UNDERGRADUATE ACADEMIC ADVISING COUNCIL 2013-2014 Annual Report Co-Chairs: Mike Curme (Student Affairs) and Carolyn Haynes (Office of Provost) Members: Samuel “Zeb” Baker (University Honors Program), Tresa Barlage (Office of Residence Life), Stephanie Beck (Regional Campuses-Hamilton), Craig Bennett (Intercollegiate Athletics), Rosalyn Benson (College of Creative Arts), Christina Carrubba-Whetstine (Rinella Learning Center), Kim Ernsting (College of Arts & Science), Gwen Fears (Student Affairs), Michael Goldman (Career Services), Pete Haverkos (College of Professional Studies & Applied Sciences/Regional Campuses), Molly Heidemann (Global Initiatives), Tonia Hyllengren (Regional Campuses - Middletown), Carol Jones (Office of the University Registrar), Brian Kirkmeyer (College of Engineering & Computing), Martha Kyger (Farmer School of Business), Dave Sauter (University Registrar), Claudia Scott-Pavloff (College of Arts & Science), Roxann Sommers (College of Education, Health & Society), Dan Stewart, student PURPOSE OF UAAC The Undergraduate Academic Advising Council includes members from all academic divisions, Student Affairs, Office of Enrollment Management, academic support units as well as the student body. The responsibilities of the UAAC include: Promote the philosophy, policies, and procedures for academic advising at Miami University seeking input from various University constituencies; Build support for and recognition of effective advising across the University through ongoing and clear communication efforts and an annual award for academic excellence; Refine, generate, and coordinate professional development opportunities for faculty and staff on academic advising with an emphasis on best practices; Improve, coordinate, and implement common tools for academic advising; Coordinate and maintain an ongoing plan for assessment of academic advising to ensure continuous improvement. 2013-2014 GOALS The key goals for the 2013-2014 academic year were to: 1. 2. 3. 4. 5. Develop plans for reorganizing the academic advising staffing for first-year students. Design and secure approval for a First-Year Experience (FYE) course. Create a plan for comprehensive advisor training. Design and launch online software and other resources to provide enhanced advising information for students and advisors. Develop recommendations for supporting critical needs of undergraduate students (e.g., socio-emotional support and support for special populations of students, such as international students, transfer students, relocating students, and ACCESS initiative students). SUMMARY OF 2013-2014 ACTIVITIES The Council met ten times during the 2013-2014 academic year and formed the following ad hoc working groups and charges: 2 1) F IRST -Y EAR E XPERIENCE C OURSE : Build on the work done by the Western Program and others in creating firstyear adjustment courses, and create a syllabus and proposal for a first-year experience course, and secure approval. Members: Kim Ernsting (chair), Jennifer Seabaugh, Gwen Fears, Tresa Barlage, Cathy Moore, Heather Christman, Marianne Cotugno, Buffy Stoll, Cole Tyman, and Larisa Wright. 2) A DVISOR T RAINING : Develop required training modules for advisors, and create plans for optional online modules. Members for required training: Claudia Scott-Pavloff, Rosalyn Benson, Pete Haverkos, and Marti Kyger. Optional module development let by various persons with Matt Evins from the E-Learning Office. 3) M Y A DVISING O NLINE R ESOURCES : Continue working on developing the MyAdvising Portal and Tabs for advisors and students, incorporating relevant portions of the advisor training modules developed by other groups. Members: Roxann Sommers (chair), Duane Drake, Jessica Melita, Meredith Smith, Jelene Grace, Mya Nguyen, and Mandy Euen 4) T ECHNOLOGY : Test and launch u.Direct by summer 2014, and provide input on the required advisor training relating to technology resources. Members: Carol Jones (chair), Tonia Hyllengren, Dennis Tobin, Christa Branson, Rachel Armstrong, Jeremy Harmon, and Jelene Grace. 5) M ENTAL H EALTH & S OCIO -E MOTIONAL S UPPORT : Develop a program or protocol for first- and second-year students who are identified as needing social and emotional support. Create a training module(s) for advisors on providing support for mental health and social and emotional issues. Members: John Ward (chair), Tresa Barlage, Gwen Fears, and Christina Carrubba-Whetstine. 6) I NTERNATIONAL S TUDENT S UPPORT : Develop a report identifying the challenges and successes related to international student success and making recommendations for improvement. Members: Molly Heidemann (chair), Tim Kuykendoll, Ted Peters, Aaron Bixler, Jenni Kim, Felice Marcus, Brenda Quaye, and Shamika Johnson 7) A CADEMIC I NTERVENTIONS : Review, revise and implement the spring 2013 recommendations from the Ad Hoc Academic Interventions Working Group; create recommendations for interventions with students returning from suspension; and develop additional recommendations for improving the success of students who are at risk of not being retained. [Christina Carrubba-Whetstine (chair), Carol Jones, Marti Kyger, Pat Troesch, Tresa Barlage, Mike O'Neal, Rosalyn Benson, Gabriela Bermudez, and Brian Kirkmeyer. 8) T RANSFER AND R ELOCATION S TUDENT S UPPORT : Develop recommendations for providing better support for transfer and relocation students at Miami. Members: Kathy Pruckno & Pete Haverkos (co-chairs), Wende Ferguson, Cathy Moore, Lora McCargish, Doug Green, and Cherylyn Lander 9) M IAMI ACCESS I NITIATIVE S UPPORT : Collaborate with academic divisions to develop a comprehensive and proactive support program for integrating Miami Access Initiative students into the life of the University. The program should integrate programming, support and advising to promote these students’ academic success. Members: Rinella Learning Center staff 2013-2014 PROGRESS STEPS All five goals for 2013-2014 were met, and the progress steps for each goal are summarized below: G OAL 1: R EORGANIZATION OF A DVISOR S TAFFING : Beginning in fall 2015, academic advising will be reorganized, located in Academic Affairs and supplemented and enhanced through academic support from units across Student and Academic Affairs. The key components of academic advising and academic support include: 3 Academic divisional advising offices oversee and coordinate the policies, procedures, and administrative functions relating to advisement. These offices ensure that chief departmental advisors are kept abreast of these functions and issues so that CDAs keep faculty advisors informed. Faculty advisors work with individually with students on their academic plans which include making purposeful curricular and experiential learning choices that are aligned with students’ talents, goals and career paths. Residence life staff work with students to provide socio-emotional and college transition support during the student's first two years through programming and one-on-one consultation as needed. Rinella Learning Center, University Honors Program, Global Initiatives, and other academic support units provide programming for special populations of students or to meet particular student needs. Student Success Coordinators who will be housed in the Enrollment Center (name TBD) will provide interventions with students who are at risk for attrition as well as offer coordination of university-wide advising-related efforts, such as coordinating advising-related e-tools, advising related publications, and advising-related communications and training. G OAL 2: F IRST -Y EAR E XPERIENCE C OURSE A