Café Middle East
Jerry Nine, Chief Operating Officer
November,10, 2015
© 2015 Skillsoft Ireland Limited
© 2015 Skillsoft Ireland Limited
Skillsoft Strategy: Unparalleled Performance
Development Solutions
Improve the performance of
organizations by improving
the performance of their
people
© 2015 Skillsoft Ireland Limited
2
Trends Driving our Strategy
1
The Millennial Stampede is Changing the Workforce
• Since 2011, approximately 10,000 Baby Boomers have turned 65 every day.
• Millennials will make up nearly half of the working population by 2020.
• They have an appetite for continual development; No tolerance for poor UX.
© 2015 Skillsoft Ireland Limited
4
The Global Economy Is Still Challenging
By the year
2020, there will
be 85 million
fewer skilled
workers than
businesses
need to
succeed.
© 2015 Skillsoft Ireland Limited
5
Huge gaps in leadership programs at all levels
48%
Only
of CXOs say
their direct reports have
the skills to become part
of the C-Suite in their
organization
10%
Fewer than
of
the organizations have
programs focused on
developing Millenials
to lead.
Across all levels, 75% state that their programs are not very effective.
1. Source: Deloitte Confidence Report 2014
2. Source: Delotte Global Human Capital Trends 2014
© 2015 Skillsoft Ireland Limited
6
The biggest challenge is yet to come
It will become
impossible to hire
yourself out of a
skills gap.
For some industries,
that time has already
arrived.
© 2015 Skillsoft Ireland Limited
7
How the Self-Developing Organization Came Together
Learning
Talent
Management
elixHR®
Fully
integrated
HCM
Cloud
accelerates
opportunity
NOW
Convergence of
HCM and
elearning
2015
Unified Next
Generation Platform
Learning-centric
Talent Expansion
2016: SelfDeveloping
Organization
Business
performance
Informal
Collaborative
Learning
Corporate
training
© 2015 Skillsoft Ireland Limited
Talent acceleration
True integration with human
capital management
processes
Continuous
Learning and Talent
Ecosystem
Skillsoft + SumTotal + Vodeclic
A pioneer in the field of
learning and talent
management
with a long history
of innovation.
•
Depth & Breadth: comprehensive HCM, Talent and Elearning
portfolio
•
Expertise: 1,100 tenured client facing experts
•
Market Leadership:
•
•
Innovation:
•
We provide cloudbased learning
solutions for our
customers worldwide,
who range from global
enterprises,
government, education
to mid-sized and small
businesses.
7,000 Customers
$75m R&D invested annually
•
Flexibility: adaptable offerings and business terms
•
Thought Leadership: best of breed without aggregation
•
Quality: repeatedly recognized and awarded
•
Global Reach: present in 83 countries, support for 20+ languages
•
Customer Service: extremely high loyalty, year after year
•
Results: proven track record for business impact and ROI
• In April 2014, Skillsoft was acquired by Charterhouse Capital
Partners LLP
• In October 2014, Skillsoft acquired SumTotal Systems
• In May 2015, Skillsoft acquired Vodeclic
© 2015 Skillsoft Ireland Limited
9
Commitment to R&D and Innovation
Award Winning
Recognized Industry
Innovator
Most Significant CloudBased Learning Investment
in R&D
Committed to Listening
to Customers
$75M/year
650 global staff
© 2015 Skillsoft Ireland Limited
10
Skillsoft Investments Over Last 4 Years Enables Company to
Deliver Ongoing Value to its Customers
Subject Matter and Language Coverage Expansion
Updating and Adding New
Topics
Continued Growth of Books
24x7 ® Library
Leadership Videos & Live
Events
IT, Technology, & Desktop
Applications
2011: 565 new Courses
2011: 3,694 new Books
2011: 442 new Videos
2013: 4,000 new Videos
