FMGT 1H, Team B 3 November 2009 Canty International Price Strategies for Decoline Alex He, Jag Kadel, Yuhang Li, Xiao Hua Lu, Marian Louie, Darius Tuliao Introduction Canty International is a manufacturer of wall systems and coverings for industrial and commercial use. The company has several divisions within the company that handles various tasks. Design Lab is the company’s product development group which designs their new product, Decoline. Problem What pricing strategy can Canty International use to increase sales from 500 square meters per month to 2000 square meters per month over a 6 month period? Key Findings and Assumptions Decoline panel is made of innovative techno-fabric material as the surface layer and bamboo fibre as its core. Extensive testing indicated that this new product has high quality and answers to customer’s needs. Decoline panel is light weighted, durable, fire resistant, sound proof, decorative and easy to clean and maintain. Decoline has ten years of life; however, the current coverings have two. Obviously, it is one of the most important advantages to use Decoline panel comparing to current coverings. On the other hand, Decoline panel is more expensive than current coverings and it needs two weeks to prepare after getting the purchase order. Decoline is a new developed product, and it is in the first phase of the Product Life Cycle. Decoline’s potential sales are way below the company’s capacity. This is normal when a new product is launched into the market. Usually, in this stage, the profits are negative or low and consumers are few. The good thing is that in this stage, Canty International has few competitors who have the same kind of product. Comparing to the Canty’s current product, our calculation shows that Decoline panel’s price is almost double the regular price ($11.50) of the current coverings based on the estimation that potential sales is 500 M². The breakeven price is $21.82(this calculation is based on the fact that the actually capacity is about 77% of ideal capacity in assembly production). This is also normal that the users of the new product, also known as innovators, enjoy taking risks and are less price sensitive. We will discuss our price strategy later in our alternatives analysis. Page 2 of 12 Description Price ($/M) Unit Price ($/ M²) Techno-fibre 0.9 m width 6.55 7.2778 Bamboo backing 0.9 m width 2.97 3.3000 8.3 litres/10 square metres 0.96/litre Items Variable Costs Cement 0.7968 11.3746 Total Variable Cost ($/M²) Fixed Costs Supervision 1080.00 Inspection 165.00 84.00 Miscellaneous indirect labour 327.00 Floor-space expense 30.00 Small tools and expense materials Three building tables cutting machine selling and administration fee advertising,print, trade magazine 3x1550/(10x12) 38.75 480/(10x12) 4.00 4300-1210 3090.00 1210/3 403.33 5222.08 Total Fixed Costs Production Time Every 50 M² needs 3 hrs 20 minutes 15M²/hr 15 173 hrs/month 173 Ideal monthly output (M²) 15X173 2595 Actual monthly output (M²) 77% of ideal 1998.15 Monthly working hours 2000 M² Monthly Capacity Order Amount Calculation Total Cost ($) Breakeven Price ($/M²) 2000 M² cost=5222.08+2000X11.3746 27971.28 13.9856 1500 M² cost=5222.08+1500X11.3746 22283.98 14.8560 1000 M² cost=5222.08+1000X11.3746 16595.68 16.5967 500 M² cost=5222.08+500X11.3746 10909.38 21.8188 Breakeven Price Let P(b) = Breakeven price Y = Sales revenue, X = Number of order, P = Selling price Function of breakeven price is: Sales revenue Total Cost P(b)=11.3746+5222.08/X Y=PX Y=5222.08+11.3746X Page 3 of 12 For problems, we have following assumptions: 1. Huge capacity, low sales 2. New product is in the introduction phase of the Product Life Cycle Advertising is not enough Low customer base Cannot produce anything in advance 3. Lead time for materials is two weeks Cannot produce until receipt of customer requirements Input high, output is low (work 43.25 hours a week at 77% of ideal capacity) Production workers are inefficient Poor management Procedure to manufacture is difficult SWOT Analysis Strengths Strong product Manufactured within company Stable customer base Weaknesses Demand is lower than supply Product cannot be made in advance High input, low output Opportunities Work with a big hotel firm No competition Expand to different industries Threats Inflation Price for import increase for bamboo Unstable market for the product Strengths Canty International’s new Decoline is a strong high quality product. They added a newly designed product called Decoline which has a lifespan of 10 years. Other than that, their other strengths include their product being manufactured within the company and they have a pretty stable customer base. Weaknesses Having a surplus in product will result in a revenue loss. Canty International only makes it upon request. As a result, their customer will have to wait approximately two weeks for them to finish producing the product. Canty International puts a lot into making the product but the final result is very low in quantity, which is a bad for their monthly