course proposal and syllabus, as well as supporting materials (e.g., suggested assignments and activities), were designed and approved at all levels of the University. Approximately 12 sections of the FYE course (UNV 1010, I Am Miami) will be offered in fall 2014. Training for pilot instructors has been provided. Assessment of these sections will be done and improvements made. The goal is to expand the offerings across all Oxford academic divisions in fall 2015. See Appendix A for a copy of the syllabus. G OAL 3: C OMPREHENSIVE A DVISOR T RAINING Significant progress was made in this area. A comprehensive plan was developed, and three pilot required modules were designed and piloted. Two optional online mini-modules (focusing on advising high-ability students and student-athletes) were designed. See Appendix B for a description of the full plan and the status of its component parts. G OAL 4: O NLINE R ESOURCES & S OFTWARE Two key online advising resources—one for students and one for advisors—were designed and launched this year. Both may be accessed via MyMiami. In addition, the curricular and degree program data were loaded into the new course and graduation management system, u.Direct. U.Direct--which will provide students and advisors with the opportunity to map degree pathways and to manage course scheduling and enrollment--will be tested in summer 2014 and launched in fall 2014. G OAL 5: R ECOMMENDATIONS FOR S TUDENT S UPPORT Four working groups conducted research and developed recommendations for enhancing support in the following areas: Transfer and relocation students International students Miami ACCESS Initiative students Students needing socio-emotional and mental health assistance See Appendix C for a summary of the recommendations on each topic. These recommendations were presented but not endorsed by the UAAC as a whole. The Retention Committee will review the recommendations and develop an implementation plan for 2014-2015 that incorporates some of these recommendations. ADDITIONAL PROGRESS STEPS 4 The UAAC also completed these steps: 1. Reviewed and offered input on new and revised policies and procedures, including reconsideration of the criteria for Latin Honors, President’s and Dean’s List; course repeat policy, midterm grade policy; add/drop deadline; independent work; grade appeal; approval process for changes in curricular requirements in university-wide programs; revision of UA program (new administrative home); and course modifiers. 2. Reviewed and clarified the protocol for emergency or crisis calls (e.g., not referring or transferring calls but instead notifying Dean of Students and assisting with gathering the needed information or asking the appropriate person at Miami to contact the family) 3. Clarified protocol for students seeking accommodations for disabilities (e.g., notifying and referring to the Rinella Learning Center) 4. Intervention with students who registered for less than 12 credits in the spring semester and follow-up survey on students with zero credits (survey conducted by Student Affairs) 5. Participated in demonstration of the Education Advisory Board’s Student Success Collaborative 6. Made recommendations to the Provost for three advising excellence awards—one for emerging advisors, one for experienced staff advisors, and one for faculty advisors 7. Created career services site for academic advisors at: Resources for Academic Advisors. 8. Formed a working group to revise the New Student Guidebook. 2014-2015 PLANS The key plans for the 2014-2015 academic year include: 1. 2. 3. 4. 5. 6. 7. Form a Retention Council that oversees a set of smaller committees, including the Undergraduate Academic Advising Council. Reconstitute the membership of these councils and committees to streamline efforts and improve productivity. Launch u.Direct; assess progress, and make improvements as needed. Pilot the FYE course (UNV 101), assess results, and make improvements. Expand the number of sections offered by at least 20%. Offer the three required advisor training modules to faculty and staff advisors across the University. Design at least five more optional mini-modules. Revise and enhance the online advising resources for students and advisors (via MyMiami). Launch the Enrollment Center, and develop plans for interfacing the Enrollment Center functions with academic advising and academic support offered in the Oxford based academic divisions and Student Affairs. 5 APPENDIX A: FYE COURSE SYLLABUS UNV 101: I Am Miami Fall 2014 Monday, Tuesday, Wednesday or Thursday 4:00-4:55pm or 5:05-6:00pm One credit hour, Letter grade Instructor: Peer Leader: Texts Watson, Bruce. Freedom Summer: The Savage Season of 1964 that Made Mississippi Burn and Made America a Democracy. Assigned readings available on Niihka, under the “Resources” menu Course Description Through reflection, self-assessment and group discussions, students gain a sense of belonging at Miami, plan how to make the most of their time at Miami, and establish a foundation for academic and co-curricular success. Course Learning Outcomes Students will be able to: • Understand what a liberal arts education is and its role in their academic experience and success • Demonstrate active participation and engaged learning in class discussions and activities • Integrate their personal, academic and career goals in relation to their values, interests and skills • Utilize campus resources and e-tools in pursuit of academic and co-curricular goals • Demonstrate an awareness of the relationship between culture and identity within themselves and others • Examine how their behavior and decisions have an impact on their personal well-being and on their communities • Outline an intentional, integrated plan of curricular and co-curricular learning Course Design This course is organized into three interconnected units. Unit 1, I am Miami. Students build connections with their peers, instructor, and upperclass assistant, revisit their academic and co-curricular goals originally set at orientation, and discuss how to intentionally make the most of their time at Miami. Unit 2, We are Miami. Students consider their college journey and connection to Miami in the context of the larger Miami community. Unit 3, Mapping My Miami Journey. Students connect insights from Parts 1 and 2 and create a plan with next steps for continued learning about self, academic and co-curricular success, community, and career aspirations. Class Schedule and Readings Week Convocation Date Friday, August 22 Session Meet with course instructors after Convocation to discuss the Summer Reading Book. Assignment Due Summer Reading Book completed 6 Week 1: August 25-28 Course introduction Discussion/Prompt: How do the themes from the book relate to your time at Miami? How might you use these themes? For next week: A writing assignment related to the Summer Reading Book, used for baseline assessment purposes (writing and critical thinking) will be due on the first day of class. Discussion: The three themes and content of the course; the role of the syllabus and Niihka in college courses and how to use them. Activity: TED talk: “Danger of the Single Story.” In-class discussion related to single stories that students have heard about Miami and/or students share “single stories” that exist about them. Summer Reading writing assignment I am Miami (Unit 1) Week 2: September 14 Connecting to Miami: Finding Your Place Week Week 3: Date September 811 The Road to Self-Discovery: Making the most of your time in college Week 4: myAcademic Exploration September 15-18 Activity: Begin with a “speed-friending” activity, where students identify things they have in common with one another (could involve one or more class sections); could also use a “Life Map” activity (details in instructor guide) Discussion: The idea of finding Your place on campus and the extent to which students are doing so. Discuss the utility/importance of student involvement, connecting with individuals /groups on campus (including those different from oneself), and opportunities discovered on the website. In-Class Written Reflection: Write about a community (or organization) at Miami where you are connected or would like to be connected. How does membership in this community support or further your goals? To what extent is diversity present in this community? If you are already a part of this community, describe your experience. If you are not already part of this community, describe a plan for making this connection. Optional: TED Talk - Social Network, Nicholas Christokas Session Discussion: Assigned reading, focusing on the Appendix, Do Employers Value Liberal Education? and Figure 3 [Employers Endorse Liberal Education as Preferred Approach] and the types of learning and experiences that employers value. What new or interesting information does the article present? How does this information inform your academic and co-curricular goals? Note: Begin work on Focus 2, to be completed by Sept. 29-Oct. 2 (see instructions in Assignments) Discussion: What is a liberal education? Why is it valuable? Connect this to the actual Miami Plan requirements. Discuss the differences between high school and college, the role of faculty in teaching and the role of students in learning. Explore how to build relationships with faculty: email etiquette, use of office hours, course and career exploration. Discuss how other offices support the liberal education of students and how co-curricular opportunities are part of a liberal education. Review the following website with information about campus involvement opportunities: miamioh.edu/studentlife/categories/involvementrecreation/index.html Identify one or more area of interest, and be ready to discuss it in class Assignment Due Reading: “College Learning for the New Global Century” (with input from 350 employers) – on Niihka Reading: “What is Liberal Education?” (AAC&U article) Suggested assignment: Meet with one instructor during office hours in order to ask a question about the class and get to know the professor. Reminder: Bring laptops to class next week (or meet in 7 Week 5: September 22-25 myAcademic Exploration Week 6: The Road to Self-Discovery: Interests and study/ career options Week Week 7: Academic Success September 29October 2 Date October 6-9 [Fall Break Week] In-Class Written Reflection: Insights gained, possible action steps Activity: Students learn how to use the myAdvising tab in myMiami, including online resources. Students are taught how to access and read their own DAR. Demonstrate how to use u.Direct and complete academic roadmap. In viewing the DAR, review and discuss how to find course descriptions, either in the online Bulletin or on departmental websites. Option: students discuss websites in groups based on their academic interests, major, and/or division. In-Class Discussion: “Preparing for your Advising Appointment” worksheet (in Niihka Resources) Large group session (multiple UNIV 101 sections) facilitated by a Career Services staff member Discussion: Focus 2 results distributed to students. Brief overview of Focus 2. Students discuss their results with one another in triads and then report back to the large group. In-Class Written Reflection: What insights have you gained from completing the Focus 2 inventory? What questions do you have about your results? How will insights from Focus 2 influence your next steps at Miami and/or your academic, career, and co-curricular goals? Session Activity: Students reflect on their Miami academic preparation and performance to date (in-class assessment/handout) followed by discussion in pairs. Academic Success/Small Group Assignment and presentation (due week 8): In assigned groups, prepare a presentation for the next class meeting on one of the following topics, using the online Rinella Learning Center booklets and other online resources (How to talk with/email a faculty member, Test Taking Strategies, Note Taking Strategies, Study Strategies, Time Management, Howe Writing Center, Tutoring/Rinella services). computer lab) Reading: “The Winning Characteristics” from Patrick O’Brien’s Making College Count. Assignment Due SPECIAL EVENT: Freedom Summer - 50th Anniversary Conference As the nation recognizes the 50th year of the Mississippi Summer Project, Miami University will stage “50 Years After Freedom Summer: Understanding the Past, Building the Future” in Oxford, Ohio. Miami invites historic participants, along with scholars, activists, students and all other interested persons to gather Oct. 12-14, 2014, to explore the continued significance of Freedom Summer as a model for change, progress and uplift. We Are Miami (Unit 2) Week 8: Academic Success October 13-16 Activity: Student group presentations on academic success strategies (tips, skills, techniques, resources related to the assigned topics). Academic Success/Small Group Assignment and presentation 8 Week Week 9: Date October 20-23 Connecting to Miami: History and Traditions Week 10: October 27-30 Personal and Social Responsibility Week 11: November 3-6 Personal and Social Responsibility: Part II Week 12: November 1013 Culture and Identity: the Power of Words and Definitions Week Week 13: Culture Date November 17-20 and In-Class Written Reflection: Students reflect on their learning at the mid-point of the semester, high school vs. college study habits and what seems to be/not be working, and any thoughts about academic success strategies and/or on-campus support systems that might be useful. Session Activity: Guest speaker on the Miami Tribe and Miami’s connection with the Tribe (possibly including the mascot history); other Miami stories/traditions In-Class Written Reflection: Students write about a Miami tradition or story, and consider its significance and impact on their (existing or developing) connection to Miami. Facilitator: meeting in large group with an outside facilitator Discussion: The Miami University Code of Love and Honor challenges students to understand and apply fundamental ethics of respect and care toward themselves and others. This module equips students with the tools and skills they need to enact these ethics, with an emphasis on how to create a caring, safe, and responsive community by intervening effectively in situations which are counter the values of Miami University or when others are in need of support. Based on Step Up, a Prosocial Behavior/ Bystander Intervention program, the first session of this module will introduce students to bystander intervention theory, the bystander effect, and steps to recognize and respond effectively to concerning behavior. Activity: Students will engage in instructor-facilitated discussion focused on a menu of scenarios that will further students' knowledge of, and likelihood of enacting, the action steps of bystander intervention as covered in the previous class session. In-Class Written Reflection: A personal reflection assignment in which the student examines the experiences and decisions they have encountered to date. Activity 1: Review or Repeat: Multiple Identities Exercise (initially conducted at Summer Orientation). Activity 2: Interactive Exercise: Handout regarding terms and meanings related to diversity and