INDUSTRIAL MANAGEMENT AND PSYCHOLOGY
Unit- I CONCEPTS OF MANAGEMENT AND ORGANIZATION
Short type:
1. What are the functions of management in the organization?
2. Explain the Hertzberg’s Maslow’s hierarchy of human needs?
3. Explain the importance of the scientific management by Taylor?
4. Define the organization and list out the types of organization
5. What are the differences between line and staff organization
6. What is the modern organization design
7. What is departmentation and explain the types of departmentation?
8. What is use of the recentralization in organization
9. How system approach in the organization is helpful to the management.
10. Write a short note on organic structures of organization
11. Why is management so important to the organizations?
12. Define management and list out the functions of management?
13. List out the 14 principles of Henry Fayol?
14. Explain the Hertzberg’s Maslow’s hierarchy of human needs?
15. What is the importance of the scientific management by Taylor?
16. Explain the systems approach to the management
17. What is meant by line organization
18. What is meant by organic structures of organization
19. What is mean by decentralization?
20. What is the way of system approach in the organization
21. Define management as a process.
22. Why management is important.
23. Define organization.
24. Define planning and controlling.
25. What is meant by directing?
Essay:
1. “Management is the process of designing and maintaining an environment for efficiently
accomplishing selecting aim. Managers are charged with the responsibility of taking actions
that will enable individuals to make their best contributions to objectives”. Show how
management function will work in the organization to achieve the objectives.
2. According to Taylor’s scientific management approach bring to the process of management?
Did it change the value of time? If so, in what way?
3. What is the contribution of Henry Fayol to the management process? Are his administrative
principles strictly enforceable in the current trends towards participative management
process?
4. Discuss the systems approach to management. Is it necessary to optimize the sub- system in
order to optimize the whole system? Explain the concepts of synergy.
5. Define organization? Explain the types of the organization?
6. Good organization design is a function of a number of factors including the environment,
technology, size of the company and the philosophy of the central management. Explain how
the design and structure of the organization.
7. Explain the line organization and staff organization? Show the illustration of this organization?
8. Describe the bases for departmentalization within an organization and its advantages and
disadvantages.
9. What are the five major functions of management? Is planning the most important function?
If so, why?
10. The logical sequence of management functions cannot be subordinated even by one function.
Do you agree? Support your answer.
11. What changes did Taylor’s scientific management approach bring to the process of
management? Did it change the value of time? If so, in what way?
12. What is the contribution of Henry Fayol to the management process? Are his administrative
principles strictly enforceable in the current trends towards participative management
process?
13. “The hierarchy of human needs is based on the assumption that most people are motivated
by the desire to satisfy specific groups of needs”. Explain the maslow theory of hierarchy?
14. Interview a line manger and a staff person at a local company. Ask them what they like and
dislike about their jobs. Reflect on the interviews and ask yourself whether a line or a staff
position is the major aim of your career plan.
15. Describe the basis for departmentalization within an organization and its advantages and
disadvantages?
16. Along with successful and professionally managed companies, we also find such
business organizations which refuse to give good service to customers and still thrive.
What do you suggest to get these organizations more professionalized?
17. Explain Evolution of Management Thought: Taylor’s Scientific Management, Fayal’s
Principles of Management.
18. What is organization? And explain line organization, functional organization, matrix
organization and committee organization with merits and demerits.
19. Scientific management did much more than what was planned. Support your answers
with suitable Indian examples.
20. Explain the importance of management. Are management and administration similar? Discuss.
Discuss the challenges to management in the new millennium.
Explain the different views expressed on the functions of management.
Discuss management is a process.
Explain what you understand by managerial objectives. What could be the different
objectives the management can set for itself? Illustrate.
25. Discuss the process of organizing. Explain the principles to be observed while creating
an organizing structure.
26. Explain the principles of management as outlined by Henri Fayol.
21.
22.
23.
24.
27. Scientific management did much more than what was planned. Do agree? Discuss.
28. Good organization design is a function of a number of factors including the
environment,technology, size of the company and the philosophy of the central management.
