January 2015 Global Partner Network of EMC Authorized Distributors EMC is introducing a cross-border deal policy for EMC Channel partners that will enable local-to-local sales and connect Channel partners (Tier 1 or Tier 2) with EMC’s Authorized Distributors worldwide. Overview While EMC understands some Channel partners may transact business with End-User Customers outside local territories, local-to-local, in-country transactions are the preferred method for doing business. In the Channel, local-to-local refers to the original sale by an EMC entity (located in or authorized to do business in the local country of the End-User Customer) to a Channel partner (Distributor or Tier 1) located in or authorized to do business in the local country. In the exception cases when Channel partners (Tier 1 or Tier 2) identify opportunities that cross country borders, EMC is introducing a policy to facilitate collaboration with other Channel partners in domestic and international markets and provide rewards. This offers advantages to both the originating partner, who can provide greater flexibility and choice, and the in-country partner, who can gain greater sales opportunities. Channel partners can leverage a global partner network of EMC’s Authorized Distributors to enable local-to-local sales around the globe. This starts with determining the country in which the End-User Customer is located (the “local country”), and then provides a process for a Channel partner located in another country (the “Non-Local Channel Partner”) to obtain product or service from a distributor authorized to transact in the local country of the End-User Customer (the “Local Country Distributor”). When two distributors are involved in a deal, each will play a role to support the Channel partner. Role of the Distributor/Channel partner (Tier 1 or Tier 2) in the origin country Role of the Distributor in the End-User Customer country Distributor needs to determine if they want to be involved in the deal or if they want the selling Channel partner (Tier 1 or Tier 2) to establish a direct relationship with the Distributor in the End-User Customer country. Provides a welcoming reception to the Distributor/Channel partner (Tier 1 or Tier 2) in the origin country, establishes them as a customer, and extends credit terms. Engages early with the Distributor in the End-User Customer country to establish terms of payment and account for any unexpected or additional costs. Prioritizes the transaction and ensures an expedited response. Distributor does not deal register in the local country, and provides guidance to the selling Channel partner (Tier 1 or Tier 2) or Distributor in the End-User Customer country to register the opportunity. Offers an agreed margin or recommended ‘tariff’ for services available to the Distributor/Channel partner (Tier 1 or Tier 2) in the origin country. Accepts the deal registration request and provides pricing in the End-User Customer country. Distributor does not offer pricing to the Channel partner (Tier 1 or Tier 2). Publishes a service level objective; makes pricing valid for ‘x’ number of days. Provides required financials in advance to get set up with the Distributor in the End-User Customer country. Ensures that any customs/logistics issues are identified upfront. Understands penalties for non-compliance with the cross-border deal policy. Confirms arrangements for professional service and maintenance support as appropriate. 