1 EDSGN 100 Design Project #1 FINAL REPORT Redesigning An Electric Toothbrush Introduction to Engineering Design EDSGN 100 Sec 24 The Crazy People- Goin’ All Night Long Merna Hanna- moh5445@psu.edu Chris Velez - cqv5055@psu.edu Lauren Gabryluk - leg5236@psu.edu Floyd Dorazio - fjd5063@psu.edu Submitted to: Prof. Sven Bilen Date: 10/21/2013 Executive Summary: The main objective of this project was to redesign the “Dora the Explorer” toothbrush to satisfy consumer needs and complaints. We gathered this feedback to break down what is most important and what is out of reach. Our overall concentration of this design project was the battery life and ergonomics of this toothbrush and we created an efficient way to improve it. We implemented a rechargeable battery, smaller design for ages 2 to 5 with a better grip and tongue 2 cleaner. Our goal is for children to enjoy using this toothbrush while still having an efficient toothbrush for good oral hygiene. 1.0 Abstract The objective of this project was to analyze the presented electric toothbrush in the market and redesign the product based on targeted customer needs. To do this, we vigorously tested every aspect of the toothbrush, such as noise level, rotations per minute, weight, etc. After collecting our data, we assessed our data to see where the toothbrush could be improved. We combined the proposed areas of improvement with our customer needs, brainstormed ideas to redesign the product, and applied our designs to create a better toothbrush. 3 1.1 Initial Problem Statement Our initial problem statement was to design a product based on a current product in the market that will better meet the needs of the targeted children's population further. The main components that we considered redesigning were conservation of power and ergonomics . 2.0 Introduction The Dora Explorer colgate electric toothbrush is a quality kid’s toothbrush. It is a nonrechargeable electric toothbrush which cleans in a directional rotating spin action. Our goal is to take this product and through market analysis, benchmarking, and engineering creativity create a more well rounded toothbrush. Our new and improved design not only performs the job of cleaning teeth more effectively, but will establish a firmer niche in the market and will result in higher customer satisfaction. Our market analysis allowed us to look into the minds of customers and see what they wanted in a product. Through their feedback we were able to see what the customer wanted a longer lasting battery life and replaceable toothbrush heads making it more sustainable. By benchmarking our original product to those on the market we were able to compare to competitors in regards to the needs of the customer. We began concept generation where we generated a wide variety of elements in our toothbrush . We then rated these concepts to our customer needs and found four of the best. Rating these concepts to our original product we created our final design. 3.0 Mission Statement To redesign the dora the explorer electric toothbrush to be more children friendly. Our goal is to make it more convenient and efficient for our 2 to 5 year old consumer base. Customer satisfaction is our main objective to create the most revenue in comparison to other children’s electric toothbrush markets. 4.0 Customer Needs Assessment To begin with, we interviewed various consumers with similar colgate electric toothbrushes to create our initial customer needs list and assessment Our group did this through a survey of questions concerning the function and style of the toothbrush. The needs were generated off of their responses and further online research of the product. We also included more practical changes we believed were necessary. 