UNDERSTANDING

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Understanding the GSA Schedules

Process

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THANKS

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UNDERSTANDING

GENERAL SERVICES ADMINISTRATION’S

FEDERAL SUPPLY SERVICE

MULTIPLE AWARD SCHEDULES PROCESS

Jerry H. Shadinger

(678) 757-2040

E-mail jerry.shadinger@edi.gatech.edu

web site www.gtpac.org

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Georgia Tech Procurement

Assistance Center

 Providing marketing and technical assistance for Georgia-based businesses since 1985

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Georgia Tech Procurement

Assistance Center

Funded by the Department of Defense and Georgia Tech/EDI

All services are free

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Georgia Tech Procurement

Assistance Center

Our clients provide all types of products and services from produce to computers

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Georgia Tech Procurement

Assistance Center

Locate buying activities

Locate contracting opportunities

 Understand a solicitation’s requirements

Locate subcontracting opportunities

Develop a marketing strategy

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Georgia Tech Procurement

Assistance Center

Locate purchase history

Become aware of additional assistance

GTPAC seminars

Quality control and/or accounting procedures

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CHARACTERISTICS FOR

SUCCESS

DEDICATION

DETERMINATION

PERSISTENCE

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U. S. GENERAL SERVICES

ADMINISTRATION

GSA

Created in 1949 as the result of the Hoover

Commission study to be the buyer, builder, landlord and seller for Federal civilian agencies

Two major services

Public Buildings Service-builder & landlord

Federal Acquisition Service-IT, Supplies &

Transportation Services

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U. S. GENERAL SERVICES

ADMINISTRATION

GSA

Industry’s largest customer for commercial goods and services

Purchases for civilian and military agencies

Stocks and distributes common use products

Operates two huge distribution centers

Over 7,000 high demand items available for shipment

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U. S. GENERAL SERVICES

ADMINISTRATION

GSA

Awards Federal Supply Schedule Contracts

59 schedules covering various commodities and services

$36.7 billion in sales FY 2005

Over four million commercial off-the-shelf products and services available

Contracts 5 years with 3, 5 year renewal periods

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Federal Supply Schedules Program

 Also referred to as Multiple Award

Schedules Program

Created in the 1950’s as a proposed solution to problem of acquiring commercial items

 Initial schedules covered products only

 Program expanded to cover commercial services

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Federal Supply Schedules Program

 Contracts awarded to commercial firms using competitive procedures

 Contractors provide supplies and services at stated prices for given periods of time

 Delivery is within a stated geographic area such as the 48 contiguous states

 Resultant contracts are indefinite delivery, indefinite quantity (IDIQ)

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Federal Supply Schedules Program

 Ordering offices can

Select the best value item that meets their needs at the lowest overall cost

(flexibility)

Place orders directly with the contractor

Issue orders much faster

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Federal Supply Schedules

 Orders placed against a Multiple Award

Schedule (MAS), using the procedures in

FAR 8.4 are considered to be issued using full and open competition

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Federal Supply Schedules

 Ordering offices need not

Seek further competition

Synopsize the requirement

Make a separate determination of fair and reasonable pricing or

Consider small business programs

(FAR, Part 19 regulations do not apply to orders placed against a FSS)

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Federal Supply Schedules

 GSA has already determined the prices to be fair and reasonable

 The ordering office has concluded that their order represents the best value and

 Results in the lowest overall cost alternative

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FSS Acquisition Centers

 Office and Scientific Equipment Center

 Information Technology Acquisition Center

 Services Acquisition Center

 The Hardware SuperStore

 General Products Center

 Management Services Center

 National Furniture Center

 Office Supplies and Paper Products

 Office of Vehicle Acquisition and Leasing

Services

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Acquisition Centers

Management Services

Office Supplies &

Administrative Services

Hardware & Appliances

General Products

(National Disaster Support)

Furniture

IT Acquisition Center

Automotive Center

Office & Scientific

Services Acquisition

GSA Acquisition Centers

Auburn WA

Fort Worth, TX

Kansas City, MO

New York, NY

Philadelphia, PA

Washington, DC

Management Services

General Products

Hardware/Appliances

Office Supplies/Administrative Svcs.

Communications/Household Items

IT, Automotive Services, Travel

 Hines, IL

Office of Veterans Affairs (VA)

Medical, Group 65 delegated to VA by GSA

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GSA Schedules

GSA Schedules do not cover every conceivable commodity or service

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GSA Schedule Points to Ponder

Award

Based on discount from catalog/preestablished price list for products-(exception for most services)

Most Favored Customer

GSA ensures reasonable pricing by insisting that the government be treated as the vendor’s “most favored customer”

Commercial Sales Practices Format

Documents pricing to best customers

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GSA Schedule Points to Ponder

 Past performance

D & B past performance survey ($125)

Offers for services must describe three completed projects

Federal Supply Schedule Pricelist brochure

Must prepare and distribute to potential customers

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GSA Schedule Points to Ponder

 Commerciality-Products and Services

Must have an established catalog or list price if offering products (exception for services)

Must have been sold in sufficient quantities to the general public

GSA considers this in awarding a schedule contract

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GSA Schedule Points to Ponder

 Pricing

 Pricing

 Pricing

 The most difficult part of the process

 Your ability to offer pricing (not necessarily prices) that satisfies GSA is a major key in obtaining a schedule contract

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Catalog or Established Price List

 Offering a discount from a catalog or established price list is the most common method for pricing in all GSA schedules

 If you do not use this method for pricing consider converting to this method

 It makes obtaining a schedule contract easier and less cumbersome

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GSA Schedule Points to Ponder

