Understanding the GSA Schedules
Process
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THANKS
1
UNDERSTANDING
GENERAL SERVICES ADMINISTRATION’S
FEDERAL SUPPLY SERVICE
MULTIPLE AWARD SCHEDULES PROCESS
Jerry H. Shadinger
(678) 757-2040
E-mail jerry.shadinger@edi.gatech.edu
web site www.gtpac.org
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Georgia Tech Procurement
Assistance Center
Providing marketing and technical assistance for Georgia-based businesses since 1985
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Georgia Tech Procurement
Assistance Center
Funded by the Department of Defense and Georgia Tech/EDI
All services are free
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Georgia Tech Procurement
Assistance Center
Our clients provide all types of products and services from produce to computers
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Georgia Tech Procurement
Assistance Center
Locate buying activities
Locate contracting opportunities
Understand a solicitation’s requirements
Locate subcontracting opportunities
Develop a marketing strategy
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Georgia Tech Procurement
Assistance Center
Locate purchase history
Become aware of additional assistance
GTPAC seminars
Quality control and/or accounting procedures
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CHARACTERISTICS FOR
SUCCESS
DEDICATION
DETERMINATION
PERSISTENCE
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U. S. GENERAL SERVICES
ADMINISTRATION
GSA
Created in 1949 as the result of the Hoover
Commission study to be the buyer, builder, landlord and seller for Federal civilian agencies
Two major services
Public Buildings Service-builder & landlord
Federal Acquisition Service-IT, Supplies &
Transportation Services
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U. S. GENERAL SERVICES
ADMINISTRATION
GSA
Industry’s largest customer for commercial goods and services
Purchases for civilian and military agencies
Stocks and distributes common use products
Operates two huge distribution centers
Over 7,000 high demand items available for shipment
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U. S. GENERAL SERVICES
ADMINISTRATION
GSA
Awards Federal Supply Schedule Contracts
59 schedules covering various commodities and services
$36.7 billion in sales FY 2005
Over four million commercial off-the-shelf products and services available
Contracts 5 years with 3, 5 year renewal periods
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Federal Supply Schedules Program
Also referred to as Multiple Award
Schedules Program
Created in the 1950’s as a proposed solution to problem of acquiring commercial items
Initial schedules covered products only
Program expanded to cover commercial services
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Federal Supply Schedules Program
Contracts awarded to commercial firms using competitive procedures
Contractors provide supplies and services at stated prices for given periods of time
Delivery is within a stated geographic area such as the 48 contiguous states
Resultant contracts are indefinite delivery, indefinite quantity (IDIQ)
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Federal Supply Schedules Program
Ordering offices can
Select the best value item that meets their needs at the lowest overall cost
(flexibility)
Place orders directly with the contractor
Issue orders much faster
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Federal Supply Schedules
Orders placed against a Multiple Award
Schedule (MAS), using the procedures in
FAR 8.4 are considered to be issued using full and open competition
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Federal Supply Schedules
Ordering offices need not
Seek further competition
Synopsize the requirement
Make a separate determination of fair and reasonable pricing or
Consider small business programs
(FAR, Part 19 regulations do not apply to orders placed against a FSS)
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Federal Supply Schedules
GSA has already determined the prices to be fair and reasonable
The ordering office has concluded that their order represents the best value and
Results in the lowest overall cost alternative
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Office and Scientific Equipment Center
Information Technology Acquisition Center
Services Acquisition Center
The Hardware SuperStore
General Products Center
Management Services Center
National Furniture Center
Office Supplies and Paper Products
Office of Vehicle Acquisition and Leasing
Services
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Acquisition Centers
Management Services
Office Supplies &
Administrative Services
Hardware & Appliances
General Products
(National Disaster Support)
Furniture
IT Acquisition Center
Automotive Center
Office & Scientific
Services Acquisition
GSA Acquisition Centers
Auburn WA
Fort Worth, TX
Kansas City, MO
New York, NY
Philadelphia, PA
Washington, DC
Management Services
General Products
Hardware/Appliances
Office Supplies/Administrative Svcs.
Communications/Household Items
IT, Automotive Services, Travel
Hines, IL
Office of Veterans Affairs (VA)
Medical, Group 65 delegated to VA by GSA
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GSA Schedule Points to Ponder
Award
Based on discount from catalog/preestablished price list for products-(exception for most services)
Most Favored Customer
GSA ensures reasonable pricing by insisting that the government be treated as the vendor’s “most favored customer”
Commercial Sales Practices Format
Documents pricing to best customers
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GSA Schedule Points to Ponder
Past performance
D & B past performance survey ($125)
Offers for services must describe three completed projects
Federal Supply Schedule Pricelist brochure
Must prepare and distribute to potential customers
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GSA Schedule Points to Ponder
Commerciality-Products and Services
Must have an established catalog or list price if offering products (exception for services)
Must have been sold in sufficient quantities to the general public
GSA considers this in awarding a schedule contract
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GSA Schedule Points to Ponder
Pricing
Pricing
Pricing
The most difficult part of the process
Your ability to offer pricing (not necessarily prices) that satisfies GSA is a major key in obtaining a schedule contract
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Catalog or Established Price List
Offering a discount from a catalog or established price list is the most common method for pricing in all GSA schedules
If you do not use this method for pricing consider converting to this method
It makes obtaining a schedule contract easier and less cumbersome
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GSA Schedule Points to Ponder
You are not competing against other firms-only against the solicitation’s “acceptability” evaluation criteria
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13,079 small businesses
3,232 small woman-owned businesses
2,459 small disadvantaged businesses
582 veteran owned small businesses
4,787 large businesses
Other 592
Total 24,731
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Total Sales $36.7 billion
Large $20.6 billion
SB $9.6 billion
WOSB $2.1 billion
SDB $3.1 billion
VOSB $627 million
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Schedule Contract Awards
(FY 2005)
Total Schedule Contract Awards 24,731
Average Awards Monthly 2,472
IT Awards 6,488
IT Awards Monthly 540
MOBIS Awards 1,930
MOBIS Awards Monthly 160
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Information Technology (IT) - General purpose commercial information technology equipment, software and services
Management, Organizational and Business
Improvement Services (MOBIS) consulting, facilitation, privatization, support services and etc.
