management information system (mis)

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Muhammad Faiz Bin Mohamad Fuad
Mohd Farid Bin Saiman
Muhammad Azamuddin Bin Abdul Aziz
Ahmad Fikri Bin Omar
B050810176
B050810272
B050810177
B050910094
 General
System & Design Selection
System
 General Implementation Approaches
 BAAN IV
 SAP
MAJOR TYPES OF INFORMATION SYSTEM
Executive Support System (ESS)
Decision Support System
(DSS)
Management Information System
(MIS)
Knowledge Work Systems (KWS)
Office Automation System (OAS)
Transaction Processing System
(TPS)
Management Information System
Provides managers with information and
support for effective decision making, and
provides feedback on daily operations
Output or reports, are usually generated through
accumulation of transaction processing data
Each MIS is an integrated collection of
subsystems, which are typically organized by
the organization
Provides reports with fixed and standard
formats
Hardcopy and softcopy report
Use transaction processing system to store in
the computer system
End users can develop custom report
Requires formal request from users
immediately
Additional
Stores
CEO Information
Strategy
Tactics
Bank
Warehouse
Inventory
Management
Supplier
Operations
EDI
POS
Cash
Registers
Customers
Sales Reports
Central Computer
Process Control
A
collection of components that work
together to realize some objective forms
a system
 Three Major Components:
Client HQ
Consulting HQ
3
Cost
Analysis
Message
Finance & Management Team
Supplier
Contact
Database
Cost Analysis
Design
Proposals
Cost targets
& comments
Costs & Budgets
Message
Changes &
Costs
2
Design Plans
Changes
Problems &
Suggestions
Design Project
Origination
Changes &
Suggestions
4
Design
Supplier Proposals
Contact
Design Team
Database
Changes
& Corrections
Message
1
Internal External
database database
Business
transactions
Production
controller
Workers
Processing
system
(EDI)
Operational
database
Decision
support
systems
Valid
database
Invalid
database
Recheck
MIS
Application
database
Output
Executive
support
systems
Expert
support
systems
Scheduled report
Produced periodically or on schedule (daily,
weekly, monthly)
Key-indicator report
Summarizes the previous day’s critical
activities
Typically available at the beginning of each
day
Demand report
Gives certain information at a manager’s
request
Exception report
Automatically produced when a situation is
unusual or requires management action
Provide support to managers
Enable managers to compare results
immediately
Enable managers to identify problem areas
and opportunities for improvement
Easy to access data
Universal accomplish
Security and trust management system
Functional Aspects
• MIS is an integrated collection of
functional information systems, each
supporting particular functional areas
Financial MIS
• Provides financial information to all
financial managers within an
organization.
Financial MIS
• Provides financial information to all financial
managers within an organization.
 Is an information system that tracks financial
events and summarizes financial
information.
 Use of information and communications
technology in financial operations to
support management and budget decision,
fiduciary responsibilities, and the
preparation of financial reports and
statements.
Internet
An Organization’s
MIS
Financial
MIS
Business
transactions
Transaction
processing
systems
Business
transactions
Extranet
Databases
of
valid
transactions
Databases
of
external
data
Accounting
MIS
Drill down reports
Exception reports
Demand reports
Marketing
MIS
Human
Resources
MIS
Etc.
Key-indicator reports
Scheduled reports
Etc.
Input to the Financial Information
System
•
Strategic plan or corporate policies
– Contains major financial objectives and often
projects financial needs.
•
Transaction processing system (TPS)
– Important financial information collected from
almost every TPS - payroll, inventory control, order
processing, accounts payable, accounts receivable,
general ledger.
– External sources
– Annual reports and financial statements of
competitors and general news items.
Financial MIS Subsystems and Output
•
Financial subsystems
– Profit/loss and cost systems
– Auditing
– Internal auditing
– External auditing
– Uses and management of funds
Databases of
internal data
Databases of
external data
Manufacturing
DSS
Business
transactions
Transaction
processing
systems
Databases
of valid
transactions
for each
TPS
Business
transactions
Manufacturing
MIS
Quality control reports
Process control reports
Internet
or
Extranet
Operational
databases
JIT reports
MRP reports
Production schedule
CAD output
Business
transactions
Manufacturing
applications
databases
Customers,
Suppliers
Manufacturing
ES
Input to the Manufacturing MIS
•
•
Strategic plan or corporate policies.
The TPS:
–
–
–
–
–
•
Order processing
Inventory data
Receiving and inspecting data
Personnel data
Production process
External sources
Databases of
internal data
Business
transactions
Transaction
processing
systems
Databases of
external data
Databases
of valid
transactions
for each
TPS
Marketing
MIS
Manufacturing
DSS
Marketing
applications
databases
Sales by customer
Sales by salesperson
Operational
databases
Sales by product
Pricing report
Total service calls
Customer satisfaction
Manufacturing
ES
Manufacturing MIS Subsystems and
Output
• Design and engineering
• Master production scheduling
• Inventory control
• Manufacturing resource planning
• Just-in-time inventory and
manufacturing
• Process control
• Computer-integrated manufacturing
(CIM)
• Quality control and testing
Marketing MIS
• Supports managerial activities in product
development, distribution, pricing
decisions, and promotional effectiveness
Input to Marketing MIS
•
•
•
Strategic plan and corporate policies
The TPS
External sources:
– The competition
– The market
Marketing MIS Subsystems and Output
• Marketing research
• Product development
• Promotion and advertising
• Product pricing
Databases of
internal data
Business
transactions
Transaction
processing
systems
Databases of
external data
Databases
of valid
transactions
for each
TPS
Human
Resource
MIS
Manufacturing
DSS
Human
resource
applications
databases
Benefit reports
Salary surveys
Operational
databases
Scheduling reports
Training test scores
Job applicant profiles
Needs and planning
reports
Manufacturing
ES
Human Resource MIS
• Concerned with all of the activities
related to employees and potential
employees of the organization
Input to the Human Resource MIS
•
•
Strategic plan or corporate policies
The TPS:
– Payroll data
– Order processing data
– Personnel data
•
External sources
Human Resource MIS Subsystems and
Output
• Human resource planning
• Personnel selection and recruiting
• Training and skills inventory
• Scheduling and job placement
• Wage and salary administration
Other MISs
•
Accounting MISs
– Provides aggregated information on accounts
payable, accounts receivable, payroll, and other
applications.
•
Geographic information systems (GISs)
– Enables managers to pair pre-drawn maps or map
outlines with tabular data to describe aspects of a
particular geographic region.
Warehousing
Freight Management
Procurement
• Warehousing improves inventory
accuracy, optimizes your warehousing
resources, and helps you boost
customer fulfilment.
• Manage your own transportation
needs.
• use warehouse capacity more
efficiently with better transportation
planning and execution.
• Procurement module provides
centralized and decentralized order
and contract management capabilities,
and supports the full range of
procurement activities.
Sales
• Allowing you to customize order entry procedures for
different items and customers.
• provides support for the handling and releasing of
schedules, including push and pull.
• Graphical enables you to more easily configure product to
customer order.
Enterprise
Service
Management
• gives you seamless, end-to-end integration of your entire
service supply chain
• up-to-the minute management information you need to
make clear, confident, strategic decisions.
Project
• Project and manufacturing resource management come
together in one environment, with real-time control for all
aspects of project manufacturing.
System, Application and
Product (SAP)