inclusion. Small group exercise followed by all-class discussion. In-Class Written Reflection on the Multiple Identities Exercise and/or insights about the terms meanings related to diversity and inclusion. Session Activity: View and discuss one of the following videos: the Freedom Summer segment from video series “Ten Days that Unexpectedly Changed America”; Think Assignment Due Reading: Text about/from/by Miami Tribe, OR information about Miami’s traditions, OR selected stories from Havighurst’s The Miami Years. Assignment (due next week): Complete "At Risk", an online gatekeeper training program; required before the second session. Due: "At Risk" online gatekeeper training program must be completed by class time. Review Handout: Diversity and Inclusion Terms and Definitions Assignment Due 9 Identity Before You Speak: “That’s So Gay” video and discussion; “How to Tell Someone They Sound Racist” (2:59, YouTube); others. Discussion and In-Class Written Reflection: Students reflect on the video(s), how it affects them and challenges their thinking and/or behavior, and how it relates to the Summer Reading book and/or “Danger of the Single Story” discussion. Mapping My Miami Journey (Unit 3) Week 14: Mapping Your Journey through Miami Week 15: November 24 & 25 [Thanksgiving Week] December 1-4 Mapping Your Journey through Miami Finals Week December 12 8- Possible Activities: 1. Show young alumni videos or vignettes that discuss how different student organizations, internships, summer jobs, courses etc. translated into skills they use with them in their current roles. This could happen virtually or do a live panel where students could ask questions. This could be customized for each division. 2. Alumni Speaker for large audience: TBD In-class discussion: Mapping Your Miami Journey Workbook, in pairs, then as a class discussion. Assignment: Mapping Your Miami Journey Workbook (optional: division-specific worksheets) Text: Mapping Your Miami Journey Workbook Final Reflection on Mapping Your Miami Journey Workbook and plans/goals for making the most of their time at Miami No Class meeting Assignments Assignment Name Summer Reading Assignment Description/Instructions Points 15 points In-Class Written Reflections/Participation 8 In-Class Written Reflections 5 points each, total 40 points Focus 2 Assessment and Reflection Focus 2 is a self-assessment tool that will allow you to learn about yourself and what careers or majors might be a good fit for you. This assessment is offered free of charge. New users can access Focus 2 using the code 'redhawks'. Complete each part of the Self-Assessment section, click on “Your Top Career Choices”, print all of your results and bring them to class. Completion of Focus 2 will take 45 minutes to one hour. In assigned groups, prepare a five minute group presentation on the topic 10 points Writing Academic Success/Small Group Assignment and 10 points Notes Summer Reading Book distributed at orientation. Writing assignment and prompt will be distributed. Options: Journals, weekly in-class writing, Niihka forum posting Utilize the Rinella Learning Center website at 10 presentation "At Risk" online gatekeeper training Mapping Your Miami Journey Workbook and Reflection assigned to your group, using the online Rinella Learning Center booklets and other online resources (How to talk with/email a faculty member, Test Taking Strategies, Note Taking Strategies, Study Strategies, Time Management, Howe Writing Center, Tutoring/Rinella services). Link and directions will be provided. Complete your Mapping Your Miami Journey Workbook and write a one page reflection that summarizes what you developed in your workbook. What future opportunities are you interested in working toward during your college experience (curricular, co-curricular, extracurricular)? Why are those opportunities interesting to you and how do your strengths and interests connect to those possible future pursuits? What plan do you have to explore those pursuits during college? www.miamioh.edu/learning 10 points 15 points References & Resources Bok, Derek, et al., eds. College Learning for the New Global Century. Washington DC: Association of American Colleges and Universities, 2008. Career Mapping Workbook with division-specific inserts. Office of Career Services , Miami University, 2014. Havighurst, Walter. The Miami Years. New York, NY: Putnam, 1984. O’Brien, Patrick S. Making College Count: A Real World Look at How to Succeed In and After College. Cincinnati, OH: Patrick O’Brien Enterprises, LLC, 2010. Study Strategies Guidebooks, Study%20Strategies.htm Rinella Learning Center. www.units.muohio.edu/saf/lrn/RLC1AcCounseling- 10 days that unexpectedly changed America [videorecording] / All Productions in association with @Radical Media for the History Channel (2006). Watson, Bruce. Freedom Summer: The Savage Season of 1964 that Made Mississippi Burn and Made America a Democrocy. New York, New York: Viking Penguin, 2010. http://www.aacu.org/leap/What_is_liberal_education.cfm http://glsen.org/article/thinkb4youspeak-guide-educators-grades-6-12 http://growingleaders.com/images/uploads/all_uploads/Windshields-And-Rearview-Mirrors.pdf www.ted.com/talks/chimamanda_adichie_the_danger_of_the_single_story.html. http://www.ted.com/talks/nicholas_christakis_the_hidden_influence_of_social_networks.html 11 http://www.tv.com/shows/10-days-that-unexpectedly-changed-america/ http://www.youtube.com/watch?v=b0Ti-gkJiXc (How To Tell Someone They Sound Racist, 2:59) Grade Breakdown Summer Reading Assignment 15 points In-Class Written Reflection(8)/Participation 40 points Focus 2 Assignment 10 points Academic Success Presentation 10 points At-Risk online training 10 points Career Mapping Workbook reflection 15 points 100 points total Grading Scale A+ A AB+ B BC+ 100% 95-99.9% 90-94.9% 87-89.9% 83-86.9% 80-82.9% 77-79.9% C CD+ D DF 73-76.9% 70-72.9% 67-69.9% 63-66.9% 60-62.9% < 59% Course Policies Attendance Attendance is mandatory. Absences must be cleared with the instructor before class. Unexcused absences result in a loss of points. Late Work Late assignments will automatically receive a 20% point reduction, and will be accepted only at the next class meeting. If a student is absent when an assignment/presentation is due, they must have valid proof for why the assignment could not be turned in on time [proof: doctor’s note, official university excuse, family emergency etc.]. Academic Dishonesty Academic dishonesty (i.e. plagiarism) will not be tolerated. Be aware that you are citing sources, not copying them. Acts of academic dishonesty are taken very seriously, and appropriate disciplinary actions will be taken. See Niihka for Miami policy. Writing Competency Writing competency is expected in all assignments. If you need assistance with your writing skills, see the Howe Writing Center at http://writingcenter.lib.muohio.edu/ 12 APPENDIX B: COMPREHENSIVE UNIVERSITY-WIDE ADVISOR TRAINING PLAN OVERVIEW To address the first metric of the Miami 2020 Plan to increase the six-year graduation rate to 85%, the Undergraduate Academic Advising Council is advancing a new university-wide advisor training plan. This plan requires all academic advisors to complete three foundational training modules. The plan also includes a fourth and optional module which consists of a wide array of online mini workshop. Academic advisors who complete all required and optional modules will receive the recognition of “master advisor” and modest funds for professional development in advising. In keeping with the advisor training guidelines set forth by the National Academic Advising