2012: 765 new Courses
2012: 3,694 new Books
2012: 446 new Videos
2014: 9,500 new Videos
2013: 507 new Courses
2013: 3,800 new Books
2013: 445 new Videos
2014: 383 new Courses
2014: 3,668 new Books
2014: 459 new Videos
Localization of 450+ courses
in German, Spanish, and
French
Collections in German,
Spanish, and French
> 100 key videos available in
• Alignment with key industry certifications
•
and professional accreditations
Broad support for 508 Compliance and
other industry requirements
© 2015 Skillsoft Ireland Limited
• Broad and deep coverage of both
foundational and emerging business and
technology topics
3-5 minute performance
support videos covering
many IT Professional and
End-User subjects
9 languages
• Engaging and easy-to-use content from
prominent gurus and practitioners and
business school faculty
• Practical knowledge from highlycredentialed subject matter experts and
instructors
11
Skillsoft Investments Over Last 4 Years (Con’t…)
Ongoing Evolution of Content Models
Targeted blended learning
environments for easy content
deployment
• Content from recognized experts
• Curated presentation of short, richmedia content focused on critical
workplace competencies
• Focus on Leadership, Sales, and
Professional Skills
New delivery formats and asset
categories
• 13,500+ Performance Support
Videos (16,000+ more scheduled for
2015)
• Audio Books
• Expert IT courses
• Virtual Practice IT Labs
Mobile
• 95% of content assets are tablet
enabled
• 60,000+ Books & videos available on
smartphones
• Output of Skillstudio and Dialog
Design is tablet enabled
12
© 2015 Skillsoft Ireland Limited
Skillsoft Investments Over Last 4 Years (Con’t…)
Industry-Leading Core and For-Fee Services Organization
Core Services
Solution Services
• Customer Success Consultants &
Learning Program Architects
• Expert advisors before, during
and after implementation
• Certified, experienced
professionals
• Comprehensive best practices,
tools and methodologies
• Application Engineers
• Technical/deployment planning
• Integration advisor
• Customer Support Desk
• Global 24/7 learner and
administrator product assistance
• Email, phone, chat access
options
• Core services included free of
charge
• Functions as an extension of
customer team, virtual or on-site
• Solutions customized to meet exact
needs
• Learning Strategy and
Transformation
• Blended Learning Program
Design
• LMS Site Administration
• Product Support Services
Custom and Integration
Services
• Custom
• Consultative Services for
curriculum design, content
design, and content
development best practices
• Service industry solutions
• A variety of delivery, authoring,
and technology options:
• Full course development or
customization of existing
courses
• Integration
• Integration with third party
HCM, Core HR and other
enterprise platforms
• Scoping design, project
management
On-going Investments in People, Tools, & Methodologies
© 2015 Skillsoft Ireland Limited
13
New Courseware Experience
2
Today’s Generation of Users
Should be as easy
as playing video on
YouTube.
…entice me, challenge
me, inspire me, entertain
me, make it fun.
My needs might vary at any
moment, I might want to
dig deeper, or see additional
related resources.
Don’t waste my time,
get me right to the bit
of content that I need.
© 2015 Skillsoft Ireland Limited
Help me to apply learnings
in my job and show me how
others have applied it.
I want to get in and out
And go back later and resume
my training process.
Show me how I am doing,
especially in certain areas such
my compliance courses.
Help me to learn from others
and inspire others with what
I have learned.
