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Copyright © Prentice Hall 2007 Chapter Four Classification and Assessment of Abnormal Behavior Copyright © Prentice Hall 2007 Chapter Outline • • • • Basic Issues in Classification Classifying Abnormal Behavior Evaluating Classification Systems Basic Issues in Assessment Copyright © Prentice Hall 2007 Chapter Outline • • • • Types of Assessment Procedures Assessing Psychological Systems Assessing Social Systems Assessing Biological Systems Copyright © Prentice Hall 2007 Overview • Assessment is the process of gathering information from a new patient. • A classification system is a list of various types of problems and their associated symptoms. • Diagnosis refers to the identification or recognition of a disorder on the basis of its characteristic symptoms. Copyright © Prentice Hall 2007 Basic Issues in Classification • A classification system is used to subdivide or organize a set of objects. • Classification systems can be based on various principles, and their value will depend primarily on the purpose for which they were developed. • Different classification systems are not necessarily right or wrong; they are simply more or less useful. Copyright © Prentice Hall 2007 Basic Issues in Classification Categories versus Dimensions • After a category has been defined, an object is either a member of the category or it is not. • A categorical approach to classification assumes that distinctions among members of different categories are qualitative. • In other words, the differences reflect a difference in kind (quality) rather than a difference in amount (quantity). Copyright © Prentice Hall 2007 Basic Issues in Classification Categories versus Dimensions (continued) • As an alternative, scientists often employ a dimensional approach to classification—that is, one that describes the objects of classification in terms of continuous dimensions. • Rather than assuming that an object either has or does not have a particular property, it may be useful to focus on a specific characteristic and determine how much of that characteristic the object exhibits. • This process allows scientists to record subtle distinctions that would be lost if they were forced to make all-or-none decisions. Copyright © Prentice Hall 2007 Basic Issues in Classification From Description to Theory • Mental disorders are currently classified on the basis of their descriptive features or symptoms because specific causal mechanisms have not yet been discovered. • While we may eventually develop a more sophisticated, theoretically based understanding of certain disorders, this does not necessarily mean we will ever know the precise causes of disorders. • In fact, the most likely explanations for mental disorders involve complex interactions of psychological, biological, and social systems. Copyright © Prentice Hall 2007 Classifying Abnormal Behavior • We need a classification system for abnormal behavior for two primary reasons. • First, a classification system is useful to clinicians, who must match their clients’ problems with the form of intervention that is most likely to be effective. • Second, a classification system must be used in the search for new knowledge. Copyright © Prentice Hall 2007 Classifying Abnormal Behavior Brief Historical Perspective • Currently, two diagnostic systems for mental disorders are widely recognized. • One—the Diagnostic and Statistical Manual (DSM)—is published by the American Psychiatric Association. • The other—the International Classification of Diseases (ICD)—is published by the World Health Organization. Copyright © Prentice Hall 2007 Classifying Abnormal Behavior Brief Historical Perspective • During the 1950s and 1960s, psychiatric classification systems were widely criticized. • One major criticism focused on the lack of consistency in diagnostic decisions. • Renewed interest in the value of psychiatric classification grew steadily during the 1970s, culminating in the publication of the third edition of the DSM in 1980. • This version of the manual represented a dramatic departure from previous systems. Copyright © Prentice Hall 2007 Classifying Abnormal Behavior The DSM-IV-TR System • More than 200 specific diagnostic categories are described in DSM-IV-TR. • These are arranged under 18 primary headings. • The manual lists specific criteria for each diagnostic category. Copyright © Prentice Hall 2007 Classifying Abnormal Behavior The DSM-IV-TR System (continued) • The DSM-IV-TR employs a multiaxial classification system; that is, the person is rated on five separate axes. • Each axis is concerned with a different domain of information. • Two are concerned with diagnostic categories and the other three provide for the collection of additional relevant data. Copyright © Prentice Hall 2007 Copyright © Prentice Hall 2007 Classifying Abnormal Behavior Culture and Classification • The DSM-IV-TR encourages clinicians to consider the influence of cultural factors in both the expression and recognition of symptoms of mental disorders. • People express extreme emotions in ways that are shaped by the traditions of their families and other social groups to which they belong. Copyright © Prentice Hall 2007 Classifying Abnormal Behavior Culture and Classification (continued) • The diagnostic manual attempts