THE PROMOTIONAL MIX Sports and Entertainment Marketing Promotion any form of communication a business or organization uses to inform, persuade, or remind people about its products or improve its public image Product Promotion used to convince potential customer to buy products instead of buying from a competitor Identifies where it is sold Advertises product sales Answers consumer questions Introduces new offerings Institutional Promotion used by a business to create a favorable image for itself, as opposed to promoting a product or service Does not directly sell a certain product, but a favorable image will likely increase sales for a company Promotional Mix the combination of the different types of promotion a business or organizations uses to promote its products The Promotional Mix Direct Marketing Sales Promotion Advertising Publicity Promotional Mix Personal Selling The Promotional Mix Advertising – any PAID form of non-personal promotion of ideas, goods, or services by an identified sponsor Sales Promotion – a short term incentive to get customers interested in buying a product Direct Marketing – marketing activities to sell products directly to customers through the use of a customer database Publicity – the FREE mention of a product or company in the media Personal Selling – direct communication by a salesperson to potential customers either in person, by telephone, or e-mail Determining the Promotional Mix In order for the promotional mix to be effective, all parts must coordinate and complement each other How it works… Adverting and Direct Marketing create awareness Publicity and Public Relations build brand awareness and company image Sales Promotion stimulates sales and reinforces advertising Case Study RIR – Campaign Objectives 1. Increase spectator attendance for all races 2. Build brand awareness for the raceway RIR – Target Market Men Ages 18-49 Live in Richmond, Washington DC & Norfolk Smaller focus on Charlottesville Fredericksburg Harrisonburg Roanoke Philadelphia Special Events and Promotions Promotional Activities could include: Special Events/Sales Promotion – (theme nights, giveaways, Fan club events) Advertising Display – paid advertising and co-op advertising – signage, souvenir stands, facility decor Publicity – press releases sent to various media RIR – Promotional Mix The majority of marketing dollars are spent on mainstream advertising (TV, Radio, print ads) Focus on the 6 week windows leading up to our events Why do you think they focus on the six weeks before the race and not all year? RIR – Advertising TV Targeted sports programming NFL MLB NASCAR Male-oriented The Simpson's Family Guy Cops prime TV shows RIR – Advertising Radio Each on-air promotion is negotiated with the radio station DJ centered promotions create awareness and excitement for the event with their listeners Hearing a DJ talk about an upcoming event generates more excitement then hearing a pre-produced radio spot, especially if the listeners identify with and trust the DJ Elliott in the Morning RIR – Advertising Print Richmond Times Dispatch Local papers (Mechanicsville Local, Midlothian Exchange) NASCAR Season Preview Samples Used Recently Print Advertisement RIR – Advertising Other Types of Advertising Door Hangers Mall Kiosks Digital Billboards Cost effective Easily update/change creative Website Banner ads Samples Used Recently Door Hangers Samples Used Recently Mall Kiosks Samples Used Recently Digital Billboards Samples used recently Banner Ads Contacting Past Customers Renewals Anyone who buys a ticket to the event will receive a renewal for those same tickets for the next event A large percentage of tickets are sold through renewals Direct Mail Email blasts Call Campaigns (telemarketing) Manual or Auto dialer Samples Used Recently Renewal Piece Samples Used Recently Direct Mail ….What about the rest? This sample focuses heavily on advertising. What could the race track do in these other categories? Special Events Displays Publicity