• PRINCIPLES AND PRACTICES OF MANAGEMENT • REFEREED BOOK – MANAGEMENT PRINCIPLES AND GUIDELINES BY THOMAS N DUENING AND JOHN M IVANCEVICH Etymology of the word • The verb manage comes from the Italian maneggiare (to handle — especially a horse), which in turn derives from the Latin manus (hand). • The French word mesnagement (later ménagement) influenced the development in meaning of the English word management in the 17th and 18th centuries. • Management has to do with power by position Historical development • Some see it as a late modern conceptualization. It began with Adam smith, john Stuart mill, Eli Whitney, James watt etc. in such case there is no premodern history. Only harbingers (stewards) were there. • Some writers trace back to Sumerian traders and to the builders of pyramids of ancient Egypt. • Though there existed slave-owner relationship they did not feel compelled to face the issues of management. • With the spread of Hindu- Arabic numerals(5th -15th century) and the codification of double entry book keeping(1494) provided tools for management assessment, planning and control. • With the emergence of the industrial revolution it made sense to most of the owners to carry out the functions for and by themselves • With the growth and expansion, split between the owners, day to day managers (independent specialists in planning and control) the concept of management has become more common. development • Peter Drucker (1909 – 2005) wrote one of the earliest books on applied management: Concept of the Corporation (published in 1946). Drucker went on to write 39 books, many in the same vein. • H. Dodge, Ronald Fisher (1890 - 1962), and Thornton C. Fry introduced statistical techniques into management-studies. • In the 1940s, Patrick Blackett combined these statistical theories with microeconomic theory and gave birth to the science of operations research. Operations research, sometimes known as "management science" • Some of the more recent developments include the Theory of Constraints, management by objectives, reengineering, and various informationtechnology-driven theories such as agile software development, as well as group management theories such as Cog's Ladder development • Towards the end of the 20th century, business management came to consist of six separate branches, namely: – – – – – – Human resource management Operations management or production management Strategic management Marketing management Financial management Information technology management responsible for management information systems • In 21st century Branches of management theory also exist relating to • nonprofits and to government: such as public administration, public management, and educational management. • Further, management programs related to civil-society organizations have also spawned programs in non profit management and social entrepreneurship NATURE OF MANGAERIAL WORK • For profit organization: – Satisfaction of range of stake holders (for the share holders) – Creating valued products at a reasonable cost (for customers) – Rewarding employment opportunities (for employees) • For non profit organization: – Keeping the faith of the donors Definitions of management It is “the central core of our national as well as personal activities and the way we manage ourselves and our institutions reflects with alarming clarity what we and our society will become” Claude s. George “art of getting things done through the people” Mary Parker Follett George R. Terry, defines management as a process “consisting of planning, organizing, actuating and controlling, performed to determine and accomplish the objectives by the use of people and resources Modern Understanding of Management It is an attempt to create a desirable future keeping past and present in the mind. Management is practiced in and is a reflection of particular historical era. Management produces consequences and effects that emerge overtime. WHAT IS MANAGEMENT • Management is a process: it involves certain functions and activities that managers perform • Management is a discipline: it is an accumulated body of knowledge that can be learned • Management is a human activity: human resource as the asset to the organization • Management as a career: it progresses through the sequence of activities, jobs, organizations and challenges FUNCTIONS OF MANAGEMENT • Classifications of management functions vary; though the different names are given by different authors the functions remain the same. • Newman and summer (4): organising, planning, leading and controlling • Henri Fayol (5) : planning, organising, commanding, coordinating and controlling • Luther Gulick(7): POSDCORB: planning, organising, staffing, directing, coordinating, reporting, and budgeting. • Warren Haynes and Joseph Massie (7): decision- making, organising, staffing, planning, controlling, communication and directing. • Koontz and O’Donnell (5): planning, organizing, staffing, directing and controlling. THE FOUR FUNCTIONS OF MANAGEMENT Planning Choose Goals Organizing Controlling Working together Monitor & measure Leading Coordinate PLANNING It is the function that determines what is to be done and how it is to be done. Eg. Lesson plan by the lecturer It is looking ahead and preparing for the future. Planning is the process used by managers to identify and select appropriate goals and courses of action for an organization. 3 steps to good planning : 1. Which goals should be pursued? 2. How should the goal be attained? 3. How should resources be allocated? – The planning function determines how effective and efficient the organization is and determines the strategy of the organization. ORGANISING • Reflects how organisation tries to accomplish plan • Organising function creates a structure of task and authority relationships that allows them to work together to achieve the goals • It is grouping the people in to departments based on the tasks to be performed and laying out the authority and responsibility for the members LEADING • Leadership is the process by which a manger guides and influences the work of his subordinates. • In leading, managers determine direction, state a clear vision for employees to follow, and help employees understand the role they play in attaining goals. • Leadership involves using power, influence, vision, persuasion, and communication skills. • It requires both high level of motivation from the leader and the total commitment from the worker CONTROLLING • It involves actual results are consistent with the desired results • The outcome of the controlling function is the accurate measurement of performance and regulation of efficiency and effectiveness. • This function involves – Establishing the standards of performance – Identifying the gaps between actual Vs desired – Necessary actions to bridge the existing gaps THE PROCESS OF MANAGEMENT Planning Select goals and ways to attain them Performance Resources •Human •Financial •Raw Materials •Technological •Attain goals Organizing Controlling Monitor activities and make corrections Assign responsibility for task accomplishment •Services •Efficiency •Effectiveness •Information Leading Use influence to motivate employees 16 •Products