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(FY 2005)
IT Schedule Contract Holders
3,306 small
987 small disadvantaged [includes 8(a)]
788 women-owned
195 veteran owned small businesses
1,113 large businesses
99 others
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125-130 or more new contractors added weekly
80-90 contract specialists evaluating offers
Award process takes 3-6 months according to
GSA
E-offers accepted since May 2004
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IT Schedule Sales
(FY 2005)
Total
Large Business
$18.3 billion
$10.3 billion
Small Business
SDB
$4.5 billion
$2.0 billion
Small WOB $1.2 billion
VOSB $239 million
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Information Technology (IT)
Schedule
E-Government Act of 2002
Authorized state, local gov’ts and other entities to use GSA Schedule 70 (IT)
Effective May 7, 2003
So far, minimal use by state and local governments in GA
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MOBIS Schedule Statistics
(FY 2005)
MOBIS Schedule contract holders
744 small
199 small disadvantaged [includes 8(a)]
368 women-owned
70 veteran owned small businesses
502 large businesses
47 Other
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MOBIS Schedule Sales
(FY 2005)
Total
Large
$3.2 billion
$2.1 billion
Small
SDB
Small WOB
$497 million
$157 million
$241 million
VOSB $109 million
Other $57 million
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Marketing, Media, and Public
Information Services
Professional Engineering Services
Financial and Business Solutions
Human Resources Management and
EEO Services
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Other Service Schedules (cont’d)
Logistics Worldwide
Language Services
Environmental Services
Energy Management Services
Temporary Support Services
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Schedules for Services
Some may incorporate Service Contract
Act
Wage Determinations applicable to nonprofessional services
Contractors must pay specified rates, provide fringe benefits, etc.
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Schedule 056
Buildings and Building Materials/
Industrial Services and Supplies
Awarded by General Products Center, Fort
Worth, TX
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Schedule 073
Food Service, Hospitality, Cleaning
Equipment and Supplies, Chemicals, and
Services
Awarded by General Products Center, Fort
Worth, TX
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Schedule 078
Sports, Promotional, Outdoor, Recreational,
Trophies and Signs (SPORTS)
Awarded by General Products Center, Fort
Worth, TX
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Schedule 084
Total Solutions for Law Enforcement,
Security, Facility Management Systems,
Fire, Rescue, Special Purpose Clothing,
Marine Craft and Emergency/Disaster
Response
Awarded by General Products Center,
Fort Worth, TX
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Schedule 736
Temporary Administrative and Professional
Staffing Services
Awarded by General Products Center, Fort
Worth, TX
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Hardware SuperStore Schedule
Awarded by Hardware Center in Kansas
City, MO
Covers six commodities and includes services
Basic Solicitation
Six attachments covering commodities
Other attachments covering clauses, marketing and etc.
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Hardware SuperStore Schedule
Descriptions
Hardware Store Department
One Stop Paint Shop Department
Appliance Department
Tool Department
Lawn & Garden Department
Woodworking & Metalworking Machinery
& Equipment Department
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Hardware SuperStore Schedule
Descriptions (cont’d)
Services covered include:
Grounds maintenance
Pest control
Tree trimming and removal
Snow removal
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Hardware SuperStore Schedule
Descriptions (cont’d)
Additional covered services:
Elevator maintenance & inspection
Fire alarm inspection
Marine/aero/vehicle/industrial painting
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Consolidated Products and
Services Schedule
Umbrella schedule
Eliminates necessity to be on several schedules
Vendor permitted to place different items under a single schedule and be awarded one contract
Vendor only required to complete “one” basic solicitation
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Consolidated Products and
Services Schedule
(cont’d)
Very complex solicitation
Extremely large (600 + pages)
Contains info pertaining to all schedules
Previously referred to as the Corporate
Schedule
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Javits-Wagner-O’Day Act
(JWOD)
Federal agencies required to purchase certain supplies and services from NIB/NISH workshops
Applicable to schedule contract holders for certain products (office supplies, hardware items)
Must agree to become JWOD distributor
Must provide JWOD product when identical or essentially the same as commercial item ordered
May no longer be mandatory
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GSA Customer Service/Marketing
Representatives
Primary targets are potential Federal agency customers
May provide assistance in marketing your schedule award
They check existing Schedule contractors to ensure they are paying the IFF
Not normally trained to assist firms “get on schedule”
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GSA Contracting Officer
Provides clarification and interpretation of contract terms and conditions
Final authority on all contractual issues
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Online Shopping and Ordering www.gsa.gov
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On-line shopping network Federal agencies access to buy products/services from FSS Schedule Contract holders
Access to over 1 million commercial products and services
Vendors can browse by entering a zip code to view pricing of firms already on
Schedule
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E-Buy
What is it?