Association (NACADA), Miami University’s advisor training includes the following components: • • • • conceptual (advising concepts and theories); informational (institutional programs, policies, and procedures); relational (interpersonal skills and communication); and technological (advising-based technology). MIAMI ADVISING PHILOSOPHY Miami University advances “learner-centered advising” (Lowenstein 2005) In learner-centered advising, the advisor sees every opportunity the student needs to make a choice as a learning opportunity and assists students in steadily gaining ownership over the whole college experience. Being learner-centered is different from being “student-centered”: "Being student-centered implies a focus on student needs. It gives rise to the idea of education as a product, with the student as the customer" (Weimer, xvi). In contrast, "Being learner-centered focuses attention squarely on learning: what the student is learning, how the student is learning, the conditions under which the student is learning, whether the student is retaining and applying the learning, and how current learning positions the student for future learning. The student is still an important part of the equation. When instruction is learner-centered, the action focuses on what students (not advisers] are doing" (Weimer, xvi). In this approach, advisers and academic support professionals teach students purposefully and intentionally. Through the art of conversation and dialogue, they teach students to value the learning process, apply decision-making strategies, put the college experience into perspective, set priorities and evaluate events, develop thinking and learning skills, and make informed choices. Just as one faculty member cannot meet all of students’ needs, the adviser and academic support professional must partner purposefully with faculty and other staff across the University to promote student learning and success. ADVISING GOALS & OUTCOMES Advising System Goals Advisor Outcomes Student Outcomes Academic advising is grounded in a clear institutional advisement philosophy (defined goals, objectives); all decisions related to academic advising are consistent with the philosophy Advisors understand the Miami learnercentered advising philosophy, key advising concepts, and best practices for academic advising. Advisors understand how individual Students know their requirements for graduation and use advising tools to proactively manage timely degree completion Students craft a coherent educational 13 Learner-centered advising goals and learning outcomes are advanced across the institution The roles and contributions of different types of advisors and academic support personnel is clear; appropriate training and ongoing evaluation for different advisors and academic support personnel is in place The University-wide advising system is easy to navigate, sustainable and collaborative across advising units, enhancing the student experience with academic advising. Advising at Miami is assessed on an ongoing basis to promote continuous improvement of the advising system. students learn and how social context affects the learner’s understanding of their education. Advisors understand the advising system and critical resources for student success and provide a seamless advising process for students that validates their individual contexts and approaches to learning Advisors understand University and Miami Plan requirements, advising policies and protocols. Advisors leverage critical e-tools (AdvisorTrac, u.direct, interactive DAR, myAdvising) to evaluate, monitor student progress and promote student success. plan based on an understanding of their abilities, aspirations, interests and values, leading to realistic academic and professional goals. Students understand the advising system and how/where to find answers to questions Students understand the roles of advisors and academic support personnel and have a personal connection with at least one advisor Students discover and integrate co-and extra-curricular activities and programs that enhance their academic/collegiate experience and prepare them for their future in a global society. Training Modules for Academic Advisors Note: The first three modules are required. Module 1 2 Topic Description Format Introduction to Academic Advising Training & Overview of Curriculum & Print Resources Overview of Policies and Technology Resources Introduces the Miami philosophy of learner-centered advising and advising system, and informs advisors of University mission, graduation requirements and the Miami Plan (goals, requirements) Face-toface with materials posted on Advising Resources tab Face-toface with materials posted on Advising Resources tab Claudia ScottPavloff, Rosalyn Benson, Marti Kyger Pilot version created and offered in spring 2014 Claudia ScottPavloff, Rosalyn Benson, Pete Haverkos, Marti Kyger Pilot version created and offered in spring 2014 Face-toface with materials posted on Advising Resources tab Three options Claudia ScottPavloff, Rosalyn Benson, Marti Kyger Pilot version created and offered in spring 2014 John Ward (chair), Tresa Barlage, Gwen Fears, Christina Carrubba- Face-to-face portions developed; need to post online 3 Overview of Effective Advising 4 Promoting Students’ Mental and Socio- Consists of set of Provides guidance on key policies and procedures, such as protocols for referrals, withdrawals, changing majors and divisions, FERPA and other legal/ethical considerations Provides instructions on using AdvisorTrac, Interactive DAR, u.Direct, Banner, “My Advising” tab on MyMiami Addresses advising conversation guidelines and provides information on professional development opportunities and support services Provides strategies for handling mental health issues in advising Three different options for advisors with differing levels of experience; face-to-face Author(s) Status 14 optional online, minimodules Emotional Health with materials posted on Advising Resources tab Understanding Student Development Offers an overview of student development theory and the implications on academic advising. Online SAHE faculty and graduate students Fostering Students’ Career Development Provides an overview of the career development of the Miami student, career resources on campus, and strategies for advisors in promoting students’ career development Online Michael Goldman & Heather Christman Advising Student Athletes Provides characteristics of studentathletes, information about student athlete resources on campus, and strategies for advising student athletes Online Craig Bennett Advising HighAbility Students (Honors, Scholars) Informs advisors of the characteristics of high-ability students; provides basic information about the Honors & Academic Scholars Program; offers strategies for advising high-ability students Online Zeb Baker & Annie Kafoure Online module being designed Supporting Students With Financial Need Provides information on the impact on financial stress on student success, the role of Student Financial Assistance at Miami as well as strategies advisors can use with students experiencing financial difficulties Online This group has been invited to create the module Advising International Students Provides an overview of some of the challenges and traits of international students, resources on campus for international students, and strategies for advising international students Online Advising Transfer Relocation Students Provides an overview of some of the challenges and traits of transfer and relocation students, resources on campus for transfer/relocation