Ethics &
Responsibility
Unit 2
Lesson 2.01 Netiquette Rules of the Road
Introduction
• A system, or set of rules, is vital for anything in which human
beings are involved.
• When driving a car,
– you have “rules of the road”
• When playing a sport,
– there are “rules of the game”
• Rules make life simpler and more pleasant
• Rules remove many chances for misunderstanding
• Rules create order and mutual respect.
• There are rules when using computer networks.
• According to Wikipedia.org,
– Netiquette (NETwork etIQUETTE) is a set of social
conventions that facilitate interaction over networks,
ranging from email and instant messaging to blogs and
forums.
Lesson: General Netiquette Guidelines
Basic Email Etiquette
• Basic Email Etiquette
– Begin each e-mail with a greeting
– Identify yourself
– Include subject line which reflects the content
– Be clear and concise
– Choose words and typestyles thoughtfully
• Bold or ALL CAPS looks like shouting (called
flames)
• Large font and font colors are difficult to read
• Be careful with words that can stereotype
Lesson: General Netiquette Guidelines
• Be Professional
– Be professional when writing e-mail
• No abbreviations
• Use emoticons sparingly
– They are often misunderstood and relay
vague ideas
– It’s better to find clear words for your
thoughts
• Address people you don't know as Mr., Mrs.,
or Ms.
– Use proper business English, especially if you are
writing to a businessperson
– Remain polite
– Use please and thank you
– Never use offensive language
Lesson: General Netiquette Guidelines
• Spelling and Grammar
– Use Correct Spelling
• Use a dictionary or a spell checker
• When in doubt, spell it out!
– Use Proper Grammar
• You can write in a conversational tone
• Pay attention to basic rules of grammar
Lesson: General Netiquette Guidelines
• Watch Your Tone
– If your message is designed to vent strong
feelings
• write it, but do not send it until you have slept
on it overnight.
• It is interesting how different your words look
in the light of day!
– If your words appear to be rude, you could start a
“flame war”
Lesson: General Netiquette Guidelines
• Forwarding Email
– Do not forward bogus information
• Search the topic in these to make sure it’s not
a hoax
– Snopes.com
– TruthOrFiction.com
– Without thinking you can expose your friends’
email address to total strangers
• Remove email addresses at top before
forwarding
Lesson: General Netiquette Guidelines
• Attachments
– Ask before you send an attachment to someone
– Many people won’t open attachments
• Because of computer viruses
• Viruses can even come disguised in email
messages from someone you know
Lesson: General Netiquette Guidelines
• Minimize Photos
– Picture Pixel Size
• Right off camera photos are 1,000 pixels or
greater
• Minimize them to no larger than 600 pixels to
make them emailable
– Reasons why you should not send large files
• Takes a long time to download
• Not respecting recipient’s time
• May even max out their email box
Lesson: General Netiquette Guidelines
• Is Electronic Mail Private?
– Anything you write online can be (and may be)
forwarded to others
– Do not disclose trade secrets or companyconfidential information
– Never send the following over email:
• Usernames and passwords
• Credit card or other account information
• Sensitive information
Lesson: General Netiquette Guidelines
• Misc.
– Delete old e-mail messages; they take up valuable
storage space
– Don’t contribute to litter on the Information
Superhighway
– Do not forward chain e-mails to others
Side Trip
• Pause right now
•
Go to the How Fast Can You Read? link below the
2.01 PowerPoint on the BTA PowerPoint page.
– Take a short speed reading test.
– Use the "faster" or "slower" buttons to find the
rate at which you can just read the complete
sentence.
– Be sure to press “Start” each time.
– Test yourself several times to see if you can
improve your reading speed.
– Take a screenshot of your final speed.
• Save this in your Unit 2 Folder on your F Drive
as 2.01 How Fast Can You Read
Practice
• Take the Famous Netiquette Quiz
(It is located below the 2.01 PowerPoint on the
BTA PowerPoint page)
– Practice what you’ve learned
– Be brave
– Choose the Very Hard difficulty level
– After you finish the test take a screenshot after
you have reviewed all the questions. After the
last question you will see:
• You got ___ out of _____ questions for a
score of _____%
– Save this in your Unit 2 Folder on your F
Drive as 2.01 Practice
Task 1
• Do you think you can recognize violations of Netiquette rules?
• Use the Ten Rules of Netiquette to help you with this
assignment.
• Apply what you’ve learned to the situations listed in the
Netiquette Scenarios Worksheet.
• Read each scenario carefully then list the Netiquette rule(s) that
were most accurately violated for each scenario.
– (Just list the number or numbers of the rules (i.e. 3, 5, 7,
etc.)
• Save this in your Unit 2 Folder on your F Drive as 2.01
Netiquette Scenarios Worksheet
Task 2
•
Send an email to me inquiring about your grade.
– Open Word and click on the Microsoft Office Button (Top Left).
– Then Click on Send.
– Then Click on E-mail.
– Click on From
– Click on Show From
• Here are the rules you must follow:
– Include a Subject Line which reflects the content (2.01 E-mail)
– Include a greeting such as “Mrs. Doe” (Mr. Mickens)
– Be clear and concise (not too wordy) (What is my grade?)
– Use a standard font such as Times New Roman 11 (no fancy or large fonts)
– Use proper business English — no abbreviations or emoticons
– Spellcheck and proofread
– Take a screenshot of this and paste it into a Word document.
Save it as 2.01 E-mail in your Unit 2 Folder on your F Drive.
– You should now have 4 things saved on your F Drive in your Unit
2 Folder
» 2.01 How Fast Can You Read
» 2.01 Practice
» 2.01 Netiquette Scenarios Worksheet
» 2.01 E-mail