Home Page- under Initiatives- Tab- Empowering Nurses to Lead Program
Empowering Nurses to Lead
Rotating Banner of Pictures (stock)
The Campaign for Action is a national collaborative effort to implement solutions to the
challenges facing the nursing profession in response to the Institute of Medicine 2010 Future of
Nursing Report In March, 2012, the North Dakota Action Coalition was selected to join as a
state action coalitions. The ND Action Coalition is a partnership between the ND Center for
Nursing and the University of Mary Emerging Leaders Academy. More information about the
Campaign for Action can be found on their website. The North Dakota Action Coalition is a grass
roots group composed of nurses from across the state that worked with expert consultants to
develop Empowering Nurses to Lead, an online leadership program for "Every nurse, in every
setting" This leadership series was developed for nursing students, front-line nurses,
community nurses, advanced practice nurses, chief nursing officers and nurse researchers.
Empowering Nurses to Lead utilizes adult learning principles as nurses progress through a
sequence of greater levels of leadership. It is important to note that this leadership program is
not designed to provide managerial
skills, but rather leadership skills for
nurses in any position. Knowledge
of these key concepts will provide
nurses with the background to be
able to work as a part of the
healthcare team as a leader.
The leadership program starts with
critical communication skills that are
vital in providing leadership within
an individual nurse’s work setting.
The second course is aimed at providing content and concepts related to systems thinking
which provides the necessary background for positions of greater leadership within the health
care system. The third course utilizes change and innovation principles and procedures to
enable leaders to make and accept changes at the health care facility level. The fourth course
provides skills and knowledge related to health care policy and advocacy, providing needed
leadership skills to change public policy at the local and state level.
Empowering Nurses to Lead is composed of a series of four webinars along with suggested
activities to apply concepts learned in each webinar. Learners will also have access to a list of
additional resources upon completion of the webinar.
Webinars are in Adobe Presenter Format which allows the learner to pause, rewind, link to
additional resources and come back to the webinar at another time. Kyle- better words for this
or more details? KYLE- insert system requirements
Each webinar has been approved for North Dakota Board of Nursing contact hours. Completion
of the additional suggested activities and submission to the ND Center for Nursing will be
rewarded with an additional leadership certificate in one of the four areas. Nurses that
complete all four leadership webinars and the additional activities will receive a certificate of
achievement for the Empowering Nurses to Lead Program and will become a member of an
elite pool of leadership mentors.
Webinar Fees
Introductory webinar fees (until June 30, 2015) are payable during registration:

Individual Webinar Fees- Click on webinar registration links in descriptions below
Nursing Students $10- will need to provide a scanned copy of student identification card
ND Licensed Nurses $25- will need to provide ND Licensure Number
Out of State Nurses $50