students, and strategies for advising these students Online Brent Shock (chair), Rosalyn Benson, Kevin Bush, Kriss Cassano, Brian Woodruff, and Erik Sorenson Molly Heidemann (chair), Tim Kuykendoll, Ted Peters, Aaron Bixler, Jenni Kim, Felice Marcus, Brenda Quaye, Shamika Johnson Kathy Pruckno & Pete Haverkos (co-chairs), Wende Ferguson, Cathy Moore, Lora McCargish, Doug Green, and Cherylyn Lander & Whetstine resources in Advising Resources tab Created: Resources for Academic Advisors. Online module still needs to be developed Online module being designed This group has been invited to create the module This group has been invited to create the module 15 Advising Students with Learning & Other Disabilities Provides an overview of some of the challenges and traits of students with disabilities, relevant resources on campus, and strategies for advising these students Online Rinella Learning Center & Office of Disability Services This group has been invited to create the module Advising Diverse Students Provides information on working with diverse students, promoting an inclusive and welcoming climate in the advising session, and resources for diverse students at Miami Provides overview of the challenges and traits of students who are undecided about their major, suggestions for advising these students, and information about the University Studies Program and other resources for undecided students Online Council on Diversity & Inclusion Need to invite CODI to create module Online CAS Advising Office Need to invite CAS advising office to create module Provides information on how advisors can constructively communicate with parents Online Parents’ Office Need to invite Parents’ Office to create module Advising Undecided Students Working Parents with “MASTER ADVISOR” RECOGNITION To recognize their achievement, academic advisors who complete all required and optional modules will receive $500 in professional development funds to use to further improve their advising ability. 16 APPENDIX C: RECOMMENDATION FOR ENHANCED SUPPORT OF STUDENTS RECOMMENDATIONS FOR SUPPORTING TRANSFER & RELOCATION STUDENTS An analysis of the transfer and relocation student data on academic performance, graduation and retention rates has revealed areas of concern. Of these, perhaps most concerning is the average graduation rate for transfer students is approximately 50% and approximately 75% for relocation students. Additionally, on average, transfer students only receive half of their credit as actual Miami courses (not T-credit) that can apply to the Miami Plan or major. This data, along with input from various stakeholders and experts such as housing, student financial assistance, liberal education, divisional advisors, and second year programs suggests that there are other areas of concern related to transfer, relocating, and circulating students. Thus, the committee has made observations and has drawn conclusions that support the emerging themes/issues/concerns that have been identified. The committee has categorized these into three main themes which include: advocacy, communication, and processing. Listed under each theme, the committee has suggested various action items to support and address the issues, concerns and to improve the transfer, circulating and relocation experience on Miami’s campuses. ENHANCE ADVOCACY Establish Transitions Office/Center and Transitions Advisors to serve transfer and relocation students that is connected to the new Enrollment Center. Provide a physical space on the Oxford campus that is connected to the new Enrollment Center for a Transitions Center/Office and secure trained professional staff to serve as advocates, resources and ombudsman for relocating/transfer students. In 2012-13 AY, 341 students transferred directly to Oxford; 415 relocated from Hamilton, 207 relocated from MUM. Total of 936 students came from other colleges or regional campuses to Oxford last academic year. Ideally, transitions professionals should be available at the Regional campuses and in Oxford. Visibility and access are needed on all campuses. Establish need-based and merit-based financial scholarships/incentives for transfer and relocation students. Maintain or expand current scholarship pool for prospective transfer students. Encourage donors to establish an endowment to support scholarships for these populations. Establish the myMiami Scholarship for regional students to help incentivize move to Oxford given cost differential. Offer book awards to relocate. Develop additional articulation agreements with Community Colleges. Articulation agreements provide advisors and prospective transfer students with a vehicle to make the academic transition more seamless. Additionally, these partnerships provide opportunities to market Miami University. Hire Relocation Student Ambassadors/Mentors. Select, train and hire students who have successfully relocated to Oxford to make contact with prospective transfer/relocation students, answer questions and guide students through the transfer/relocation process. ENHANCE COMMUNICATION Modify and Enhance the Transfer & Relocation Website. Include the following links: o Steps to Transfer: transfer admission application, how to send transcripts from previous colleges/high school, ACT scores, credit evaluation, and advising. o Steps to relocate: what are the requirements (16 hrs. 2.0 GPA), application to relocate, mandatory advising with OXF advisor, health forms, and residency requirements. 17 o o o o Steps for regional campus students to register for limited Oxford courses: what are the requirements (16 hour and 2.0 GPA), permission to register form, advising with regional advisor, time ticket and health forms. Student and Academic Services contacts and resources by campus: advising, counseling, res life, housing, registration, bursar, financial aid, student health services, divisional advisors with majors listed. FAQs: Develop a comprehensive list of frequently asked questions regarding, transfer, relocation and taking classes on other Miami University campuses. Offer “Live Chat”/Skype distance advising option for asking a question and receiving an answer instantly at designated days/times. In addition, provide answers to emails left at miamioh.edu/transitions within 48 hours via email staffed by transitions professional staff member. Identify Intentional Outreach/Recruitment Initiatives to encourage Regional Campus Students to relocate to Oxford campus. Increase regional students’ exposure to Oxford campus community, culture and resources to provide greater understanding and stimulate interest in exploring relocation. Offer discounted tickets to Oxford events, scholarships, special visit days, etc. Modify the regional campus admission application and the regional campus SOAR (Student Orientation Advising and Registration). Add a question to the application to pre-determine who is interested in relocating to Oxford. Review of majors that require a B.S. on the Oxford campus and begin early communication. During SOAR, incorporate intentional advising about relocation and Oxford campus. This would be a mandatory session for all who indicate a major available in Oxford. Offer transfer and relocation webinars. Provide students, faculty, advisors and staff various webinars. Webinars to include: navigating relocation, navigating the transfer process, how to petition Liberal Education with T-credit, and tips for faculty on how to evaluate transfer credit. IMPROVE PROCESS AND PROCEDURES Improve access to Banner Web for admitted transfer students. Current admitted transfer students cannot access Banner Web until