to sensitize clinicians to cultural issues by including a glossary of culture-bound syndromes. • These are patterns of erratic or unusual thinking and behavior that have been identified in diverse societies around the world and do not fit easily into the other diagnostic categories that are listed in the main body of DSM-IV-TR. Copyright © Prentice Hall 2007 Classifying Abnormal Behavior Culture and Classification (continued) • Culture-bound syndromes have also been called idioms of distress. • In other words, they represent a manner of expressing negative emotion that is unique to a particular culture and cannot be easily translated or understood in terms of its individual parts. Copyright © Prentice Hall 2007 Classifying Abnormal Behavior Culture and Classification (continued) • One syndrome of this type is a phenomenon known as ataques de nervios, which has been observed most extensively among people from Puerto Rico and other Caribbean countries. • Descriptions of this experience include four dimensions, in which the essential theme is loss of control—an inability to interrupt the dramatic sequence of emotion and behavior. Copyright © Prentice Hall 2007 Classifying Abnormal Behavior Culture and Classification (continued) • These dimensions include: 1) emotional expressions (an explosion of screaming and crying, coupled with overwhelming feelings of anxiety, depression, and anger), 2) bodily sensations (including trembling, heart palpitations, weakness, fatigue, headache, and convulsions), 3) actions and behaviors (dramatic, forceful gestures that include aggression toward others, suicidal thoughts or gestures, and trouble eating or sleeping), and 4) alterations in consciousness (marked feelings of “not being one’s usual self,” accompanied by fainting, loss of consciousness, dizziness, and feelings of being outside of one’s body). Copyright © Prentice Hall 2007 Evaluating Classification Systems Reliability • Reliability refers to the consistency of measurements, including diagnostic decisions. • One important form of reliability, known as inter-rater reliability, refers to agreement among clinicians. Copyright © Prentice Hall 2007 Evaluating Classification Systems Validity • Validity refers to the meaning or importance of a measurement—in this case, a diagnostic decision. • Validity is, in a sense, an index of the success that has been achieved in understanding the nature of a disorder. Copyright © Prentice Hall 2007 Evaluating Classification Systems Validity (continued) • Etiological validity is concerned with factors that contribute to the onset of the disorder. • Concurrent validity is concerned with the present time and with correlations between the disorder and other symptoms, circumstances, and test procedures. Copyright © Prentice Hall 2007 Evaluating Classification Systems Validity (continued) • Predictive validity is concerned with the future and with the stability of the problem over time. • Each time the DSM-IV-TR is revised, new categories are added and old categories are dropped, presumably because they are not sufficiently useful. • Up to the present time, clinicians have been more willing to include new categories than to drop old ones. Copyright © Prentice Hall 2007 Copyright © Prentice Hall 2007 Evaluating Classification Systems Unresolved Questions • Several important issues will have to be addressed as more systematic information is collected about the diagnostic categories in DSM-IV-TR. • One fundamental question that applies to every disorder involves the boundary between normal and abnormal behavior. • The definitions that are included in the present version of the manual are often vague with regard to this threshold. Copyright © Prentice Hall 2007 Evaluating Classification Systems Unresolved Questions (continued) • Cutoff points for the number of features that are required for a diagnosis also affect the boundary between normal and abnormal behavior. • The cutoffs listed in DSM-IV-TR were often chosen with little empirical justification. Copyright © Prentice Hall 2007 Evaluating Classification Systems Unresolved Questions (continued) • Specific time periods are also used in the definition of various disorders. • The length of time is often based on a relatively arbitrary choice. Copyright © Prentice Hall 2007 Evaluating Classification Systems Problems and Limitations of the DSM-IV-TR System • From an empirical point of view, DSM-IV-TR is hampered by a number of problems that suggest that it does not classify clinical problems into syndromes in the simplest and most beneficial way. • One of the thorniest issues involves comorbidity, which is defined as the simultaneous appearance of two or more disorders in the same person. • Comorbidity rates are very high for mental disorders as they are defined in the DSM system. Copyright © Prentice Hall 2007 Evaluating Classification Systems Problems and Limitations of the DSM-IV-TR System (Continued) • The comorbidity issue is related to another limitation of DSM-IV-TR: the failure to make better use of information regarding the course of mental disorders over time. • Unfortunately, most disorders listed in DSM-IVTR are defined largely in terms of snapshots of symptoms at particular points in time. • Diagnostic decisions are seldom based on a comprehensive analysis of the way that