Local OEM Marketing Update. Presented by: Katrina Power Local OEM Marketing Manager The Genuine Story EDUCATION ENGINEERING • Engage customers on Value of Genuine & Risks of Counterfeit • Marketing campaigns. • Websites such as • Anti-counterfeiting technologies and features. • Microsoft Genuine Advantage platform. • Anti-counterfeiting features such as new Certificates of Authenticity and holographic CDs. http://www.howtotell.com.au. • ‘Genuine Microsoft Software’ logo. • Support of industry associations. www.microsoft.com.au/genuine ENFORCEMENT • Support of government officials and law enforcement. • Civil actions against software pirates. • Cooperation with online auction providers. • Increased work with antispam services. Genuine Marketing Update Piracy Alert in Victoria to protect consumers and drive demand to honest resellers: Genuine website, outdoor, print and radio. WINDOWS GENUINE ADVANTAGE Roadmap • • • Genuine Validation Notifications Channel and Customer Programs • • • Differentiated Experience Enhanced Notifications Volume License Keys Innovations Customer Experience: How it works – Informs users who have a non-genuine copy of Windows – Displays reminders until PC is running genuine Windows – Communicates that Microsoft presumes the user is innocent Calls to action for users – Encourages users to contact their reseller to resolve problem, and report reseller if they are unwilling to help – Enables user to acquire genuine Windows if needed Desktop Tattoo “This copy of Windows is not genuine” Office Genuine Advantage A part of Microsoft’s Genuine Software Initiative, OGA is a program to create preference for genuine Microsoft Office software by Improving customer awareness about the authenticity of their copy Delivering differentiated value to customers of genuine Office Findings Pilot Late April, 2006 7 languages (Br Portuguese, Czech, Greek, Korean, Russia, S. Chinese, Spanish) Identified Office content on Download Center requires validation Complimentary Offer 1M+ validations WW 36% unsuccessful 20% Mandatory language countries 62% US+UK+Canada+Australia 19% Activation, Keygen or other hacks 81% Blocked VLKs Less than 20 customer service requests Microsoft Office Genuine Advantage Benefits to you: • Makes it easier for you to compete • Enhances your image and reputation as a reputable reseller Benefits for your customers: • Confidence and peace of mind that software is authentic and properly licensed • Convenient access to updates • Availability of ongoing enhancements and value-added downloads • Access to hundreds of document templates to deliver better results faster How to help your customers: Reseller Customer: Pre-install Genuine OEM software • The best and most cost effective way for customers to acquire Windows software is pre-installed on a new PC. Online legalization offer: • Acquire genuine Windows online • One copy limit per non-genuine system Get Genuine Kit for Windows XP Professional: • Customers acquire from their resellers • Available to resellers through Authorized OEM Distributors Online complimentary offer: • Empathize with customers • Windows XP Home and Windows XP Professional • One copy limit per non-genuine system, five per ship-to location http://oem.microsoft.com/getgenuine Express Upgrade to Windows Vista & Office Pre-installed Technology Guarantee Get the Best Today and Tomorrow Express Upgrade to Windows Vista Microsoft Office Technology Guarantee Campaign Timeline Q1 2006 Q2 2006 Vista Capable January 2007 WINDOWS VISTA & 2007 OFFICE LAUNCH Express Upgrade / Tech Guarantee Local Campaigns • Market Goals – Maintain Windows XP & Office 2003 Software sales – Focus on the Windows XP Premium SKUs •Windows Vista Campaign •Office Global Ad Campaign •Small Business PC Campaign Express Upgrade Vista Express Upgrade Summary •Maintain Windows XP sales prior to Windows Vista release Goals Eligibility period Languages Eligible Software •Remove barriers & objections to holiday office software purchases by promoting OEM Tech Guarantee offers 26/10//2006 – 15/3//2007 (redemption ends 31/3//2007) Brazilian Portuguese; Czech; Danish; Dutch; English; French; German; Italian; Japanese; Polish; Russian; Traditional Chinese; Spanish; Swedish; Arabic; Finnish; Greek; Hebrew; Korean; Norwegian; Portuguese; Simplified Chinese and Turkish Qualifying Product • Windows XP Pro • Windows XP 64-Bit Edition • Windows XP Tablet Edition • Windows XP Media Center Edition • Windows XP Home Edition Upgrade Software • Windows Vista Business • Windows Vista Business • Windows Vista Business • Windows Vista Home Premium • Windows Vista Home Premium or Windows Vista Home Basic Express Upgrade: Customer Experience Eligibility Period 26/10/2006 – 15/3/2007 1 Purchase a PC with Windows XP + Express Upgrade Coupon 5 2 3 Register via URL on coupon Submit proof of Purchase - Pay Shipping & Handling http://upgradeweb .moduslink.com/ Windows Unlock your new Windows Vista experience 4 Receive Windows Vista Media Kit (6-8 weeks after GA) System Builders – Order Vista SKUs Aus$23.00* Aus$127.00* Aus$90.00* * Estimated costs tax & duties tbc Microsoft Office Pre-installed Technology Guarantee Office Technology Guarantee •Maintain 2003 Microsoft Office sales prior to 2007 Office release Goals •Remove barriers & objections to holiday office software purchases by promoting OEM Tech Guarantee offers Eligibility period Languages