Kim Gökçe, MBA, PMP, CSM
M: 678-361-4200
Email: kimgokce@gmail.com
Web: www.KimGokce.com
SUMMARY:
IT People and Project Manager with 20 years of impact and award winning results in projects serving
Fortune 500 and small-to-medium enterprises. Tested as an entrepreneur, a professional consultant and as
a trusted client representative. Mastered governance processes. Managed relationships from shop floor to
executive level and established high credibility during multiple client engagements.
Key Skill Areas
Project Management
SDLC
Agile Methodologies
Scrum Master
Cloud Technologies
Experience
20+ years
20+ years
6+ years
4+ years
4+ years
Industry Sectors
Telecommunications
Sales Operations
Non-profit
Marketing
Insurance
Experience
12+ years
10+ years
10+ years
2+ years
2+ years
WORK HISTORY:
The Coca-Cola Company, Inc,
Director, Application Development, 6/15-present
 Support transition to managed services delivery and provide thought leadership on software
development practices and organizational transformation efforts.
 Establish and manage governance relationships with 3rd party vendors with estimated annual
spend of $30 - $50MM. Includes vendor/supplier negotiations, contracts, SLAs, volume discounts,
etc. and align on delivery measures that monitor delivery of service in line with project plans. Work
with Procurement/Legal and Supplier Governance teams on effective management of vendor
contracts, agreements and Work Order Package.
 Implement continuous improvement and activities through measurement and optimization.
Agile Practice Lead, 10/14-6/15
 As a leader for North American Solutions in the Bottling Investments Group, foster organic Agile
practice adoption and team maturation.
 Support transition to managed services delivery and provide thought leadership on software
development practices and organizational transformation efforts.
 Specify best practices, tooling, and team conventions to produce quality, cost-effective, and high
value products.
 Identify opportunities for process simplification.
 Provide team and individual mentoring.
 Promote a continuous learning environment to enhance organizational capacity to delight
customers.
Coca-Cola Refreshments, Inc, Senior Manager, 8/13-10/14
 As group leader for Emerging Technology Delivery, empower teams and direct resources engaged in
web and mobile solution delivery.
 Mentor delivery managers in best practices and help teams adopt and mature their own agile practices.
 Promote innovation using emerging technologies and collaborative working environments.
 Partner with company peers to establish and promote excellence in agile methods and value
propagation.
 Engage in The Coca-Cola Company's global and continuous efforts to innovate products and process to
refresh the world and its business lines.
Current as of: 8/1/2015
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Kim Gökçe, MBA, PMP, CSM
M: 678-361-4200
Email: kimgokce@gmail.com
Web: www.KimGokce.com
AT&T, Technical Project Manager, 8/10-present
 Developed $20m+ business case for technology transformation to cloud integration platform.
 Guided CTO projects from initiation to closeout through one of three of client’s governance processes:
1.) AT&T's Network Technology Development (NTD), 2.) “One AT&T Approach” (OAA), and 3.)
AT&T Information Technology Unified Process (ITUP).
 Led team adoption of agile/scrum/XP methodologies and supporting tooling and processes.
 Negotiated and delivered operational plans to deploy supported cloud based integration services.
 Evangelized iPaaS best practices among AT&T developers via an “open source” and community
support model within the company.
Excognito, Inc., Consulting Special Projects Manager, 11/99-12/10
 Provided clients with subject matter expertise and leadership in technical engagements spanning COTS
implementations to data migrations to custom application development.
 Developed budgets, work estimates, SOWs, project plans/schedules and executive status reports.
 Conducted SWOT analysis, vendor selections, negotiated contracts and SLAs, resolved issues.
 Fostered partnering to meet requirements and managed matrixed client and vendor resources.
Representative Client Engagements
ADEC Group 03/10-06/10 – Implemented a work and change order management system,
developed training material and delivered training to end-users.
Result: Client provided improved traceability and accountability to its own end-client, Motorola.
The Coca-Cola Company 12/08-6/09 – Devised a process to leverage business logic buried in an
MS Excel solution. Analyzed and documented hard-coded business logic for exposure.
Result: Delivered process displaced $250k expense and reduced operating expenses >$600k in
year one for global vending optimization project.
VMware: 04/08-11/08 – Provided configuration management solutions and change control
processes for channel sales organization’s Partner Relationship Management (PRM) platform.