Package of Four Webinar Fees
Register for all four webinars now
(Link to be added later)
Nursing Students $35 will need to provide a scanned copy of student identification card
ND Licensed Nurses $85 will need to provide ND Licensure Number
Out of State Nurses $175
Essential Communication: Hearing Ourselves (ECHO) Webinar
Register for this webinar now(Link to be added later)
1.0 NDBON Contact Hour
The purpose of this webinar is to introduce the 5 factor model for becoming a skilled
communicator and to provide reflective practice tools that grow your communication skills.
Objectives
1.
Define communication.
2.
Review the 5 factor model for becoming a skilled communicator.
3.
Review the use of self-reflection.
4.
Review frameworks/ standards/ codes that inform the practice of self-reflection in
nursing.
5.
Use self-reflection to develop expertise for becoming a skilled communicator.
6.
Develop your personal action plan to become a skilled communicator
Navigating the Complex Health System: A Primer for the Nurse Webinar
Register for this webinar now (Link to be added later)
2.0 NDBON Contact Hours
The purpose of this webinar is to increase your understanding of how knowledge of the health
system will help you, the nurse, provide patient-centered care to guide each patient toward
desired health outcomes.
Objectives
1.
Review the health care system’s provider types and levels of service, regulation, and
reimbursement mechanisms.
2.
Investigate your organization’s structure and processes.
3.
Describe your position/role within the organizational structure.
4.
Demonstrate your knowledge of the health care system to help a patient (and family)
consider and access viable options for achieving personally desired health outcomes.
The Future of Nursing Leading Change, Advancing Health Webinar
Register for this webinar now (Link to be added later)
1.0 NDBON Contact Hours
The purpose of this webinar is to explore how we manage and facilitate change.
Objectives
1. Describe 2 change theory models frequently used in nursing.
2. Review how knowledge of systems impacts change proposals.
3. Review the definitions of creative and innovative.
4. Describe responses to uninvited changes imposed by an outside force.
5. Identify a situation where one could use a change model to lead change at the
workplace.
Health Policy: Making a Difference in Your Profession through Advocacy
Register for this webinar now (Link to be added later)
2.0 NDBON Contact Hours
The purpose of this webinar is to explore why nurses should be engaged/involved in the policy
process and how they influence the process/have their voice heard.
Objectives
1. Discuss three past legislative policy decisions that have affected nursing in the state of North
Dakota.
2. List at least four ways in which nursing can influence the political process as both a professional
and as an individual.
3. State four ways in which a nurse can assure that their voice is heard as it relates to the
legislative process and health policy issues.
Kyle- Also Have a list of the Four webinars with register now links in the sidebar- maybe a box
Separate Hidden Resource Pages for Each Webinar- I will send each participant a link when I
send them their contact hour certificate
Essential Communication: Hearing Ourselves (ECHO) Resource Page
Thank you for completing our webinar on essential communication skills. Below you will find a
list of the links from the webinar and a description of the additional learning project that you
can complete to receive an additional leadership certificate. If you complete all four webinars
and learning projects you will eligible for a special leadership program completion certificate
along with additional benefits.
Leadership Certificate in Communication Skills
The North Dakota Action Coalition has designed an additional program to provide an
opportunity to apply what you have learned in the webinar and obtain an additional leadership
certificate in communication skills. To obtain this certificate, complete the items below and
submit to patricia.moulton@ndncenterfornursing.org. Submit using a format that lends itself to
professional presentations. Electronic poster presentation, PowerPoint presentation,
videotaped presentation, evidence of presenting project to a professional group, manuscript for
publication or other electronic document. There is no additional cost for this certificate.
•
•
•
Evidence of completion of Communication Module- contact hour certificate
Document one additional instance of applying the 5 factor model for skilled
communication in your practice. While the 5 factor model will no doubt be helpful in
all aspects of your life, we ask your examples be from interactions as a nurse.
Document one instance of using Carefronting in practice and the outcome of using
this technique.
Additional Resources
General Resources





Bulman, C., & Schutz, S. (2013). Reflective Practice in Nursing, 5th ed. Hoboken, NJ:
Wiley-Black.
Nielsen, A., Stragnell, S., & Jester, P. (2007). Guide for reflecting using the clinical
judgment model. Journal of Nursing Education, 4(11), 513-516.
Prather, H. (2000). The little book of letting go. Berkeley, CA: Conari Press.
Senge, P., Scharmer, C.O., Jaworski, J., & Flowers, B.S. (2004). Presence: Human purpose
and the field of the future. New York: Crown Publishing Group.
Vital Smarts (Crucial Conversations) http://www.vitalsmarts.com/resource-center/
Five Factor Model of Becoming a Skilled Communicator

http://www.nursingworld.org/MainMenuCategories/ANAMarketplace/ANAPeriodicals/
OJIN/TableofContents/Vol152010/No1Jan2010/A-Healthy-Work-Environment-andYou.html
Code of Ethics


http://nursingworld.org/MainMenuCategories/ThePracticeofProfessionalNursing/Ethics
Standards/CodeofEthics.aspx
http://www.icn.ch/about-icn/code-of-ethics-for-nurses/
Emotional Intelligence


http://psychology.about.com/od/personalitydevelopment/a/emotionalintell.htm
http://www.mindtools.com/pages/article/newLDR_45.htm
Reflection and Mindfulness


http://www.americannursetoday.com/break-the-cycle-of-stress-with-pbr3/
Http://www.mayoclinic.org/mindfulness-exercises/ART-20046356
Carefronting



http://www.americannursetoday.com/article.aspx?id=9584&fid=9534
http://www.nursingworld.org/MainMenuCategories/ANAMarketplace/ANAPeriodicals/
OJIN/TableofContents/Volume112006/No2May06/tpc30_316075.html
http://www.emergingrnleader.com/carefronting/
Navigating the Complex Health System: A Primer for the Nurse Webinar
Thank you for completing our webinar on essential communication skills. Below you will find a
list of the links from the webinar and a description of the additional learning project that you
can complete to receive an additional leadership certificate. If you complete all four webinars
and learning projects you will eligible for a special leadership program completion certificate
along with additional benefits.
Leadership Certificate in Systems Thinking Skills
The North Dakota Action Coalition has designed an additional program to provide an
opportunity to apply what you have learned in the webinar and obtain an additional leadership
certificate in communication skills. To obtain this certificate, complete the items below and
submit to patricia.moulton@ndncenterfornursing.org. Submit using a format that lends itself to
professional presentations. Electronic poster presentation, PowerPoint presentation,
videotaped presentation, evidence of presenting project to a professional group, manuscript for
publication or other electronic document. There is no additional cost for this certificate.
•
•
•
•
Evidence of completion of Systems Thinking Module- contact hour certificate
Describe your employer organization using the outline provided
Define your present position within the employer organization.
Perform and document a successful patient handoff noting the following:
1. The patient’s desired health outcome
2. Assessment of each of the listed barriers
3. Individuals/agencies involve in the handoff (remember the patient).
4. Elements of the handoff (documents, other communication,
transportation, etc.)
5. Results (2 weeks after the fact) of the handoff.
Additional Resources