1 January 2015 If the registering partner is the Distributor in the End-User Customer country, they must submit a request to the Partner Support Center in the End-User Customer country theatre to create an association in between themselves and the non-local Channel partner (Tier 1 or Tier 2), if one does not already exist. Approval from both parties is mandatory before an association can be set up in EMC Partner Central. o Once the association is created, the registering partner must submit a deal registration on the cross-border deal opportunity. The registering partner must add the partner they are working with as an Additional Notification Contact. One registration is required per site, as identified in the customer requirements. o In February, an additional field called “Distributor in Origin Country” will become available for the registering partner to identify when there is a second EMC Authorized Distributor participating in the opportunity. The registering partner must complete this field in order for a participating distributor in the origin country to receive credit on the deal. o The registering partner should identify the following parties in the Deal Registration Form: Distributor / Direct Reselller = Local distributor in the End-User Country Distribution VAR = Non-local VAR Distributor in Origin Country = EMC Authorized Distributor in the origin country participating in the opportunity (when appropriate) The selling Channel partner (Tier 1 or Tier 2) can buy from a participating distributor in the origin country, and/or engage a local distributor in the End-User Customer country on a cross-border deal. o Participating distributors are eligible for a 50/50 credit split toward GAF attainment and compliance on cross-border deals. o When there no participating distributor in the origin country, only the selling distributor in the End-User Customer country will be eligible to receive 50% credit on the deal. When an opportunity arises with End-User Customers outside local territories, Channel partners can contact the resources below to facilitate an introduction, discuss the opportunity, and identify the most appropriate EMC Authorized Distributor to engage in the deal. The following provides the list of EMC’s Authorized Distributors by theatre, region, country, and EMC management contacts. North America REGION United States and Canada DISTRIBUTOR Arrow EMC NATIONAL ACCOUNT MANAGER (NAM) EMAIL gregory.marshall@emc.com EMC GLOBAL DISTRIBUTION SALES EMAIL maureen.perrelli@emc.com United States and Canada Avnet Marc.CaponegroSr@emc.com maureen.perrelli@emc.com United States and Canada Tech Data james.frank@emc.com maureen.perrelli@emc.com United States and Canada (Federal) Carahsoft breanne.silberbauer@isilon.com Jeffrey.Simanski@emc.com 2 January 2015 Latin America REGION BRAZIL MEXICO NOLA SOUTH CONE BRAZIL COUNTRY DISTRIBUTOR EMC PARTNER SALES MANAGER (PSM) EMAIL Brazil ACAO INFORMATICA glaucia.miguel@emc.com EMC NATIONAL ACCOUNT MANAGER (NAM) EMAIL gabriel.quiroga@emc.com Brazil AVNET INC glaucia.miguel@emc.com gabriel.quiroga@emc.com Brazil OFFICER DISTRIBUIDORA DE PRODUTOS glaucia.miguel@emc.com gabriel.quiroga@emc.com