You are not competing against other firms-only against the solicitation’s “acceptability” evaluation criteria

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Federal Supply Schedules

Program Statistics (FY 2005)

13,079 small businesses

3,232 small woman-owned businesses

2,459 small disadvantaged businesses

582 veteran owned small businesses

4,787 large businesses

Other 592

Total 24,731

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Total Schedules Sales

(FY 2005)

 Total Sales $36.7 billion

 Large $20.6 billion

 SB $9.6 billion

 WOSB $2.1 billion

 SDB $3.1 billion

 VOSB $627 million

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Schedule Contract Awards

(FY 2005)

 Total Schedule Contract Awards 24,731

Average Awards Monthly 2,472

 IT Awards 6,488

IT Awards Monthly 540

MOBIS Awards 1,930

MOBIS Awards Monthly 160

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Most Popular Schedules

Information Technology (IT) - General purpose commercial information technology equipment, software and services

Management, Organizational and Business

Improvement Services (MOBIS) consulting, facilitation, privatization, support services and etc.

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IT Schedule Statistics

(FY 2005)

IT Schedule Contract Holders

3,306 small

987 small disadvantaged [includes 8(a)]

788 women-owned

195 veteran owned small businesses

1,113 large businesses

99 others

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IT Schedule Statistics

125-130 or more new contractors added weekly

80-90 contract specialists evaluating offers

 Award process takes 3-6 months according to

GSA

 E-offers accepted since May 2004

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IT Schedule Sales

(FY 2005)

Total

Large Business

$18.3 billion

$10.3 billion

Small Business

SDB

$4.5 billion

$2.0 billion

Small WOB $1.2 billion

VOSB $239 million

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Information Technology (IT)

Schedule

 E-Government Act of 2002

Authorized state, local gov’ts and other entities to use GSA Schedule 70 (IT)

Effective May 7, 2003

So far, minimal use by state and local governments in GA

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MOBIS Schedule Statistics

(FY 2005)

MOBIS Schedule contract holders

744 small

199 small disadvantaged [includes 8(a)]

368 women-owned

70 veteran owned small businesses

502 large businesses

47 Other

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MOBIS Schedule Sales

(FY 2005)

Total

Large

$3.2 billion

$2.1 billion

Small

SDB

Small WOB

$497 million

$157 million

$241 million

VOSB $109 million

Other $57 million

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Other Service Schedules

Marketing, Media, and Public

Information Services

Professional Engineering Services

Financial and Business Solutions

Human Resources Management and

EEO Services

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Other Service Schedules (cont’d)

Logistics Worldwide

Language Services

Environmental Services

Energy Management Services

Temporary Support Services

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Schedules for Services

 Some may incorporate Service Contract

Act

 Wage Determinations applicable to nonprofessional services

 Contractors must pay specified rates, provide fringe benefits, etc.

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Schedule 056

 Buildings and Building Materials/

Industrial Services and Supplies

 Awarded by General Products Center, Fort

Worth, TX

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Schedule 073

 Food Service, Hospitality, Cleaning

Equipment and Supplies, Chemicals, and

Services

 Awarded by General Products Center, Fort

Worth, TX

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Schedule 078

 Sports, Promotional, Outdoor, Recreational,

Trophies and Signs (SPORTS)

 Awarded by General Products Center, Fort

Worth, TX

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Schedule 084

 Total Solutions for Law Enforcement,

Security, Facility Management Systems,

Fire, Rescue, Special Purpose Clothing,

Marine Craft and Emergency/Disaster

Response

 Awarded by General Products Center,

Fort Worth, TX

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Schedule 736

 Temporary Administrative and Professional

Staffing Services

 Awarded by General Products Center, Fort

Worth, TX

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Hardware SuperStore Schedule

 Awarded by Hardware Center in Kansas

City, MO

 Covers six commodities and includes services

Basic Solicitation

Six attachments covering commodities

Other attachments covering clauses, marketing and etc.

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Hardware SuperStore Schedule

Descriptions

 Hardware Store Department

 One Stop Paint Shop Department

 Appliance Department

 Tool Department

 Lawn & Garden Department

 Woodworking & Metalworking Machinery

& Equipment Department

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Hardware SuperStore Schedule

Descriptions (cont’d)

 Services covered include:

Grounds maintenance

Pest control

Tree trimming and removal

Snow removal

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Hardware SuperStore Schedule

Descriptions (cont’d)

 Additional covered services:

Elevator maintenance & inspection

Fire alarm inspection

Marine/aero/vehicle/industrial painting

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Consolidated Products and

Services Schedule

Umbrella schedule

Eliminates necessity to be on several schedules

Vendor permitted to place different items under a single schedule and be awarded one contract

Vendor only required to complete “one” basic solicitation

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Consolidated Products and

Services Schedule

(cont’d)

 Very complex solicitation

 Extremely large (600 + pages)

 Contains info pertaining to all schedules

 Previously referred to as the Corporate

Schedule

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Javits-Wagner-O’Day Act

(JWOD)

 Federal agencies required to purchase certain supplies and services from NIB/NISH workshops

 Applicable to schedule contract holders for certain products (office supplies, hardware items)

Must agree to become JWOD distributor

Must provide JWOD product when identical or essentially the same as commercial item ordered

May no longer be mandatory

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GSA Customer Service/Marketing

Representatives

Primary targets are potential Federal agency customers

May provide assistance in marketing your schedule award

They check existing Schedule contractors to ensure they are paying the IFF

 Not normally trained to assist firms “get on schedule”

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GSA Contracting Officer

Provides clarification and interpretation of contract terms and conditions

Final authority on all contractual issues

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GSA Advantage!™

Online Shopping and Ordering www.gsa.gov

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GSA Advantage

 On-line shopping network Federal agencies access to buy products/services from FSS Schedule Contract holders

 Access to over 1 million commercial products and services

 Vendors can browse by entering a zip code to view pricing of firms already on

Schedule

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E-Buy

What is it?