An online Request for Quotes (RFQ) tool which allows Federal buyers to send requests and receive quotes for products and services available under the GSA Multiple Award
Schedules (MAS) program.
Contractors receive emails about requirements and submit quotes in return
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www.ebuy.gsa.gov
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First Step for Potential Offerors
Check the Schedules E Library to determine if there is a schedule for the product or service you want to furnish (www.gsa.gov)
Some buyers tell vendors to “get on the schedule” when there is no schedule
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Complete Schedule listings
Basic ordering guidelines
Search by contractor name
Search by schedule number
Search by key word(s)
www.gsa.gov
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Downloading a Solicitation
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Locating and Downloading GSA
Schedule Solicitations
Easiest Way
www.gsa.gov/schedule70solicitation
www.gsa.gov/mobis
www.gsa.gov/engineering
www.gsa.gov/environmental
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Locating and Downloading GSA
Schedule Solicitations
www.gsa.gov (Next easiest)
Click-”Schedules” e-library (center of page )
Click-”Schedules e-Library (next page)
Enter search word or Schedule #
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Locating and Downloading GSA
Schedule Solicitations (cont’d)
Search Results- if schedule is found click on Schedule # on left side of page.
Click on solicitation number
Takes you directly to solicitation
Download or review as necessary
This bypasses FedBizOpps entirely
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DOWNLOADING A MAS,
SOLICITATION
FedBizOpps www.eps.gov (hard way)
Click-Search FBO Postings
Click-Active, Archived, Synopses or Award
Synopses is automatic if you select archived or active
Select appropriate FSC Class
Select agency (GSA)
Find block and enter solicitation number
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Complete Schedule listings
Basic ordering guidelines
Search by contractor name
Search by Schedule number
Search by key word(s)
www.gsa.gov
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GETTING A GSA NUMBER
GSA does not “give out” numbers
It is not the number a vendor receives when they are placed on a GSA bidder’s list
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GETTING A GSA NUMBER
(Cont’d)
A GSA number is a “contract number”
Contract numbers are obtained through:
A definite quantity contract award
(items stocked in distribution centers)
A GSA, FSS, MAS contract award
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A Federal Supply Schedule
Contract is a…...
“License to hunt” for opportunities in the federal government
Synonymous with a “GSA number” or
“getting on GSA list ”
GETTING A GSA NUMBER
(Cont’d)
Consultants routinely charge from
$4K to $25K to assist or prepare a GSA
Schedule offer
(According to GSA, offers prepared by consultants do not get special priority treatment)
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WHY FEDERAL AGENCIES USE
GSA SCHEDULES
Ease of use
Availability of commercial products/services
Orders can be placed immediately
Wide variety of product/service providers (MAS)
Agencies have a choice
Can usually get contractor of their choice
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WHY FEDERAL AGENCIES USE
GSA SCHEDULES
Prices considered fair and reasonable
Low price may not be a factor in agency award of order
Award of order made to schedule vendor offering best value
“at the lowest overall cost” (GAO Decision B-290665)
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WHY FEDERAL AGENCIES USE
GSA SCHEDULES
Saves time and effort of creating a solicitation
Solicitation process may take months of effort
Orders not required to be advertised in FedBizOpps
Even so, some are and cause mass confusion
Agency has no contracting authority or activity
Not authorized to contract above certain dollar level
Use of schedule(s) mandated by higher authority
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Advantages of Using GSA
Schedules
Millions of high quality, state-of-the-art commercial products and services
Volume discount pricing
Direct delivery
Same services afforded to all customers
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Advantages of Using GSA
Schedules
Convenience and pricing
Shorter lead times
Lower administrative costs
Reduced inventories
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WHY SOME FEDERAL AGENCIES
DON’T USE GSA SCHEDULES
Prices not considered the lowest obtainable
Low price not essential for GSA Schedule award
Some buying activities believe non-mandatory provision mandates competition
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WHY SOME FEDERAL AGENCIES
DON’T USE GSA SCHEDULES
Use of GSA Schedules may reduce the level of a manager’s responsibility
Salary reduced as responsibilities decline
Government credit card used for many purchases less than $2,500 (micro-purchase)
No competition required
Purchases can be made locally
$17.4 billion in purchases during FY 2005
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AFWay is a web-based Air Force system for purchasing commercial off the shelf
(COTS) Information Technology (IT)
Combines eBusiness/eCommerce processes which guide users through requirement approval, purchase, and asset tracking by combining these into one simplified process
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AFWay Major Benefits
Minimizes required actions and reduces manpower requirements
Reduced Total Cost of Ownership (TCO) through mandatory use policy
Better coordination of USAF IT purchasing power, yielding greater volume discounts
Provides MAJCOM CIOs with maximum visibility into and control over COTS IT purchases
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AFWay Major Benefits
Meets congressional mandates (Clinger-
Cohen) for gaining insight into COTS IT purchases.