Mexico AVNET INC Claudia.HaroRodriguez@emc.com gabriel.quiroga@emc.com Mexico GRUPO DICE MEXICO Claudia.HaroRodriguez@emc.com gabriel.quiroga@emc.com Colombia ACAO INFORMATICA /AKTIO S.A. guillermo.heins@emc.com gabriel.quiroga@emc.com Colombia AVNET INC guillermo.heins@emc.com gabriel.quiroga@emc.com Ecuador ACAO INFORMATICA /AKTIO S.A. guillermo.heins@emc.com gabriel.quiroga@emc.com Ecuador AVNET INC guillermo.heins@emc.com gabriel.quiroga@emc.com Central America and Caribbe (CCA) / Puerto Rico INFORMATION MANAGEMENT CORPORATION sylvia.paulinelli@emc.com gabriel.quiroga@emc.com Argentina ACAO INFORMATICA /AKTIO S.A. Yamila.DeLaFuente@emc.com gabriel.quiroga@emc.com Argentina DISTECNA Yamila.DeLaFuente@emc.com gabriel.quiroga@emc.com Chile AVNET INC Gonzalo.SamhanAsenjo@emc.com gabriel.quiroga@emc.com Chile TECNOGLOBAL Gonzalo.SamhanAsenjo@emc.com gabriel.quiroga@emc.com Peru Anectis Peru Mariana.MendozaCarrasco@emc.com gabriel.quiroga@emc.com 3 January 2015 EMEA REGION Europe West COUNTRY DISTRIBUTOR Belgium AVNET EUROPE COMM VA EMC DISTRIBUTOR SALES MANAGER (DSM) EMAIL Vicky.Verhertbrugge@emc.com EMC REGIONAL PARTNER MANAGER (RPM) EMAIL Daniel.Osterbergh@emc.com Belgium TECH DATA BVBA/SPRL Vicky.Verhertbrugge@emc.com Daniel.Osterbergh@emc.com Denmark SEC DATACOM A/S Jesper.Laursen@emc.com Daniel.Osterbergh@emc.com Denmark ARROW ECS DENMARK A/S Jesper.Laursen@emc.com Daniel.Osterbergh@emc.com Estonia ALSO Eesti OU Sergei.Butenko@emc.com Daniel.Osterbergh@emc.com Estonia ARROW ECS Sergei.Butenko@emc.com Daniel.Osterbergh@emc.com Finland Arrow ECS Finland OY jari.uussaari@emc.com Daniel.Osterbergh@emc.com Greece INFO QUEST TECHNOLOGIES Kostas.Kokkinos@emc.com Daniel.Osterbergh@emc.com Greece ENET SOLUTIONS-LOGICOM S.A. Kostas.Kokkinos@emc.com Daniel.Osterbergh@emc.com Israel ARROW ENTERPRISE COMPUTING SOLUTIONS LTD Limor.Goldshtein@emc.com Daniel.Osterbergh@emc.com Israel COMPUTER C DATA LTD Limor.Goldshtein@emc.com Daniel.Osterbergh@emc.com Italy ESPRINET SPA emanuele.mancini@emc.com Daniel.Osterbergh@emc.com Italy Avnet EUROPE COMM VA emanuele.mancini@emc.com Daniel.Osterbergh@emc.com Italy COMPUTER GROSS ITALIA S.P.A emanuele.mancini@emc.com Daniel.Osterbergh@emc.com Netherlands Copaco DC BV Simon.VanBeurden@emc.com Daniel.Osterbergh@emc.com Netherlands Avnet TS B.V. Simon.VanBeurden@emc.com Daniel.Osterbergh@emc.com Norway ARROW ECS NORWAY AS geir.kurdol@emc.com Daniel.Osterbergh@emc.com Portugal ARROWECS Portugal - Soc. Unipessoal, Lda Rogerio.Gomes@emc.com Daniel.Osterbergh@emc.com Spain Avnet EUROPE COMM VA purificacion.cortes@emc.com Daniel.Osterbergh@emc.com 4 January 2015 France Germany Russia TEEAM (Turkey, Eastern Europe, Africa, Middle East) Spain ARROW ENTERPRISE COMPUTING SOLUTIONS, SAU purificacion.cortes@emc.com Daniel.Osterbergh@emc.com Sweden ARROW ENTERPRISE COMPUTING SOLUTIONS Lena.TjustKullring@emc.com Daniel.Osterbergh@emc.com Sweden ATEA LOGISTICS AB Lena.TjustKullring@emc.com Daniel.Osterbergh@emc.com Switzerland DATASTORE AG stefan.beeler@emc.com Daniel.Osterbergh@emc.com Switzerland AVNET EUROPE COMM VA stefan.beeler@emc.com Daniel.Osterbergh@emc.com Switzerland TECH DATA (SCHWEIZ) GMBH stefan.beeler@emc.com Daniel.Osterbergh@emc.com France TECH DATA FRANCE Dimitri.Bordet@emc.com frederic.fimes@emc.com France AVNET EUROPE COMM VA