their enrollment is confirmed. Work with IT to give transfer students access to myMiami when they are accepted Offer electronic financial aid awards. Provide incoming transfer students an electronic aid award rather than paper version sent via US mail. Offer Transition Orientation sessions. Offer confirmed relocation/transfer students several orientation sessions. Include campus information/resources, tours, engagement by Student Affairs and a social mixer. Consider providing a virtual orientation so that orientation may be mandatory for all students. In addition, have the academic divisions based in Oxford coordinate advising dates to allow for course registration prior to an non-academic orientation or have one major day for transfer orientation (perhaps at the end of summer orientation that provides a similar experience for all students). Provide transfer and relocation students with a timely housing and LLC assignment. Currently, transfer and relocation housing assignments are made after returning and first year student assignments are made. Provide housing assignments for transfer/relocation students that are triggered by the date of the enrollment confirmation/housing deposit. Create more available beds within the living learning community and broaden context of “Transfer LLC” to include relocation students. 18 Develop new Relocation registration policies/procedures. Provide a qualified relocation student who meets criteria of 16 cr. hrs. and 2.0 GPA, an automatic time ticket to register for OXF classes eliminating the current practice of paper permission forms required to register and relocate that must be approved before a student may register for OXF classes. This will enable a student to register “live” rather than wait for ‘student restriction’ to be lifted and approval granted only to find sections are already closed. This will also benefit circulating students who move between campuses. Automating this process will save time for students, advisors and records. Oxford academic advisors schedule office hours at regional campuses weekly, bi-weekly or monthly. Currently, Oxford advisors come to regional campuses one day per semester to meet with relocating students. Increased visibility and availability of Oxford academic advisors to regional students will increase interest and number of regional students relocating to Oxford. Offer a live chat or Skype feature that is available for transfer and relocation students to talk with an academic advisor. Create Oxford campus experiences for Regional Students. The Student Activities’ Offices should work collaboratively to create Oxford campus experiences for Regional Students. For example, sponsor a bus/van trip to Oxford for Regional students to attend an athletic event: football, hockey or basketball game. Office of Admissions to hold Relocation Student Open Houses with campus tours, student panels and a free meal in a dining hall. Increase Oxford campus celebrations to regional campus locations - i.e. Spirit Week during Homecoming. Improve Transfer Credit Evaluation. In 2013 and most other AYs, less than half of all transfer credit evaluated came in as MU equivalent credit. Individual departments must then be petitioned for T-credit to apply to requirements. Currently, this process is not done uniformly among academic departments. In addition, some majors require a specific number of upper level course credits. Upper level T-credits should automatically be recognized on the DAR as 200, 300, or 400 level classes. Offer a live webinar for faculty designee on how to equate transfer credit. Encourage faculty to be flexible in the type of credit awarded. Provide webinar on how to evaluate transfer credit. RECOMMENDATIONS FOR SUPPORTING INTERNATIONAL STUDENTS 1. To create a half-semester sprint course focused solely on speaking/listening for international students who need additional assistance in this area. This course would fill a gap that currently exists, given that ENG 108 and 109 focus primarily on composition. The speaking/listening course would be offered during both the first half and second half of each fall and spring semester, and may be offered during the winter term as well. Some students may be placed into the course based on placement testing that occurs during orientation. Another possibility is to use TOEFL subscores to place students into this course. Students who do not initially enroll in the course upon arrival may enroll in it for the second half of the semester (or even subsequent semesters as needed) based on referrals and recommendations from faculty members and/or academic advisors. Update: ACE will be piloting a speaking/listening sprint course in Fall 2014 for fully admitted international students who are identified early in the semester as needing additional help in this area. The course will be ACE/CAS 212, Advanced Communication Strategies II (3 cr) and will begin on October 8. 2. To create a mentorship program for first-year international students. It is very common in China for students to have a cohort group with a mentor or peer leader who assists them throughout their studies. We believe something like this could be replicated using EDL 151 as a base. Essentially, a student’s EDL 151 section would become their cohort group. The mentorship program would be run out of ISSS, which would select and train upperclass undergraduate students to serve as paid mentors. Perhaps a graduate student (a GA or a SAHE 19 practicum student) would assist in training and monitoring the mentors. After the first semester, when EDL 151 ends, the mentor would continue to meet with his/her cohort on some sort of regular basis until the end of the students’ second year of study. Mentors would serve as a resource to students, help answer questions about navigating campus, getting involved, etc. and would report back to ISSS on any issues or concerns and/or refer students to ISSS as needed. 3. To research and begin to tackle the issue of decreased retention from sophomore year to junior year. ISSS, OIR, and OEM should work together to gather additional information and data on this issue. A number of initial suggestions have been made regarding how to tackle the retention issue: during orientation, market Miami’s strengths and rankings that international students may unaware of (e.g. number 1 in undergraduate teaching); during first semester of sophomore year, send out messages reminding students of Miami’s strengths and targeting some of the reasons that students may be thinking about transferring; hold informational sessions for students who are thinking about transferring in order to address their concerns (NOT to tell them how to transfer); encourage students to meet with an advisor before their SEVIS record will be transferred; stress to faculty the importance of making strong connections with international students. In addition, we believe that the mentorship program (#2 above) would serve to improve retention as well. Finally, retention may be improved by developing a stronger connection with the parents of international students. To this end, ISSS will be piloting a pre-departure orientation in China during summer 2014 that we hope to continue and expand in future years. 