Meets Chief of Staff Air Force requirement to drive processes to the AF Portal
Improves tracking of COTS IT by starting tracking process at time of purchase
Maximizes use of government credit card for
IT purchasing (other methods still possible)
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Need to have a GSA Schedule award to maximize participation in AFWay
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WHY FIRMS WANT TO BE ON A
GSA SCHEDULE
Done homework and have a general understanding of the schedules program
No idea, just heard it was a good thing
Don’t know
Been told by boss to “do it”
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WHY FIRMS WANT TO BE ON A
GSA SCHEDULE
Been told by a federal buyer that the only way they can do business with them is if they “get a
GSA number” (schedule award)
Mistaken “illusion” of millions of dollars in government business
Firm wants another good marketing tool
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PROS
GSA, MAS CONTRACTS
PROS AND CONS
Schedules cover commercial products and services
No specifications-commercial off the shelf
Open to any vendor
No “maximum order limitation”
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PROS
GSA, MAS CONTRACTS
PROS AND CONS
Solicitations open continuously
Five year contract award with 3 five year renewal options
Lowest price not factor in GSA contract award
GSA wants most favorable customer price
Some overzealous CO’s forget basis for award
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PROS
GSA, MAS CONTRACTS
PROS AND CONS
Contracts easy for agencies to use
Orders placed directly with contractor
Payment made to contractor
Schedule usage counts toward attainment of agency preference goals
Another good marketing tool
Small businesses receive about 80% of all contract awards
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GSA, MAS CONTRACTS
PROS AND CONS
CONS
No guarantee of business
Contracts are indefinite quantity
Contracts not mandatory
Most schedules cannot be used by state/local gov’ts
Exceptions: IT schedule, schedules for firefighting/ rescue, law enforcement equipment
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GSA, MAS CONTRACTS
PROS AND CONS
CONS
Contractor responsible for all marketing
Must develop and print a FSS pricelist brochure
Hard copy and electronic version
Must distribute to Federal agencies
Responsible for all printing/distribution costs
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CONS
GSA, MAS CONTRACTS
PROS AND CONS
Past performance survey
Conducted by Dunn and Bradstreet
Costs offeror $125
Mandatory for IT and other schedules
Additional information required in schedule solicitations for “services”
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GSA, MAS CONTRACTS
PROS AND CONS
CONS
Pre-established pricelist/catalog price
Used as basis for contract negotiations/award
Vendors must show current and past customers sales based on discounts from pricelist/catalog (exception for services)
Many vendors do not have established pricelists
Industrial Funding Fee
Must rebate to GSA .75% of all contract sales
Offerors must include fee in award price
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CONS
GSA, MAS CONTRACTS
PROS AND CONS
Vendors must prepare and submit a Federal
Supply Schedule Pricelist “brochure”
Normally due after notice of award received
Due with Group 70, IT offers
Time consuming
Expensive
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GSA, MAS CONTRACTS
PROS AND CONS
CONS
Period for acceptance of offers (IT)
180 calendar days from date of offer
First contact from GSA may be 150 + days
Other schedules (VA) have even longer periods
240 to 365 days
Heavy workload
No sense of urgency
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GSA, MAS CONTRACTS
PROS AND CONS
CONS
Contracts difficult to win
Paperwork is extensive
Process is time consuming
Cancelled with 30 day notice by either party
Large businesses receive about 70% of all orders
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GSA, MAS Solicitation Process
You can’t always believe what you are told
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ABOUT GSA, MAS,
SOLICITATIONS
Boiler plate/standard clauses – comprise 90% of solicitation
Some poorly written – jump from one point to something entirely different
Confusing terms
Federal Supply Schedule Pricelist (brochure)
Commercial catalog/price list
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ABOUT GSA, MAS
SOLICITATIONS
All schedule solicitations require:
Submission of a discounted catalog, price list or other information to verify pricing
Submission of a completed Commercial
Sales Practice Format identifying offeror’s best customers and prices
Preparation & distribution of a Federal
Supply Schedule Pricelist brochure
Past performance information
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ABOUT GSA, MAS,
SOLICITATIONS
Special Item Numbers (SINs) differentiate products or services covered
Vendors can offer products/services that fall under the special item number(s) they choose
Some schedule solicitations have a special item number for “new items”
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ABOUT GSA, MAS
SOLICITATIONS
No preference for small business in most instances
Exceptions are the temporary help schedule and a few SINs in other solicitations
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ABOUT GSA, MAS
SOLICITATIONS
Guaranteed Minimum, $2,500
Applies to contractors that receive orders less than $2,500 during term of contract
Government will pay difference between dollar value of orders received and $2,500
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ABOUT GSA, MAS
SOLICITATIONS
Guaranteed Minimum, $2,500
Contingent upon timely submission of
Contractor’s Report of Sales (GSA Form
72A)
Only applies if contract expires or cancellation initiated by the Government
Not applicable if contract terminated for cause by the Government
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ABOUT GSA, MAS
SOLICITATIONS
Solicitations are open continuously and have no closing date
Offers can be made at anytime
Solicitations are “refreshed” when changes are necessary
It is extremely important to submit your offer on the most recently refreshed solicitation
Use the solicitation number to check FedBizOpps to ensure you are submitting the most current solicitation
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SPECIAL CLAUSES AND
REQUIREMENTS
Vets Employment Reporting Program (PL 105-339)
Applicable to most procurement actions exceeding
$25,000 including “schedules”
Must obtain company number from Vets-100 staff
(703-461-2460)
Report covers preceding fiscal year-due 9/30
Detailed instructions at http://nvti.cudenver.edu/vets/instructions.htm
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SPECIAL CLAUSES AND
REQUIREMENTS
Maximum Order Limitation
Specified amount for “price reduction" purposes only
No specific limit
Extremely important
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SPECIAL CLAUSES AND
REQUIREMENTS
Price Reduction Clause
May lower price to any authorized GSA schedule user at any time
No penalty
Agencies encouraged to seek deeper discounts/lower labor rates
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SPECIAL CLAUSES AND
REQUIREMENTS
Price Reduction Clause
May not lower price to commercial customers after GSA and contractor agree on discount/ price relationship (contract award i.e. 10%)
Penalty if contractor offers lower price and fails to offer GSA same pricing
Exception is firm fixed price order with definite delivery exceeding MOL
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SPECIAL CLAUSES AND
REQUIREMENTS
Discount/price relationship must be maintained throughout term of contract
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SPECIAL CLAUSES AND
REQUIREMENTS
Price Reduction Clause
Locks in prices for term of contract
Contractors penalized monetarily for violation(s)
Many small businesses hurt in past
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Price Reduction Penalty
Federal Acquisition Report, January 2002
“Gateway Computer: Paid back $9 million for failing to adhere to the government price reductions under a multiple award schedule contract for computers and components.”
