Partners in Support
JOB DESCRIPTION - TEAM LEADER
This job description is a statement of the core duties of a Team Leader. Each individual
supported will also have a person specification that will outline the key characteristics,
skills and qualities of the staff that will be recruited to provide their support.
The role of the Team Leader is pivotal to leading and ensuring the values of Partners in
Support are maintained and developed. The organisational values are as follows:
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
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Everyone has the ability to develop
Everyone has the right to have control over how they lead their life
Everyone’s relationships are valuable
Everyone has the right to support in keeping with their basic human rights
Accountability
The post holder is accountable to the Service Manager of Partners in Support and to the
individual receiving the support.
Role and Responsibility
The core responsibility of the Team Leader is to lead, coordinate and facilitate the support
provided to an individual. This will include the leadership and management of the
dedicated staff team/s. They will be expected to participate in a management on-call rota
for Partners in Support.
The role requires the ability to use initiative and to work independently and creatively. The
Team Leader must ensure that the individual is enabled to direct their support and live the
life that they wish, working closely with their family at all times. The role also involves
ensuring that the person continues to develop / progress and establish and maintain
positive relationships with members of their community with an aim to extending natural
support and reducing dependence on paid support.
The Team Leader will be responsible for ensuring compliance with all legal and
organisational requirements and for ensuring excellence in areas which are measured
internally and externally.
Main Responsibilities
To ensure the individual receives the highest quality of support in line with the values of
Partners in Support. The Team Leader will
1.
ensure that the Team supports the individual in a consistent and person centred
manner in accordance with their wishes and needs
2.
develop a good understanding of the person and support the continuous
development of accessible communication that makes sense to the individual and
arrange staff training and induction where necessary
3.
lead the team in ensuring that the individual is empowered and supported in a
creative and thoughtful manner which suits them best.
4.
lead the team to find potential in every moment for the person to make decisions and
take control on a day to day basis in all aspects of their lives in.
5.
work in partnership and ensure external communication is effective with the
individual, their family, friends and all relevant professionals
6.
work using initiative, finding proactive solutions and ideas as well as ensuring positive
and consistent reactive strategies are in place to support individuals
7.
adhere to and implement Partners in Support policies and procedures as well as
external polices which apply to the individual and the team, and to ensure that all
compliance standards are met
8.
take lead responsibility for ensuring that the individual’s physical, emotional and
mental well-being is considered and prioritised, taking appropriate action when
necessary and to liaise with professionals as required
9.
ensure any concerns regarding the individual are reported to the Service Manager,
Assistant Director and/or Director
10. support, create and develop a positive vision for the person using person centred
thinking tools to facilitate this where relevant
11. develop positive, person centred action plans with the person to support and monitor
their personal development
Key Duties
12. To lead and support the team to monitor the individual’s mental, emotional and
physical health and take appropriate action to safeguard and maintain their health
13. To lead and support the individual and team to develop and maintain relationships
with neighbours, their friends and family
14. To develop a clear and consistent internal communication system e.g. diaries,
communication books
15. To develop effective external communication systems with relatives, professionals
and other external partners
16. To problem solve with the team and develop and implement proactive person centred
risk management approaches
17. To ensure the individual has support organised to meet their needs, including the
arrangement of flexible and creative rotas
18. To coordinate the recruitment of staff and include the individual and their family in this
process
19. To provide regular supervision for staff and facilitate regularly team meetings
20. To provide induction for staff and training as required
21. To manage the performance of individuals and the team to ensure best possible
results for the individual
22. To ensure that the individual is supported to take responsibility for their individual
finances and that transactions are recorded
23. To assist the individual to maximise their benefits and gain assistance from Welfare
Rights agencies where necessary
24. To be responsible for the management of the team budget and ensure hours are
available within budget and managed effectively
The responsibilities of the post holder are reviewed regularly and subject to change where
necessary.
Last updated October 2015
Partners in Support
PERSON SPECIFICATION - TEAM LEADER
Location:
Hemel Hempstead
Salary:
£13,447 per annum
Reporting to:
Service Manager
Sleep-in
Allowance:
£32.00 per night
EXPERIENCE
1
Two years experience of providing person centred support to
people with learning disabilities and/or Autism
Essential
2
Experience of working positively with families and
professionals
Essential
3
Experience of working with people who may challenge
Essential
SKILLS
4
Evidence of networking skills and ability to build links within
Watford
Essential
5
Ability to manage difficult situations calmly and effectively
Essential
6
Ability to work independently and use own initiative
Essential
7
Ability to motivate and lead a team of dedicated staff
Essential
KNOWLEDGE
8
Knowledge and commitment to Person Centred Approaches
and the values of Partners in Support
Essential
9
Possession of, or commitment to obtain, an appropriate
Diploma in Health and Social Care
Essential
INTERESTS AND CHARACTERISTICS
10
Motivated and confident, being able to support activities that
are relevant to the person being supported
Essential
11
Calm, patient and positive in their interaction at all times
Essential
CIRCUMSTANCES
12
Able to work flexibly, including weekends, evenings and
sleep-ins
Essential
13
Car Driver
Essential