New Course Experience
Interface: modern and redesigned
 Simpler interface puts content above
all other elements
 Tab navigation has been replaced by
a slide-out side menu
 Clearer course completion workflow
 Easier to access key resources like
Job Aids and Mentoring
© 2015 Skillsoft Ireland Limited
2016 Plans
• Complete redesign of course experience
• Planned release for Dec 15 / Jan 16
16
New Course Experience
Course navigation more
efficient
 Place in course
indicator
 Tests appear inline in
the Table of Content
 Lesson and topic
durations are clearly
displayed
Assessments enhanced to support remediation
 Failed topics
 Retake entire test or only the questions failed
© 2015 Skillsoft Ireland Limited
17
Technology Skills
3
Software Developer
• Apple Swift, Cocoa, Objective-C
• Javascript Libraries (Node,
Underscore, Grunt, Angular)
• VisualForce/Force
• Java SE8
• Visual Studio 2015
• MVC5 & 6
• Git, Xamarin, F#
• Scala & Scalding
• Scrum, Waterfall
• Software Testing
Big Data & Database
•
•
•
•
•
•
•
•
•
Data Science
R Programming
Data Visualization, Tableau
Hadoop Development,
Ecosystem and Operations
Apache Spark, Kafka, Maven
MySQL
Microsoft SQL Server 2014
Business Intelligence (BI)
Oracle Database 12c
Networking
• Windows Server vNext (new
features)
• Powershell
• Cisco (Data Center, Security,
Collaboration)
• Juniper Networks
• Software Defined Networking
(SDN) Fundamentals
Cyber Security
• Cloud and Networking Security
• Defensive Programming
(Javascript, Java, C#, C#, IOS,
Android…)
• Mobile Security
• Secure Account Management
• OWASP Top 10
• CISSP, SSCP, CSSLP
Over 16,000 videos and 850 courses
Cloud & Virtualization
• Microsoft Azure
• Citrix (XenDesktop/XenApp)
• VMWare NSX Network
virtualization, Workstation,
Vsphere 6.0
• Microsoft Hyper-V
• Virtualizing Enterprise
Desktops and Apps
© 2015 Skillsoft Ireland Limited
SysAdmin & DevOps
• Windows 10 / Windows Server
vNext (new features)
• Red Hat Linux
• Apple OS X Yosemite
• Systems Center 2015, SCCM
• Powershell
• Docker
• Puppet Labs, Chef, Vagrant
End User Applications
•
•
•
•
•
Office 2016
Office 365
Windows 10
Google Apps
iPhone/iPad IOS8
IT, Technology & Digital Skills
Provide an extensive portfolio of expert-led resources to help IT departments
meet the needs of their organizations and support the performance and
professional development of their staff.
Recent Product Releases
• 3,800 new videos and 193 new courses
released in Q2
• Released 4 new Virtual Classroom courses
• Launched the Vodeclic IT Professional
solution, deploying thousands of Skillsoft IT
videos via the Vodeclic learning platform
2015 Plans
Continuing the investment in our Technology
portfolio
• 16,000 new videos and 850 new courses on
a broad range of software applications and
emerging technologies
• Continued expansion of our Live Learning
and Virtual Practice Lab offerings
Video based courseware will adopt the new
course experience planned for Dec ‘15.
© 2015 Skillsoft Ireland Limited
20
Vodeclic
• Vodeclic Digital Skills
• Vodeclic IT Professional
Digital Skills:
• Extensive video-based training
covering digital skills and cloudbased applications
IT Professional:
• Extensive video-based training
covering the latest and
emerging technologies for the
IT professional
Platform:
• Features include search,
learning timetables, badging,
notepads, measurement and
analytics
• Responsive design for access
through mobile devices
End to end solution for delivering video-based learning!
© 2015 Skillsoft Ireland Limited
21
Vodeclic Digital Skills Courses in Six Languages!
>25,000 how-to videos in English, French,
Spanish, Portugues, Mandarin, and German
Topics including social networking, videoconferencing, file transfer,
multimedia design, operating systems and office productivity tools
© 2015 Skillsoft Ireland Limited
22
Business Skills
4
Communications
•
•
•
•
•
•
•
•
Effective Listening
Communicate with Diplomacy
Cross-cultural Communications
Difficult Conversations
Presentation Skills
Negotiating
Business Writing
Professional Networking
Productivity
• Project Management for NonProject Managers
• Personal Productivity
• Running Effective Business
Meetings
• Cross-Functional Teams at Work
• Optimizing Performance on a Team
• Customer-Driven Process
Improvement
Self Management
•
•
•
•
•
•
•
Emotional Intelligence
Perseverance and Resilience
Decisiveness
Dealing with Organizational Change
Critical Thinking
Anger Management
Optimizing Your Work/Life Balance
© 2015 Skillsoft Ireland Limited
Relationships
• Building and Maintaining Trust
• Fundamentals of Working with
Difficult People
• Interpersonal Communication
• Workplace Conflict
• Getting Results without Direct
Authority
• Doing Business Professionally
Management & Leadership
Talent Management
•
•
•
•
•
Performance Management
Constructive Feedback & Criticism
Career Development
Workforce Generations
Diversity on the Job
•
•
•
•
•
•
•
First Time Manager
Leadership Essentials
Coaching
Delegating
Employee Engagement
Managing Change
Business Execution
Business Skills
Address a wide range of professional development needs throughout all
levels of the organization through multi-model learning solutions.
