow everyone to understand the details of the trip. The main goal of this scope is to organize and lead a five day fly fishing trip for employees of BlueNote, Inc. This trip will begin in Dillingham, Alaska from June 21 to 25 on the Tikchik River and the cost will not exceed $27,000. GAA must identify what each party is responsible for like transportation, lodging, fishing equipment and licenses, meals, guides, and fly fishing lessons. Transportation requirements: Guests are responsible for travel arrangements to from Dillingham, Alaska. GAA will provide air transportation from Dillingham, Alaska to Camp I and from Camp II back to Dillingham. GAA will provide river transportation consisting of two eight-man boats with out-board motors. Lodging: GAA will provide overnight accommodations at the Dillingham lodge. GAA will furnish three four-man tents with cots, bedding, and lanterns for nights on the Tikchik River. Fishing Equipment and other requirements: FISHING TRIP REWARD 5 Guests are responsible for their own fly-fishing equipment and clothing. GAA will furnish four hours of fly-fishing lessons. GAA will furnish four experienced river guides with fly-fishing experience. GAA will provide licenses for all the guests. GAA will furnish three meals a day for the five days spent on the river. Guests are responsible for all fish caught Schedule The schedule is important because it gives the time line for each phase of the project. This schedule can help establish dates for critical activities like travel arrangements that need to be reserved in advance, resources like outsourcing the plane travel to and from the base camps. The schedule will also identify other resources like the four guides, food for meals, cots and bedding, communication devices, boats, fishing equipment, and any other resource that will be needed for the trip. Poorly prepared schedules do not give an accurate assessment of the project needs and can lead to delays (Avalon, & Foster, 2010). GAA and BlueNote, Inc signed the contract on January 22. This fly-fishing trip will begin with the guests arriving on June 20th in Dillingham, Alaska. They will depart for the flyfishing trip by flying to Base Camp I on June 21st. They will spend five days and four nights on the Tikchik River. They will then be flown back to the Dillingham lodge on June 25th. The guests are responsible for transportation cost with any fish they wish to return with them. Schedule Milestone Chart: FISHING TRIP REWARD 6 Fly-Fishing Adventure Page 1 of 1 Start Date 2/10/12 End Date 18 TASK 20 21 25 22 23 24 25 26 27 Contract Signed January 22 6/20/12 6/21/12 6/25/12 6/26/12 6/20/12 6/21/12 6/25/12 6/26/12 Guests Arrive in Dillingham 20 Depart by plane to Base Camp I 21 Depart by Plane from Base CAmp II 25 Leave Dillingham 26 Legend Entry 1 Legend Entry 2 Legend Entry 4 Legend Entry 5 Legend Entry 3 Responsibilities GAA needs to identify leaders for each phase of the fly-fishing trip. As the leader of GAA this person will be referred to as the project manager. The project manager will be responsible for contacting the president of BlueNote, Inc and going over the final review to make sure both GAA and the president of BlueNote understand what each group is responsible for in this project. The project manager will then identify the team leader of each phase of the project. The project manager will make sure that the clients trip arrangements have been made and that the people will show up at the designated time. FISHING TRIP REWARD 7 Team leaders need to be identified for each phase of the trip and for making sure all the resources have been ordered and are will be ready when needed. First contact with the management team that won the free trip will be made by the project manager. There needs to be team leaders for several different phases of the project. The various phases are: meeting the managers that won the trip, transportation to and from the base camps, boats, fly-fishing training, guides, meals, licenses, and communication. Responsibility Matrix: Responsibility Matrix Task Project Manager Asst. Project Manager Training for fly-fishing X Training for medical emergencies X Guide 1 Meals Guide 4 X Budget X Guides X Boats Guide 3 X Bedding Equipement Licenses Guide 2 X X X FISHING TRIP REWARD Plane Transportation (Cochran, 2012) 8 X Constraints The project manager must be aware of the constraints of the project and be able to work within these constraints. In projects there are constraints due to the availability or unavailability of resources that can affect the way a project can be managed (Larson & Gray, 2011, p. 255). These constraints consist of areas that could cause problems for the project like: people, weather, and equipment. For this project the project manager must plan ahead for people constraints and make sure there are four qualified