a person’s problems evolve over time. Copyright © Prentice Hall 2007 Basic Issues in Assessment Purposes of Clinical Assessment • Psychological assessment is the process of collecting and interpreting information that will be used to understand another person. • Three primary goals guide most assessment procedures: making predictions, planning treatments, and evaluating treatments. • Different assessment procedures are likely to be employed for different purposes. Copyright © Prentice Hall 2007 Basic Issues in Assessment Assumptions About Consistency of Behavior • Psychologists must be concerned about the consistency of behavior across time and situations. • They want to know if they can generalize, or draw inferences about the person’s behavior in the natural environment on the basis of the samples of behavior that are obtained in their assessment. Copyright © Prentice Hall 2007 Basic Issues in Assessment Assumptions About Consistency of Behavior (continued) • Psychologists typically seek out more than one source of information when conducting a formal assessment. • Because we are trying to compose a broad, integrated picture of the person’s adjustment, we must collect information from several sources and then attempt to integrate these data. • One way of evaluating the possible meaning or importance of this information is to consider the consistency across sources. Copyright © Prentice Hall 2007 Basic Issues in Assessment Evaluating the Usefulness of Assessment Procedures • In the case of assessment procedures, reliability can refer to various types of consistency. • For example, the consistency of measurements over time is known as test– retest reliability. • The internal consistency of items within a test is known as split-half reliability. Copyright © Prentice Hall 2007 Basic Issues in Assessment Evaluating the Usefulness of Assessment Procedures (continued) • The validity of an assessment procedure refers to its meaning or importance. • Is the person’s score on this test or procedure actually a reflection of the trait or ability that the test was designed to measure? • And does the score tell us anything useful about the person’s behavior in other situations? Copyright © Prentice Hall 2007 Basic Issues in Assessment Evaluating the Usefulness of Assessment Procedures (continued) • In general, the more consistent the information provided by different assessment procedures, the more valid each procedure is considered to be. • Interviews, observational procedures, and personality tests must be carefully evaluated for cross-cultural validity. Copyright © Prentice Hall 2007 Types of Assessment Procedures • The most useful assessment procedures are likely to vary from one problem to the next. • Assessment procedures that are useful in evaluating the effectiveness of a drug treatment program for hospitalized depressed patients may be quite different from those used to predict the need for medication among hyperactive schoolchildren. Copyright © Prentice Hall 2007 Assessing Psychological Systems Interviews • The clinical interview is the most commonly used procedure in psychological assessment. • Most of the categories that are defined in DSMIV-TR are based on information that can be collected in an interview. • Interviews provide an opportunity to ask people for their own descriptions of their problems. • Interviews also allow clinicians to observe important features of a person’s appearance and nonverbal behavior. Copyright © Prentice Hall 2007 Assessing Psychological Systems Structured Interviews • Assessment interviews vary with regard to the amount of structure that is imposed by the clinician. • Some are relatively open-ended, or nondirective. • Structured interviews, in which the clinician must ask each patient a specific list of detailed questions, are frequently employed for collecting information that will be used to make diagnostic decisions and to rate the extent to which a person is impaired by psychopathology. Copyright © Prentice Hall 2007 Assessing Psychological Systems Structured Interviews (continued) • Structured interviews list a series of specific questions that lead to a detailed description of the person’s behavior and experiences. • Structured interview schedules provide a systematic framework for the collection of important diagnostic information, but they don’t eliminate the need for an experienced clinician. Copyright © Prentice Hall 2007 Assessing Psychological Systems Advantages of the Clinical Interview as an Assessment Tool: 1. The interviewer can control the interaction and can probe further when necessary. 2. By observing the patient’s nonverbal behavior, the interviewer can try to detect areas of resistance. In that sense, the validity of the information may be enhanced. 3. An interview can provide a lot of information in a short period of time. Copyright © Prentice Hall 2007 Assessing Psychological Systems Limitations of the Clinical Interview as an Assessment Tool: 1. Some patients may be unable or unwilling to provide a rational account of their problems. 2. People may be reluctant to admit experiences that are embarrassing or frightening. 