4 Table 1. Initial Customer Needs List 1)appealing colors -glow in the dark 2)automatically dispensed toothpaste 3) bristle stiffness 4)cheap 5)clean,white,gum 6)direction the head and neck vibrate 7)indicator bristles 8)make sure bristles are not weak 9) power of vibration 10) quiet 11)Sensitivity settings 12)wireless 4.1 Hierarchical Customer Needs List Need Number Need Importance 1 Battery Life 5 2 Picture/Color 1 3 Ergonomics 5 4 Ease of head change 4 5 Cost 3 6 Battery Accessibility 4 7 Noise 2 8 Size of Bristles 3 9 Length/Width of Brush Head 3 10 Strength of Brush materials 2 11 Artistic Design 2 12 Cleans Teeth 5 13 Waterproof ability 4 5 4.2 Customer Interviews and Feedback We interviewed various students from Packer Hall about their toothbrush. These were 11 students with similar colgate electric toothbrushes. From their interviews, we found that 8 out of 11 were not satisfied with the battery life of their toothbrushes. All students interviewed recommended a change in the aesthetics of the toothbrush. These were the two main needs we found that need to be addressed in the redesign of the brush. Other online research of the kids brush showed that battery life was the main concern with the prototype. Due to that, we believe the most important need to be addressed is the battery life followed by the design of the grip. Many parents complained about the size of the grip for their child online and said it was hard for the child to hold. All groups of the surveys were satisfied with the design creativity of the brush. From the look of the brush head, as a group we decided to make it smaller to easily fit in a childs mouth. Some parents were critical of the size and said their child was uncomfortable with the brush head. Also 2 out of 11 students said the brush head was too large for comfort. That is why we considered it a change that is moderately important. Our Survey given to students: Questions for electric toothbrush users Are the batteries easy to replace? Explain. How much are you willing to pay for the toothbrush? Is it easy to hold onto? Explain. Is the toothbrush aesthetically pleasing? Explain. Is the product easy to use? Explain. What do you think about the quality of the tooth brush? Explain. What toothbrush do you use? Explain. Amazon & Colgate Reviews Battery Life Sucks: It died with in two days; replaced the batteries, then it died a week later. What a waste! Other than that it's a good basic toothbrush. My 2.5 year old granddaughter was fascinated by my electric toothbrush so we bought one for her. She loves the power action and has to be discouraged from using it on all surfaces in addition to her teeth! Makes brushing much more fun. . .we've had to replace the batteries already! This is the third one of these we've had since Christmas (now March 4.) They keep breaking. They just stop working. My kids love them, but they are not durable. My kids are 7 and 5. They are not getting them really wet or anything that might ruin the batteries. too bad because they are very cute. 6 Head is Too Big: There are better brushes from Oral-b electric brushes for the same price and though they doesn’t say kids; their heads are smaller than this one. I have trouble brushing the sides of my 5 year old's teeth because the brush head is so big. When she brushes her teeth herself, she doesn't even try to brush there. The biggest problem with this brush is that the head is simply too large. On small kids, it hurts the cheeks whenever I brushed the side of the teeth. One thing that helped was asking the kid to close the jaw when brushing the side. I don't know why they have to make it so large. The bottom bristles are static (they don't move) and are useless. Maybe removing them can make the head smaller. The Crayola doesn't have these useless bristles and does have a smaller head. Heads Not Replaceable: My 16 month old would not let me brush her teeth. She loves this, only problem is you can not replace heads so you have to buy a new toothbrush instead of being able to replace heads. On the plus side, the batteries are easily replaceable. But you will only do this two or three times, then you'll have to throw the brush away since the brush head isn't replaceable. 4.3 Metric Table Metric Number Need Number Metric Importance Units 1 1 Battery Life 5 hours 2 2, 11 Style 3 scale 1 to 10 3 3 Handle Diameter 5 mm (millimeters) 4 4 Ease of Use 4 scale 1 to 10 5 5 Cost 3 $ (dollars) 6 6 Battery Accessibility 4 scale 1 to 10 7 7 Noise 2 dB (decibels) 8 8,9 Bristle/Head Size 3 mm (millimeters) 9 10 Strength of Materials 2 scale 1 to 10 10 12 Effectiveness 5 scale 1 to 10 7 11 13 Waterproof 4 IPX 1 to 8 (ingress protection) 5.0 Revised Problem Statement We decide to continue with our idea to make our redesigned toothbrush more energy efficient and better suited for children. From customer reviews we concluded that battery life was