Muhammad Yasir
NIC: 37406-1297056-3
Date of Birth
9th July, 1984
Contact
Cell : +92-321-8586808
E-mail : m.yassir@outlook.com
Address
Block # E, House # 4/20 HMC Housing Colony Taxila, Distt Rawalpindi
Objective & Profile
Seeking a challenging career with a dynamic organization that would help me cultivate and
nurture my skills to the fullest with an opportunity to display my talent and become an asset to
the organization.
Accumulated a wealth of 5 years’ experience in areas of Information Technology & Supply
Chain Management through outstanding career in IT, Procurement, Warehousing, Distribution
planning and scheduling, Customer Services and Sales. Well placed to make a significant
difference and add value in pursuit of meeting present and future goals in the organization.
My experience is built up by a number of factors, but the fore most are my desire and dedication
towards achievements of objectives at my place of work. Desire, willingness and dedications
have built up my experience and profession to sound and become strong. My personal goals
and aspirations are based on three values namely Learning, Output and Integrity. These are the
pillars of my life, profession and careers
Education
2014 to 2016
2010 to 2011
2005 to 2010
2001 to 2003
MCS (Computer Science)
Virtual University of Pakistan.
MBA (IT)
Mohammad Ali Jinnah University Islamabad.
BBA Honors
Mohammad Ali Jinnah University Islamabad.
ICS (Computer Science)
Rawalpindi College of Commerce , Wah Cantt
Experience
PAPER COMMUNICATION
Manager
(Jan 2014– till Now)
Client Name: Telecom, NGO, Oil & Gas
Duties & Responsibilities
Information Technology:
 Planning & Implementation of IT solution.
 Supervise & Train IT Helpdesk Staff.
 Supervises technical staff that are responsible for district-wide data networks and
computer and network operations. Assigns and coordinates work assignments and
resolution of critical technical and procedural problems.
 Conduct IT Training for staff & Customer.
 Installing and configuring computer hardware operating systems and applications.
 Monitoring and maintaining computer systems and networks.
 Work with technical staff and other internal colleagues to meet customer needs.
 Submit weekly progress reports and ensure data is accurate.
 User training and software application troubleshooting
 Advise clients objectively on where IT might make a difference to the business.
Inventory & Procurement:
 Manages Procurement, Inventory Control and Planning. Responsible for accurate and
cost effective management of inventory assets.
 Responsible for handle inventory
 Conduct Quarterly audits of Inventory
 Managing Faulty Unit Management
 Perform all the data accuracy tasks
Other Duties & Responsibilities:
 Manage and direct the retail department operations to achieve sales targets.
 Maintain and foster relationship with existing vendors.
 Research and purchase fixtures for store expansions.
 Participate in pricing the solution/service.
 Ensure all team members represent the company in the best light.
 Identify potential clients, and the decision makers within the client organization.
Identify opportunities for campaigns, services, and distribution channels that will lead
to an increase in sales.
HUAWEI TECHNOLOGIES PAKISTAN
Logistics Specialist & Administration executive
(Dec 2011 – Jan 2014)
Client Name: SCO, NTC, NLC, HEC, Shaheen Aero Traders, Civil Works Organization,
Warid, Wateen, CMPak, Worlcall, Mobilink, and Telenor
Duties & Responsibilities
 Management of supply chain/ logistic services and smooth running of logistic
operations.
 Negotiate and manage contracts with suppliers
 Track shipments and stock levels.
 Look at ways to improve supply chain networks.
 Monitor overall performance to make sure targets are being met.
 Train and manage a team of supply chain staff.
 Innovate / implement new ideas to improve supply chain / logistics services.
 Checking/ verification of cargo invoices / rental vans invoices on monthly basis.
 Reverse Logistics for Repair and Return Business.
 Service Invoice and payments verification with Third party.
 Follow up of Third party progress & make sure timely completion of job
 Spare Parts Assigning and Segregation for most appropriate Repair Center (Local &
HQ)
 Monthly meeting for customer's SCM
 Managing SPL warehouses in Pakistan.
 Responsible for handle inventory
 Conduct Quarterly audits of Inventory
SONY PAKISTAN
Manager
(December 2008 –November 2011)
Duties & Responsibilities:
 Ensuring the efficient and effective operation of the Service Center.
 Communicating new product developments to prospective clients.
 Helping to build good customer relations.
 Supervise, Train & mange IT Helpdesk Staff.
 Supervises technical staff that are responsible for district-wide data networks and
computer and network operations. Assigns and coordinates work assignments and
resolution of critical technical and procedural problems.
 Invoice Preparations and Reconciliations.
 Coordination with procurement for material purchasing status.
 Purchase Order issuance
 Responsible for developing and maintaining billing schedule, collecting and matching
billing documents.
 Cost Consumption Analysis.
 Consolidating Cost & Revenue report on monthly basis.
 Verification of BOQ’s of different SOW for customer
 Review and verify the Quotation of different vendor.
 Administrating the contract and all its related aspects.
 Part ordering , invoicing , inbound & Outbound the faulty & good parts in SONY ERP
System (OASIS)
 Preparation and submission of warranty claim.
Achievements
 Successfully implementation of IT solution in Heat-Con Systems (Nationwide)
 Earned a Purchased Order of 400 units SONY VAIO Notebooks net worth of 40
Million from Mobilink for their country wide usage including an SLA of support for
its three major locations, Karachi, Lahore, and Islamabad.
 Worked with Telenor for Laptops business and run an IT support SLA for a period of
2 years for their country wide end user support services both first level support onsite
and 2nd level hardware support at service center. Task completed in excellent way for
2 years continuously.
 Achieved breakeven point in three months.
 Appreciation letter from Social communication organization & National
Telecommunication Corporation for best delivery services.
 Target achievement: 97% SLA within 3 months as per agreed with customer.
 Earned team award for EID assurance best delivery services
Training & Certification
Lenovo Certification (Online):
2014 EMEA Premium and Gold Certification.
Microsoft certification (Online):
Windows 8.1 & Office 365
CRO (Customer Relationship Officer)(Lahore , Pakistan) :
This training helped me in improving my CTR’s (Customer Touch-point Representatives)
skills so I can better handle customers and can communicate as per the standards. (Two days)
CRO (Customer Relationship Officer) (Sony Gulf Fze, Dubai):
This training is mainly designed and mostly beneficial to improving CTR’s (Customer Touchpoint Representatives) skills also Repair and Service Skills for repairing VAIO products
IT Skills
 Trouble shooting skills and managing Operating Systems
 Microsoft Windows (7/8/8.1)
Operating Systems
IT Essentials
Office
Computer hardware and software
 Microsoft Office 2003/2007/2010
 365 /2013
Activities and Interests
Reading, listening to music, Playing Football & traveling.
Language
Urdu/Punjabi (native)
English (proficient in speaking, reading,
writing, listening and interpreting)