How the Science of Teams Can Inform Team Science Nancy J. Cooke March 13, 2015 Team Science Retreat Wake Forest School of Medicine of Wake Forest Baptist Medical Center Overview • • • • Why Team Science? Update on NRC Study My research and experience A Multi-Level Systems Perspective Micro Level: Challenges and Support Meso Level: Challenges and Support Macro Level: Challenges and Support • Conclusion Why Team Science? • Today’s problems require a team of multidisciplinary individuals • Team Science is impactful (highly cited; Wuchty, et al., 2007; Uzzi, et al., 2013) • Team Science is innovative (Uzzi, 2013) • Team Science is productive (Hall, et al., 2012) • Team Science has broad reach/uptake (Stipelman, et al, 2014) Why Team Science? But… •Not all science requires a team •Team science is difficult Enhancing the Effectiveness of An Update on the NRC Team Science: Symposium at ICPS Study of Team Science March 13, 2015 Board on Behavioral, Cognitive, and Sensory Sciences Division of Behavioral and Social Sciences and Education National Research Council Study Background • Rationale: Clear need to provide research-based guidance to improve the processes and outcomes of team science • Sponsors: NSF, Computer and Information Systems and Engineering Directorate and Elsevier • Goal: Enhance the effectiveness of collaborative research in science teams, research centers, and institutes. • Audiences: NSF and other public and private research funders; the scientific community; the SciTS community; universities; research centers and institutes. 6 Committee Charge Conduct a consensus study on the science of team science to recommend opportunities to enhance the effectiveness of collaborative research in science teams, research centers, and institutes… Explore: •How individual factors influence team dynamics, effectiveness and productivity •Factors at the team, center, or institute level that influence effectiveness •Different management approaches and leadership styles that influence effectiveness •How tenure and promotion policies acknowledge academic researchers who join teams •Organizational factors that influence the effectiveness of science teams (e.g., human resource policies, cyberinfrastructure) •Organizational structures, policies and practices to promote effective teams Committee • • • • • • • • • • • • • NANCY J. COOKE (Chair), Arizona State University ROGER D. BLANDFORD (NAS), Stanford University JONATHON N. CUMMINGS, Duke University STEPHEN M. FIORE, University of Central Florida KARA L. HALL, National Cancer Institute JAMES S. JACKSON (IOM), University of Michigan JOHN L. KING, University of Michigan STEVEN W. J. KOZLOWSKI, Michigan State University JUDITH S. OLSON, University of California, Irvine JEREMY A. SABLOFF (NAS), Santa Fe Institute DANIEL S. STOKOLS, University of California, Irvine BRIAN UZZI, Northwestern University HANNAH VALANTINE, National Institutes of Health Study Status Report expected in April More information is available at: http://sites.nationalacademies.org/DBASS E/BBCSS/CurrentProjects/DBASSE_080231 Research Base for Informing Team Science • SciTS – Science of Team Science (itself a multidisciplinary approach) • Social Science • Complex Systems • Communications • Management • Medicine • Physical Sciences The Foresight Initiative • National Geospatial-Intelligence Agency (NGA) has awarded Arizona State University a grant of $20 million • Five-year partnership known as the Foresight Initiative will examine how climate change affects resources and contributes to political unrest, as well as articulate sustainability and resilience strategies. Foresight: A Science Team Approximately 60 Investigators • • • • • 15 ASU Faculty from 8 ASU units Post docs, research faculty, graduate students Three National Labs National Geospatial Intelligence Agency Expertise in visualization, modeling climate change, cognitive science, social media, human factors Foresight: Team Science is Challenging • • • • • • • • Communicating across disciplines Role confusion Meetings Remote participation Goal conflicts Sub-teams Authorship Resource Allocation My Research and Experience Relevant to Team Science Team = Heterogeneous and interdependent group of individuals (human or synthetic) who plan, decide, perceive, design, solve problems, and act as an integrated system (vs. group) Heterogeneous = differing backgrounds, differing perspectives on situation (surgery, basketball) Cognitive activity at the team level= Team Cognition Improved team cognition Improved team/system effectiveness Teams and Cognitive Tasks I’ve Studied Team Cognition in These Tasks Uninhabited Aerial Vehicle Command and Control Naval Mission Planning Cyber Defense Intelligence Analysis Human-Underwater Robot Interaction Medical Emergency Teams Professional Cooking Human-Robot Search and Rescue Methods: Synthetic Task Environments A compromise between field studies and laboratory experiments