 An online Request for Quotes (RFQ) tool which allows Federal buyers to send requests and receive quotes for products and services available under the GSA Multiple Award

Schedules (MAS) program.

 Contractors receive emails about requirements and submit quotes in return

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E-Buy

www.ebuy.gsa.gov

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First Step for Potential Offerors

Check the Schedules E Library to determine if there is a schedule for the product or service you want to furnish (www.gsa.gov)

 Some buyers tell vendors to “get on the schedule” when there is no schedule

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Complete Schedule listings

Basic ordering guidelines

Search by contractor name

Search by schedule number

Search by key word(s)

 www.gsa.gov

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Downloading a Solicitation

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Locating and Downloading GSA

Schedule Solicitations

Easiest Way

 www.gsa.gov/schedule70solicitation

 www.gsa.gov/mobis

 www.gsa.gov/engineering

 www.gsa.gov/environmental

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Locating and Downloading GSA

Schedule Solicitations

 www.gsa.gov (Next easiest)

Click-”Schedules” e-library (center of page )

Click-”Schedules e-Library (next page)

Enter search word or Schedule #

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Locating and Downloading GSA

Schedule Solicitations (cont’d)

 Search Results- if schedule is found click on Schedule # on left side of page.

 Click on solicitation number

Takes you directly to solicitation

 Download or review as necessary

 This bypasses FedBizOpps entirely

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DOWNLOADING A MAS,

SOLICITATION

 FedBizOpps www.eps.gov (hard way)

 Click-Search FBO Postings

 Click-Active, Archived, Synopses or Award

Synopses is automatic if you select archived or active

 Select appropriate FSC Class

 Select agency (GSA)

 Find block and enter solicitation number

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Complete Schedule listings

Basic ordering guidelines

Search by contractor name

Search by Schedule number

Search by key word(s)

 www.gsa.gov

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GETTING A GSA NUMBER

 GSA does not “give out” numbers

It is not the number a vendor receives when they are placed on a GSA bidder’s list

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GETTING A GSA NUMBER

(Cont’d)

 A GSA number is a “contract number”

Contract numbers are obtained through:

A definite quantity contract award

(items stocked in distribution centers)

A GSA, FSS, MAS contract award

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A Federal Supply Schedule

Contract is a…...

“License to hunt” for opportunities in the federal government

Synonymous with a “GSA number” or

“getting on GSA list ”

GETTING A GSA NUMBER

(Cont’d)

Consultants routinely charge from

$4K to $25K to assist or prepare a GSA

Schedule offer

(According to GSA, offers prepared by consultants do not get special priority treatment)

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WHY FEDERAL AGENCIES USE

GSA SCHEDULES

Ease of use

Availability of commercial products/services

Orders can be placed immediately

Wide variety of product/service providers (MAS)

Agencies have a choice

Can usually get contractor of their choice

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WHY FEDERAL AGENCIES USE

GSA SCHEDULES

Prices considered fair and reasonable

Low price may not be a factor in agency award of order

Award of order made to schedule vendor offering best value

“at the lowest overall cost” (GAO Decision B-290665)

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WHY FEDERAL AGENCIES USE

GSA SCHEDULES

Saves time and effort of creating a solicitation

Solicitation process may take months of effort

Orders not required to be advertised in FedBizOpps

 Even so, some are and cause mass confusion

Agency has no contracting authority or activity

Not authorized to contract above certain dollar level

Use of schedule(s) mandated by higher authority

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Advantages of Using GSA

Schedules

 Millions of high quality, state-of-the-art commercial products and services

 Volume discount pricing

 Direct delivery

 Same services afforded to all customers

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Advantages of Using GSA

Schedules

 Convenience and pricing

 Shorter lead times

 Lower administrative costs

 Reduced inventories

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WHY SOME FEDERAL AGENCIES

DON’T USE GSA SCHEDULES

Prices not considered the lowest obtainable

Low price not essential for GSA Schedule award

Some buying activities believe non-mandatory provision mandates competition

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WHY SOME FEDERAL AGENCIES

DON’T USE GSA SCHEDULES

Use of GSA Schedules may reduce the level of a manager’s responsibility

Salary reduced as responsibilities decline

Government credit card used for many purchases less than $2,500 (micro-purchase)

 No competition required

 Purchases can be made locally

$17.4 billion in purchases during FY 2005

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AFWay

 AFWay is a web-based Air Force system for purchasing commercial off the shelf

(COTS) Information Technology (IT)

 Combines eBusiness/eCommerce processes which guide users through requirement approval, purchase, and asset tracking by combining these into one simplified process

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AFWay Major Benefits

 Minimizes required actions and reduces manpower requirements

 Reduced Total Cost of Ownership (TCO) through mandatory use policy

 Better coordination of USAF IT purchasing power, yielding greater volume discounts

 Provides MAJCOM CIOs with maximum visibility into and control over COTS IT purchases

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AFWay Major Benefits

 Meets congressional mandates (Clinger-

Cohen) for gaining insight into COTS IT purchases.

