Muhammad Faiz Bin Mohamad Fuad Mohd Farid Bin Saiman Muhammad Azamuddin Bin Abdul Aziz Ahmad Fikri Bin Omar B050810176 B050810272 B050810177 B050910094 General System & Design Selection System General Implementation Approaches BAAN IV SAP MAJOR TYPES OF INFORMATION SYSTEM Executive Support System (ESS) Decision Support System (DSS) Management Information System (MIS) Knowledge Work Systems (KWS) Office Automation System (OAS) Transaction Processing System (TPS) Management Information System Provides managers with information and support for effective decision making, and provides feedback on daily operations Output or reports, are usually generated through accumulation of transaction processing data Each MIS is an integrated collection of subsystems, which are typically organized by the organization Provides reports with fixed and standard formats Hardcopy and softcopy report Use transaction processing system to store in the computer system End users can develop custom report Requires formal request from users immediately Additional Stores CEO Information Strategy Tactics Bank Warehouse Inventory Management Supplier Operations EDI POS Cash Registers Customers Sales Reports Central Computer Process Control A collection of components that work together to realize some objective forms a system Three Major Components: Client HQ Consulting HQ 3 Cost Analysis Message Finance & Management Team Supplier Contact Database Cost Analysis Design Proposals Cost targets & comments Costs & Budgets Message Changes & Costs 2 Design Plans Changes Problems & Suggestions Design Project Origination Changes & Suggestions 4 Design Supplier Proposals Contact Design Team Database Changes & Corrections Message 1 Internal External database database Business transactions Production controller Workers Processing system (EDI) Operational database Decision support systems Valid database Invalid database Recheck MIS Application database Output Executive support systems Expert support systems Scheduled report Produced periodically or on schedule (daily, weekly, monthly) Key-indicator report Summarizes the previous day’s critical activities Typically available at the beginning of each day Demand report Gives certain information at a manager’s request Exception report Automatically produced when a situation is unusual or requires management action Provide support to managers Enable managers to compare results immediately Enable managers to identify problem areas and opportunities for improvement Easy to access data Universal accomplish Security and trust management system Functional Aspects • MIS is an integrated collection of functional information systems, each supporting particular functional areas Financial MIS • Provides financial information to all financial managers within an organization. Financial MIS • Provides financial information to all financial managers within an organization. Is an information system that tracks financial events and summarizes financial information. Use of information and communications technology in financial operations to support management and budget decision, fiduciary responsibilities, and the preparation of financial reports and statements. Internet An Organization’s MIS Financial MIS Business transactions Transaction processing systems Business transactions Extranet Databases of valid transactions Databases of external data Accounting MIS Drill down reports Exception reports Demand reports Marketing MIS Human Resources MIS Etc. Key-indicator reports Scheduled reports Etc. Input to the Financial Information System • Strategic plan or corporate policies – Contains major financial objectives and often projects financial needs. • Transaction processing system (TPS) – Important financial information collected from almost every TPS - payroll, inventory control, order processing, accounts payable, accounts receivable, general ledger. – External sources – Annual reports and financial statements of competitors and general news items. Financial MIS Subsystems and Output • Financial subsystems – Profit/loss and cost systems – Auditing – Internal auditing – External auditing – Uses and management of funds Databases of internal data Databases of external data Manufacturing DSS Business transactions Transaction processing systems Databases of valid transactions for each TPS Business transactions Manufacturing MIS Quality control reports Process control reports Internet or Extranet Operational databases JIT reports MRP reports Production schedule CAD output Business transactions Manufacturing applications databases Customers, Suppliers Manufacturing ES Input to the Manufacturing MIS • • Strategic plan or corporate policies. The TPS: – – – – – • Order processing Inventory data Receiving and inspecting data Personnel data Production process External sources Databases of internal data Business transactions Transaction processing systems Databases of external data Databases of valid transactions for each TPS Marketing MIS Manufacturing DSS Marketing applications databases Sales by customer Sales by salesperson Operational databases Sales by product Pricing report Total service calls Customer satisfaction Manufacturing ES Manufacturing MIS Subsystems and Output • Design and engineering • Master production scheduling • Inventory control • Manufacturing resource planning • Just-in-time inventory and manufacturing • Process control • Computer-integrated manufacturing (CIM) • Quality control and testing Marketing MIS • Supports managerial activities in product development, distribution, pricing decisions, and promotional effectiveness Input to Marketing MIS • • • Strategic plan and corporate policies The TPS External sources: – The competition – The market Marketing MIS Subsystems and Output • Marketing research • Product development • Promotion and advertising • Product pricing Databases of internal data Business transactions Transaction processing systems Databases of external data Databases of valid transactions for each TPS Human Resource MIS Manufacturing DSS Human resource applications databases Benefit reports Salary surveys Operational databases Scheduling reports Training test scores Job applicant profiles Needs and planning reports Manufacturing ES Human Resource MIS • Concerned with all of the activities related to employees and potential employees of the organization Input to the Human Resource MIS • • Strategic plan or corporate policies The TPS: – Payroll data – Order processing data – Personnel data • External sources Human Resource MIS Subsystems and Output • Human resource planning • Personnel selection and recruiting • Training and skills inventory • Scheduling and job placement • Wage and salary administration Other MISs • Accounting MISs – Provides aggregated information on accounts payable, accounts receivable, payroll, and other applications. • Geographic information systems (GISs) – Enables managers to pair pre-drawn maps or map outlines with tabular data to describe aspects of a particular geographic region. Warehousing Freight Management Procurement • Warehousing improves inventory accuracy, optimizes your warehousing resources, and helps you boost customer fulfilment. • Manage your own transportation needs. • use warehouse capacity more efficiently with better transportation planning and execution. • Procurement module provides centralized and decentralized order and contract management capabilities, and supports the full range of procurement activities. Sales • Allowing you to customize order entry procedures for different items and customers. • provides support for the handling and releasing of schedules, including push and pull. • Graphical enables you to more easily configure product to customer order. Enterprise Service Management • gives you seamless, end-to-end integration of your entire service supply chain • up-to-the minute management information you need to make clear, confident, strategic decisions. Project • Project and manufacturing resource management come together in one environment, with real-time control for all aspects of project manufacturing. System, Application and Product (SAP) • • • SAP is German software corporation that makes enterprise software to manage business operations and customer relations. SAP started in 1972 by former IBM employees in Mannheim, Germany. World’s largest inter-enterprise software company and the world’s fourth-largest independent software supplier. SAP ERP product: • SAP Business Warehouse – storage system • SAP BusinessObjects software - network • Sybase mobile products – mobile computing technology • In-memory computing appliance SAP HANA – database • SAP Manufacturing The 1980s : Rapid Growth SAP R/2 The 1970s : A system attains Real-Time the high level Vision of stability Software components R/1 system The 1990s : A New Approach to Software and Solutions SAP R/3 is unleashed on the market by 1996. earned 1089 customer and has been installed in more than 9000 systems worldwide. The 2000s : Innovation for the New Millennium More than 12 million users each day, 121000 installations worldwide, more than 1500 SAP partners over 25 industry solution and more than 41200 customers in 120 countries. SAP AG's approach to using client/server by constructing a computing solution that could be divided into three discrete layers or tiers. Among these issues were scalability, the need to easily upgrade business application logic and the desire for technical flexibility. • To this last point, the engineers at SAP wanted to abstract the database layer so that many different databases could be supported without having to go back and recode existing programs. Financial Accounting : A wide performance which includes cash management, financial controlling and cash budget management. Controlling : Closed cost accounting from cost center accounting and cost element accounting to profitability analysis. Asset Management : The complete management of all fixed assets which is technical asset Project System : The integrated cooperation of all service areas for the project planning, processing and control. Sales and Distribution : The solution for the integrated handling of all tasks for sales, shipping and billing. Materials Management : The integrated, closed procurement process with system-supported integration of production planning. Production Planning : The PPC system suitable for all types of production with systemsupported integration. Quality Management : The system for quality assurance in all areas of the logistics chain. Plant Maintenance : The industry-neutral solution for the administration and repair of technical systems. Human Resources Management : From the integrated processing of applicants, personnel administration and time management. Human Resources Planning : Organization and position planning, personnel development with education and training administration. 