4. To hire a full-time Programs Manager for ISSS. This is necessary in order for the mentorship program (#2 above) to become a reality. The Programs Manager would implement and oversee the mentorship program in addition to all other programs run out of ISSS (orientation, NationaliTea, Global Buddies, Global Neighbors, excursions, etc.). In addition, this person would serve as the primary liaison with Student Affairs and would be the primary ISSS contact for student life issues. There are countless new programs, activities, and initiatives that could be implemented in order to improve the campus life experience for international students, help them to become more engaged, and better integrate them with domestic students. However, this requires a full-time position that is dedicated to these efforts and is not feasible with the current ISSS staffing levels. 5. To hire a full-time ISSS advisor for academic support. Although ISSS currently has an advisor who is serving in this capacity for approximately 50% of her time, a full-time person is needed in order to ramp up the academic monitoring and support of international students offered by ISSS. When serving in this role full-time, this advisor would be able to proactively reach out to students who are identified as being “at risk” academically in addition to those already on warning or probation or returning from suspension. This person would monitor midterm grades by sending surveys to all faculty members who have international students in their courses, such as Athletics does for student athletes, and would follow up with students as needed. He or she would serve as the primary liaison with academic advisors, EDL 151 instructors, the Rinella Learning Center, and the Coordinator for Academic Integrity, and would take the lead on addressing retention issues (as mentioned in #3 above). We believe that all of these recommendations combined, if implemented, would serve to improve the experience of international students on Miami’s campus and would increase retention. Taken together, they would address English proficiency issues, transitional issues, integration issues, and academic issues. Thus, we see this as a holistic approach and hope that all recommendations will be able to be implemented within the next year. RECOMMENDATIONS FOR SUPPORTING MIAMI ACCESS INITIATIVE STUDENTS Move the PNC fund designated to help Access students with academic costs not covered by scholarship/financial aid to the Rinella Learning Center, and explore options to secure additional funds for that account. 20 Submit a tech fee proposal to purchase laptops to be available for loan to access students. Explore a “rebranding” of the Miami Access Initiative into a scholarship type program which includes key components to aid the students in their academic success. Possible components include: targeted FYE section for access students (or newly named program students); an undergraduate research experience; professional staff person available to help students maneuver the university system including Financial Aid, registration, advising, study abroad, etc.; a mentor program where students are partnered with graduate students, staff, or faculty who have a special interest in working with access students (if the student was already paired with faculty for research, they may not need an additional mentor). Note: For the 2014-15 academic year, we will be launching an Access Scholars program encompassing some of the proposed components. All Access Scholars will be sent a letter inviting them to a special session during Summer Orientation. At this session, an Access Scholars coordinator will meet with students and families to introduce them to the various support components and asking them to complete an interest inventory. Based on the interest inventories, RLC staff will facilitate Access Scholars getting connected with faculty research (URO/FYRE), service learning, student leadership opportunities, on-campus employment, mentoring, and academic support. During Welcome Week, Access Scholars will be invited to a Kick-Off event for the year. During Fall semester, Access Scholars will be encouraged to take a FYE course focused on Access Scholar needs. Throughout the year, Access scholars will be able to connect with an assigned full-time professional in the Rinella Learning Center. RECOMMENDATIONS FOR ENHANCING THE SOCIO-EMOTIONAL SUPPORT FOR STUDENTS 1. Implement a protocol for first- and second-year students who are identified as needing social and emotional support. Well-being is a dynamic concept that includes subjective, social, and psychological dimensions as well as health-related behaviors. The Ryff Scales of Psychological Wellbeing is a theoretically grounded instrument that specifically focuses on measuring multiple facets of psychological well-being. The Ryff Scales can aid in understanding the degree to which students: are self-accepting are pursuing meaningful goals with a sense of purpose in life have established quality ties with others are autonomous in thought and action have the ability to manage complex environments We recommend use of the Ryff Scales of Psychological Wellbeing to assess students’ well-being and serve as an “early warning” measure of those who may be at risk for socio-emotional distress. Although the instrument does not measure all dimensions of well-being, the knowledge of students’ psychological well-being can aid Miami in developing meaningful and intentional programming to enhance these dimensions of well-being and connectedness. Miami University has been granted permission to use the Ryff Scales of Psychological Wellbeing. We suggest that the scales be uploaded to Qualtrics (or a similar survey tool) for ease of administration and data collection. We recommend that the Ryff Scales of Psychological Wellbeing be administered to all first year students during the First Year experience course (UNV 101). It would be most beneficial to administer the Ryff Scales during course topics related to personal responsibility (weeks 10 and 11). This timing of administration would allow for 21 synergetic connection with course material as well as allow sufficient time for students to reflect on their experience at Miami. Any student respondent that endorses “YES” to the question, “This survey has raised questions that I would like to explore further” should be referred for follow-up with their course instructor, hall director or the Student Counseling Service within one week. 2. Provide training opportunities for advising staff on the core socio-emotional needs of students. Three training levels should be offered based on a staff member’s level of experience and expertise dealing with social, emotional, and mental health needs of students. Level one is designed for those with novice skills—little or no experiencing intervening with socio-emotional concerns. Level two is designed for those with intermediate skills— some knowledge of mental health issues but limited intervention experience. Level three would be appropriate for those with advanced skills—moderate knowledge of mental health issues and experience intervening with those who have mental health concerns. The training resources and tools will consist of the PowerPoint training module (see attached), Academic Advising Conversation Guides (see attached), Kognito At-Risk training for university faculty and staff (http://www.kognito.com/products/faculty/), and Mental Health First Aid(MHFA) USA training (http://www.mentalhealthfirstaid.org/cs/) . a. Level 1 would include MHFA training, review of the PowerPoint training module, and review of how to employ the Academic Advising Conversation Guides in one on one conversations b. Level 2 would utilize the online At-Risk training program for faculty and staff as well as review the PowerPoint training module c. Level 3 would only review the PowerPoint training module which serves as a “refresher” on identifying students in distress and reviewing campus resources