•
•
•
SAP is German software corporation that
makes enterprise software to manage
business operations and customer relations.
SAP started in 1972 by former IBM employees in Mannheim,
Germany.
World’s largest inter-enterprise software company and the world’s
fourth-largest independent software supplier.
SAP ERP product:
• SAP Business Warehouse – storage system
• SAP BusinessObjects software - network
• Sybase mobile products – mobile computing technology
• In-memory computing appliance SAP HANA – database
• SAP Manufacturing
The 1980s :
Rapid Growth
SAP R/2
The 1970s : A system attains
Real-Time
the high level
Vision
of stability
Software
components
R/1 system
The 1990s : A
New
Approach to
Software and
Solutions
SAP R/3 is
unleashed on
the market by
1996. earned
1089
customer and
has been
installed in
more than
9000 systems
worldwide.
The 2000s :
Innovation for the
New Millennium
More than 12
million users each
day, 121000
installations
worldwide, more
than 1500 SAP
partners over 25
industry solution
and more than
41200 customers
in 120 countries.


SAP AG's approach to using
client/server by constructing
a computing solution that
could be divided into three
discrete layers or tiers.
Among these issues were
scalability, the need to easily
upgrade
business
application logic and the
desire
for
technical
flexibility.
• To this last point, the engineers at SAP wanted to abstract the
database layer so that many different databases could be
supported without having to go back and recode existing
programs.




Financial Accounting : A wide performance
which includes cash management, financial
controlling and cash budget management.
Controlling : Closed cost accounting from cost
center accounting and cost element accounting
to profitability analysis.
Asset Management : The complete management
of all fixed assets which is technical asset
Project System : The integrated cooperation of
all service areas for the project planning,
processing and control.





Sales and Distribution : The solution for the
integrated handling of all tasks for sales,
shipping and billing.
Materials Management : The integrated, closed
procurement process with system-supported
integration of production planning.
Production Planning : The PPC system suitable
for all types of production with systemsupported integration.
Quality Management : The system for quality
assurance in all areas of the logistics chain.
Plant Maintenance : The industry-neutral solution
for the administration and repair of technical
systems.