1. Integration The only real project aim for implementing ERP is reducing data redundancy and redundant data entry. Integrated with all the other operational areas of a company and ensures that the accounting data is always complete and accurate. 2. Efficiency Generally, ERP software focuses on integration and efficiency can suffer by implementing ERP. The benefit of integration and cooperation can make up for the loss in personal efficiency. 3. Accuracy Provides real-time information, reducing the possibility of redundancy errors. Actual individual transactional can be checked at any time in real-time posting. 1. 2. 3. Expensive This entails software, hardware, implementation, consultants and training. Or you can hire a programmer or two as an employee and only buy business consulting from an outside source, do all customization and end-user training inside. That can be cost-effective. Not flexible It depends on SAP system software. Other software may not be flexible. Not profitable. Return on Investment may take too long to be profitable. SAP implementations have a risk of project failure. What is MIS? Give two other approches that usually use in MIS with their schematic diagram? Besides BAAN IV and SAP, find the other ERP method that usually use in MIS with suitable schematic diagram? System, Application and Product (SAP) • • • SAP is German software corporation that makes enterprise software to manage business operations and customer relations. SAP started in 1972 by former IBM employees in Mannheim, Germany. World’s largest inter-enterprise software company and the world’s fourth-largest independent software supplier. SAP ERP product: • SAP Business Warehouse – storage system • SAP BusinessObjects software - network • Sybase mobile products – mobile computing technology • In-memory computing appliance SAP HANA – database • SAP Manufacturing The 1980s : Rapid Growth SAP R/2 The 1970s : A system attains Real-Time the high level Vision of stability Software components R/1 system The 1990s : A New Approach to Software and Solutions SAP R/3 is unleashed on the market by 1996. earned 1089 customer and has been installed in more than 9000 systems worldwide. The 2000s : Innovation for the New Millennium More than 12 million users each day, 121000 installations worldwide, more than 1500 SAP partners over 25 industry solution and more than 41200 customers in 120 countries. SAP AG's approach to using client/server by constructing a computing solution that could be divided into three discrete layers or tiers. Among these issues were scalability, the need to easily upgrade business application logic and the desire for technical flexibility. • To this last point, the engineers at SAP wanted to abstract the database layer so that many different databases could be supported without having to go back and recode existing programs. Financial Accounting : A wide performance which includes cash management, financial controlling and cash budget management. Controlling : Closed cost accounting from cost center accounting and cost element accounting to profitability analysis. Asset Management : The complete management of all fixed assets which is technical asset Project System : The integrated cooperation of all service areas for the project planning, processing and control. Sales and Distribution : The solution for the integrated handling of all tasks for sales, shipping and billing. Materials Management : The integrated, closed procurement process with system-supported integration of production planning. Production Planning : The PPC system suitable for all types of production with systemsupported integration. Quality Management : The system for quality assurance in all areas of the logistics chain. Plant Maintenance : The industry-neutral solution for the administration and repair of technical systems. Human Resources Management : From the integrated processing of applicants, personnel administration and time management. Human Resources Planning : Organization and position planning, personnel development with education and training administration. 1. Integration The only real project aim for implementing ERP is reducing data redundancy and redundant data entry. Integrated with all the other operational areas of a company and ensures that the accounting data is always complete and accurate. 2. Efficiency Generally, ERP software focuses on integration and efficiency can suffer by implementing ERP. The benefit of integration and cooperation can make up for the loss in personal efficiency. 3. Accuracy Provides real-time information, reducing the possibility of redundancy errors. Actual individual transactional can be checked at any time in real-time posting. 1. 2. 3. Expensive This entails software, hardware, implementation, consultants and training. Or you can hire a programmer or two as an employee and only buy business consulting from an outside source, do all customization and end-user training inside. That can be cost-effective. Not flexible It depends on SAP system software. Other software may not be flexible. Not profitable. Return on Investment may take too long to be profitable. SAP implementations have a risk of project failure. What is MIS? Give two other approches that usually use in MIS with their schematic diagram? Besides BAAN IV and SAP, find the other ERP method that usually use in MIS with suitable schematic diagram? END… Thank You… Q & A????