ZIA A. BEHGOMAN
44194 Shady Glen Ter • Ashburn, VA 20147 • (703) 298-7292 • Zia_behgoman@yahoo.com • zbehgoman@gmail.com
Network Engineer
Accomplished IT professional and U.S. Citizen with 13 years of experience in the telecommunications industry combining
technical and business solutions to support overall corporate strategic goals. My ability to leverage operations and
technical knowledge has led to my career growth and progression. Consistently receive excellent performance reviews
and won a 2009 Customer Service Recognition Award. I am looking to utilize my background in an IT leadership role with
an organization that rewards hard work, results and success. Fluent in spoken English, Farsi, Dari, Pashtu, Hindi, and Urdu.
Proficient in translating between Farsi , and English.
Career Highlights:
 Project Manager for Bank of American and DaVita centers at 1,500 locations.
 Collaborated with internal groups to coordinate tasks, meet project goals, and provide client with status updates.
 Coordinated multiple team schedules from Tier 1, 2, and 3 technicians to ensure successful circuit activations.
 Technical Lead - created equipment configuration files, and deployed changes to the VzB network for layers 2 & 3.
AREAS OF EXPERTISE
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Network Administration
Disaster Recovery
Installation & Configuration
IT Leadership
Cross-Functional Training
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IT Roadmaps and Scalability
Project Management
IT Security
Training and Development
Team Leadership
 Network/Application Support
 IT Resource Planning
 Documentation,
Troubleshooting & Support
 Translating – English/Farsi
TECHNICAL SKILLS
Router:
Juniper:
IOS:
Protocols:
Technologies:
Hardware:
WAN Technologies:
Private IP Routing:–
Ticketing Systems:
Cisco 2600, 2811,2900; Cisco Catalyst, 1940, 12000 GSR, CRS-8
M40, M320, M960
UNIX, Windows, JunOS, Cisco IOS, Cisco IOS-XR
TCP/IP, (BGP, RIP, OSPF)
MPLS, VPN, NAT
Cisco, Juniper M40, M320, MX960, Adtran, Nortel
ATM, Frame Relay, TDM, SONET, dot1Q
VRF Lite
Remedy, ETMS
PROFESSIONAL EXPERIENCE
Verizon Business, Ashburn, VA
2006-2013
LAN/WAN Specialist (2007-2013)
 Designed, troubleshot, and implemented•T1 OC192 and Ethernet circuits up to 10G.
 Leveraged extensive Internet circuit / routing service provider experience.
 Analyzed DNS zone file, BGP implementation, and usage statistics information for activation.
 Managed high speed circuit installations and troubleshoot QoS, Static / BGP routing failover, and
configuration of both the customer edge and provider edge gateway routers.
 Developed router configuration files for Adtran, Cisco, Nortel, Juniper, and various other routers.
 Trained and mentored Verizon employees on Managed PIPs.
Circuit Engineer (2006-2007)
 Provision high speed circuit service delivery for the international market.
 Managed the daily operations of the Verizon Global Partner Internet Access program.
 Documented and escalated hierarchical procedures across the company and with the LECs.
 Processed circuit installations, change and disconnect service orders and coordinated with Telco/Verizon
personnel
 Prepared orders for new service, changes to existing service and disconnects to LECs.
ZIA A. BEHGOMAN – PAGE 2
MCI-WorldCom, Ashburn, VA
2000-2006
Telecom Tech II – 01/2000 - 01/2006
 Mid-Atlantic field operations support coordinator and led field engineers in the completion of maintenance and
installation issues.
 Coordinated field coverage for the Virginia, West Virginia, and Western Pennsylvania region.
 Addressed high priority circuit outages, maintain internal systems and coordinate/schedule installations.
 Performed the tasks of a Data Center and Web Hosting Technician.
EDUCATION & TRAINING
Business Communication, Marketing, Finance & Management, University of Phoenix (Axia College), 2007
Information Technology, NVCC, 1995-1997