cost because they use so much to make so little. Page 4 of 12 Opportunities Canty International already provide service to one of the biggest hotels firms in Canada, Bryan Inns, and that’s a very solid customer base as they have over 100 hotels across the nation. Since Bryan Inns is one of the biggest hotel firms they have a lot of opportunity to open more and more hotels, therefore it creates more business for Canty international. Having reasonable price and quality product makes it hard for other companies in the business to compete. Doing well with the hotel industry gives Canty the opportunity to take a chance and branch out into other industries, such as real estate development. Threats The economy can go up and down every day and it changes the prices of inputs. When prices go up people will save as much as they can and spend less on luxuries and that includes construction equipment or products. Canty International uses bamboo in the Decoline product which needs to be imported from other countries as Canada does not grow them. Import price can go up and cause the cost to rise and possibly resulting in layoffs or even production efficiency to decrease. The market for dry wall is unstable for many different reasons; including weather changes and economic downturn. Competitive Analysis Canty International’s potential competitors involve companies that manufacture products are substitutes or target consumers that would otherwise have been Canty’s consumers. Canty’s original product was made of wallpaper over foam core panels that were affixed to a track system. These panels had a short service life that lasted only two years. Decoline, a new product developed by the Design Lab (Canty’s product development group), is a semi-rigid decorative fabric panel. This new product consists of a surface layer made from an innovative techno-fabric covering that is cemented to a lightweight but sturdy bamboo fibre core. The surface layer of this product is highly abrasion-resistant and soil-proof; it requires very little effort to clean and maintain. In addition to the products easy maintenance, it is also fire resistant and it effectively filters sound. Because the Decoline product is fairly new, other companies would find ways to improve on that product and sell it at a reasonable cheaper price. This price competition between the products would tend to make consumers buy the cheaper product. Companies like Parkland Performance Walls and Ceilings, and Universal Plastics are examples of competing companies. Both of these companies sell similar products to Canty International. Parkland Performance Walls and Ceilings sell environmentally friendly products that meet the “green” demand in the current market. Parklands “Plas-Tex” wall system is a fiberglass-free panel that is highly resistant to the growth of mold, mildew and bacteria. This covering is primarily made up of recycled/recyclable materials helping the consumer build green. These Page 5 of 12 panels, like Canty’s Decoline, can be custom made according to the customer’s preference. (Parkland Plastics, 2005) Universal Plastics, like Parkland and Canty, also provide wall systems and coverings. This company however consists of four divisions that supply different products to different consumers. Universal Plastics four different divisions are the commercial consumer, the counter top division, high-impact wall coverings, and M&M Materials. The main product that Universal Plastics uses for commercial consumers is their Marlite product. (Universal Plastics, 2009) Since Parkland Plastics primarily offers environmentally friendly products, it takes away consumers from Canty International. Parkland is able to sell their products at a lower price because of their recycled material. By being able to sell their product at a lower price, consumers would be willing to buy their product compared to Canty. Universal Parkland is also able to produce a wide variety of consumers because of the wide range of products they are able to sell. In order for Canty to achieve more customers in comparison to Universal Parkland, they would have to reduce their price to compete against the wide array of products that Universal has. Target Market There are three markets we are aiming at and they are as follows: 1. Real-estate developers 2. Retail industry (Home Depot, Rona and other possible retailers) 3. Mainstream consumers (open demo store to sell directly to consumers) Targeting real-estate developers Real-estate market is one of the most important target market for Canty. In fact, the real-estate market is on the rise in Vancouver and other parts of country. Numerous commercial and residential buildings are continually being constructed. Despite the recent recession, real-estate demand and prices remained strong. (Unknown, 2009) Therefore, it is crucial that we acquire this market. Page 6 of 12 Source: http://www.vancouverreflections.com/2009/10/14/vancouver-real-estate-average-pricegraph-2/ The real-estate market is a well established market and with never