Recent Product Releases
• New Six Sigma Yellow Belt certification
courseware released
• Initiated development of first 50 courses in new
video-based course model
• Professional Essentials College Certificate
program launched
2015 Plans
• Refresh business skills library with new video
based courseware design
• Multiple 2-5 minutes video segments within a
30-minute course
• 50 course investment for 2015.
• Video based courseware will adopt new course
experience planned for Dec ‘15.
• New PMI, SHRM, and IIBA courseware for
updated certifications
© 2015 Skillsoft Ireland Limited
25
Leadership
5
Leadership - Skillsoft Leadership Advantage
Recent Product Releases
• English SLA refresh of 5 tracks
• German SLA release of 5 new tracks
• Customization improvements
• 2.7 portal enhancements:
• Search across tracks
• Deep links to assets
• Automated Live Event updates
• Bulk publishing
2016 Plans
Skillsoft Leadership Advantage 3.0
• Contemporary and responsive visual
design
• Mid-2016 release
© 2015 Skillsoft Ireland Limited
27
Leadership - Leadership Channel and Live
Events
Video delivery of world class business authors, executives and consultants;
ideal for individual and group learning.
Recent Product Releases
Leadership Channel:
•
120+ new videos released year to date
Recent Live Events include:
•
Power Poses with Amy Cuddy
•
End the Status Quo, Start an Innovation
Revolution with Lisa Bodell
2015/2016 Plans
Leadership Channel:
New visual style for Leadership Channel videos
•
120+ new videos to release in second half 2015
•
New visual style for videos going forward
•
“Current” and “Classic” collections
Upcoming Live Events include:
© 2015 Skillsoft Ireland Limited
•
How to Build a Following Around Your Ideas with
Dorie Clark
•
Emotional Intelligence 2.0 with Travis Bradberry
28
Leadership – Continuous Leadership Journey
12 month guided solution that delivers a high impact and time
efficient learning process into the workflow of any busy manager.
Approach
• Skillsoft curates video and book summary content
that aligns with your employees’ goals
• Content delivered monthly, and calendar reminders
prompt participants to access insights
• Topics, content and templates can be updated to
each organization’s needs
• Skillsoft Services team implements the program to
ensure successful implementation
Recent Product Releases
• A set of templates specifically developed for local,
state and federal government employees, aligned
to Federal ECQs
• 508 and WCAG 2.0 compliant format for all
templates
© 2015 Skillsoft Ireland Limited
29
Leadership - Women in Action
Provides women leaders with quick, convenient access to learning
content that promotes the development of leadership skills and
addresses the unique challenges that women in business face.
Approach
• Curated collection of multi-modal
training assets
• Women leaders invest just one hour
each month to review short videos and
book summaries, and participate in
learning activities and reflective thinking
exercises
• Content served on unique template that
can be delivered via email, by calendar
invite or hosted on a server
© 2015 Skillsoft Ireland Limited
30
Mobile Learning App
6
Mobile Learning App
Provide engaging access to content anytime and anywhere
Recent Product Releases
iPhone and Android App
• Easy access to thousands of books, videos,
audio books and summaries
• Personalized experience based on user’s
areas of interest
• Full-text search
• SSO and Deep link support
• Localized experience in German, French,
Spanish
2015 Plans
Release 3 (Q4)
• Tablet optimized user experience
• Course support
• Synchronization of Bookmarks & Progress
• Notification enhancements
© 2015 Skillsoft Ireland Limited
32
Tremendous value generated by the convergence of
inspiring content, enterprise platform and talent!
Portals
Global
Social
Core Instruction
–
–
–
–
–
–
Desktop
IT Professional
Business
Compliance
Books
Localized Products
Learning content
Mobile
Exam Preparation
–
–
–
–
–
Live Learning
Expert Courses
Mentoring
Assessment
TestPrep
Simulations
– Business Impact
– Game-like Challenges
– Simulations
Targeted
– Integrated Learning
Portals
– Customer Content
– Customized Content
Search
Video
– Leadership
Development
– Performance Support
Videos
for IT & Desktop
33
CAFÉ Middle East – Thank You
Jerry Nine, Chief Operating Officer
November 10, 2015
© 2015 Skillsoft Ireland Limited
© 2015 Skillsoft Ireland Limited