ND Long Term Care Association (NDLTCA) - Economic Pulse Report 2012
http://www.ndltca.org/documents/NDLTCA_2012PulseReport-lowres.pdf.

ND Hospital Association (NDHA) – Economic Pulse Report 2012
http://mabu-ndha.taopowered.net/?id=63

An Environmental Scan of Health and Health Care in North Dakota: Establishing the
Baselines for Positive Health Transformation. March 2009
http://ruralhealth.und.edu/pdf/escan/vol1-2.pdf


Rural Care Coordination Toolkit. Webinar : Care Coordination in Rural Communities.
recorded February 12, 2014 http://www.raconline.org/communityhealth/carecoordination/1/defining-care-coordination
Lin Grensing-Pophal: Leading when You’re Not the Formal Leader. Advance Healthcare
Network for Nurses. April 2, 2014 http://nursing.advanceweb.com/Lifestyles-forNurses/Lifestyle-for-Nurses/At-Work/When-Youre-Not-the-Formal-Leader.aspx



2013 Actuarial Report on the Financial Outlook for Medicaid. Report to Congress
http://www.medicaid.gov/Medicaid-CHIP-Program-Information/By-Topics/Financingand-Reimbursement/Downloads/medicaid-actuarial-report-2013.pdf
The Care Transitions Program. Health Care Policy & Research University of Colorado
School of Medicine. © 2007 Care Transitions Program. Denver Colorado
http://www.caretransitions.org/
American Association of Critical Care Nurses
http://www.aacn.org/dm/csi/finalprojects.aspx?menu=csi
o Don't Fumble the Handoff: Tackling Effective Communication - Presentation
 Communication with Patients and Families
 South Shore Hospital, Intensive Care Unit (ICU), Boston
o Don't Fumble the Handoff: Tackling Effective Communication - Project Summary
 Communication with Patients and Families
 South Shore Hospital, Intensive Care Unit (ICU), Boston

Brian D. Smedley, Adrienne, Y. Stith, and Alan R Nelson, Editors. Unequal Treatment:
Confronting Racial and Ethnic Disparities in Health Care Committee on Understanding
and eliminating racial and ethnic disparities in health care. Institute of Medicine. 2009
http://books.google.com/books?hl=en&lr=&id=__uouFvf9z4C&oi=fnd&pg=PR1&dq=lan
guage+barriers+to+health+care+coordination&ots=0ZbIrqpOBC&sig=5F3nDqEgrJPJGmU
Dl1_B6cyz4Yw#v=onepage&q=language%20barriers%20to%20health%20care%20coordi
nation&f=false

A Distinctive System of Health Care Delivery – Jones & Bartlett Publishers
(recommended*) http://www.jblearning.com/samples/076374512x/shi4e_ch01.pdf

V M Arora, J K Johnson, D O Meltzer, H J Humphrey: A Theoretical Framework and
Competency-based Approach to Improving Handoffs. Quality Safety. Qual Saf Health
Care 2008 17:11014. doi: 1136/qshc.2005.018952
http://qualitysafety.bmj.com/content/17/1/11.full.pdf+html
Quyen Ngo-Metzger MD, MPH, Michael P. Massagli PhD, Brian R. Clarridge PhD, Michael
Manocchia PhD, Roger B. Davis ScD, Lisa I. Iezzoni MD, MSc and Russell S. Phillips MD
Perspectives of Chinese and Vietnamese Immigrants Article first published online: 17
JAN 2003 DOI: 10.1046/j.1525-1497.2003.20205.x
http://onlinelibrary.wiley.com/doi/10.1046/j.1525-1497.2003.20205.x/full
Beth Ann Swan: A Nurse Learns Firsthand That You May Fend For Yourself After A
Hospital Stay. Health Affairs, 31, no.11 (2012):2579-2582. dpo:
10.1377/hlthaff.2012.0516
http://content.healthaffairs.org/content/31/11/2579.full.html
Joe Tye (with Dick Schwab). The Florence Prescription. From Accountability to
Ownership. Copyright 2009, 2014 by Joe Tye
http://www.goodreads.com/book/show/7654397-the-florence-prescription