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SPECIAL CLAUSES AND
REQUIREMENTS
Industrial Funding Fee (IFF)
Contractors rebate to GSA .75% of all contract orders (quarterly)
Funds used to compensate GSA contracting officials
Offerors must include IFF in their prices
http://72a.gsa.gov for current IFF
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Form 72-A
Submitted quarterly
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SPECIAL CLAUSES AND
REQUIREMENTS
Contractor’s Report of Sales (GSA Form 72A)
Covers dollar value of contract sales including
IFF
Due quarterly, 30 days following completion of reporting period
Reported to the Vendor Reports Center (VSC)
Must register with VSC at (703) 305-6235
Zero reports required
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SPECIAL CLAUSES AND
REQUIREMENTS
Economic Price Adjustment (differing versions)
Contractors may submit price decreases at any time
Contractors may request price increases usually on or after first 12 months of contract period
May be result of price list modification
No more than 3 increases each 12 months
Must follow instructions in contract
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SPECIAL CLAUSES AND
REQUIREMENTS
Preparation of FSS Pricelist (brochure)
Paper and electronic versions required
Not normally due until after notice of award received
Due with offer for IT solicitations
Contractor responsible for all printing and distribution costs!!!
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SPECIAL CLAUSES AND
REQUIREMENTS
FSS Pricelist (brochure) must be approved by contracting officer
May be lengthy-30 pages or more
Incorrect information may require reprint and redistribution
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SPECIAL CLAUSES AND
REQUIREMENTS
FSS Pricelist
Electronic version for GSA Advantage due after instructions from contracting officer received
Ensure this is accomplished as soon as possible for maximum exposure
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SPECIAL CLAUSES AND
REQUIREMENTS
Format for FSS Pricelist Brochure
Cover page
FSC group
FSC class(s)
Special Item Numbers (SIN’s) awarded
Contract number
Contract period
Contractor’s contact information
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SPECIAL CLAUSES AND
REQUIREMENTS
Format for FSS Pricelist Brochure
Contract price or discount(s)
Maximum order
Geographic coverage
Commercial delivery terms
Expedited delivery
Point(s) of production
Prompt payment terms
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SPECIAL CLAUSES AND
REQUIREMENTS
Format for FSS Pricelist Brochure
Foreign items
F.O.B. points
Ordering and payment addresses
Warranty provisions
Export packing charges
Terms and conditions applicable to certain SIN’s
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SPECIAL CLAUSES AND
REQUIREMENTS
Format for FSS Pricelist Brochure
List of service and distribution points
List of participating dealers (if applicable)
Applicable terms of rental, training, PM, etc.
Identification of environmentally preferred, energy efficient products and etc.
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SPECIAL CLAUSES AND
REQUIREMENTS
Format for FSS Pricelist Brochure
Sample FSS Price List Brochures available on internet by using web browser and searching
“GSA Schedules”
Due after notification of award except for IT
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SPECIAL CLAUSES AND
REQUIREMENTS
Address list for distribution of FSS Pricelist brochure
May use your own list of customers (IT)
May request list from GSA-labels, diskette, email addresses (if authorized)
List may automatically be provided by GSA
May contain 3000 or more addressees
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SPECIAL CLAUSES AND
REQUIREMENTS
May substitute returnable, self-addressed postage paid envelope or post card indicating availability of brochure
Electronic (email) distribution may be authorized in some schedules
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THINGS TO DO BEFORE TAKING THE
“SCHEDULES” PLUNGE
Check schedules library to ensure there is a schedule for the product or service you want to furnish (www.gsa.gov)
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THINGS TO DO BEFORE TAKING THE
“SCHEDULES” PLUNGE
Explore the possibility of marketing in your area for an existing schedule contractor
If a dealer/distributor, contact manufacturer to determine if they will allow you to sell using their GSA Schedule contract
Much easier than obtaining a GSA contract
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THINGS TO DO BEFORE TAKING
THE “SCHEDULES” PLUNGE
Consider the pros and cons of GSA schedule contracts
Be aware that some agencies choose not to use GSA
Schedules
Understand that most schedule solicitations are unrestricted
Only one schedule is totally set aside for small business
Several have special items numbers set-aside for small business
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THINGS TO DO BEFORE TAKING
THE “SCHEDULES” PLUNGE
Determine the most effective means for selling items costing $150 or less
Choices
GSA Schedule contract award
Use of Micro-Purchase procedures
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THINGS TO DO BEFORE TAKING
THE “SCHEDULES” PLUNGE
Micro-Purchase procedure advantages
No competition required
Purchases normally made with a credit card
Easiest way to do business with government
Micro-Purchase procedure disadvantages
$2,500 maximum per order
Must accept credit card
No guarantee of any business
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THINGS TO DO BEFORE TAKING
THE “SCHEDULES” PLUNGE
GSA Federal Supply Schedule advantages
Some agencies will only do business with firms having GSA Schedule contracts
No maximum order limitation
A good marketing tool
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THINGS TO DO BEFORE TAKING
THE “SCHEDULES” PLUNGE
GSA Federal Supply Schedule disadvantages
Process for obtaining a contract time consuming, expensive and lengthy