ending territory. As long as they are constructing properties there will be a demand for wall systems and coverings. We will be providing good customer service and quality products. Therefore, the real-estate market provides potential long term customers. One big advantage for the real-estate market is that once we set up deals with major real-estate developers, we will be able to focus our advertising expenditure towards other sectors. We will have a consistent margin due to the constant uprising of new properties. Our main focus for real-estate developers is to keep a continual relationship. Targeting Retail Industry Targeting retail stores will promote accelerated growth in sales. Just by having the product on the shelf of the retail store is a form of advertising. Our targets are Home Depot, Rona, Home Hardware, and other large home improvement chains. Even though our target is business to business, if every day consumers are reluctant to buy, our business will suffer. Therefore, we need to put in efforts to advertise our product outside the retail stores to promote a strong brand image. Another advantage to selling to the retail market is that we can produce a larger amount of wall systems and coverings at a time. The greater the amount of production, the less it costs per unit basis. Consequently, we will be able to lower prices or keep current prices and attain a higher margin. Page 7 of 12 Targeting Mainstream Consumers Directly We can open a demo store, where we display all of our designs. In addition to our stock of designs, we can take custom requests from consumers. Having our own store allows consumers to customize their needs if the generic stock of designs available at retailers is inadequate. Also, we can answer any questions directly related to our products at the demo store. Employees at retail stores will not know the specifics our products, therefore cannot elaborate on the quality and cost effectiveness of our product. Alternative 1 One pricing strategy Canty International can take is the cost of ownership method. The cost of ownership method determines the total cost of owning the product over its useful life. At our current potential sales amount of 500 square meters per month, our proposed price for one square meter of Decoline is $ 164.60 per square meter. Selling Price Installation Price Service Life Yearly Cost Current Product $11.50 per M2 $4.80 per M2 2 Years $17.75 per year Decoline $ 164.60 per M2 $5.40 per M2 10 Years $17.00 per year Although the cost of the new Decoline appears high, the cost per year is approximately 4.23% cheaper than the current product. Our profit margin on the Decoline is $142.78 per square meter. Unfortunately, this strategy does not hold the most appealing price tag therefore we will need to stress through our advertisements the cost per year benefit. Value-based pricing strategies can be quite effective however they also necessitate a great deal of consumer research to be implemented successfully. Advantages 1. Large profit margin 2. Cheaper per year cost compared to Canty’s current product 3. Buyers associate high quality with high price Disadvantages 1. High prices may deter a lot of consumers at first glance 2. Additional advertising cost to stress the fact about low cost per year 3. Research is necessary to test if buyers are willing to spend a large lump sum instead of small amounts every two years, despite the lower cost per year Page 8 of 12 Alternative 2 Another pricing strategy Canty International can use is the cost-based method. The cost-based pricing method determines the final price to charge by starting with the cost. Due to the fluctuation of demand on a per month basis, we must estimate the cost ahead of time with previous cost history to determine the selling price for the coming month. However, Decoline is a new product therefore it does not have a cost history as of yet, so we must assume the sales amount will be the same as the current product at 500 square meters per month. This method fails to take into account the consumers and competitors’ prices. This method potentially could capture a huge market share or generate very few sales. We will mark up the product 100% of its cost and in case of low sales we can lower the margin and use it to our advantage as markdowns. Quantity 500 M2 1000 M2 1500 M2 2000 M2 Cost $21.82x500 = $10910 $16.60x1000 = $16600 $14.86x1500 = $22290 $13.99x2000 = $27980 Selling Price $43.64x500 = $21820 $33.2x1000 = $33200 $29.72x1500 = $44580 $27.98x2000 = $55960 Profit Margin $10910 $16600 $22290 $27980 Our initial price will be $43.64 until we generate some cost information over a period of time. Advantages 1. Steady profit margin 2. Never sell below cost 3. Low prices Disadvantages 1. Doesn’t take into account competitor prices 2. Doesn’t take into account customer’s value of the product 3. If there’s a sharp increase in price, sales will go down Alternative 3 In today’s world, there’s a lot of competition and consumers tend to choose the product with the best “bang for the