3. Subjective factors play an important role in the interpretation of information provided in an interview. Copyright © Prentice Hall 2007 Assessing Psychological Systems Limitations of the Clinical Interview as an Assessment Tool (continued): 4. Information provided by the client is necessarily filtered through the client’s eyes. It is a subjective account and may be influenced or distorted by errors in memory and by selective perception. 5. Interviewers can influence their clients’ accounts by the ways in which they phrase their questions and respond to the clients’ responses. Copyright © Prentice Hall 2007 Assessing Psychological Systems Observational Procedures • Observational skills play an important part in most assessment procedures. • Sometimes the things that we observe confirm the person’s self-report, and at other times the person’s overt behavior appears to be at odds with what he or she says. Copyright © Prentice Hall 2007 Assessing Psychological Systems Observational Procedures (continued) • Observational procedures may be either informal or formal. • Informal observations are primarily qualitative. • The clinician observes the person’s behavior and the environment in which it occurs without attempting to record the frequency or intensity of specific responses. • Although observations are often conducted in the natural environment, there are times when it is useful to observe the person’s behavior in a situation that the psychologist can arrange and control. Copyright © Prentice Hall 2007 Assessing Psychological Systems Rating Scales • A rating scale is a procedure in which the observer is asked to make judgments that place the person somewhere along a dimension. • Ratings can also be made on the basis of information collected during an interview. • Rating scales provide abstract descriptions of a person’s behavior rather than a specific record of exactly what the person has done. Copyright © Prentice Hall 2007 Assessing Psychological Systems Behavioral Coding Systems • Rather than making judgments about where the person falls on a particular dimension, behavioral coding systems focus on the frequency of specific behavioral events. • Some adult clients are able to make records and keep track of their own behavior—a procedure known as self-monitoring. Copyright © Prentice Hall 2007 Assessing Psychological Systems Advantages of Observational Methods • Rating scales are primarily useful as an overall index of symptom severity or functional impairment. • Behavioral coding systems provide detailed information about the person’s behavior in a particular situation. Copyright © Prentice Hall 2007 Assessing Psychological Systems Limitations of Observational Methods 1. Observational procedures can be timeconsuming and therefore expensive. 2. Observers can make errors. 3. People may alter their behavior, either intentionally or unintentionally, when they know that they are being observed—a phenomenon known as reactivity. Copyright © Prentice Hall 2007 Assessing Psychological Systems Limitations of Observational Methods (continued) 4. Observational measures tell us only about the particular situation that was selected to be observed. 5. There are some aspects of psychopathology that cannot be observed by anyone other than the person who has the problem. Copyright © Prentice Hall 2007 Assessing Psychological Systems Personality Tests and Self-Report Inventories • Because of their structure, personality inventories are sometimes referred to as “objective tests.” • They consist of a series of straightforward statements; the person being tested is typically required to indicate whether each statement is true or false in relation to himself or herself. • Some personality inventories are designed to identify personality traits in a normal population, and others focus more specifically on psychological problems. Copyright © Prentice Hall 2007 Assessing Psychological Systems Personality Tests and Self-Report Inventories (continued) • The most extensively used personality Inventory is the Minnesota Multiphasic Personality Inventory (MMPI). • The inventory was revised several years ago, and it is currently known as the MMPI-2. • The MMPI-2 is based on a series of more than 500 statements that cover topics ranging from physical complaints and psychological states to occupational preferences and social attitudes. Copyright © Prentice Hall 2007 Assessing Psychological Systems Personality Tests and Self-Report Inventories (continued) • Scoring of the MMPI-2 is objective. • After the responses to all questions are totaled, the person receives a numerical score on each of 10 clinical scales as well as four validity scales. Copyright © Prentice Hall 2007 Copyright © Prentice Hall 2007 Assessing Psychological Systems Personality Tests and Self-Report Inventories (continued) • Before considering the possible clinical significance of a person’s MMPI-2 profile, the psychologist will examine a number of validity scales, which reflect the patient’s attitude toward the test and the openness and consistency with which the questions were answered. • The L (Lie) Scale is sensitive to unsophisticated attempts to avoid answering in a frank and honest manner. Copyright © Prentice Hall 2007 Assessing Psychological Systems Personality Tests and Self-Report Inventories (continued) • Rather than depending only on their own experience and clinical judgment, which may be subject to various sorts of bias and inconsistency, many clinicians analyze the results of a specific test on the basis of an explicit set of rules that are derived from empirical research. • This is known as an actuarial interpretation. Copyright © Prentice Hall 2007 Assessing Psychological Systems Advantages of MMPI-2 1. The MMPI-2 provides information about the person’s test-taking attitude, which alerts the clinician to the possibility that clients are careless, defensive, or exaggerating their problems. 