National Aeronautics and Space Administration Usage of Decision Analysis Methods Outside of a Classroom Environment by Aerospace Researchers Sharon Monica Jones NASA Langley Rafael E. Landaeta, C. Ariel Pinto and Resit Unal Old Dominion University James T. Luxhøj Rutgers University Hampton Roads Area INCOSE Conference on Decision Analysis and Its Applications to Systems Engineering, Newport News, VA (November 17-18, 2009) www.nasa.gov Outline • Background/Definitions • Data Collection Process • Results • Concluding Remarks National Aeronautics and Space Administration Jones,, et al. (2009) 2 Problem Definition • Aerospace technology managers need: To predict future technologies To assess progress toward R&D goals • Aerospace technology portfolio decisions are difficult because: Very little time to acquire background data Uncertainty factors (e.g., politics, global economy, environment, funding) • Prescriptive decision analysis methods Have been used for financial portfolio assessment Value for policy related decisions has been questioned National Aeronautics and Space Administration Jones, et al (2009) 3 Ralph Keeney’s Suggestions for Making Better Decision Makers* • Develop concepts, tools and procedures to help decision makers “My experience is that many people, including well-educated people, have a very difficult time in structuring their decisions. They can get mixed up about the difference between fundamental concepts such as alternatives and objectives.” • Use real decisions, not just laboratory problems in decision research “We have learned a great deal from all the laboratory settings where decision experiments have been conducted. There have also been some research studies of real decision problems. I feel there is much more to be gained by having more of this type of research.” • Teach people what they can and will learn and use “…hundreds and thousands of people have had at least a course that included a substantial part on decision analysis and very few have probably ever conducted a formal decision analysis. Once we find out what people can and will learn and use, that should constitute the basis for much of our teaching of decision analysis.” *Source: Ralph L. Keeney, “Making Better Decision Makers”, Decision Analysis, 1:4 (2004) National Aeronautics and Space Administration Jones,, et al. (2009) 4 Decision Analysis Usage in Aerospace Portfolio Development • Aerospace managers have investigated the use of decision analysis methods for portfolio investment decisions: Commercial Aviation Safety Team (CAST) NASA Aviation Safety Program Future Aviation Safety Team (FAST) • These technology assessments involved: Resource commitments (e.g., employee time, travel money, software acquisition, training) Assumption that decision analysis methods would improve aerospace technology assessment process National Aeronautics and Space Administration Jones,, et al. (2009) 5 Technology Assessment “ A process for measuring the impact of established or new technologies” *Hans Mohr, “Technology Assessment in Theory and Practice”, Society for Philosophy and Technology, 4:4 (Summer 1999) National Aeronautics and Space Administration Jones, et al (2009) 6 Aerospace Technology Assessment Three different processes for examining impact of a set of technologies Technology assessment Technology forecasting Aerospace Technology Assessment Technology foresight National Aeronautics and Space Administration Jones, et al (2009) 7 Conceptual Model * 1. Identify Context & Understand Objectives 2. Identify Alternatives 3. Decompose & Model the Problem a. Model of Problem Structure b. Model of Uncertainty c. Model of Preferences Decision Analysis Methods Aerospace Technology Assessment 4. Choose the Best Alternative 5. Sensitivity Analysis 6. Implement the Chosen Alternative *Adapted from Robert T. Clemen, Making Hard Decisions, 2nd Edition (1995) National Aeronautics and Space Administration Jones, et al (2009) 8 Purpose of Study What is known: What is unknown: Decision analysis methods in financial portfolio assessment Decision analysis methods for policy related decisions Decision experiments in laboratory settings Decision analysis methods in real decision problems Technology assessment in medical R&D Technology assessment in aerospace National Aeronautics and Space Administration Jones, et al (2009) 9 Study Overview • Population was aerospace researchers with experience in one or more of the following: Aerospace program/project management Aerospace technology assessment Aerospace technology selection Aerospace R&D portfolio development • Methods that were investigated in the study Decision trees Influence diagrams Criteria aggregation methods Explicit tradeoff approaches • Participants were questioned about their usage of these methods for aerospace technology assessment National Aeronautics and Space Administration Jones, et al (2009) 10 Decision Trees Value of XYZ stock increases Buy shares of XYZ stock Value of XYZ stock unchanged Earn money Total amount of money unchanged Value of XYZ stock decreases Lose money Don’t buy XYZ stock = decision node Total amount of money unchanged = chance node = consequence node National Aeronautics and Space Administration Jones, et al (2009) 11 Influence Diagrams chance node Price of XYZ stock at future point Buy XYZ stock? decision node National Aeronautics and Space Administration Change in amount of money consequence node Jones, et al (2009) 12 Criteria Aggregation Methods • Methods in which two sets of aggregated indices are developed and used to evaluate the alternatives in the decision problem • Methods in the category include: Analytical Hierarchy Process (AHP) Weighted Sum Model (WSM) n A*WSM-score = max i aij,wj, for 1=1,2,3,….n j=1 where, A*WSM-score n aij wj = = = = the WSM of the best alternative the total number of criteria the score of the i-th alternative in terms of the j-th criterion the weight of importance of the j-th criterion Example of Simple Weighted Sum Model * *E. Triantaphyllou, Multi-Criteria Decision Making Methods: A Comparative Study(1995) National Aeronautics and Space Administration Jones, et al (2009) 13 Explicit Tradeoff Approaches • Decision analysis methods that are based on value functions • Methods in this category include: Multi-Attribute Utility Theory (MAUT) Simplified Multi-Attribute Rating Approach (SMART) National Aeronautics and Space Administration Jones, et al (2009) 14 Excluded Decision Analysis Methods • Avoided decision analysis methods that are not popular in U.S. • Real world applications are complex with large amounts of uncertainty • Specific decision analysis methods that were excluded from study: Outranking methods (e.g., ELECTRE, TOPSIS) Optimization methods Analytic network process (ANP) National Aeronautics and Space Administration Jones, et al (2009) 15 Data Collection and Analysis Process Refine List of Candidate Survey Participants Develop List of Pilot Participants Conduct Pilot Survey Review & Analyze Pilot Results Modify Survey Instrument Develop WebBased Survey Instrument Conduct Survey Analyze Results Legend Survey Development Data Collection Data Analysis National Aeronautics and Space Administration Jones, et al (2009) 16 Web-Based Instrument Development • Several web-based services examined • Questions developed based on several sources: Short surveys at professional meetings Validated research in decision analysis literature • Identities of survey participants remained anonymous National Aeronautics and Space Administration Jones, et al. (2009) 17 Pilot Survey • Conducted with subset of population (10 persons) • Think aloud cognitive interviewing techniques used Solicitation of all thoughts and comments Manual recording of information during completion of online survey De-identification of subjects in final documentation National Aeronautics and Space Administration Jones, et al. (2009) 18 Survey Instrument Modification • Questions were modified, added or eliminated from the survey based on input from: Pilot survey comments Data analysis of pilot survey data Additional comments from other reviews (e.g., ODU IRB) • Number of survey questions reduced from 70 to 65 National Aeronautics and Space Administration Jones, et al. (2009) 19 Data Collection Overview • Approval to conduct survey was obtained from NASA Langley and ODU Institutional Review Boards (IRB’s) • E-mail invitation was sent to 260 persons • 154 total visits to survey website 16 partial responses 99 completes surveys • Out of the 99 completed surveys 76% male, 24% female Highest degree level was 60% Masters, 21% Bachelors, 18% Doctorate, 1% Associates 72% employed as government civil servants National Aeronautics and Space Administration Jones, et al. (2009) 20 Job Functions National Aeronautics and Space Administration Jones, et al. (2009) 21 Aerospace Experience National Aeronautics and Space Administration Jones, et al. (2009) 22 Decision Trees National Aeronautics and Space Administration Jones, et al. (2009) 23 Influence Diagrams National Aeronautics and Space Administration Jones, et al. (2009) 24 Criteria Aggregation Methods National Aeronautics and Space Administration Jones, et al. (2009) 25 Explicit Tradeoff Approaches National Aeronautics and Space Administration Jones, et al. (2009) 26 Usage of Decision Analysis Methods Outside of a Classroom Environment National Aeronautics and Space Administration Jones, et al. (2009) 27 Categories of Non-ATA Usage of DA Outside of a Classroom Environment National Aeronautics and Space Administration Jones, et al (2009) 28 Additional Questions National Aeronautics and Space Administration Jones, et al. (2009) 29 Additional Questions (cont’d) National Aeronautics and Space Administration Jones, et al. (2009) 30 Additional Questions (cont’d) National Aeronautics and Space Administration Jones, et al. (2009) 31 Additional Questions (cont’d) National Aeronautics and Space Administration Jones, et al. (2009) 32 Additional Questions (cont’d) National Aeronautics and Space Administration Jones, et al. (2009) 33 Likelihood of Future Usage of DA Methods National Aeronautics and Space Administration Jones, et al. (2009) 34 Concluding Remarks • This is a subset of the total data There are many additional questions in the study More formal analysis of the data was conducted using structural equation modeling techniques to test a set of hypotheses • Survey participants believed that the successful use of decision analysis methods depends on: Selection criteria in the decision model Experience of the person that implements the method Reliability of the input data • Training/education does not guarantee future use of a decision analysis method National Aeronautics and Space Administration Jones, et al. (2009) 35 Questions? National Aeronautics and Space Administration 36 National Aeronautics and Space Administration Your Title Here 37