NETA PowerPoint
Presentations to accompany
The Future of
Business
Fourth Edition
Adapted by
Norm Althouse,
University of Calgary
Copyright © 2014 by Nelson Education Ltd.
Managing Human Resources
and Labour Relations
Chapter 12
Chapter 12
Copyright © 2014 by Nelson Education Ltd.
Making the Connection
Copyright © 2014 by Nelson Education Ltd.
Learning Outcomes
1.
2.
3.
4.
5.
4
Discuss the human resource management process, and
how human resource needs are determined.
Explain how companies recruit applicants.
Summarize how companies select qualified applicants.
List some of the types of training and development
programs organizations offer their employees.
Show how performance appraisals are used to evaluate
employee performance.
Copyright © 2014 by Nelson Education Ltd.
Learning Outcomes (cont’d)
6.
7.
8.
9.
5
Analyze the various methods for compensating
employees.
Explain how labour-management relations are different
in a unionized environment.
Describe some of the key laws and federal agencies
affecting human resource management and labour
relations.
List some of the trends and issues affecting human
resource management and labour relations.
Copyright © 2014 by Nelson Education Ltd.
Human Resource Management
6
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Discuss the human resource management process,
and how human resource needs are determined.
7
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Human Resource Management
HRM
The process of hiring,
developing, motivating, and
evaluating employees to achieve
organizational goals.
8
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Exhibit 12.1: Human Resource
Management Process
9
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Human Resource Planning
Creating a strategy for meeting future HR needs.
Job Analysis
Study of the tasks required to do a
particular job well.
Job Description
Tasks and responsibilities of a job.
Job
Specifications
10
List of the skills, knowledge, and
abilities a person must have to fill the
job.
Copyright © 2014 by Nelson Education Ltd.
Human Resource Planning and
Forecasting
Determine the number of people needed by some
future time.
HR
Demand
Forecast
11
Determine the number of
people needed by some future
time.
Estimate the number of people
currently involved who will be
available to fill jobs at some
future time.
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Exhibit 12.3: Human Resource
Planning Process
12
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Explain how companies recruit applicants.
13
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Employee Recruitment
14
Internal
Policy of promotion from within.
External
Find/attract qualified applicants from
external sources.
Electronic Job
Board
Advertising
Search
Company
“Speed
Networking”
Job Fair
Open Houses
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Summarize how companies select qualified
applicants.
15
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Exhibit 12.4: Steps of the Employee
Selection Process
16
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List some of the types of training and
development programs organizations offer their
employees.
17
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Employee Training and Development
Process
18
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Types of Training and Development
19
Orientation
Job rotation
Apprenticeship
Mentoring
On-the-Job
•
•
•
•
Off-the-Job
• Programmed instruction
• Simulation
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Show how performance appraisals are used to
evaluate employee performance.
20
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Exhibit 12.7: Performance Planning and
Evaluation
21
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Performance Evaluation
22
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Analyze the various methods for compensating
employees.
23
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Employee Compensation and Benefits
Hourly Wages
Salaries
Piecework & Commission
Types of
Compensation
Accelerated Commission Schedule
Bonus
Profit Sharing
Fringe Benefits
24
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Explain how labour-management relations are
different in a unionized environment.
25
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Labour Unions
Labour union
Organization that represents workers in
dealing with management.
Collective
bargaining
Process of negotiating labour
agreements.
Local union
Units of national union, representing
workers in a specific location.
National union
Consists of many local unions,
operating nationally.
Shop steward
Elected union official – represents
members to management.
26
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The Process of Negotiating Labour
Agreements
27
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Common Issues in Collective Bargaining
28
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Exhibit 12.10: Strategies for Unions and
Employers
29
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Describe some of the key laws and federal agencies
affecting HRM and labour relations.
30
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Laws Impacting Human Resource
Management
31
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List some of the trends and issues
affecting HRM and labour relations.
32
Copyright © 2014 by Nelson Education Ltd.
The Future of HRM and Labour
Relations

Aging population.

Employee diversity and competitive advantage.

Outsourcing HR and technology.

Organizational culture and hiring for fit.
33
Copyright © 2014 by Nelson Education Ltd.