John Kenagy, MD, MPA, ScD, FACS(Slide #46). Designed to Adapt. Leading Healthcare in
Challenging Times. Second River Healthcare Press, 26 Shawnee Way, Suite C, Bozeman,
MT 59715. 2009 http://www.designedtoadapt.com/
The Future of Nursing Leading Change, Advancing Health Webinar
The North Dakota Action Coalition has designed an additional program to provide an
opportunity to apply what you have learned in the webinar and obtain an additional leadership
certificate in leading change. To obtain this certificate, complete the items below and submit to
patricia.moulton@ndncenterfornursing.org. Submit using a format that lends itself to
professional presentations. Electronic poster presentation, PowerPoint presentation,
videotaped presentation, evidence of presenting project to a professional group, manuscript for
publication or other electronic document. There is no additional cost for this certificate.
•
•
•
•
Evidence of completion of Leading Change Module- contact hour certificate
Identify the problem /change you would like to make using one of the change models
(you may use one of the models presented here or showcase another model you
have used).
Share the steps you took to assess, plan for, implement, and evaluated the change (the
proposal).
Implement the change project, evaluate the outcome.
Additional Resources

Marciano, P.L. (2010). Carrots and sticks don’t work: Build a culture of employee
engagement with the principles of RESPECT. New York: McGraw Hill. (This resource is an
excellent overview for both employers and employees).
 Kegan, R. & Lahey, L. L. (2009). Immunity to change: How to overcome it and unlock the
potential in yourself and your organization. Boston, MA: Harvard Business Press.
Creativity





Csikszentmihalyi, M. (1996). Creativity: Flow and the psychology of discovery and
invention. New York; Harper Collins Publishing.
Von Oech, R. (1990). A whack on the side of the head: How you can be more creative.
Stamford, CT: U.S. Games Systems, Inc.
Gladwell, M. (2005). Blink: The power of thinking without thinking. New York: Little,
Brown and Company.
Gelb, M. (1998). How to think like Leonardo da Vinci: Seven steps to genius every day.
New York: Bantam Dell.
Thompson, C. (1992). What a great idea! New York: HarperPerennial
Innovation



Healthcare Kaizen http://leanhealthcareperformance.com/lean/kaizen.php
Graban, M., & Swartz, J. E. (2012). Healthcare Kaizen: Engaging front line staff in
sustainable continuous improvements. Boca Raton, FL: CRC Press.
How innovations catch and spread… Rogers, E.M. (1995). Diffusions of Innovations, (4th
ed.). New York: The Free Press.
Health Policy: Making a Difference in Your Profession through Advocacy
The North Dakota Action Coalition has designed an additional program to provide an
opportunity to apply what you have learned in the webinar and obtain an additional leadership
certificate in leading change. To obtain this certificate, complete the items below and submit to
patricia.moulton@ndncenterfornursing.org. Submit using a format that lends itself to
professional presentations. Electronic poster presentation, PowerPoint presentation,
videotaped presentation, evidence of presenting project to a professional group, manuscript for
publication or other electronic document. There is no additional cost for this certificate.
•
•
Evidence of completion of Health Policy Module- contact hour certificate
Complete one of the examples of learning activities and submit evidence of
completion including what you have learned from the activity.
 Assist with writing a bill
 Writing a letter of support for a bill
 Testify at a hearing
 Spend a day at the capitol
 Attend a city, county, state or national meeting where policy decisions are
discussed/made
 Meeting with a legislator, member of a community board or an elected official
(city, country, state)
 Write a letter to the editor on a health policy initiative
 Attend a meet and greet with local or state legislators
 Interview a policy maker (city-wide, within a health system, state-wide, etc.)
 Be a part of the process for enacting health policy changes as part of your
nursing department, professional organization or in a community role
 Participate in policy advocacy in the workplace
Additional Resources
•
•
•
•
•
•
Legislative Districts- http://www.legis.nd.gov/districts/2013-2022
ND Legislative Branch Home Page- http://www.legis.nd.gov/
Legislative Assembly- http://www.legis.nd.gov/assembly
Legislative Branch Function and Process- http://www.legis.nd.gov/researchcenter/library/legislative-branch-function-and-process
Legislative Management- http://www.legis.nd.gov/legislative-management
General ND Legislature Information- http://www.legis.nd.gov/general-information