Eligible Software 26/10/2006 – 15/3/2007 (redemption ends 31/3/2007) Brazilian Portuguese; Czech; Danish; Dutch; English; French; German; Italian; Polish; Russian; Traditional Chinese; Spanish; Swedish; Arabic; Finnish; Greek; Hebrew; Korean; Norwegian; Portuguese; Simplified Chinese and Turkish Qualifying Product • Office Basic Edition 2003 • Office Small Business Edition 2003 • Office Professional Edition 2003 Upgrade Software • Office Basic 2007 • Office Small Business 2007 • Office Professional 2007 Office Technology Guarantee: Eligibility Period Customer Experience 10/26/2006 – 3/15/2006 1 2 Purchase PC with Office 2003 3 Visit: http://upgradewe b.moduslink.com /Office Unlock your new 2007 Office System 5 experience 4 Submit proof of Purchase & Pay Shipping & Handling * Receive 2007 Office Media Kit • Key activates the suite originally purchased • For Basic or Small Business, a free 60-day trial of other applications in Professional *NA requires serialized coupon. How do you participate • Visit the OEM website • Use the Mktg materials • Sign the licensing agreement* • Download the vouchers *The SKU amends the System Builder License • Only ship the coupon with machines that meet Windows Vista minimum hardware requirements • Support the machines after the end user upgrades to Windows Vista. Resources • Express Upgrade to Windows Vista and Microsoft Office Pre-installed Technology Guarantee resources – http://oem.microsoft.com • For Express Upgrade to Windows Vista details and redemption information – http://upgradeweb.moduslink.com/Windows • For Microsoft Office Pre-installed Technology Guarantee details and redemption information – http://upgradeweb.moduslink.com/Office Marketing Programs and Offers Local Offers: Authorised Distributor Offer Authorised Distributor Offer Special Offer to Ingram Micro Customers at The Microsoft for Partners Roadshow November 2006 FREE Seagate 250GB External Drive when you purchase the MFP bundle through Ingram Micro Order 3pk Windows XP Pro & Office 2003 Small Business + Microsoft Black Value pack and receive a bonus Seagate internal hard drive 250GB valued at $195! OEM2352 special code; Limit one per customer Partner Launch Opportunity Execute the Microsoft Small Business PC Campaign Target Audience • Small Business Owners, 1-25 PCs, < 50 employees Objectives • • Shift small business mix to Windows Vista Business Increase Microsoft Office attach to PCs • Work more efficiently and securely and deliver more effective customer service. • At general availability of Windows Vista and Microsoft Office • • • • Leverage Windows Vista consumer ad campaign Customer-ready “better together” content Rich web experience and integrated demo Through-partner marketing Promise Execution Key Tactics 25 Small Business PC Selling Points Sell Software Sell Hardware Sell Services Work More Efficiently Market and Sell Simplify Working Together Improving Business Insight Microsoft Office Professional 2007 Outlook 2007 with Business Contact Manager, Publisher Windows SharePoint Services v3, Groove Excel 2007, Access 2007, Accounting 2007 Multi-monitors Notebook Server Color printer Projector Digital camera Server Server Migration Installation Training Consulting Installation – standalone, multiuser Customization Training Consulting Customizing templates Advanced solutions Training Access based solution Integration with lineof-business solution 26 To Partner Materials • To Partner versions of the core materials are now available for partner use; may be used with customers: • Top 10 • Top 4 • Datasheet • Product Guide • Brochure • Additional partner resources includes: • Demo script and files • Sales Reference Guide • Call script • Execution and creative guidelines • Customer-ready messaging and copy To Partner Top 10 * see x for additional detail on embargo dates and use of creative. Microsoft Office Genuine Advantage Benefits to you: • Makes it easier for you to compete • Enhances your image and reputation as a reputable reseller Benefits for your customers: • Confidence and peace of mind that software is authentic and properly licensed • Convenient access to updates • Availability of ongoing enhancements and value-added downloads • Access to hundreds of document templates to deliver better results faster CALL TO ACTION Sell current software now Learn more Build Windows Vista-ready systems Become a Registered Partner & Small Business Specialist READINESS CENTERS Windows Vista http://oem.microsoft.com/vistareadiness Office 2007 http://oem.microsoft.com/office2007 Small Business Server 2003 R2 http://oem.microsoft.com/sbs2003r2 Partner Demo Readiness Toolkit • Windows Vista RC1 • Microsoft Office Professional 2007 Beta • Demo Scripts • Hardware Recommendations • Presentations resources and more.... 1. Install 2. Implement 3. Participate QUESTIONS..... © 2006 Microsoft Corporation. All rights reserved. Microsoft, ActiveSync, Aero, BitLocker, Direct3D, DirectX, Excel, FrontPage, Groove, InfoPath, Internet Explorer, Microsoft Dynamics, MSN, the Office logo, OneNote, Outlook, PowerPoint, ReadyBoost, SharePoint, SuperFetch, Windows, the Windows logo, the Windows Vista logo, Windows Media, Windows Mobile, Windows Server, Windows Vista, and Xbox 360 are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks are property of their respective owners. This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS PRESENTATION.