 Meets Chief of Staff Air Force requirement to drive processes to the AF Portal

 Improves tracking of COTS IT by starting tracking process at time of purchase

 Maximizes use of government credit card for

IT purchasing (other methods still possible)

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AFWay Web Site

 Need to have a GSA Schedule award to maximize participation in AFWay

https://afway.af.mil

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WHY FIRMS WANT TO BE ON A

GSA SCHEDULE

Done homework and have a general understanding of the schedules program

No idea, just heard it was a good thing

 Don’t know

 Been told by boss to “do it”

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WHY FIRMS WANT TO BE ON A

GSA SCHEDULE

Been told by a federal buyer that the only way they can do business with them is if they “get a

GSA number” (schedule award)

 Mistaken “illusion” of millions of dollars in government business

Firm wants another good marketing tool

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PROS

GSA, MAS CONTRACTS

PROS AND CONS

Schedules cover commercial products and services

No specifications-commercial off the shelf

Open to any vendor

 No “maximum order limitation”

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PROS

GSA, MAS CONTRACTS

PROS AND CONS

Solicitations open continuously

Five year contract award with 3 five year renewal options

Lowest price not factor in GSA contract award

GSA wants most favorable customer price

 Some overzealous CO’s forget basis for award

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PROS

GSA, MAS CONTRACTS

PROS AND CONS

Contracts easy for agencies to use

Orders placed directly with contractor

Payment made to contractor

Schedule usage counts toward attainment of agency preference goals

Another good marketing tool

Small businesses receive about 80% of all contract awards

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GSA, MAS CONTRACTS

PROS AND CONS

CONS

No guarantee of business

Contracts are indefinite quantity

Contracts not mandatory

Most schedules cannot be used by state/local gov’ts

Exceptions: IT schedule, schedules for firefighting/ rescue, law enforcement equipment

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GSA, MAS CONTRACTS

PROS AND CONS

CONS

Contractor responsible for all marketing

Must develop and print a FSS pricelist brochure

 Hard copy and electronic version

Must distribute to Federal agencies

 Responsible for all printing/distribution costs

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CONS

GSA, MAS CONTRACTS

PROS AND CONS

Past performance survey

Conducted by Dunn and Bradstreet

Costs offeror $125

 Mandatory for IT and other schedules

Additional information required in schedule solicitations for “services”

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GSA, MAS CONTRACTS

PROS AND CONS

CONS

Pre-established pricelist/catalog price

Used as basis for contract negotiations/award

Vendors must show current and past customers sales based on discounts from pricelist/catalog (exception for services)

Many vendors do not have established pricelists

Industrial Funding Fee

Must rebate to GSA .75% of all contract sales

Offerors must include fee in award price

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CONS

GSA, MAS CONTRACTS

PROS AND CONS

Vendors must prepare and submit a Federal

Supply Schedule Pricelist “brochure”

Normally due after notice of award received

Due with Group 70, IT offers

Time consuming

Expensive

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GSA, MAS CONTRACTS

PROS AND CONS

CONS

Period for acceptance of offers (IT)

180 calendar days from date of offer

First contact from GSA may be 150 + days

Other schedules (VA) have even longer periods

240 to 365 days

 Heavy workload

 No sense of urgency

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GSA, MAS CONTRACTS

PROS AND CONS

CONS

Contracts difficult to win

Paperwork is extensive

Process is time consuming

Cancelled with 30 day notice by either party

Large businesses receive about 70% of all orders

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GSA, MAS Solicitation Process

You can’t always believe what you are told

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ABOUT GSA, MAS,

SOLICITATIONS

Boiler plate/standard clauses – comprise 90% of solicitation

Some poorly written – jump from one point to something entirely different

Confusing terms

Federal Supply Schedule Pricelist (brochure)

Commercial catalog/price list

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ABOUT GSA, MAS

SOLICITATIONS

All schedule solicitations require:

Submission of a discounted catalog, price list or other information to verify pricing

Submission of a completed Commercial

Sales Practice Format identifying offeror’s best customers and prices

Preparation & distribution of a Federal

Supply Schedule Pricelist brochure

Past performance information

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ABOUT GSA, MAS,

SOLICITATIONS

Special Item Numbers (SINs) differentiate products or services covered

Vendors can offer products/services that fall under the special item number(s) they choose

Some schedule solicitations have a special item number for “new items”

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ABOUT GSA, MAS

SOLICITATIONS

 No preference for small business in most instances

Exceptions are the temporary help schedule and a few SINs in other solicitations

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ABOUT GSA, MAS

SOLICITATIONS

Guaranteed Minimum, $2,500

 Applies to contractors that receive orders less than $2,500 during term of contract

 Government will pay difference between dollar value of orders received and $2,500

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ABOUT GSA, MAS

SOLICITATIONS

Guaranteed Minimum, $2,500

 Contingent upon timely submission of

Contractor’s Report of Sales (GSA Form

72A)

 Only applies if contract expires or cancellation initiated by the Government

 Not applicable if contract terminated for cause by the Government

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ABOUT GSA, MAS

SOLICITATIONS

Solicitations are open continuously and have no closing date

Offers can be made at anytime

Solicitations are “refreshed” when changes are necessary

It is extremely important to submit your offer on the most recently refreshed solicitation

Use the solicitation number to check FedBizOpps to ensure you are submitting the most current solicitation

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SPECIAL CLAUSES AND

REQUIREMENTS

Vets Employment Reporting Program (PL 105-339)

 Applicable to most procurement actions exceeding

$25,000 including “schedules”

 Must obtain company number from Vets-100 staff

(703-461-2460)