Result: Displaced system and user administration costs of 2 FTE equivalent annually.
AT&T: 03/07-12/07 – Developed business case for consolidation of seven acquired Regional
Bell Operating Companies’ (RBOC) sales channel solutions into a unified AT&T sales channel
management platform. Guided business case and vendor solution approach through AT&T
Schedule of Authorization process (SOA had a 4% historical approval rate) successfully gaining
CIO Thaddeus Arroyo’s personal sign-off.
Result: Displaced >$12m in annual system maintenance and operating costs and delivered
solutions rated as, “Best in Industry,” by AT&T Solution Providers.
AT&T / BellSouth Telecommunications: 12/06-03/07 – Served as joint acquisition team’s
technical project lead for channel sales systems portfolio analysis. Facilitated rationalization of
systems portfolio among seven sales regions and identified those investable or for sunset.
Result: Empowered management team to establish revised ’07 budgets and document the
roadmap for systems consolidation.
BellSouth Telecommunications: 04/06-12/06 – Assessed stalled workforce management
reporting project. Determined faulty requirements as root cause. Documented correct
Current as of: 8/1/2015
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Kim Gökçe, MBA, PMP, CSM
M: 678-361-4200
Email: kimgokce@gmail.com
Web: www.KimGokce.com
requirements, developed new solution design, implemented solution working with client
infrastructure team. Deployed solution and trained nine-state call center management personnel.
Result: Solution 100% adopted by end users. Displaced > $1 million year-one development costs
and $250k annual maintenance expenses for client.
BellSouth Telecommunications: 10/05-03/06 – Addressed emergency compliance and
competitiveness issue by delivering solution to secure pricing data on remote 3rd party sales PCs.
Result: Client was able to secure and expire access to sensitive product and pricing data.
BellSouth Telecommunications: 03/05-09/05 – Managed from ideation through to production
deployment of SOAP web service implementation providing user data synch between client and
client’s vendor systems.
Result: Reduced scale for average cost of new system interfaces from $250k to < $2.5k.
BellSouth Telecommunications: 08/04-12/04 – Led data analysis of client’s residual
compensation payments. Effort included the analysis of millions of payment records to identify
erroneous payments via reconciliation between client's billing system and commission systems.
Result: Data corrections yielded >$400k in first year savings and defect resolution in source
system avoided “x” future over-payments with a minimum of >$650k additional booked.
BellSouth Small Business: 01/02-7/04 – Managed retirement planning of legacy, custom
compensation applications as well as delivery of strategic replacement system partnering with
business and two major vendors. Scope included devising vendor selection process.
Result: Solution allowed client to support strategic changes to contracts and drive new revenue.
BellSouth Small Business: 11/99-12/01 – Initiated transformational systems strategy to support
Sales Channel Management group’s business objectives in sales partner acquisition, retention,
and revenue growth. Led visioning efforts between sales, operations, and IT groups. Innovations
included client’s first SaaS solution and single sign-on to traverse BellSouth’s DMZ.
Result: Supported three-year growth of sales partner organizations from 80 to >600. Enabled
revenue growth from $6m to $30m.
BellSouth Business Systems, Project Manager, Information Technology 03/99-9/99
 Represented client’s interests on critical IT Governance Board for sales channel solutions.
FORMAL EDUCATION:
MBA – University of Hartford, W. Hartford, CT and Paris, France. 1993.
BA - Georgia State University, Atlanta, GA. 1992.
HONORS, APPOINTMENTS & SERVICE LEADERSHIP:
DeKalb County CEO's "Community Hero" Award 2013
Community Quarterback - Honorary Mention, National Football League - Atlanta Falcons 2012
YMCA Volunteer of the Year, YMCA of Metro Atlanta 2012
Commissioner, State of Georgia Governor's Commission on City of Brookhaven 2012
CLIENT RECOMMENDATION (see http://www.linkedin.com/in/kimgokce/ for more)
“Our solution providers have consistently stated that the support/systems that we (Kim) have
delivered are the best in the industry (and contribute to their continued participation in our
channel). Any project that Kim is involved in is certain to have positive outcomes.”
Estelle Conover, VP–Alternate Channels, AT&T
Current as of: 8/1/2015
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