Human Resources Management : From the
integrated
processing
of
applicants,
personnel
administration
and
time
management.
Human Resources Planning : Organization and
position planning, personnel development
with education and training administration.
1.
Integration
The only real project aim for implementing ERP is reducing data
redundancy and redundant data entry. Integrated with all the
other operational areas of a company and ensures that the
accounting data is always complete and accurate.
2. Efficiency
Generally, ERP software focuses on integration and efficiency can
suffer by implementing ERP. The benefit of integration and
cooperation can make up for the loss in personal efficiency.
3. Accuracy
Provides real-time information, reducing the possibility of
redundancy errors. Actual individual transactional can be
checked at any time in real-time posting.
1.
2.
3.
Expensive
This entails software, hardware, implementation, consultants
and training. Or you can hire a programmer or two as an
employee and only buy business consulting from an outside
source, do all customization and end-user training inside. That
can be cost-effective.
Not flexible
It depends on SAP system software. Other software may not be
flexible.
Not profitable.
Return on Investment may take too long to be profitable. SAP
implementations have a risk of project failure.
 What
is MIS?
 Give
two other approches that
usually use in MIS with their
schematic diagram?
 Besides
BAAN IV and SAP, find the
other ERP method that usually use in
MIS with suitable schematic
diagram?
System, Application and
Product (SAP)

•
•
•
SAP is German software corporation that
makes enterprise software to manage
business operations and customer relations.
SAP started in 1972 by former IBM employees in Mannheim,
Germany.
World’s largest inter-enterprise software company and the world’s
fourth-largest independent software supplier.
SAP ERP product:
• SAP Business Warehouse – storage system
• SAP BusinessObjects software - network
• Sybase mobile products – mobile computing technology
• In-memory computing appliance SAP HANA – database
• SAP Manufacturing
The 1980s :
Rapid Growth
SAP R/2
The 1970s : A system attains
Real-Time
the high level
Vision
of stability
Software
components
R/1 system
The 1990s : A
New
Approach to
Software and
Solutions
SAP R/3 is
unleashed on
the market by
1996. earned
1089
customer and
has been
installed in
more than
9000 systems
worldwide.
The 2000s :
Innovation for the
New Millennium
More than 12
million users each
day, 121000
installations
worldwide, more
than 1500 SAP
partners over 25
industry solution
and more than
41200 customers
in 120 countries.


SAP AG's approach to using
client/server by constructing
a computing solution that
could be divided into three
discrete layers or tiers.
Among these issues were
scalability, the need to easily
upgrade
business
application logic and the
desire
for
technical
flexibility.
• To this last point, the engineers at SAP wanted to abstract the
database layer so that many different databases could be
supported without having to go back and recode existing
programs.




Financial Accounting : A wide performance
which includes cash management, financial
controlling and cash budget management.
Controlling : Closed cost accounting from cost
center accounting and cost element accounting
to profitability analysis.
Asset Management : The complete management
of all fixed assets which is technical asset
Project System : The integrated cooperation of
all service areas for the project planning,
processing and control.





Sales and Distribution : The solution for the
integrated handling of all tasks for sales,
shipping and billing.
Materials Management : The integrated, closed
procurement process with system-supported
integration of production planning.
Production Planning : The PPC system suitable
for all types of production with systemsupported integration.
Quality Management : The system for quality
assurance in all areas of the logistics chain.
Plant Maintenance : The industry-neutral solution
for the administration and repair of technical
systems.


Human Resources Management : From the
integrated
processing
of
applicants,
personnel
administration
and
time
management.
Human Resources Planning : Organization and
position planning, personnel development
with education and training administration.
1.
Integration
The only real project aim for implementing ERP is reducing data
redundancy and redundant data entry. Integrated with all the
other operational areas of a company and ensures that the
accounting data is always complete and accurate.
2. Efficiency
Generally, ERP software focuses on integration and efficiency can
suffer by implementing ERP. The benefit of integration and
cooperation can make up for the loss in personal efficiency.
3. Accuracy
Provides real-time information, reducing the possibility of
redundancy errors. Actual individual transactional can be
checked at any time in real-time posting.
1.
2.
3.
Expensive
This entails software, hardware, implementation, consultants
and training. Or you can hire a programmer or two as an
employee and only buy business consulting from an outside
source, do all customization and end-user training inside. That
can be cost-effective.
Not flexible
It depends on SAP system software. Other software may not be
flexible.
Not profitable.
Return on Investment may take too long to be profitable. SAP
implementations have a risk of project failure.
 What
is MIS?
 Give
two other approches that
usually use in MIS with their
schematic diagram?
 Besides
BAAN IV and SAP, find the
other ERP method that usually use in
MIS with suitable schematic
diagram?
END…
Thank You… 
Q & A????
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