buck”. The last strategy Canty International can utilize is by setting the initial price low for the introduction of the new product. When the product starts to slowly pickup in sales, market share, Page 9 of 12 and profits, the company can raise the price. The initial price should be $21.82 which is our breakeven price. Quantity 500 M2 1000 M2 1500 M2 2000 M2 Cost $21.82x500 = $10910 $16.60x1000 = $16600 $14.86x1500 = $22290 $13.99x2000 = $27980 Selling Price $21.82x500 = $10910 $21.82x1000 = $21820 $21.82x1500 = $32730 $21.82x2000 = $43640 Profit Margin $0 $5220 $10440 $15660 This price should only continue up until we reach our production capacity. Decoline is a high quality product and consumers will be willing to pay more for the product. When demand has reached or exceeded our capability to supply we are able increase the price steadily. A steady increase of 5% profit margin until the demand becomes slightly lower than our production capabilities. Also, as production increases the cost also drops due to fixed costs. However, we will not lower the selling cost to reflect the drop in cost of production as our price is already low. Advantages 1. Attracts more consumers 2. Competition with other companies 3. Puts the product on the market Disadvantages 1. May not be able to raise prices to desired amount 2. Consumers will attribute low cost with low quality 3. Other product lines will suffer in sales Solution Our solution will be the first alternative using the cost of ownership method. The reason we chose this method is because it generates the highest profit margin and at the same time customers will attribute higher quality with higher price. We are able to achieve this due to the fact that the Decoline is infact a high quality product. Although we will experience higher advertising costs because we need to stress the fact that the new Decoline has a lower per year cost, this will be made up with the high profit margin. We will offer large orders with quantity discounts. As our production goes up our cost per unit basis drops, therefore we will be able to give customers a discount without changing the profit margin. Consumers will see a further benefit in per year cost as the order amount increases. This will both encourage customers to buy more and it will benefit us also because we are retaining the same consistent profit margin. Page 10 of 12 Example discounts: Quantity 500 M2 1000 M2 1500 M2 2000 M2 Cost $21.82x500 = $10910 $16.60x1000 = $16600 $14.86x1500 = $22290 $13.99x2000 = $27980 Selling Price $164.60x500 = $82300 $159.38x1000 = $159380 $157.64x1500 = $236460 $156.77x2000 = $313540 Discount 0% 3.17% 4.22% 4.76% We are able to retain these high prices until we have captured the majority of the inovators/early adopters. As sales slow down we will lower the price to capture the next most price sensitive segment. Implementation Plan We can initiate our plan by advertising to our target market. For example, we can have a press release to announce our new product. During the press release we can offer an initial discount for the attending audience to increase attendance. We can also hand out samples. We can participate in conventions and have a booth to give out information. Numerous potential customers attend these conventions looking for specific products. We need to get in contact with retailers to initiate our contract with them to carry our product. In retail stores and our demo store we can have sales associates to demonstrate our new product in a prebuilt showroom. We need to get into contact with major real-estate developers and convince them to use our product. Our goal is to sign a long-term contract with these developers to ensure consistent sales. We can provide a training service on how to effectively use this new product. Plan B We have chosen alternative 3 as our plan B. We are going to use market penetration pricing. Our initial price will be low to capture as much market share as possible before raising the price. This method however does not give the customers an initial sense of quality. However, this is not necessarily a disadvantage because the Decoline is a high quality product and customers will soon realize they are experiencing the best “bang for the buck”. Another reason why we chose this as our alternative is because we can use this to gain market share and release a new more expensive product to generate future revenue. In the case that we are unable to raise the price on Decoline, we can shift our attention to other products. Page 11 of 12 Bibliography Parkland Plastics. (2005). Plas-Tex Thick Panels from Parkland Plastics. Retrieved Nov 1, 2009, from ParklandPlastics: http://www.parklandplastics.com/ Universal Plastics. (2009). The Marlite Specialists - Universal Plastics. Retrieved Nov 1, 2009, from UniPlastics: http://www.uniplastics.com/index.php Unknown. (2009, August 5). July 2009 home sales better than pre-recession. Retrieved from CIV: http://www.chineseinvancouver.ca/2009/08/july-2009-home-sales-better-than-pre-recession/ Page 12 of 12