2. The MMPI-2 covers a wide range of problems in a direct and efficient manner. Copyright © Prentice Hall 2007 Assessing Psychological Systems Advantages of MMPI-2 (continued) 3. Because the MMPI-2 is scored objectively, the initial description of the person’s adjustment is not influenced by the clinician’s subjective impression of the client. 4. The MMPI-2 can be interpreted in an actuarial fashion, using extensive banks of information regarding people who respond to items in a particular way. Copyright © Prentice Hall 2007 Assessing Psychological Systems Limitations of MMPI-2 1. The test is not particularly sensitive to certain forms of psychopathology, especially those that have been added with the publication of DSM-III and DSM-IV-TR. 2. The test depends on the person’s ability to read and respond to written statements. 3. Specific data are not always available for a particular profile. 4. Some studies have found that profile types are not stable over time. Copyright © Prentice Hall 2007 Assessing Psychological Systems Other Self-Report Inventories • Many other questionnaires and checklists have been developed to collect information about adjustment problems, including subjective mood states such as depression and anxiety, patterns of obsessive thinking, and attitudes about drinking alcohol, eating, and sexual behavior. • The format of most self-report inventories is similar to that employed with objective personality tests like the MMPI-2. • The primary difference is the range of topics covered by the instrument. Copyright © Prentice Hall 2007 Assessing Psychological Systems Other Self-Report Inventories (continued) • Self-report inventories usually don’t include validity scales, and they may not be standardized on large samples of normal subjects prior to their use in a clinical setting. • Self-report inventories offer many advantages as supplements to information that is collected during clinical interviews. • Self-report inventories can lead to serious problems if they are used carelessly. Copyright © Prentice Hall 2007 Assessing Psychological Systems Projective Personality Tests • In projective tests, the person is presented with a series of ambiguous stimuli. • The best known projective test, introduced in 1921 by Hermann Rorschach, a Swiss psychiatrist, is based on the use of inkblots. • Projective techniques such as the Rorschach test were originally based on psychodynamic assumptions about the nature of personality and psychopathology. Copyright © Prentice Hall 2007 Assessing Psychological Systems Projective Personality Tests (continued) • Considerable emphasis was placed on the importance of unconscious motivations — conflicts and impulses of which the person is largely unaware. • More recent approaches to the use of projective tests view the person’s descriptions of the cards as a sample of his or her perceptual and cognitive styles. Copyright © Prentice Hall 2007 Assessing Psychological Systems Projective Personality Tests (continued) • The Thematic Apperception Test (TAT) consists of a series of drawings that depict human figures in various ambiguous situations. • The person is asked to describe the identities of the people in the cards and to make up a story about what is happening. Copyright © Prentice Hall 2007 Assessing Psychological Systems Advantages of Projective Tests 1. Some people may feel more comfortable talking in an unstructured situation than they would if they were required to participate in a structured interview or to complete the lengthy MMPI. 2. Projective tests can provide an interesting source of information regarding the person’s unique view of the world, and they can be a useful supplement to information obtained with other assessment tools. Copyright © Prentice Hall 2007 Assessing Psychological Systems Advantages of Projective Tests (continued) 3. To whatever extent a person’s relationships with other people are governed by unconscious cognitive and emotional events, projective tests may provide information that cannot be obtained through direct interviewing methods or observational procedures. Copyright © Prentice Hall 2007 Assessing Psychological Systems Limitations of Projective Tests 1. Lack of standardization in administration and scoring is a serious problem. 2. Little information is available on which to base comparisons to normal adults or children. 