Key Ingredients for Success April, 2009 Scott Tillesen Director of Credit, SMB Accounts Todd Jordan GE Capital Finance Electronic Resources at Tech Data www.techdata.com • • On-line invoice inquiry On-line customer statements www.techdata.com/TDDirectPay • Internet Bill Presentation and Payment System www.techdata.com/credit • Financing solutions and options 2 Tech Data Confidential Key Ingredients for Success: Creditor Relationships Financing Alternatives Cash Flow Forecasting and Management 3 Tech Data Confidential Creditor Relationships 4 Tech Data Confidential Creditor Relationships 5 • Profit – Especially profit retained in the business • • • • • • • Owners Investment – Skin in the Game Have a Forward Looking Plan Utilize Appropriate Financing Options Good References – Bank and Trade Working Capital Management Provide Security Timely and Full Communication Tech Data Confidential Timely and Full Communication • Share Information: – Mergers & Acquisitions, New Vertical Markets, Staffing Changes, New Locations 6 • Experience and Education of Owners / Operators • • • Use Email Use Website Bad News is Better than No News Tech Data Confidential Financing Alternatives 7 Tech Data Confidential Financing Alternatives • As revenue grows there will be more assets such as inventory, accounts receivable, and equipment. • Resellers need to plan how additional assets will be financed. • There are three general sources of business financing that need to be considered: – Suppliers: Credit limits and end-user payment alternatives – Banks/Finance Companies: Inventory financing and end-user financing – Shareholders: Personal guarantees and equity infusion 8 Tech Data Confidential Financing Sources Pie Chart While there is no magic formula to say exactly in what proportion each source of financing should be, what is known is that successful companies need all three sources to grow. 9 Tech Data Confidential Bank Financing Shareholder Financing Vendor Financing Credit Limits from Suppliers • Maximize Credit Limits with Terms by: – Sharing Financial Statements – Having good industry payment record – Not having any reported liens, suits, or judgments – Disclosing education and experience of owners and operators – Providing a personal guaranty or security interest – Providing a Stand By Letter of Credit (“SLOC”) – Communication 10 Tech Data Confidential Standby Letters of Credit Explained • • • Visit your bank and ask for SLOC in favor of Tech Data. Specific dollar amount and time period. Tech Data will provide you with the words needed on the document. • Provide the finished document to Tech Data. • Stands as secondary support for payment. • More cost effective than a bank loan. 11 Tech Data Confidential End User Payment Alternative • Assign your accounts receivable to Tech Data via an Assignment of Proceeds (“AOP”). • Tech Data provides the required wording for Reseller to put on their letterhead. • Reseller signs the document as does the end-user. • Provides end-user agreement to pay Tech Data directly. • Great alternative for a specific large transactions or on an ongoing basis. • 12 Subject to the end-user being credit qualified. Tech Data Confidential Bank Line Financing 13 • Needed to meet overhead obligations. • Sometimes needed to close the gap between accounts payable and accounts receivable. • Keeps creditor happy at a minimal expense. • Is used by every Fortune 500 company. • Financing from Tech Data’s financial partners has advantages. Tech Data Confidential Inventory Financing Thru Tech Data Financial Partners 1. Reseller applies and obtains a credit line with a Tech Data finance partner. 2. Reseller places order as usual with Tech Data. 3. Tech Data obtains electronic authorization from the finance partner and ships the order. 4. Finance partner pays Tech Data. 5. Reseller pays the finance partner. 