guides available for the trip on the river. At least one of these guides needs to have experience in training fly-fishing techniques. The constraints of the weather could be because of a drought that makes it difficult or the boats, or there could be flooding due to too much rain. Either of these problems needs to be addressed by the GAA team and by planning ahead they will understand how to deal with these problems if they arise. A third problem could be severe weather during the fly-fishing trip and what emergency steps will the guides have available in a severe storms. This may mean even more training for the guides prior to the fishing trip. In a worst case scenario the weather is severe enough that emergency evacuations may need to take place. What kind of restraints in access, planes, or is medical help are available. A third constraint would be in equipment and this time of year is when everyone is scheduling fly-fishing trips. How many boats are available and how many other adventure groups will be using the same river and this location on the river? Another problem is the availability of outsourcing the flight to and from the base camps. How many planes are there and FISHING TRIP REWARD 9 how many different groups may need these planes. The project manager must make sure to reserve the transportation in advance and to follow up on this reservation. Resources Resources for this project are: motel rooms for two nights, fishing licenses, meals, boats with motors, tents, lanterns, digital cellular communication devices, cots, bedding, transportation flights to and from base camps, fly-fishing training, medical emergency supplies, and trained guides. All these resources must be planned in advance and several may need to be reserved far in advance due to constraints of resources. This will be the time of year where all the adventure groups that sell fly-fishing trip will need the same resources that your company may need. In a trip like this where one resource is flying people to and from base camps needs to be shared can be done with planning ahead. One of the main problems most projects face is shared resources (Jacob, & McClelland, 2001). If the project manager lays out the critical path of needed resources he/she can plan ahead and share some of the resources with other fly-fishing groups. For example the plane that is being used could plan certain times that it will pick up passengers from one location in the morning and a second location in the afternoon. Depending on the distance the panes could make even more trips per day. Most of the resources, like the boats, will be used by the group for the whole trip. It is important that the customers know what to expect and that they arrive on time for the fly-fishing adventure. If there are any delays it will most likely affect future fly-fishing trip that are scheduled after this group’s trip. Cost FISHING TRIP REWARD 10 Need to identify costs that the customer is responsible for and the cost that GAA is responsible for. Both time and cost are affected by the resources assigned to each phase of the project (Salewski, Schirmer, & Drexl, 1997). For this fly-fishing trip the price has been negotiated and it is not to exceed $27,000. This means that the project manager must set a budget that will allow for all the needed deliverables to be furnished for this trip. GAA is outsourcing the air transportation to and from the base camps and this helps GAA save money in the long run by not having to own and take care of their own plane and then have a pilot. Risk GAA needs to identify all the risks associated with this fly-fishing trip and have contingency plans for any possibilities of problems with the project. It is important to identify all potential risk and then take any actions that may help prevent the risk from happening or make plans that will only be needed in case of emergencies. There is risk that must be identified that could stop the trip from starting or cause problems later in the middle of the trip that could cause it to be stopped. Most of the potential risk can be overcome by planning ahead and developing any training that might help the guides in emergencies. Possible risk are: medical emergencies, weather conditions, late arrival, plane problems associated with trip to and from base camps, camp sites along river, lost equipment, communication, licenses due to problems acquiring them, or training. Risks are simply the potential for problems that could cause problems in a particular phase of the project (Cohen, & Palmer, 2004). By being ready for problems the team and the trip will be successful. Project managers understand that by being proactive and developing contingency plans for all the known risks the final project is more likely to succeed. FISHING TRIP REWARD 11 It is important that GAA use risk analysis tools