Timothy N. Crammer
timcrammer@crammerconsulting.com
317-468-9700
Professional Summary:
As a business technology career professional of over 20 years of working within highly regulated environments,
I have been managing portfolios and leading projects, technology teams, programs and accounts, and
providing leadership for key initiatives. Previous experiences with successfully delivering complex and high
impact enterprise business initiatives, multiple PMO (Program Management Office) builds and enhancements,
C-level decision support, and many years of exposure consulting in a wide variety of organizations with varying
levels of maturity have provided me with an exceptional depth and breadth of experience and a solid
foundation
to
successfully
drive
teams,
hit
targets
and
produce
results.
Specialties: Corporate Strategy Leadership; Contract Delivery; Portfolio management; Enterprise-level Project
Management delivery; Project Management education; PMO builds; Charter ownership, Matrix teams leadership;
Contract development, negotiations, interpretation and delivery; Business leadership and Business development support;
Business Process Analysis; Disaster Recovery/Business Continuity Planning; Technology architecture and design; Service
Delivery Management
Skills Summary:
 Experienced with successful development of organizational strategy, development of management,
teams and processes;
 Successful in the delivery of multi-year, highly complex initiatives and programs;
 Previous experience working for Big 4 consulting firms (Capgemini, EDS, Deloitte);
 Previous experience in Biotech and Healthcare (over 10 years);
 Experienced with owning multiple P&L's simultaneously as a regional director;
 Extensive IT systems development, integration, upgrade and replacement experience;
 Over 20 years of experience managing technology projects, teams and accounts;
 Experienced Leader of cross-functional teams to drive alignment to objectives and key strategies;
 PMI Certified as a PMP (Project Management Institute, Project Management Professional);
 Demonstrated success with P&L accountability and improvement;
 Have lead staffing levels of up to 130 employees, and many assignments with less;
 Have successfully managed projects utilizing virtual team collaboration methods;
 Successful completion of global projects involving stakeholders from multiple regions (North America,
Latin America, Asia-Pacific, EMEA);
 Strong and experienced influential leader with the ability to clearly articulate strategy and vision;
 Exposure to a wide variety of markets, organizational sizes, structures and technologies;
 Executive and C-level communications, presentations and sponsorship background;
 Have led multiple outsourcing proposals with organizational transitions; Organizational Change
Management, Staff transitions;
 EDS, SED(Systems Engineering Development) graduate;
 Experienced with mergers and acquisitions, divestitures and outsourcing, and
 Will travel; US Citizen with Passport.
Key skills include: Process and Product Adoption; Healthcare; Technology Leadership; Project Management; PMO
Developments; Portfolio Ownership; Project Governance, Initiation, Planning, Quality and Change Management,
Execution, Monitoring and Control Techniques, Stabilization, Ramp-down and Closure; Leadership, Change Control;
Charter development and ownership; Social Networks; Social Analytics; Cloud Solutions; Identity Branding (personal
and business); Software Development and Legacy system conversions; Cultural integration of Quality Improvement;
Continues Improvement Integration; Contract development, negotiations, interpretation and delivery; Business
Development;; Engagement Management; Account Management; Technology Architecture and design; Disaster
Recovery and Business Continuity planning; MS-SharePoint, MS-Office, Planview, MS-Project, MS-Visio, MSPowerPoint, MS-Word, MS-Excel; Leadership and Big 4 consulting.
Professional Experience:
May 2005- Present
CCPM, LLC; Crammer Consulting
Clients and programs include:
Mainstreet, Business Consultant, Strategy and Analytics
Citizens Energy, Sr. Project Manager; VOC (Voice of the customer), CRM, Security Remediation and
Stabilization Program
Citizens Energy, Sr. Project Manager; City Water and City Wastewater Integration
Citizens Energy, Sr. Project Manager; Infrastructure Core Replacement
United Healthcare, Program Director, IRM (Information Risk Management), Change Management, leading 15
workstreams for the Department of Defense Healthcare datacenters (Enclaves) Architecture and Risk
Management Tools configuration, testing and implementation.
Express Scripts / Medco Systems Integration Manager; Merger and Acquisition;
HCI (Healthcare Clinical Informatics), Senior Director; West Coast
Memorial Hospital System, Program Delivery, Pathology Lab Replacement;
Deloitte Consulting; Business Consultant, State of Indiana, Child Protective Services, Indianapolis, IN
 PMO Build
 PPM (Project Portfolio Management) toolset vendor selection
 Develop and integrate new departmental processes; change management
US Federal Proposal Development – NDA
Eli Lilly Pharmaceuticals, Program Manager (International), Seibel Enterprise CRM Replacement – TLAC (The
Lilly Answer Center)
Eli Lilly Pharmaceuticals, Program Manager, New Model for Clinical Trials Research (FACTS; Fixed and Adaptive
Clinical Trials Simulation| Bayesian and Frequentist Statistical Predictive Modeling), Indianapolis, IN – NDA
Covance Labs, Inc., Service Delivery Manager, CRO (Contract Research Organization) Indianapolis, IN
Spirit Aero Systems, Project Management Consultant, (Boeing Aerospace); Composite Materials
Manufacturing; Wichita, KS –
o Development of IT PMO (Project Management Office) processes and performance metrics.