False expectation that schedule award will lead to unlimited government business
No guarantee of any business
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THINGS TO DO BEFORE TAKING
THE “SCHEDULES” PLUNGE
Success/Failure
GSA Schedule contract – Marketing effort
Micro-Purchase procedure – Marketing effort
Conclusion
Government buyers normally take the easiest method
Micro-Purchase procedures probably best choice
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What GSA Expects
Offeror’s most favorable customer price
Offerors must provide proof
Completed Commercial Sales Practices
Format
Other information to verify pricing
If not most favorable customer price
Offerors must explain
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GSA, MAS Proposal Methods
Taking the “plunge”
Submitting your offer
Offers for services normally require technical and price proposals
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GSA, MAS Proposal
Administrative Proposal (entire solicitation completed)
Technical Proposal
Price Proposal
Original and one copy required of each
May be submitted electronically for some solicitations
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Executive Summary
(MOBIS and other services)
Narrative description of experience
Explain how you intend to accomplish tasks
Include plan to demonstrate accounting controls, quality measures and ability to acquire personnel proposed for contract and individual task orders
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Technical Proposal
Information required
Understanding of requirements
Professional staff
Corporate experience
Past performance
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al Proposal Technic
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Evaluation Criteria
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Evaluation Criteria (cont’d)
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Dun & Bradstreet Past
Performance Evaluation Report
List 20 past or present customers
Check with the acquisition center if limited corporate experience
BEFORE submitting offer
$125 fee payable to D & B
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Technical Evaluation
Past Performance
Dunn and Bradstreet (D&B) past performance evaluation
List your best customers in order and call them
Score less than 90 may be detrimental for IT
Include a copy of evaluation forms sent to D&B with offer
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Technical Evaluation (cont’d)
Past Performance – D&B
Form requests 20 customers for evaluation
GSA will accept less, (prefer at least 6)
D&B must have responses from at least 3 for evaluation
Call them all
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Technical Evaluation (cont’d)
Past Performance
D&B for IT, AIMS, MOBIS & Environmental
Must be corporate customers
Past performance must have been under name on offer
Offerors with no corporate experience will not be able to comply
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Technical Evaluation (cont’d)
If no relevant corporate experience
Dun and Bradstreet (D&B) may not be required for some service schedules
Mandatory for IT, AIMS, Environmental and MOBIS
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Technical Evaluation (cont’d)
Offeror may provide at least 10 work related references for current or proposed staff
References must demonstrate past experience in similar types of work to that being offered
Must be sufficient to allow GSA to conduct a
Past Performance Evaluation
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Technical Proposal (cont’d)
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Technical Evaluation (cont’d)
Document performance over past 3 years
Describe 3 projects similar to effort being offered
Project/contract name/description, dollar amount, contract duration
Point(s) of contact and telephone number(s)
Two must have been completed within past 2 years
All 3 must have been completed within past 3 years
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Price Proposal
Separate from Tech. & Admin. Proposals
Contains all info relative to pricing
Pricing to be provided using format in
“Schedule of Items” in solicitation
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Price Proposal
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Price Proposal (cont’d)
Contains sufficient info for CO to determine items are fair & reasonable
Pricing furnished in sufficient detail to enable CO to perform price analysis
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Price Proposal (cont’d)
Pricing data to include
Commercial Sales Practices Format
Indicate if prices offered GSA are as good or better as those offered to any customer
Show discount from catalog/list price or hourly labor rate(s) offered best customers
Commercial Catalog/Price List or other supporting data required
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Professional Compensation Plan
(Services)
Offerors must submit total compensation plan for professional employees who will work under the contract
Propose salaries
Proposed fringe benfits
Offer’s ability to provide uninterrupted high-quality work
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Uncompensated Overtime for
Professional Employees (Services)
All hours including those in excess of 40 hours worked by professionals must be accounted for
Offeror’s must identify these hours in their proposals by labor category and include a a copy of its policy addressing uncompensated OT with their proposal
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Commercial Catalog/Price List
Must provide two copies with offer (if applicable)
Must be current
Specially prepared catalog/price list acceptable if verbatim extract (verification required)
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Commercial Catalog/Price List
(cont’d)
Price lists created at time of submission of offer not likely to work
Not pre-established
Probably impossible to demonstrate that past sales were based on discount from catalog/price list
Exceptions!!!