 Report covers preceding fiscal year-due 9/30

 Detailed instructions at http://nvti.cudenver.edu/vets/instructions.htm

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SPECIAL CLAUSES AND

REQUIREMENTS

Maximum Order Limitation

 Specified amount for “price reduction" purposes only

No specific limit

Extremely important

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No Maximum Order Limitation

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SPECIAL CLAUSES AND

REQUIREMENTS

Price Reduction Clause

May lower price to any authorized GSA schedule user at any time

No penalty

Agencies encouraged to seek deeper discounts/lower labor rates

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SPECIAL CLAUSES AND

REQUIREMENTS

Price Reduction Clause

May not lower price to commercial customers after GSA and contractor agree on discount/ price relationship (contract award i.e. 10%)

Penalty if contractor offers lower price and fails to offer GSA same pricing

 Exception is firm fixed price order with definite delivery exceeding MOL

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SPECIAL CLAUSES AND

REQUIREMENTS

Discount/price relationship must be maintained throughout term of contract

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SPECIAL CLAUSES AND

REQUIREMENTS

Price Reduction Clause

Locks in prices for term of contract

Contractors penalized monetarily for violation(s)

Many small businesses hurt in past

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Price Reduction Penalty

 Federal Acquisition Report, January 2002

“Gateway Computer: Paid back $9 million for failing to adhere to the government price reductions under a multiple award schedule contract for computers and components.”

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SPECIAL CLAUSES AND

REQUIREMENTS

Industrial Funding Fee (IFF)

Contractors rebate to GSA .75% of all contract orders (quarterly)

Funds used to compensate GSA contracting officials

Offerors must include IFF in their prices

 http://72a.gsa.gov for current IFF

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Report of Sales

Form 72-A

Submitted quarterly

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SPECIAL CLAUSES AND

REQUIREMENTS

Contractor’s Report of Sales (GSA Form 72A)

 Covers dollar value of contract sales including

IFF

 Due quarterly, 30 days following completion of reporting period

Reported to the Vendor Reports Center (VSC)

Must register with VSC at (703) 305-6235

 Zero reports required

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SPECIAL CLAUSES AND

REQUIREMENTS

Economic Price Adjustment (differing versions)

 Contractors may submit price decreases at any time

 Contractors may request price increases usually on or after first 12 months of contract period

May be result of price list modification

No more than 3 increases each 12 months

Must follow instructions in contract

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SPECIAL CLAUSES AND

REQUIREMENTS

Preparation of FSS Pricelist (brochure)

Paper and electronic versions required

Not normally due until after notice of award received

Due with offer for IT solicitations

Contractor responsible for all printing and distribution costs!!!

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SPECIAL CLAUSES AND

REQUIREMENTS

FSS Pricelist (brochure) must be approved by contracting officer

May be lengthy-30 pages or more

Incorrect information may require reprint and redistribution

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SPECIAL CLAUSES AND

REQUIREMENTS

FSS Pricelist

Electronic version for GSA Advantage due after instructions from contracting officer received

Ensure this is accomplished as soon as possible for maximum exposure

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SPECIAL CLAUSES AND

REQUIREMENTS

Format for FSS Pricelist Brochure

 Cover page

 FSC group

FSC class(s)

Special Item Numbers (SIN’s) awarded

 Contract number

Contract period

Contractor’s contact information

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SPECIAL CLAUSES AND

REQUIREMENTS

Format for FSS Pricelist Brochure

 Contract price or discount(s)

 Maximum order

 Geographic coverage

 Commercial delivery terms

 Expedited delivery

 Point(s) of production

 Prompt payment terms

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SPECIAL CLAUSES AND

REQUIREMENTS

Format for FSS Pricelist Brochure

 Foreign items

 F.O.B. points

 Ordering and payment addresses

 Warranty provisions

 Export packing charges

 Terms and conditions applicable to certain SIN’s

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SPECIAL CLAUSES AND

REQUIREMENTS

Format for FSS Pricelist Brochure

 List of service and distribution points

 List of participating dealers (if applicable)

 Applicable terms of rental, training, PM, etc.

 Identification of environmentally preferred, energy efficient products and etc.

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SPECIAL CLAUSES AND

REQUIREMENTS

Format for FSS Pricelist Brochure

Sample FSS Price List Brochures available on internet by using web browser and searching

“GSA Schedules”

Due after notification of award except for IT

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SPECIAL CLAUSES AND

REQUIREMENTS

Address list for distribution of FSS Pricelist brochure

May use your own list of customers (IT)

May request list from GSA-labels, diskette, email addresses (if authorized)

List may automatically be provided by GSA

 May contain 3000 or more addressees

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SPECIAL CLAUSES AND

REQUIREMENTS

May substitute returnable, self-addressed postage paid envelope or post card indicating availability of brochure

Electronic (email) distribution may be authorized in some schedules

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THINGS TO DO BEFORE TAKING THE

“SCHEDULES” PLUNGE

Check schedules library to ensure there is a schedule for the product or service you want to furnish (www.gsa.gov)

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THINGS TO DO BEFORE TAKING THE

“SCHEDULES” PLUNGE

Explore the possibility of marketing in your area for an existing schedule contractor

If a dealer/distributor, contact manufacturer to determine if they will allow you to sell using their GSA Schedule contract