a big issue so we made our design a rechargeable toothbrush. In order to make the toothbrush more user friendly for children, we added extra rubber gripping to prevent slipping. We removed the stationary bristles and added a tongue cleaner to the back of the brush head in order to encourage good oral hygiene habits in kids. 5.1 External Research First, we used online web pages to find out patent research, customer needs, benchmarking sources and general information about electric toothbrushes. These can be located in our references section. This step is of great importance as it provided multiple sources of reference as opposed to just having just one source. 5.2 Patent Research In our patent research, we found patents that had detailed explanations and various technical drawings of products and ideas already available in the market. We used this information to find products with similar features and others that we could implement into our design. 1 Brush Head For Toothbrush Application number: US 09/425,423 Publication date: Jun 10, 2003 Filing date: Oct 22, 1999 8 2 3 Method of Decorating Integrated Tongue cleaner Application number: US 11/104,158 Publication date: Oct 13, 2009 Filing date: Apr 12, 2005 Application number: US 13/116,251 Publication date: Jan 29, 2013 Filing date: May 26, 2011 5.3 Product Archeology In order to get a better understanding of how the electric toothbrush came to be and to gather information that may help us in our redesign, we researched the history of the electric toothbrush. It was several centuries ago when oral hygiene consisted of cleaning the teeth with only stick, bones, feathers and animal hairs. The modern nylon bristles so widely used today was created in 1938. A company called DuPont de Nemours introduced brushes with nylon the first tooth bristles. Around 1939, Swiss scientist invented the revolutionary idea of a electric toothbrush. P.G Woog created their design fifteen years later and the rights were purchased by Squibb, the American oral hygiene company. The first electric toothbrush introduced to U.S Consumers was called the Broxodent. It used a attached cord that would plug into a power source. It was sometime later that General Electric introduced a prototype which used a rechargeable battery. From then on, rechargeable toothbrushes have become the norm. Oral-B is the current leading toothbrush creator with a wide range of manual and electric toothbrushes that meet multiple consumer needs. Technological advances have provided multiple features to toothbrushes today including, 9 UV brush head sterilization, LCD screens, 2 minute auto timers, and pressure sensor alerts. All of which have been engineered and designed to meet the consumer needs. 5.4 Benchmarking For our benchmarking we decided to compare our original Dora the explorer toothbrush to the other children’s toothbrushes other teams had. Compared to other team’s toothbrushes, ours had below average battery life which is why we are redesigning around that initial problem. i-Benchmarking Table Feature Oral-B Type 3744 Iron Man Arm & Hammer Spinbrush Team 5, unanimous Ergonomics 4 2 3 2 Battery Life (days) 85.0 31.0 74.0 295 Noise Level (dB) 70.4 71.0 71.4 60 Brush head size Not given Not given Not given Not given Cost $12.18 $12.50 $8.23 $9.00 Weight w/ batteries (g) 140. 7 83.7 112.5 N/A Design creativity 2 2 3 N/A Case removal (battery) easily removable twist cap very bottom, inside case at bottom, standard hidden, out of the way Durability 4 1 3 N/A 5.5 Global Issues An important issue that our product will face in the product market is that fact that we will have trouble marketing to third world countries and some developing countries since electricity isn’t readily available in most of their households. They also are cultures where most of the population isn’t concerned with oral hygiene as much as other things that are more important to their daily lives. On top of that it may be that the nickelodeon character Dora may not appeal to children in other countries or of different cultures. 