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Commercial Catalog/Price List
(cont’d)
Offeror may be required to submit invoices to substantiate that catalog/price list was used as basis for sales
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Commercial catalog/price list
(cont’d)
Indicate “Special Item Number” (SIN) next to each item in price list
Must “line out or initial” items not offered
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Commercial catalog/price list
(cont’d)
Clauses used in solicitations for “Supplies” are also used in solicitations for “Services”
The previous clause is in all GSA Schedule solicitations even though it may have no bearing on offers for services
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Commercial catalog/price list
(cont’d)
For schedules for services where catalog prices are not present, offerors may provide documentation other than a catalog price to support prices offered to GSA
Quote sheets, market prices, business memos
Cost information to show how offeror arrived at proposed price, e.g. hourly rate + overhead +
G&A + fee
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Price Lists
Acceptable forms of price lists
Published
Printed
Computer generated
Internal
Dealers may be required to submit a copy of their manufacturer’s pricelist(s)
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Commercial Sales Practices
Format
One of the most important parts of the solicitation
Used by Contracting Officer (CO) to verify pricing and demonstrate commerciality
Versions differ
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Commercial Sales Practices
Format (cont’d)
Show dollar value of sales to general public during past 12 months
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Commercial Sales Practices
Format (cont’d)
Show projected sales for contract term ???
Projected annual sales X-20 used as estimate for contract value
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Commercial Sales Practices
Format (cont’d)
Projected annual sales
Must be at least $25,000 annually
Be conservative
Offeror may be deemed non-responsible if firm does not have financial capacity to handle contract
Referred to SBA for a Contracting Officer
Certificate (COC)
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Commercial Sales Practices
Format (cont’d)
Offeror must state whether discounts/ concessions are equal to or better than best price to any customer acquiring same items regardless of quantity (Yes__No__)
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Commercial Sales Practices
Format (cont’d)
If YES , offeror must complete chart showing customer(s) receiving offeror’s best price
(discount or hourly rate), quantity volume discount, FOB terms and concessions provided to your best customers
Demonstrates commerciality
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Commercial Sales Practices
Format (cont’d)
If NO , offeror completes chart for all customers receiving a price (discount and concessions) equal to or better than price offered to government.
Offeror required to submit supporting documentation
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Commercial Sales Practices
Format (cont’d)
Offerors submitting more than one price list for same SIN when discounts will be different
Recommend a separate CSPF for each price list
To show different discounts
To identify “Best Customers” if different
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Commercial Sales Practices
Format (cont’d)
CSPF verifies that
Product/service has been sold to general public/government
Has an established catalog/list price or hourly rate
If offeror cannot prove significant sales
“HUGE PROBLEM”
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Commercial Sales Practices
Format (cont’d)
Dealers/resellers for products w/out significant sales when contract sales are expected to exceed $500K
Or when CSPF data does not satisfy CO
Requires submission of manufacturer’s information for items 1-4 on CSPF
PLUS
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Commercial Sales Practices
Format (cont’d)
Manufacturer’s Name (each)
Manufacturer’s Part Numbers
Dealer’s/Reseller’s Part Numbers
Product Descriptions
Manufacturer’s Price List(s)
Dealer’s/Reseller’s percentage discount from Manufacturers list or net prices
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Commercial Sales Practices
Format (cont’d)
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Commercial Sales Practices
Format (cont’d)
Offeror must obtain written authorization from EACH manufacturer for GSA to look at sales records
Must advise manufacturer of this requirement
Manufacturer information may be provided directly to the government .
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Commercial Sales Practices
Format (cont’d)
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Price Proposal (cont’d)
OR
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Price Proposal (cont’d)
For pricing for services based on market prices where catalog prices are not available, offeror must provide either:
Information related to prices:
Market prices
Internal business memos
Quote sheets, etc., documenting sales of similar items (commercial or government)
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Price Proposal (cont’d)
OR
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Price Proposal (cont’d)
Information to show how offeror arrived at proposed price(s)
Hourly rate + Overhead + G&A +Fee for each labor category
Loaded rates
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Price Proposal (cont’d)
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SPECIAL REQUIREMENTS FOR
IT PROFESSIONAL SERVICES
Schedule 70
Information Technology Professional Services
Most sought after (SIN 132-51)
Most difficult schedule SIN to obtain
Requirements more stringent than other SINs
Offerors must provide pricing information not found in basic solicitation
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SPECIAL REQUIREMENTS FOR
IT PROFESSIONAL SERVICES
Document IT performance over past 3 years
Describe 3 projects similar to effort being offered
Project/contract name/description, dollar amount, contract duration
Point(s) of contact and telephone number(s)
Two must have been completed within past 2 years
All 3 must have been completed within past 3 years
Required by Clause F-5
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SPECIAL REQUIREMENTS FOR
IT PROFESSIONAL SERVICES
(cont’d)
Complete an IT Services Best Rates, Price and
Skill/Experience Matrix
Not part of the original solicitation
Applicable to IT Services only
Show labor categories and lowest rates charged under 3 “identified” IT service contracts performed during past 3 years
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SPECIAL REQUIREMENTS FOR
IT PROFESSIONAL SERVICES
(cont’d)
Matrix (cont’d)
Differing versions of matrices
Selected version appears to be matter of
CO’s individual preference
Both disallow unsupported labor categories
One very specifically
Another version requires more information
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SPECIAL REQUIREMENTS FOR
IT PROFESSIONAL ERVICES
(cont’d)
Matrix (cont’d)
Offeror’s matrix must support each labor category proposed in GSA offer
Unsupported proposed labor categories will not be considered for award
GSA may require copies of invoices
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SPECIAL REQUIREMENTS FOR IT
PROFESSIONAL SERVICES
(cont’d)
Matrix (cont’d)
Show commercial rates
Show proposed GSA Schedule rates
With and without Industrial Funding Fee
Required by Clause F.5 in IT solicitation
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SPECIAL REQUIREMENTS FOR IT
PROFESSIONAL SERVICES
(cont’d)
Organizational structure (management)
History and overview of the organization
Organizational elements within the company participating in providing IT services
Include a chart
Financial statement
How elaborate???