Much easier than obtaining a GSA contract

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THINGS TO DO BEFORE TAKING

THE “SCHEDULES” PLUNGE

Consider the pros and cons of GSA schedule contracts

Be aware that some agencies choose not to use GSA

Schedules

Understand that most schedule solicitations are unrestricted

Only one schedule is totally set aside for small business

Several have special items numbers set-aside for small business

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THINGS TO DO BEFORE TAKING

THE “SCHEDULES” PLUNGE

 Determine the most effective means for selling items costing $150 or less

 Choices

GSA Schedule contract award

Use of Micro-Purchase procedures

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THINGS TO DO BEFORE TAKING

THE “SCHEDULES” PLUNGE

 Micro-Purchase procedure advantages

No competition required

Purchases normally made with a credit card

Easiest way to do business with government

Micro-Purchase procedure disadvantages

$2,500 maximum per order

Must accept credit card

No guarantee of any business

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THINGS TO DO BEFORE TAKING

THE “SCHEDULES” PLUNGE

 GSA Federal Supply Schedule advantages

Some agencies will only do business with firms having GSA Schedule contracts

No maximum order limitation

A good marketing tool

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THINGS TO DO BEFORE TAKING

THE “SCHEDULES” PLUNGE

 GSA Federal Supply Schedule disadvantages

 Process for obtaining a contract time consuming, expensive and lengthy

 False expectation that schedule award will lead to unlimited government business

No guarantee of any business

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THINGS TO DO BEFORE TAKING

THE “SCHEDULES” PLUNGE

 Success/Failure

GSA Schedule contract – Marketing effort

Micro-Purchase procedure – Marketing effort

 Conclusion

Government buyers normally take the easiest method

Micro-Purchase procedures probably best choice

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What GSA Expects

 Offeror’s most favorable customer price

Offerors must provide proof

 Completed Commercial Sales Practices

Format

 Other information to verify pricing

If not most favorable customer price

Offerors must explain

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GSA, MAS Proposal Methods

Taking the “plunge”

 Submitting your offer

 Offers for services normally require technical and price proposals

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GSA, MAS Proposal

 Administrative Proposal (entire solicitation completed)

 Technical Proposal

 Price Proposal

Original and one copy required of each

 May be submitted electronically for some solicitations

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Executive Summary

(MOBIS and other services)

 Narrative description of experience

 Explain how you intend to accomplish tasks

 Include plan to demonstrate accounting controls, quality measures and ability to acquire personnel proposed for contract and individual task orders

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Technical Proposal

Information required

Understanding of requirements

Professional staff

Corporate experience

Past performance

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al Proposal Technic

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Evaluation Criteria

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Evaluation Criteria (cont’d)

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Dun & Bradstreet Past

Performance Evaluation Report

List 20 past or present customers

Check with the acquisition center if limited corporate experience

BEFORE submitting offer

$125 fee payable to D & B

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Technical Evaluation

Past Performance

Dunn and Bradstreet (D&B) past performance evaluation

List your best customers in order and call them

 Score less than 90 may be detrimental for IT

Include a copy of evaluation forms sent to D&B with offer

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Technical Evaluation (cont’d)

Past Performance – D&B

Form requests 20 customers for evaluation

 GSA will accept less, (prefer at least 6)

D&B must have responses from at least 3 for evaluation

Call them all

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Technical Evaluation (cont’d)

Past Performance

D&B for IT, AIMS, MOBIS & Environmental

Must be corporate customers

Past performance must have been under name on offer

Offerors with no corporate experience will not be able to comply

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Technical Evaluation (cont’d)

If no relevant corporate experience

Dun and Bradstreet (D&B) may not be required for some service schedules

Mandatory for IT, AIMS, Environmental and MOBIS

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Technical Evaluation (cont’d)

Offeror may provide at least 10 work related references for current or proposed staff

References must demonstrate past experience in similar types of work to that being offered

Must be sufficient to allow GSA to conduct a

Past Performance Evaluation

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Technical Proposal (cont’d)

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Technical Evaluation (cont’d)

Document performance over past 3 years

Describe 3 projects similar to effort being offered

Project/contract name/description, dollar amount, contract duration

Point(s) of contact and telephone number(s)

Two must have been completed within past 2 years

All 3 must have been completed within past 3 years

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Price Proposal

 Separate from Tech. & Admin. Proposals

 Contains all info relative to pricing

 Pricing to be provided using format in

“Schedule of Items” in solicitation

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Price Proposal

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Price Proposal (cont’d)

 Contains sufficient info for CO to determine items are fair & reasonable

 Pricing furnished in sufficient detail to enable CO to perform price analysis

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Price Proposal (cont’d)

Pricing data to include

Commercial Sales Practices Format

Indicate if prices offered GSA are as good or better as those offered to any customer

Show discount from catalog/list price or hourly labor rate(s) offered best customers

 Commercial Catalog/Price List or other supporting data required

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Professional Compensation Plan

(Services)

 Offerors must submit total compensation plan for professional employees who will work under the contract

Propose salaries

Proposed fringe benfits

Offer’s ability to provide uninterrupted high-quality work

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Uncompensated Overtime for

Professional Employees (Services)

 All hours including those in excess of 40 hours worked by professionals must be accounted for

Offeror’s must identify these hours in their proposals by labor category and include a a copy of its policy addressing uncompensated OT with their proposal

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Commercial Catalog/Price List

Must provide two copies with offer (if applicable)

Must be current

Specially prepared catalog/price list acceptable if verbatim extract (verification required)

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Commercial Catalog/Price List

(cont’d)

Price lists created at time of submission of offer not likely to work

Not pre-established

Probably impossible to demonstrate that past sales were based on discount from catalog/price list

Exceptions!!!