Dimitri.Bordet@emc.com frederic.fimes@emc.com Germany TECH DATA GMBH & CO. OHG GESCHAFTSBEREICH AZLAN maik.konopka@emc.com Germany Avnet EUROPE COMM VA Michelle.Tengler2@emc.com Diana.Coso@emc.com Germany Orchestra Service GmbH maik.konopka@emc.com Diana.Coso@emc.com Germany TIM AG Michelle.Tengler2@emc.com Diana.Coso@emc.com Belarus ELCORE DISTRIBUTION AG irina.lobacheva@emc.com michael.sarkisov@emc.com Georgia ABRIS DISTRIBUTION AG irina.lobacheva@emc.com michael.sarkisov@emc.com Russian Federation ISOLIN TRADE & INVEST LIMITED michael.sarkisov@emc.com michael.sarkisov@emc.com Russian Federation COMPTEK INTERNATIONAL OVERSEAS LIMITED irina.lobacheva@emc.com michael.sarkisov@emc.com Ukraine INFORMATSIYNE MEREZHYVO LTD irina.lobacheva@emc.com michael.sarkisov@emc.com Ukraine IT DISTRIBUTION irina.lobacheva@emc.com michael.sarkisov@emc.com Austria AVNET TECHNOLOGY SOLUTIONS HANDELSGESELLSCHAFT M.B.H. markus.fischer@emc.com havier.haddad@emc.com Diana.Coso@emc.com 5 January 2015 Austria TIM AG TOTAL-INFORMATION-MANAGEMENT markus.fischer@emc.com havier.haddad@emc.com Bosnia and Herzegovina SYS COMPANY D.O.O. jelena.labudovic@emc.com havier.haddad@emc.com Bulgaria SOLYTRON BULGARIA LTD Teodor.Radev@emc.com havier.haddad@emc.com Croatia RRC BT POSLOVNE TELEKOMUNIKACIJE D.O.O Andrej.Zver@emc.com havier.haddad@emc.com Czech Republic AVNET S.R.O. Juraj.Pavol@emc.com havier.haddad@emc.com Egypt VAS INTEGRATED SOLUTIONS (VIS) Mohamed.Halawa@emc.com havier.haddad@emc.com Hungary AVNET TECHNOLOGY SOLUTIONS KFT. Laszlo.Szuszko@emc.com havier.haddad@emc.com Hungary RRC HUNGARY KFT. Laszlo.Szuszko@emc.com havier.haddad@emc.com Kenya WESTCON AFRICA (KENYA) LTD havier.haddad@emc.com havier.haddad@emc.com Lebanon DISTRICOM SAL Mahmoud.ElAli@emc.com havier.haddad@emc.com Lebanon PC DEALNET SAL. Roger.Schehade@emc.com havier.haddad@emc.com Morocco DISWAY S.A. Younes.Qarmiche@emc.com havier.haddad@emc.com Poland S4E S.A. Sabina.Avery@emc.com havier.haddad@emc.com Poland ARROW ECS SP ZOO Sabina.Avery@emc.com havier.haddad@emc.com Romania AVNET TECHNOLOGY SOLUTIONS SRL valentina.frangu@emc.com havier.haddad@emc.com Romania RRC TECH DISTRIBUTION S.R.L valentina.frangu@emc.com havier.haddad@emc.com Romania OMNILOGIC SRL valentina.frangu@emc.com havier.haddad@emc.com Saudi Arabia AL-JAMMAZ DISTRIBUTION raif.aboudiab@emc.com havier.haddad@emc.com Serbia RRC D.O.O. jelena.labudovic@emc.com havier.haddad@emc.com Slovakia ASBIS SK SPOL. S R.O. Andrej.Aleksiev@emc.com havier.haddad@emc.com 6 January 2015 UK/I Slovenia DISS D.O.O. jelena.labudovic@emc.com havier.haddad@emc.com South Africa AXIZWORKGROUP Neo.Mekoa@emc.com havier.haddad@emc.com South Africa FIRST DISTRIBUTION(PTY) LTD stephan.gous@emc.com havier.haddad@emc.com Turkey ARENA BILGISAYAR SAN. VE TIC. A.S Ersel.Parlar@emc.com havier.haddad@emc.com Turkey AVNET TECHNOLOGY SOLUTIONS SANAYI VE TICARET A.S. Ersel.Parlar@emc.com havier.haddad@emc.com Turkey ARMADA BILGISAYAR SISTEMLERI SANAYI VE TICARET A.S Ersel.Parlar@emc.com havier.haddad@emc.com United Arab Emirates STORIT DISTRIBUTION FZCO Amr.El-Kessi@emc.com havier.haddad@emc.com United Arab Emirates ARROW ECS FZCO charbel.zreiby@emc.com havier.haddad@emc.com United Arab Emirates REDINGTON GULF FZE david.lacey@emc.com havier.haddad@emc.com United Arab Emirates VIRTUAL WORKS AFRICA FZCO Claude.Schuck@emc.com