o Management of IT components supporting the manufacture of Sikorsky CH-53K HL for a
Department of Defense contract. – NDA
Spirit Aero Systems was a spin-off of Boeing Aerospace and once separated, Boeing took their
intellectual capital with them leaving Spirit with the task of building and reorganizing their business
model and processes. My primary role with Spirit involved developing their IT PMO. As well as
working on PMO processes, I managed the IT support component of a DOD (Department of Defense)
contract for Spirit's manufacture of components for the Sikorsky CH-53K Heavy-Lift Helicopter. At the
time this was a highly classified program requiring DoD Security at all levels. The main challenge with
this project was providing the integration of disparate MES (Manufacturing and Engineering Systems)
so that other manufacturers could share data securely within unique MES products.
Hewlett Packard / Proctor & Gamble, Program Manager, Cincinnati, OH; Seibel CRM Global Consolidation
Hewlett Packard / Proctor & Gamble, Program Manager, Cincinnati, OH; International Telepresence Studio
Implementation
Eli Lilly Pharmaceuticals, Indianapolis, IN, International Program Manager- Initial “One-Lilly” CRM Platform
April 2001 – March 2006
Cap Gemini / Healthcare
Indianapolis, IN
Senior Project Management Consultant – PMO Build & Enterprise Systems Implementations
1990 - April 2001
Electronic Data Systems, Inc.
Various Accounts and Locations
International and domestic
EDS Federal Government - Contract Delivery Manager –DJAS (Defense Joint Accounting Systems)
Management scope included managing seven (7) IT teams, 60+ resources supporting a CMMi
Level 4 Federal Government software development project;
o Technical Infrastructure group
o Customer Assistance Center
o Documentation Support Team
o Defense Transportation Reimbursement System Team
o Software Change Management Team
o Packaging and Release Team
o Project Metrics team
 This project was in support of the Department of Defense. Responsibilities included leadership
of several departments staffed with Union Federal employees, EDS employees, and multiple
contracted resources from varying companies simultaneously.
EDS Local Government – Contract Delivery Manager – State of Tennessee / Bell South
 Account Manager for the EDS/BellSouth TNII (Tennessee Network Information Infrastructure)
managing contract development, negotiation and delivery, PMO development and account
general start-up activities including; P&L accountability, staffing to 130+ employees, executive
presentations and customer presentations to large groups, and service delivery responsibilities
to the state of Tennessee and Bell South Communications.
EDS Local Government - Contract Delivery Manager
Director of Information Technology, City of Muncie, Indiana
EDS Business Development - High-Tech Business Unit – Account Transition Manager
OCM (Organizational Change Management)
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Provided business development IT Outsourcing proposals for new business opportunities.
Reorganized IT departmental staff and technologies providing Business Change Management
Developed baseline scope definition and documentation of existing services and provided cost
analysis and resource alignments to meet proposal requirements.
Provided leadership through project management of contract deliverables.
Developed SLAs (Service Level Agreements) and SOWs (Statements of Work); managed vendor
RFP contract awards and agreements.
Leveraged support resources, vendor contracts and support agreements between business
unit accounts and created the Center of Excellence for support of the Northwest and Silicon
Valley; OCM
EDS Indiana Regional Support Center
Infrastructure Project Manager - General Motors Contract
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Provided international project management for IT communications systems supporting
General Motors manufacturing environments.
Education
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EDS University (Systems Engineering Development, and MBA in Project Management and Business
Administration)
Alameda University (BS, Business Administration)
Ball State University (Pre-Engineering/Physics)
26+ years of Consulting Experience and Business Professional Training (EDS, Capgemini, Deloitte)
PMP Certification (Project Management Professional), # 313628 – Expiration 12-DEC-2016 – Active
Certified by and member of PMI (Project Management Institute), #335662
HIT (Health Informatics Technologist), # 243621679 – Active
Certified by the American Health Information Association
Past member of the Indianapolis PMI chapter, Wichita PMI chapter, Project Metrics SIG (Special
Interest Group), and Troubled Projects SIG
Quality Training Courses; Deming, Crosby, Tom Peters, Covey methodologies and Six Sigma training
PM Methodologies; Critical Chain (Prochain), Critical Path, Traditional Waterfall/SDLC Methodologies
and Agile Scrum techniques
Contact Information:
Cell Numbers: 317-606-4408; 765-610-3138; 317-468-9700
Email #1: timcrammer@crammerconsulting.com
Email #2: tcrammer@gmail.com
LinkedIn Profile: www.linkedin.com/in/timcrammer/
VConf #1: Skype: timcrammer
VConf #2: G+, Hangouts: Tim Crammer
Twitter: @timcrammer
VM, SMS, MMS, Text: 317-606-4408 – H, 765-610-3138 – C, 317-468-9700 – O