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Commercial Catalog/Price List

(cont’d)

Offeror may be required to submit invoices to substantiate that catalog/price list was used as basis for sales

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Commercial catalog/price list

(cont’d)

Indicate “Special Item Number” (SIN) next to each item in price list

Must “line out or initial” items not offered

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Commercial catalog/price list

(cont’d)

Clauses used in solicitations for “Supplies” are also used in solicitations for “Services”

 The previous clause is in all GSA Schedule solicitations even though it may have no bearing on offers for services

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Commercial catalog/price list

(cont’d)

 For schedules for services where catalog prices are not present, offerors may provide documentation other than a catalog price to support prices offered to GSA

Quote sheets, market prices, business memos

Cost information to show how offeror arrived at proposed price, e.g. hourly rate + overhead +

G&A + fee

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Price Lists

Acceptable forms of price lists

Published

Printed

Computer generated

Internal

Dealers may be required to submit a copy of their manufacturer’s pricelist(s)

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Commercial Sales Practices

Format

One of the most important parts of the solicitation

Used by Contracting Officer (CO) to verify pricing and demonstrate commerciality

Versions differ

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Commercial Sales Practices

Format (cont’d)

Show dollar value of sales to general public during past 12 months

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Commercial Sales Practices

Format (cont’d)

Show projected sales for contract term ???

Projected annual sales X-20 used as estimate for contract value

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Commercial Sales Practices

Format (cont’d)

Projected annual sales

 Must be at least $25,000 annually

 Be conservative

Offeror may be deemed non-responsible if firm does not have financial capacity to handle contract

 Referred to SBA for a Contracting Officer

Certificate (COC)

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Commercial Sales Practices

Format (cont’d)

Offeror must state whether discounts/ concessions are equal to or better than best price to any customer acquiring same items regardless of quantity (Yes__No__)

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Commercial Sales Practices

Format (cont’d)

 If YES , offeror must complete chart showing customer(s) receiving offeror’s best price

(discount or hourly rate), quantity volume discount, FOB terms and concessions provided to your best customers

 Demonstrates commerciality

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Commercial Sales Practices

Format (cont’d)

 If NO , offeror completes chart for all customers receiving a price (discount and concessions) equal to or better than price offered to government.

Offeror required to submit supporting documentation

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Commercial Sales Practices

Format (cont’d)

 Offerors submitting more than one price list for same SIN when discounts will be different

 Recommend a separate CSPF for each price list

To show different discounts

 To identify “Best Customers” if different

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Commercial Sales Practices

Format (cont’d)

 CSPF verifies that

Product/service has been sold to general public/government

Has an established catalog/list price or hourly rate

If offeror cannot prove significant sales

“HUGE PROBLEM”

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Commercial Sales Practices

Format (cont’d)

 Dealers/resellers for products w/out significant sales when contract sales are expected to exceed $500K

 Or when CSPF data does not satisfy CO

Requires submission of manufacturer’s information for items 1-4 on CSPF

PLUS

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Commercial Sales Practices

Format (cont’d)

Manufacturer’s Name (each)

Manufacturer’s Part Numbers

Dealer’s/Reseller’s Part Numbers

 Product Descriptions

Manufacturer’s Price List(s)

Dealer’s/Reseller’s percentage discount from Manufacturers list or net prices

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Commercial Sales Practices

Format (cont’d)

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Commercial Sales Practices

Format (cont’d)

 Offeror must obtain written authorization from EACH manufacturer for GSA to look at sales records

Must advise manufacturer of this requirement

Manufacturer information may be provided directly to the government .

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Commercial Sales Practices

Format (cont’d)

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Price Proposal (cont’d)

OR

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Price Proposal (cont’d)

For pricing for services based on market prices where catalog prices are not available, offeror must provide either:

Information related to prices:

Market prices

Internal business memos

Quote sheets, etc., documenting sales of similar items (commercial or government)

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Price Proposal (cont’d)

OR

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Price Proposal (cont’d)

Information to show how offeror arrived at proposed price(s)

Hourly rate + Overhead + G&A +Fee for each labor category

Loaded rates

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Price Proposal (cont’d)

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SPECIAL REQUIREMENTS FOR

IT PROFESSIONAL SERVICES

Schedule 70

Information Technology Professional Services

Most sought after (SIN 132-51)

Most difficult schedule SIN to obtain

Requirements more stringent than other SINs

Offerors must provide pricing information not found in basic solicitation

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SPECIAL REQUIREMENTS FOR

IT PROFESSIONAL SERVICES

Document IT performance over past 3 years

Describe 3 projects similar to effort being offered

Project/contract name/description, dollar amount, contract duration

Point(s) of contact and telephone number(s)

Two must have been completed within past 2 years

All 3 must have been completed within past 3 years

Required by Clause F-5

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SPECIAL REQUIREMENTS FOR

IT PROFESSIONAL SERVICES

(cont’d)

Complete an IT Services Best Rates, Price and

Skill/Experience Matrix

Not part of the original solicitation

Applicable to IT Services only

Show labor categories and lowest rates charged under 3 “identified” IT service contracts performed during past 3 years

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SPECIAL REQUIREMENTS FOR

IT PROFESSIONAL SERVICES

(cont’d)

Matrix (cont’d)

Differing versions of matrices

Selected version appears to be matter of

CO’s individual preference

Both disallow unsupported labor categories

One very specifically

Another version requires more information

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SPECIAL REQUIREMENTS FOR

IT PROFESSIONAL ERVICES

(cont’d)

Matrix (cont’d)

Offeror’s matrix must support each labor category proposed in GSA offer

Unsupported proposed labor categories will not be considered for award

GSA may require copies of invoices

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SPECIAL REQUIREMENTS FOR IT

PROFESSIONAL SERVICES

(cont’d)

Matrix (cont’d)

Show commercial rates

Show proposed GSA Schedule rates

With and without Industrial Funding Fee

Required by Clause F.5 in IT solicitation

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SPECIAL REQUIREMENTS FOR IT

PROFESSIONAL SERVICES

(cont’d)

Organizational structure (management)

History and overview of the organization

Organizational elements within the company participating in providing IT services

Include a chart

Financial statement

How elaborate???