5.6 Product Dissection 10 When dissecting our product we started off with detachable pieces which was only the battery cover and the two AAA energizer batteries the product came with. Then we began to remove parts that required more effort such as the brush head that we got off using screwdriver. The oscillating brush head and stationary bristles were removed and from there we could get a small metal rod out that was holding the metal rod that made the brush oscillate in place. It was more difficult to pull the motor and motor bracket out from the bottom of the toothbrush. After removing the motor, it was still functional and operated when the batteries were connected. From there we took of the rubber on and off switch which was molded straight to the plastic case. The entire toothbrush case is all one plastic component. i-Art-Function Matrix for Electric Toothbrush Function Art Gears, Cranks, Pivotal Motion Oscillating Brush head Toothbrush motor Energy storage Charger tongue cleaner gear, orbiting members, spurs Lithium Ion battery, circuits Electromagnet ic fields, lithium ion cell batteries tongue scrapers,driv e shaft, gears US6536066 US 8418302 US5170525 US 6798169 US 8359693 11 6.0 Target Specifications This is the Target Specifications Table that emphasizes our Customer Needs through marginal and ideal values. This helps us determine what components we want in our final toothbrush to appeal to our target group. Metric No. Need No. Metric Im p Units Marginall y Acceptabl e Ideal Value 1 1 Battery Life 5 hours >53.6 56 2 2, 11 Style 3 scale 1 to 10 >6 8 3 3 Handle Diameter 5 mm (millimeters ) <28 25.5 4 4 Ease of Use 4 scale 1 to 10 >6 9 5 5 Cost 3 $ (dollars) <$15 $8.99 6 6 Battery Accessibility 4 scale 1-10 >7 10 7 7 Noise 2 dB (decibels) <75 <70 8 8,9 Bristle Head/Size 3 mm (millimeters ) <15 13.5 9 10 Strength of Materials 2 scale 1 to 10 >5 10 10 12 Effectiveness 5 scale 1 to 10 >7 10 11 13 Waterproof 4 IPX 1 to 8 (ingress protection) >4 8 12 7.0 Concept Generation In these Concept Generation Webs, we portrayed the numerous ideas we came up with in analyzing the consumer needs and feedback. These are our ideas to redesign the electric toothbrush to become more appealing to the consumer in our target age group as well as the parents purchasing them. Type of Energy Concept Web: In this web, we have brainstormed how to make the toothbrush more energy efficient with goals of keeping the costs relatively low. The battery life of the Dora Explorer toothbrush is short in comparison to other top electric child toothbrushes. We included electrical and solar energy sources as power, with varying options in the electrical field. 13 Brushing Styles Concept Web: The Brushing Styles Concept Web displays numerous ways in which the toothbrush would be able to clean teeth. Through these different types of heads, all different consumers are able to get the “right,” efficient pace they desire. More Functions Concept Web: The More Functions Web includes additional functions that we have generated through the consumer feedback process. They are functions that will make the overall toothbrush, teeth cleaning experience more enjoyable for the consumer (brusher) while using the toothbrush. 14 Morphological Chart: 15 7.1 Reasons for Not Choosing Concepts Some concepts simply did not make sense when matched with one another, for all sorts of reasons. Whether it was the fact that the rechargeable battery and timer would have increased the price too much, or solar powered for playing music. There were however, some concepts that stuck and some concepts that formed together to create a new concept all together. Below in Concept Screening you can see how different designs compare against each other. 8.0 Concept Selection This table shows a list of selection criteria in which we based our new concepts off of. A minus sign meant the new concept was worse than our original toothbrush, a 0 meant that the concept was the same as our original toothbrush, and a plus sign meant that the concept was better than our original concept. Each of these signs was placed in the various rows that matched up with the selection criteria. The more pluses a concept received the better the concept is. The more minuses a concept received the worse the concept is. Concept Screening /Pugh Table Selection Criteria Design 1 Butterfly grips Design 2 Tongue cleaner Design3 Oscillat ing head (bristles remove d) Design 4 Try me cover Design 5 backpackagi ng Design 6 Rechar geable battery base Ergonomics + + + + 0 + Battery Life 0 - - 0 0 + Noise level 0 + 0 0 0 0 