vipularun@gmail.com
VIPUL ARUN
+91-9940173421
MALE, 29, INDIAN
ACADEMIC QUALIFICATIONS
Year
2014
2008
2003
2001
Qualification
Institute
%/C.G.P.A
PGDM
B.Tech(E.C.E.)
AISSCE
AISSE
Indian Institute of Management Rohtak
National Institute of Technology Warangal
B.B.L. Public school(UP)
St. Francis Convent School(UP)
6.21/10
6.56/10
71.0 %
78.8 %
ACADEMIC DISTINCTIONS


National Mathematics Olympiad Certification in year 2000
National Science Olympiad Certification in year 2001
PROFESSIONAL EXPERIENCE
Larsen and Toubro Limited
Assistant Manager
May 2014 -- Till date
Responsible for Marketing, Business Development, order procurement, execution and contract management for commercial
shipbuilding:
 Generating leads from MENA and South East Asia and process budget enquiries received via multiple channels and
submission of tenders if applicable, accordingly
 Interact with the owners for requirement gathering and prepare necessary pre-qualification documents required for
the new projects and new customers
 Customer relationship management for the on-going commercial new ship build projects to ensure reorders so as to
improve business prospects of the company
 Brand building activities involving participation in international conferences, advertisements in top magazines and
subscriptions
 Prepare market intelligence report and prepare the report for potential customers:
 Identifying the demand in each segment using database and other secondary and tertiary sources of information
 Performing gap analysis to cater the demand for new segments/product development
 Profiling of the potential clients/owners and all the parties involved in the process to identify the feasibility of the
order and the historical record of the payment terms
 Coordinating with Design, Procurement and Planning teams for complete set of activities:
 Expediting the process for responding to budget enquiries by arranging General Arrangements(basic drawings), Bill
of materials and profiles of credible vendors for quotes of the materials
 Coordinating Risk reviews for pre-bid and post execution of the projects to identify the variation and its impact on
the profitability of the project
 Overall management of execution, quality and delivery of commercial shipbuilding projects
Idea Cellular Limited
Assistant Manager
June 2008 – June 2012
KEY RESPONSIBILITIES
 Responsible for UPEAST Circle Packet Core services and Network Quality functions to ensure enhanced customer
satisfaction
 Analyse KPI reports and Dashboards and ensure regular update on all the network elements and their reconciliation
o Identifying the trends of the key indices, deviation, if any and performing the root cause analysis for the same
o Generating performance matrix DoD and MoM basis to track the overall quality of the network
o Forecasting the growth and utilization of network resources and planning for major events
 Resolving and responding to all the customer complaints to maintain a healthy CSAT(Customer Satisfaction) Score
o Segregating the queries gathered and redirecting them to the concerned departments within network and making
follow-ups on their resolution
o Responding to all the complaints within TAT(Turn Around Time) to avoid escalations
o Troubleshooting and resolving all Customer’s data(internet) related issues
 Coordination with vendors for 2G and 3G network activities
o Played a pivotal role in the launch of 3G services in UPE circle
o Coordinating with all the stake holders( NSN, Wipro, Juniper, Idea-hub-circle and the in-house teams) for all sets of
configuration activities
 Responsible for facilitating the activities for the network audit by external agencies
o Preparing the necessary prequalification reports as required by TRAI and DoT for quarterly audits
o Coordinating with vigilance agencies for the audit of major configurations in the network
 Responsible for imparting training and knowledge sessions

vipul.arun@gmail.com
+91-9940173421
Initiating and maintaining a knowledge resource pool in order to refer for the same or similar problems for quick
resolution
o Complete training of the of summer trainees absorbed from engineering colleges
o Managing the network stint for cross functional joinees
KEY ACHIEVEMENTS
 Part of IYLP (Idea Young Leaders Program) that identifies talent and provides them business exposure in varied domains
 Awarded Idea Excellence Awards four times
 End to End Readiness for 3G data call services in UPE circle
 Closing data/VAS complaints consistently within TAT, in tandem with Sales, Marketing and Service Delivery teams
 Tracking the Gb utilization and Capacity augmentation to improve throughput to acquire new customers and retain existing
ones
o
INTERNSHIP
Mahindra and Mahindra Financial Services Limited
April 01, 2013-June 01, 2013
Identified Scope for leveraging MMFSL network(branches and employees) for Financial products distribution
 Studied and analyzed the present distribution channel of the company by understanding the processes and systems in place
and interaction with business teams in various vertical and geographies
 Recommended Strategies for distribution of third party products via existing loan segment channel to enhance the business
prospects of the company.
 Recommended Strategies and execution plan for improving Cross Selling to sell its wide portfolio of products through its
different channels
ACADEMIC PROJECTS
IIM Rohtak
 Conducted a Study on India’s Cold Chains
 Identify the problems and prospects for cold chains in India
 Explore the market for cold chains in India and future prospects for the industry
 Identify the major players in the market and the problems associated with the industry
 Suggested recommendations to overcome the problems identified
 Conducted a study on the Distribution Channel of Vita Milk(market leader in dairy products in Haryana
region)
 Analyzed the methods and the process currently employed by the company
 Studied the major characteristics of the distribution channel of Vita Milk including
Transportation & Logistics of dairy business and its Effectiveness
 Identified the issues associated with dairy industry & Uncertainties involved and accordingly
suggest Recommendations to counter them
 Studied Current Operations at Vishal Mega Mart vis-à-vis its competitors - Identified Problems with retail
giant and suggested Recommendations to overcome some of them
 Performed Business Analysis &Valuation of IT companies-TCS, Infosys to give stock recommendations
(Buy/Sell/Hold)
 Calculated the Weighted Average Cost of Capital
 Performed Valuation of TCS and Infosys using DCF and Relative Valuation Technique
NIT Warangal
Worked on ‘Adaptive Control System Algorithm design for Beam Directing Assembly’ sponsored by DRDO at
IIT Delhi
CO-CURRICULAR AND EXTRA CURRICULAR ACTIVITIES


Authored articles on ‘Subliminal Marketing’, ‘Marketing in Politics’, ‘Brand Tendulkar-Will it sustain post its retirement’ and
Loosing Luster of Emerging Markets and secured 1st prize once, 2nd prize twice at IIFT and Appreciation letter from
Mbaskool.com
Reached Final round of Vaniqivriti (Finance Event by IIM Raipur) and Benchmark Six Sigma’s 'Solve a Problem, Create a
Benchmark’ contest
Attended KPMG workshop titled Creating an Impact Workshop (KCAI)

Was an Executive Member in managing the TECHNOZION’06 event, a National Symposium, in NIT Warangal

Got various poems published in school and college annual magazines, participated in various skating competitions

vipul.arun@gmail.com
+91-9940173421