MacroCog Underwater Robots CyberCog 16 What I’ve Learned • • • • Teams Learn Teams Forget Membership Matters Team Training Matters Teams Learn As teams acquire experience, performance improves, interactions improve, but not individual or collective knowledge 600 Tm 1 Tm 2 500 Team Performance Tm 3 Tm 4 400 Tm 5 Tm 6 300 Tm 7 Tm 8 200 Tm 9 Tm 10 100 40-min missions Tm 11 0 1 2 3 4 5 6 Mission • Individuals are trained to criterion prior to M1 7 8 9 10 Spring Break • Asymptotic team performance after four 40-min missions (robust finding) • Knowledge changes tend to occur in early learning (M1) and stabilize • Process improves and communication becomes more standard over time Teams Forget 8-10 week retention interval Team forgetting is best predicted by interaction based measures, not by individual forgetting (despite shared score components) Regression model made up of individual decrements: F (4, 20) = 2.018, MSe=5880.23, p>.10, R2 = .29 Introduction of coordination and team SA: F (10, 14) = 2.71, MSe = 4011.88, p < .05, R2 = .66 Membership Matters • • • Retention Interval 3-5 weeks 10-13 weeks 10 Teams 9 Teams 10 Teams 10 Teams Same Mixed • 117 males(92) & females(25) divided into 39 3-person (unfamiliar) Session 2 teams Two between subjects conditions (retention interval and familiarity) randomly assigned with scheduling constraints Participants randomly assigned to one of three roles Session 1: 5 40-min missions Session 2: 3 40-min missions Composition • Same Condition Session 1 AVO Mixed Condition Session 2 PLO DEMPC AVO PLO DEMPC Session 1 AVO Session 2 PLO DEMPC AVO Retention Retention Interval Interval PLO DEMPC 3-5 OR 10-13 Weeks Team Retention and Composition All but Short-Intact teams suffer performance loss after the break 3-5 OR 10-13 Weeks But a different story for Team Process (quality of team interactions)… Team Process improves for mixed, but not intact teams after the break. (There were no changes in knowledge after the break) Team Training Matters Cross training (aligned with shared cognition) vs. procedural/rigid training vs. Perturbation training (focused interactions) Shared Mental Models + + Team Cognition = The collective knowledge of team members • • • • • Assumptions Individual is the unit of analysis Measure individuals and aggregate Increasing similarity or convergence over time is associated with better teamwork Focus on knowledge, static cognition (team mental model, shared mental model) A collection of knowledge experts should be an expert team Interactive Team Cognition Team interactions often in the form of explicit communications are the foundation of team cognition ASSUMPTIONS 1) Team cognition is an activity; not a property or product 2) Team cognition is inextricably tied to context 3) Team cognition is best measured and studied when the team is the unit of analysis US 2004 Olympic Basketball Team "We still have a couple of days, but I don't know where we are," replied USA head coach Larry Brown … I've got a pretty good understanding of who needs to play. Now the job is to get an understanding of how we have to play." A team of experts does NOT make an expert team Collaborative skill is not additive US 1980 Olympic Ice Hockey Team Herb Brooks and 20 young “no-names” won the 1980 Olympic Gold Medal in Ice Hockey An expert team made up of nonames… A Multi-Level Systems Perspective • Micro -individual • Meso – team, group • Macro - organization, population Borner, Contractor, FalkKrzesinski, et al., 2010 Micro Level: Challenges • Who should engage in team science? – Risks of early career tenure-track scientists • Who should be on the team? – Team composition – Team assembly • Faultlines and subgroups Micro Level: Support • Recommender systems • Research networking systems • Matching task to team assembly Meso Level: Challenges Input Process Output IPO Model (Hackman, 1987) Development Conceptualization Translation Implementation Four Phase Model of Transdisciplinary Research (Hall, Vogel Stipelman, 2012) Meso Level: Challenges Team Process Behaviors •Communication – shared mental models •Coordination •Conflict Resolution •Back-up Behavior •Situation Assessment Meso Level: Support • • • • Training Leadership Technology Tools for Team Science – NCI Team Science Toolkit Macro Level: Challenges • • • • • Organizational rewards for team science Disciplinary culture Geographic dispersion Complexity of multi-team systems Mis-aligned goals Macro Level: Support • • • • • Environment Technology Rewards Collaboration Plans Team Charters Team Charters • Communication plan between teams (modes, media, who to whom) • Plan for regular interactions • Plan for leadership – shared • Identify boundary spanning individuals Asencio, Carter, DeChurch, et al., 2012 Conclusion • Team science is challenging • Team research has implications for making science teams more effective • Challenges and support can be found at the micro, meso, and macro levels