6. Oh yes, this financing is FREE. 14 Tech Data Confidential Financing thru Tech Data Financial Partners • Can be used in addition to your Tech Data open account. • Free financing supported by Tech Data and certain product manufacturers. - 30 to 60 day terms in most cases • Tech Data Financing Company Partners: – GE Computer Distribution Finance, Castle Pines Capital, De Lage Landen, and IBM Global Finance 15 Tech Data Confidential GE Capital Solutions Programs GE Capital Solutions - Commercial Distribution Finance GE Capital Solutions provides Working Capital and Inventory Financing to support the movement of products through the Technology, Security Electronics and Appliance supply chain Our Heritage… For over 50 years, Capital Solutions through its Commercial Distribution Finance unit has partnered with companies across all industry segments, supporting the business to business channel. Today, CDF manages sales volumes approaching $60 Billion annually. CDF Custom Solutions… • • • • Inventory Finance Asset Based Working Capital Solutions Purchase Order Financing (S.T.A.R.) International Trade Finance Enabling Clients to… • Expand market reach, increase sales • Manage sales opportunities through innovative programs partnered with industry leading vendors • Accelerate cash conversion cycles, expand DPO • Minimize liquidity risk A Few of our Partners… 17 CDF Channel Finance Solutions Providing innovative solutions to support the entire market channel, accelerate cashconversion cycles, drive sales growth, and reduce associated risk and administrative cost Inventory Financing Motivate distributors to stock deeper, provide terms to resellers Extended terms facilitating product movement through distribution channels Direct Structures Indirect through multitier distribution Sales Channel Finance Working Capital Solutions Maximize cash-flow for growth… Secured lending to Distributors and VARs to supplement operating capital requirements A/R Purchase Asset Based Financing Revolving Lines Purchase Order Financing International Trade Financing Financing of large purchase orders Financing over the water… Establish Obligor specific financing terms to relieve capital impact of large contract orders S.T.A.R. – Receivables Fin. Branded – transparent to customer, support reseller opportunities Sales Solutions Importer terms supported by exporters, providing inventory for growth and seasonal demands No LOC or Advance Pay requirement Reduce administrative cost Import Services 18 Cisco and GE Capital Solutions $9.1 billion Global Financing Cisco FY 2008 North America, Europe, MEA/CEE, Japan, and Asia 684 US Partners using program 60 days interest free terms and bank type working capital solutions Promotional 90 day terms for Cisco Select partners launched 12/15/2008 12 years of Cisco and Tech Data / GE finance relationship GE on-site representation at Cisco in San Jose and Tech Data Clearwater Campus 19 Partner Financing Options Increasing Purchasing Power $1.5MM Credit Line XL Program Financial Review Secondary Secured $500K Plus Line Web Application Credit Scoring Financial Review $250K SMB LineWeb Application $25K Credit Scoring 20 General Application Requirements Qualifying for a credit line with GE CDF Minimum 1 Year in Business Qualifying Personal Credit Score D&B Credit Score of at least 42 Annual Product Revenue of at least $250K. Positive Tangible Net Worth Re-Tax Profit for the last 2 years Application Process Online application: www.techdata.com/GEFinancing Filed Stamped Copy of the Articles of Incorporation Last 2 Fiscal Year-end Financial Statements. 24 to 48 Hour Credit Approvals After Credit Approval Streamlined Account Management through our Online Tools Automatic Order Approvals via EDI Dedicated Account Manager Generous Credit Capacity Extended Terms **Requirements vary dependent upon the size of credit line requested. 21 Contacts Dedicated GE support to help drive sales growth and support customer needs Todd Jordan Tech Data Relationship Manager GE Capital Solutions Finance P: 800-237-8931 * 75697 C: 727-480-5143 E: todd.jordan@ge.com Take advantage of the immediate ability to drive sales through: Increased Sales Reduced Credit Risk Credit Capacity Maintain DSO Extended Terms Financing STAR PO Financing 22 End User Lease Financing • Reseller identifies end-user to leasing company. • Leasing company approves and documents the deal. • • Leasing company pays reseller. • Tech Data Leasing Partners: Tech Data can also be paid directly by the leasing company. – IBM Global Finance, HP Financial Services, CIT, and others with prior approval. 