Brush head size 0 - + 0 0 0 cost - - + - 0 - 16 weight - - + 0 0 - Design Creativity + + + + + + Case removal (battery) 0 0 0 0 0 + durability + 0 + 0 0 + Sum +’s +3 +3 +6 +2 +1 +5 Sum 0’s 4 2 2 6 8 2 Sum -’s -2 -4 -1 -1 0 -2 Net Score +1 -1 +5 +1 +1 +3 Rank 3 4 1 3 3 2 Continue ? Yes Yes Yes Combin Combin Yes e e ii-Concept Selection Matrix Table 17 9.0 Final Specifications Table Feature Metric Previous Specifications New Specifications Battery Life Hours 53.6 56 Style Scale 1 to 10 6 8 Handle Diameter mm 28mm 25.5mm Ease of Use scale 1 to 10 6 9 Cost $ (dollars) $ 5.00 $ 8.99 Noise dB (decibels) 73.59 dB 70 dB Bristle Length mm 9mm 6.5mm Head Width mm 15mm 13.5mm Effectiveness scale 1 to 10 7 10 Our purpose is to redesign our electric toothbrush to appeal to a range of children needs and wants. The final toothbrush has a rubber button with an off/on option. To protect the toothbrush against water entry and have a noise reducing effect a thin rubber is placed inside. The brush has a single rotating brush head with two opposing circle brush heads. Also, the brush head has a tongue cleaner. The blue section its shows it’s worn out. It is designed to optimize cleaning potential, ease of use, and customer satisfaction. 18 9.1 Design Drawings Design #1 Grips in the shape of butterflies were added. This helps younger children grip onto the brush easier and also satisfying their creativity with the butterflies. The designs help them enjoy brushing their teeth more. Design #2 To this design, we added a tongue cleaning brush. This helps clean bacteria from your tongue and also makes brushing more fun for kids. Mainly this focuses on better hygiene for children. 19 Design #3 For this design, we took away the stationary brushes on the brush heads. This is mainly to make the brushing more comfortable for children. The excess brushes may hurt a child’s mouth, in which they have smaller teeth and do not need as many bristles. 20 Packaging Design To the package, we added a try me button to help children and their guardians decide whether the brush is right for them. Also on the back, we added directions of how to change batteries in the mechanism. We researched this and found that this is a frequent problem occurring and should be addressed. 9.2 List of Parts 21 9.3 Assembly of the New Brush The new additions of the brush are very simply and cost efficiently added to the toothbrush. The rubber butterfly grips are added by adhesive to the sides of the toothbrush. A tongue cleaner is applied the same way. However, the head is changed internally simply by a twist of the shaft,in which it is popped out and changed. These additions make the mechanism easier to use and more consumer friendly. 10.0 Embodiment Design For the Embodiment Design and Final Design, we incorporated all three of our design together without sacrificing any efficiency. A tongue cleaning brush was added to the back of the brush head for a more efficient clean of the mouth. We also decided to discard the stationary bristles because they are somewhat unnecessary. Also for added grip, we added grips on the side to help children hold the brush more easily. This is the ideal and final design for our toothbrush redesign. Customer Aspects / Technical Aspects Importance Ease of use 5 Ergonomic 5 Functional 4 Style 3 Size 3 Bristles Brush Head Battery Holder Grip O O O O O O O O O Button O O O O 22 11.0 Conclusions Throughout this process of engineering a toothbrush, we dissected, benchmarked and redesigned. We believe that our final product will satisfy the consumer better than the prototype. By the addition of grips that satisfy children, the tongue brush cleaning feature, and the single rotating brush head, the design should satisfy all parties targeted for consumption. While brushing their teeth, the consumer will have a more effective and satisfactory time. This finished product will satisfy all consumer needs and wants! References "Colgate Dora The Explorer Power Toothbrush." ExpoTV. N.p., 29 Dec. 2007. Web. 19 Oct. 2013. "Customer Reviews Colgate Powered Toothbrush, Dora the Explorer." Amazon. N.p., 20112013. Web. 14 Oct. 2013. “Evolution of the Toothbrush." Gargles. WordPress, 6 Aug. 2007. Web. 19 Oct. 2013. "The History of the Electric Toothbrush." CosmicSmile.com. N.p., 10 Aug. 2011. Web. 20 Oct. 2013.