Annual report

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Proposal Submission and Pricing

Questions

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AT A MINIMUM, A VENDOR

MUST PROVIDE

 Cover letter

 A completed copy of the entire solicitation package including SF 1449

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AT A MINIMUM, A VENDOR

MUST PROVIDE (cont’d)

 The catalog or pre-established price list from which discounts are to be offered or

 Verification of proposed hourly/daily labor rates

The “Federal Supply Schedule Pricelist” brochure

Due after award notification except IT

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AT A MINIMUM, A VENDOR MUST

PROVIDE (cont’d)

A completed Commercial Sales Practices Format to demonstrate “commerciality”

Documents that previous sales were based on discounts from a pre-established price list or catalog or hourly/daily labor rates

Verifies concessions, quantity discounts and delivery terms

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IF REQUIRED,

A VENDOR MUST PROVIDE

 Technical and Price Proposals

For solicitations covering services

 Letter(s) of supply support from manufacturer(s) or

 Evidence that offeror will have an uninterrupted source of supply (mandatory in some schedules)

 Documentation supporting difference between discount/price offered to Government and the best discount/price available if not offering best price

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IF REQUIRED,

A VENDOR MUST PROVIDE

(cont’d)

 Copy of past performance survey submitted to

Dunn and Bradstreet

 A completed solicitation checklist (IT, MOBIS and others)

 Subcontracting plan if large business

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GSA Objective in Awarding

MAS Contracts

Obtain offeror’s best price by:

Determining price reasonableness

Performing a price analysis

Comparing terms and condition of MAS solicitation with terms and conditions of customer agreements

 Determining if offeror’s documentation justifies smaller discount offered to government than to contractor’s best customer

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What to Do Now

 Be patient

You may be in a hurry but GSA is not

GSA has numerous offers from all over the country to evaluate

 GSA normally has 180 days to consider making an award

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What to Do Now

 Check status of offer

Wait about 60 days if nothing from GSA

 Don’t be a pain in GSA’s neck

Timing is your decision

 Solicitation lost recently after repeated calls for status?????

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What Do I Do Now

 Political influence

 If you’ve got it, use it ……wisely

Could backfire

 When to use it

Long delay in solicitation evaluation process

Lost solicitation

Feel you are being treated unfairly

 May not make a difference

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Contract Award

Contracting officer will provide:

A copy of the contract

Copy of FSS Pricelist brochure accepted by government

List of addresses to send price list brochure

(may be optional)

Instructions for submitting electronic FSS

Pricelist brochure for GSA Advantage

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Contract Modification

(if awarded a contract)

Types of modifications

 Additional items/additional SIN’s

Quick Mod coming to expedite process

Deletions-contractor must explain

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Economic Price Adjustment

 Contractors may submit price decreases any time

 Contractors may request price increases

Anytime for some solicitations or

On or after first 12 months of contract period

May be result of price list modification

No more than 3 increases each 12 months

Must follow instructions in contract

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Contract Renewal Option

 Required to certify size status at each renewal option

 If now large, must develop and submit subcontracting plan if dollar threshold met

 If offeror now large and solicitation/SIN was a SBSA, no renewal

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Central Contractor Registration

(CCR)

 Cannot receive orders over $2,500 from

DoD and other agencies unless registered

 Register at www.ccr.gov

 Receive Trading Partner Identification

Number (TPIN)

 Now applicable to most Federal agencies

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Ordering Procedures for

Federal Agencies

Under $2,500

Order from any Schedule contractor

Over $2,500

Obligated to review

GSA Advantage!™ or three Schedule contractors’ pricelists

Prepare and transmit a Request for

Quote (RFQ) and Statement of Work

(SOW) for services

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Ordering Procedures for

Federal Agencies

Over $2,500 (cont’d)

 Select the “Best Value” at the lowest overall cost

Orders over the maximum order threshold

Agencies review additional price lists

Seek price reductions from contractors

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Blanket Purchase Agreement

(BPA)

 Establishes procedures for placing orders between ordering agency and contractor for repetitive needs

Issued by ordering activity

Commonly used in GSA Schedules

 Eliminates need to secure three quotes for individual orders expected to be issued during time period designated in BPA

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Contractor Team Arrangements

 Help in responding to a requirement

 Each team member must have own

Schedule contract

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Next Steps

Where do I go from here?

How do I get business?

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Market Your Firm

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Your Next Challenge

 Contact potential authorized users you know personally and advise them of your schedule award

 Contact the GSA, Federal Supply Service

Marketing group at (404) 331-3026 and request their assistance in advising agencies about your award

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GSA Vendor Support Center

 WWW.GSA.GOV

 C-Vendor Support Center in text

 C-”The Steps to Success, How to be a

Successful Contractor”

Provides excellent marketing advice

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Use E-Buy as a Marketing Tool www.ebuy.gsa.gov

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E-Buy

Permits ordering activities to compete orders electronically by SIN

Ordering activities can designate which contractors are to be solicited

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E-Buy

All other contractors with awards under the same SIN who have submitted their

FSS electronic price lists to GSA

Advantage may view agency notices, make offers and be considered for award

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E-Buy Advantages

Schedule contractors can:

Review EBuy on a daily basis for contracting opportunities

Build a data base of ordering activities who need this type service

Must be on GSA Advantage in order to participate

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Georgia Tech Procurement

Assistance Center

www.gtpac.org

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Before You Leave

Please

 Indicate your presence with a check mark on the sign in sheet

 Complete the seminar evaluation form

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QUESTIONS

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THE END

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