23 Tech Data Confidential Personal Guaranty 24 • Business owners and officers can provide their personal guaranty of the obligations of their business. • Can usually help support an incremental increase in the amount of credit being offered. • Guarantor can rescind the guaranty at any time. • An appropriate alternative to consider. Tech Data Confidential A Case for Equity Infusion • Vendors compare the size of their investment to yours. • They like to see that you have “skin in the game”. • Credit managers like to see profits retained in the business. • Quantify sources of additional shareholder investment. • Every Fortune 500 company sought outside investors to enable their growth. 25 Tech Data Confidential Cash Flow 26 Tech Data Confidential Cash Flow • Forecasted • Manage The Timing – Outflow Later – Inflow Sooner • Manage The Amount – Less Outflow – More Inflow 27 Tech Data Confidential Forecasting Cash Flow 28 • • • Identify The Amount and Source of Cash • Forecast in Time Increments According to Your Primary Outflows (Use) of Cash • Failure to forecast properly can be very bad. Plan The Amount and Use of Cash For operating purposes forecast the next 13 weeks. Tech Data Confidential Manage the Timing of Cash Flow • Outflows Later – Accounts Payable Terms • Inflows Sooner – Accounts Receivable Terms and Practice 29 Tech Data Confidential Accounts Payable Practice Improvement • Know your suppliers process and be sure they know yours. • Determine in advance what options are offered. • Negotiate mutually agreed terms. 30 Tech Data Confidential Accounts Receivable Practice Improvement • Strong Credit Application • Clear Understanding of Terms of Sale • Analyze Your Customer • Consistent Collection Process 31 Tech Data Confidential Manage the Amount of Cash Flow • Less Outflow – Operating Expenses – Capital Equipment • More Inflow – Added Billable Services 32 Tech Data Confidential Sample Cash Flow Spreadsheet Cash Flow Forecasting Model Beginning Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9 Assumptions Credit Sales Purchases on Credit Cash Inflows Cash Sales Accounts Receivable Collected Proceeds from Loans Investment by Owners Total Cash Inflow - - - - - - - - - Total Cash Outflow - - - - - - - - - Net Cash Flow - - - - - - - - - - - - - - - - - - Cash Outflows Accounts Payable Paid Salaries Paid Sales Taxes Paid Rent and Utilities Paid Loan Payments Travel Expenses Paid Net Cash Balance 0 Sample Cash Flow Forecast Cash Flow Forecasting Model Beginning Assumptions Credit Sales Purchases on Credit Cash Inflows Cash Sales Accounts Receivable Collected Proceeds from Loans Investment by Owners Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9 3,500 2,300 3,600 2,400 3,800 2,500 3,000 2,200 3,200 2,400 3,300 2,300 3,400 2,300 3,500 2,400 3,600 2,500 200 3,200 200 2,400 200 3,000 200 3,500 200 3,500 200 3,200 200 3,000 200 3,000 200 3,400 1,000 500 Total Cash Inflow Cash Outflows Accounts Payable Paid Salaries Paid Sales Taxes Paid Rent and Utilities Paid Loan Payments Travel Expenses Paid 3,400 2,600 3,200 4,200 3,700 3,400 3,200 3,200 4,600 2,700 800 2,200 800 2,500 800 2,400 800 2,200 800 2,500 800 2,400 800 300 2,200 800 2,500 800 1,000 Total Cash Outflow Net Cash Flow Net Cash Balance Week 1 5,000 1,000 1,000 300 700 400 400 400 400 400 400 400 4,800 3,700 3,700 3,600 4,400 3,700 3,900 3,400 4,700 (1,400) (1,100) 3,600 2,500 (500) 2,000 600 2,600 (700) 1,900 (300) 1,600 (700) (200) (100) 900 700 600 Summary 1. Creditor Relationships 2. Supplier Financing 3. Bank / Finance Company Financing 4. Owners / Equity Financing 5. Cash Flow Forecasting 6. Managing the Timing of Cash Flow 7. Managing the Amount of Cash Flow 35 Tech Data Confidential The Difference In Distribution Scott Tillesen Director of Credit, SMB Accounts Tech Data Corporation 5350 Tech Data Drive Mail Stop #A3-18 Clearwater, Florida 33760 USA Scott.Tillesen@techdata.com Direct phone: 727-538-5880 www.techdata.com/credit