3. Some projective procedures, such as the Rorschach, can be very time-consuming. Copyright © Prentice Hall 2007 Assessing Psychological Systems Limitations of Projective Tests (continued) 4. The reliability of scoring and interpretation tends to be low. 5. Information regarding the validity of projective tests is primarily negative. Copyright © Prentice Hall 2007 Assessing Social Systems • Many self-report inventories, rating scales, and behavioral coding systems have been designed for the assessment of marital relationships and family systems. • One popular self-report inventory is the Family Environment Scale (FES), which is composed of 90 true–false items and was designed to measure the social characteristics of families. • Direct observations can also be used to assess the social climate within a family. Copyright © Prentice Hall 2007 Assessing Social Systems • The Family Interaction Coding System (FICS) was developed by Gerald Patterson and John Reid to observe interactions between parents and children in their homes. • A trained observer visits the family’s home and collects information for at least 70 minutes just prior to lunch or dinner. • Trained raters can achieve high levels of reliability with the FICS. Copyright © Prentice Hall 2007 Assessing Social Systems • In addition, a number of research studies have demonstrated that it is a valid measure of aggressive behaviors in children, as well as a useful way to assess the family context in which these behaviors occur. • It can distinguish between the families of children with antisocial behavior or conduct disorders and nondisturbed families. • The main problem with the FICS is that it is expensive to train observers to use it, and the process of collecting data is very time-consuming. Copyright © Prentice Hall 2007 Assessing Biological Systems Psychophysiological Assessment • The autonomic nervous system is highly reactive to environmental events and can provide useful information about a person’s internal states, such as emotion. • Recording procedures have been developed to measure variables such as respiration rate, heart rate, and skin conductance. Copyright © Prentice Hall 2007 Assessing Biological Systems Psychophysiological Assessment (continued) • As the person becomes aroused, activity levels change in these systems. • Psychophysiological measures can, therefore, provide sensitive indices of the person’s internal state. • It must be emphasized, however, that all of these measures do not act together. Copyright © Prentice Hall 2007 Assessing Biological Systems Psychophysiological Assessment (continued) • If several physiological responses are measured at the same time, they may not all demonstrate the same strength, or even direction, of response. • Moreover, physiological measures frequently disagree with the person’s own subjective report. • Therefore, as with other assessment procedures, physiological recordings should be used in conjunction with other measures. Copyright © Prentice Hall 2007 Assessing Biological Systems Advantages of Physiological Procedures 1. Psychophysiological recording procedures do not depend on self-report and, therefore, may be less subject to voluntary control. 2. Some of these measures can be obtained while the subject is sleeping or while the subject is actively engaged in some other activity. Copyright © Prentice Hall 2007 Assessing Biological Systems Limitations of Physiological Procedures 1. The recording equipment and electrodes may be frightening or intimidating to some people. 2. There are generally low correlations between different autonomic response systems. 3. Physiological reactivity and the stability of physiological response systems vary from person to person. 4. Physiological responses can be influenced by many other factors. Some are person variables, such as age and medication, as well as psychological factors, such as being self-conscious or fearing loss of control. Copyright © Prentice Hall 2007 Assessing Biological Systems Brain Imaging Techniques • Precise measures of brain structure can be obtained with magnetic resonance imaging (MRI). • In MRI, images are generated using a strong magnetic field rather than X rays. • Positron emission tomography (PET) is one scanning technique that can be used to create functional brain images. • This procedure is much more expensive than the other imaging techniques because it requires a nuclear cyclotron to produce special radioactive elements. Copyright © Prentice Hall 2007 Assessing Biological Systems Brain Imaging Techniques (continued) • The newest and most exciting method of imaging brain functions involves functional MRI (fMRI). • In fMRI, a series of images is acquired in rapid succession. • Small differences in signal intensity from one image to the next provide a measure of momentto-moment changes in the amount of oxygen in blood flowing to specific areas of the brain. Copyright © Prentice Hall 2007 Assessing Biological Systems Advantages of Brain Imaging Techniques 1. In clinical practice, imaging techniques can be used to rule out various neurological conditions that might explain behavioral or cognitive deficits. 2. Procedures such as fMRI and PET can help research investigators explore the relation between brain functions and specific mental disorders. Copyright © Prentice Hall 2007 Assessing Biological Systems Limitations of Brain Imaging Techniques 1. Norms have not been established for any of these measures. 2. These procedures are relatively expensive— especially PET scans and fMRI—and some procedures must be used cautiously because the patient may be exposed to radioactive substances. 3. We should not assume that all cognitive processes, emotional experiences, or mental disorders are necessarily linked to activity (or the absence of activity) in a specific area of the brain. Copyright © Prentice Hall 2007