Annual report
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Proposal Submission and Pricing
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AT A MINIMUM, A VENDOR
MUST PROVIDE
Cover letter
A completed copy of the entire solicitation package including SF 1449
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AT A MINIMUM, A VENDOR
MUST PROVIDE (cont’d)
The catalog or pre-established price list from which discounts are to be offered or
Verification of proposed hourly/daily labor rates
The “Federal Supply Schedule Pricelist” brochure
Due after award notification except IT
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AT A MINIMUM, A VENDOR MUST
PROVIDE (cont’d)
A completed Commercial Sales Practices Format to demonstrate “commerciality”
Documents that previous sales were based on discounts from a pre-established price list or catalog or hourly/daily labor rates
Verifies concessions, quantity discounts and delivery terms
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IF REQUIRED,
A VENDOR MUST PROVIDE
Technical and Price Proposals
For solicitations covering services
Letter(s) of supply support from manufacturer(s) or
Evidence that offeror will have an uninterrupted source of supply (mandatory in some schedules)
Documentation supporting difference between discount/price offered to Government and the best discount/price available if not offering best price
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IF REQUIRED,
A VENDOR MUST PROVIDE
(cont’d)
Copy of past performance survey submitted to
Dunn and Bradstreet
A completed solicitation checklist (IT, MOBIS and others)
Subcontracting plan if large business
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GSA Objective in Awarding
MAS Contracts
Obtain offeror’s best price by:
Determining price reasonableness
Performing a price analysis
Comparing terms and condition of MAS solicitation with terms and conditions of customer agreements
Determining if offeror’s documentation justifies smaller discount offered to government than to contractor’s best customer
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What to Do Now
Be patient
You may be in a hurry but GSA is not
GSA has numerous offers from all over the country to evaluate
GSA normally has 180 days to consider making an award
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What to Do Now
Check status of offer
Wait about 60 days if nothing from GSA
Don’t be a pain in GSA’s neck
Timing is your decision
Solicitation lost recently after repeated calls for status?????
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What Do I Do Now
Political influence
If you’ve got it, use it ……wisely
Could backfire
When to use it
Long delay in solicitation evaluation process
Lost solicitation
Feel you are being treated unfairly
May not make a difference
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Contract Award
Contracting officer will provide:
A copy of the contract
Copy of FSS Pricelist brochure accepted by government
List of addresses to send price list brochure
(may be optional)
Instructions for submitting electronic FSS
Pricelist brochure for GSA Advantage
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Contract Modification
(if awarded a contract)
Types of modifications
Additional items/additional SIN’s
Quick Mod coming to expedite process
Deletions-contractor must explain
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Economic Price Adjustment
Contractors may submit price decreases any time
Contractors may request price increases
Anytime for some solicitations or
On or after first 12 months of contract period
May be result of price list modification
No more than 3 increases each 12 months
Must follow instructions in contract
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Contract Renewal Option
Required to certify size status at each renewal option
If now large, must develop and submit subcontracting plan if dollar threshold met
If offeror now large and solicitation/SIN was a SBSA, no renewal
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Central Contractor Registration
(CCR)
Cannot receive orders over $2,500 from
DoD and other agencies unless registered
Register at www.ccr.gov
Receive Trading Partner Identification
Number (TPIN)
Now applicable to most Federal agencies
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Under $2,500
Order from any Schedule contractor
Over $2,500
Obligated to review
GSA Advantage!™ or three Schedule contractors’ pricelists
Prepare and transmit a Request for
Quote (RFQ) and Statement of Work
(SOW) for services
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Over $2,500 (cont’d)
Select the “Best Value” at the lowest overall cost
Orders over the maximum order threshold
Agencies review additional price lists
Seek price reductions from contractors
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Blanket Purchase Agreement
(BPA)
Establishes procedures for placing orders between ordering agency and contractor for repetitive needs
Issued by ordering activity
Commonly used in GSA Schedules
Eliminates need to secure three quotes for individual orders expected to be issued during time period designated in BPA
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Help in responding to a requirement
Each team member must have own
Schedule contract
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Where do I go from here?
How do I get business?
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Your Next Challenge
Contact potential authorized users you know personally and advise them of your schedule award
Contact the GSA, Federal Supply Service
Marketing group at (404) 331-3026 and request their assistance in advising agencies about your award
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GSA Vendor Support Center
WWW.GSA.GOV
C-Vendor Support Center in text
C-”The Steps to Success, How to be a
Successful Contractor”
Provides excellent marketing advice
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Use E-Buy as a Marketing Tool www.ebuy.gsa.gov
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Permits ordering activities to compete orders electronically by SIN
Ordering activities can designate which contractors are to be solicited
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All other contractors with awards under the same SIN who have submitted their
FSS electronic price lists to GSA
Advantage may view agency notices, make offers and be considered for award
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Schedule contractors can:
Review EBuy on a daily basis for contracting opportunities
Build a data base of ordering activities who need this type service
Must be on GSA Advantage in order to participate
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Before You Leave
Indicate your presence with a check mark on the sign in sheet
Complete the seminar evaluation form
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QUESTIONS
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