Nicole Gasparri, CGFO
City of Boca Raton
Organizational Program Manager
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Welcome Back
Ground rules
Clearing
EXERCISE
Learning Objectives:
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Assess your own leadership
Identifying areas where there are
opportunities to grow and develop
Identifying what are the road blocks and/or
barriers to success
Identifying action adjustments that will alter
the outcome in difficult situations
EXERCISE
Predictable and Ordinary
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Right / Wrong
Good / Bad
Agree / Disagree
True / False
Should / Shouldn’t
Why / How
What
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I
I
I
I
I
I
am a victim
live in scarcity – there is never enough
am alive temporarily and that is scary
am always messing up
am fighting just to get by
am not good unless I prove it
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I
I
I
I
I
I
create my own reality
live in abundance. This is always enough
am alive temporarily and that is awesome
am on the right path at the perfect speed
am safe to pursue what I love
am good just because
RESIGNATION AND CYNICISM
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Looking Good
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Avoiding looking Bad
EXERCISE
The Oz Principle, Roger Connor
RESULTS
ACTION
BELIEFS
EXPERIENCE
What leadership is not:
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POSITION
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TITLE
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DICTATOR
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DO AS I SAY NOT AS I DO
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SCREAMER
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CONDESCENDING
What leadership is:
 LEADING
 COMMITMENT
 ADDING VALUE
 CHARACTER
 WILLING
 COMMUNICATION
 INTEGRITY
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COACHING ONLY WORKS WHEN YOU KNOW THE
GAME PLAN
Tell the players what you expect from them
◦ Do you have expectations meetings
 What you expect
 What they expect from you
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Give the players the opportunity to perform
◦ Delegate – 3 prong approach
◦ Let the players know how they are getting along
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Instruct and Empower the players when they need
it
Reward players based on their contribution
THEORY VS. ACTION
(Knowing versus doing)
KK
KK
K DK
KK
K DK
Blind spots –
don’t know
that you
don’t know
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That which you are unaware of is causing
barriers to success
It may even be the barrier
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INTEGRITY
RELATIONSHIPS
EXISTENCE
COMMUNICATION
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INTEGRITY
RELATIONSHIPS
EXISTENCE
SHARING
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Honoring your word
Doing what you said you do when you said
you would do it
Sliding Scale of Integrity
100%
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Respect
Communication
Trust
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“I have learned that people will forget what
you said, people will forget what you did, but
people will never forget how you made them
feel.”
- Maya Angelou
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The tools
Appointments
Schedules
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There is too much to do and not enough time
to do it
No worries we’ll get to it when we get to it… I
don’t stress
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THE ARE ONLY 24 HOURS IN A DAY!!!!!
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Sharing / communicating
◦ Sharing with intention
◦ Sharing with a vision
Its all about perspective ……..
DoHave Be
Be  Do Have
Thank you!
Questions?
ngasparri@myboca.us