havier.haddad@emc.com United Arab Emirates MINDWARE FZ-LLC charbel.zreiby@emc.com havier.haddad@emc.com Ireland COMMTECH DISTRIBUTION LTD tim.leary@emc.com russell.poole@emc.com United Kingdom AVNET TECHNOLOGY SOLUTIONS LTD Matthew.Tedstone@emc.com russell.poole@emc.com United Kingdom ARROW ENTERPRISE COMPUTING SOLUTIONS LTD Matthew.Tedstone@emc.com russell.poole@emc.com United Kingdom Tech Data Ltd Matthew.Tedstone@emc.com russell.poole@emc.com 7 January 2015 ASIA PACIFIC AND JAPAN (APJ) REGION ANZ GCR SEA COUNTRY Australia DISTRIBUTOR INGRAM MICRO PTY LTD EMC DISTRIBUTOR SALES MANAGER (DSM) EMAIL chris.moyle@emc.com EMC REGIONAL PARTNER MANAGER (RPM) EMAIL christopher.trevitt@emc.com Australia WESTCON GROUP PTY LTD chris.moyle@emc.com christopher.trevitt@emc.com New Zealand Westcon Group NZ Limited chris.moyle@emc.com christopher.trevitt@emc.com China BEYONDWINET CORPORATION shenghong.zhang@emc.com Raymond.Yeung@emc.com China BOYA SOFTWARE CO., LTD Sarah.Miao@emc.com Raymond.Yeung@emc.com China CHANGHONG IT INFORMATION PRODUCTS CO. LTD. shenghong.zhang@emc.com Raymond.Yeung@emc.com China DIGITAL CHINA TECHNOLOGY LIMITED Roland.Lin@emc.com Raymond.Yeung@emc.com China JOYOU DATA TECHNOLOGY LTD. CO Sarah.Miao@emc.com Raymond.Yeung@emc.com Hong Kong EVENDATA (HONG KONG) DIGITAL TECHNOLOGY COMPANY LIMITED.. Roland.Lin@emc.com Raymond.Yeung@emc.com Hong Kong KARIN ELECTRONIC SUPPLIES CO LIMITED Eddie.Lam@emc.com Raymond.Yeung@emc.com Taiwan BESTCOM INFOTECH CORP Tim.Hsieh@emc.com Raymond.Yeung@emc.com Taiwan SYSAGE TECHNOLOGY CO., LTD. Tim.Hsieh@emc.com Raymond.Yeung@emc.com Singapore Avnet Technology Solutions (Singapore) Pte Ltd Wilson.Toh@emc.com John.B.Lee@emc.com Singapore ECS COMPUTERS (ASIA) PTE. LTD Wilson.Toh@emc.com John.B.Lee@emc.com Singapore REDINGTON SINGAPORE Pte Ltd Felicia.Yit@emc.com John.B.Lee@emc.com Malaysia ECS PERICOMP SDN BHD Patrick.Dutton@emc.com John.B.Lee@emc.com Malaysia FORMIS SYSTEMS & TECHNOLOGY SDN BHD Patrick.Dutton@emc.com John.B.Lee@emc.com Thailand SIS DISTRIBUTION (THAILAND) PUBLIC COMPANY LIMITED Unnop.Wadithee@emc.com John.B.Lee@emc.com 8 January 2015 IND KOR JPN Thailand VALUE SYSTEMS CO.,LTD Unnop.Wadithee@emc.com John.B.Lee@emc.com Philippines MSI-ECS PHILIPPINES, INC victor.franciscojr@emc.com John.B.Lee@emc.com Philippines THAKRAL INFOTECH INCORPORATED victor.franciscojr@emc.com John.B.Lee@emc.com Indonesia PT ECS INDO JAYA Disa.Mohidi@emc.com John.B.Lee@emc.com Indonesia PT VIRTUS TECHNOLOGY INDONESIA. Disa.Mohidi@emc.com John.B.Lee@emc.com Viet Nam INFORMATION AND COMMUNICATION INFRASTRUCTURE SOLUTION VIET NAM Felicia.Yit@emc.com India Cadensworth (India) Limited Ashish.Taneja@emc.com praveen.sahai@emc.com India INGRAM MICRO INDIA LIMITED narayan.arkshali@emc.com praveen.sahai@emc.com Korea KOLON BENIT CO.,LTD. IT SOLUTION Daehyun.Bae@emc.com ss.kim@emc.com Korea LG N-SYS CO., LTD Hyokjun.Hwang@emc.com ss.kim@emc.com Japan NETWORLD CORPORATION kenji.horibe@emc.com Yasuhiro.Nakayama@emc.com Japan SOFTBANK COMMERCE & SERVICE CORP Ryoji.Aoki@emc.com Yasuhiro.Nakayama@emc.com John.B.Lee@emc.com Resources Please direct any questions to your EMC Partner Sales Manager or local Partner Support Center (PSC). North America: pscna@emc.com Latin America: pscla@emc.com EMEA: pscemea@emc.com Asia Pacific and Japan: PSC-APJ@emc.com 9