that will identify potential risk and give information that will aid the team. The team can brainstorm possible risk and analyze the potential problems with each of the risk that have been identified. By performing a risk assessment the team can identify all possible risk and the impacts these risks will have on the fishing trip. Risk assessment Chart: Likelihood Impact Detection Difficulty When Plane Problems to and from Base Camps Low Moderate Low To and from base camps Weather problems Moderate Moderate Low Before and during the fishing trip Health Problems Low Moderate Moderate During trip Accident / medical problems Low High Low During trip Late arrival Low Moderate Low Before trip Lost Equipment Low Low Low During trip Communcation (Cochran, 2012) Low Low Low During trip Risk Event Once the risks have been identified the team can build a risk response matrix and identify the problem, how to respond to the problem and the person to contact for each type of problem. FISHING TRIP REWARD 12 Risk Response matrix: Risk Response Matrix Risk Event Response Contingency Plan Trigger Plane Problems to and from Base Camps Evaluate problem to see time impact Have 2nd source ready for emergency Have emgency evacuation plan ready Accident / medical problems Have temp. emergency paln in place Guides have training for health emergencies Guides have training for health emergencies Late arrival Depends on how late arrival Fewer days of fishing Soon as time delay is extablished Trigger depends on severity of weather Trigger depends on severity of health problem Trigger depends on severity of problem When customers do not arrive on time Once equipment is lost Once equipment breaks use backup Weather problems Health Problems Have backup Lost Equipment equipment Have backup at Communcation base camps (Stan Cochran, 2012). Have emgency evacuation plan ready Have emgency evacuation plan ready Have more equipment sent Have backup equipment Who is Responsible GAA GAA GAA/ BlueNote GAA/ BlueNote BlueNote GAA/ BlueNote GAA Conclusion This fly-fishing adventure may seem like a simple project but when you start defining the fly-fishing trip it is more understandable there is more to the task than one might think. It is extremely important to develop a project scope that will help define the trip and will serve both FISHING TRIP REWARD 13 the supplier and the customer needs. The project scope will show everyone involved all the issues and responsibilities of everyone. The project scope will identify the objective of the project, all the deliverables that need to be furnished, a milestone chart that gives a time-line of the project, any technical requirements, limits and exclusions, and all this will be reviewed with the customer to make sure everyone knows what the final outcome is to look like. The project team then can develop the schedule and make plans on the use of resources, identify any constraints, identify responsibilities, address risks, outsource any needed parts of the project, and establish a cost budget. It seems crazy that all this is required for a fly-fishing trip but when a company is selling adventure packages the customer has more expectations than if they went fishing by themselves. The expectations are higher and the results are more demanding. This simple project requires lots of planning and developing to make sure everyone has fun and they remain safe. Since the project team has addressed all the potential risks and resources have been planned the fly-fishing trip will be successful. FISHING TRIP REWARD 14 References Avalon, A., & Foster, C. W. (2010). Schedule Quality Assurance Procedures. AACE International Transactions, PS.01.1-PS.01.11. Cochran, Stanley. February 10, 2012. Milestone Chart. Cochran, Stanley. February 10, 2012. Responsibility Chart. Cochran, Stanley. February 9, 2012. Risk Assessment Chart. Cochran, Stanley. February 10, 2012. Risk Response Matrix. Cohen, M. W., & Palmer, G. R. (2004). Project Risk Identification and Management. AACE International Transactions, 1 Doll, S. (2001). Seven steps for avoiding scope creep. TechRepublic. Retrieved February 5, 2012, from http://www.techrepublic.com/article/seven-steps-for-avoiding-scopecreep/1045555 Jacob, D. B. & McClelland, W. T. (2001). Theory of Constraints Project Management: AGI Goldbratt Institute. Retrieved February 7, 2012, from http://www.pmiswva.org/vault/jacob_and_mcclelland_2001_theory_of_constraints_pm_intro.pdf Larson, E., & Gray, C. (2011). Project management, the managerial process. (5 ed.). New York, NY: McGraw-Hill/Irwin Professional Pub. Salewski, F., Schirmer, A., & Drexl, A. (1997). Project scheduling under resource and mode identity constraints: Model, complexity, methods, and application. European Journal Of Operational Research, 102(1), 88-110. 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