Explain how the design and structure of the organization.
29. Interview a line manger and a staff person at a local company. Ask them what they like and
dislike about their jobs. Reflect on the interviews and ask yourself whether a line or a staff
position is the major aim of your career plan.
30. What is meant by system approach to management. Explain with an suitable example.
UNIT- II
Short:
1. What is meant by plant location?
2. What is meant by plant layout?
3. Write is meant by micro motion?
4. List out the objective of the plant location?
5. How do you compare rural and urban sites in the plant location?
6. What is meant by optimization?
7. How good plant location does reduce the manufacturing cost?
8. What are the types of production?
9. List out the advantages and disadvantages of product layout?
10. List out the different types of plant layout?
11. Define work study?
12. Define work measurement?
13. What is Method study?
14. What is meant by Time study?
15. What are the different types of Time study equipments?
16. What is meant by memo motion studies?
17. What is meant by standard time?
18. What are the different types of recording techniques?
19. Explain different types of stop watches?
20. List out different types of process chart symbols?
21. What is meant by allowance?
22. What are the types of allowances?
23. What are the types of rating methods?
24. What is meant by relaxation allowance?
25. What are the symbols used in method study for operation, delay and transportation?
Essay:
1.
2.
3.
4.
5.
6.
7.
Explain in brief the factors determining the location of an industrial plant?
Differentiate rural and urban sites?
What is meant by plant layout? How it is useful to the organizations.
What are the types of plant layout?
Explain about product layout with suitable example?
Explain about process layout with suitable example?
Explain about travel chart?
8. Explain about combination layout with suitable example?
9. Explain about fixed layout with example?
10. Write down the differences between product layout and process layout?
11. Explain different types of production?
12. Write short notes on work study?
13. Explain the objectives of work study?
14. Explain the procedure of method study?
15. Write short notes on method study?
16. Explain process chart symbols?
17. Discuss any two types of recording techniques while recording the job?
18. Explain about two handed process chart?
19. Explain about outline process chart?
20. Write short notes on work measurement?
21. Write short notes on work sampling?
22. Explain different types of allowances?
23. An operator was kept under observation for five days. He was found working on 400
occasions and abstaining idle 100 times. He produced 100 jobs during these days. The
observation per day was five hours only and the total number of observations was 500.
Take 130 as the performance rating for the operator and 30 per cent allowance. Calculate
the standard time.
24. Calculate the no of observations required for an accuracy of ±5 percent and confidence
level of 95 percent, if p=0.5.
25. Explain different methods of performance rating?
26. An operator was kept under observation for 5 days. He was found working on 400
occasions and abstaining idle 100 times. He produced 100 jobs during these days. The
observation per day was 5 hrs only and the total no of observations were 500. Take 130
as the performance rating for the operator and 30 percent allowance. Calculate the
standard time.
27. What do you mean by allowances.Explain different types of allowances?
28. Explain about micro motion and memo motion studies?
29. What are the objectives of work measurement?
30. List out the applications of work study?
UNIT- III INTRODUCTION TO PERT/CPM
Short:
1. what are the differences between PERT and CPM?
2. Explain the project management important in the organization?
3. What is meant by network analysis
4. Define the inspection
5. List out types of inspection
6. What do you mean by statistical quality control
7. Write a short note on the assignable and non assignable ?
8. What do meant by Acceptance sampling plan?
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25.
Write a short note on the single sampling plan
Write a short note on the double sampling plan
What is meant by total quality management?
What do mean by ISO 9000 series procedures.
Write a short note on quality circles
Explain the OC curves?
Write a short note on Total Float
What do you mean by Dummy Activity
Write a short note on Normal Cost
Write a short note on crash cost
List out the early techniques of network analysis
Why quality circles are important in the organizations
What do you mean by UCL and LCL in control charts
Why UCL and LCL are important in quality inspections.
Mention any two rules for drawing network
What do you interpret by calculating CPM
Mention the formulae for calculating average time in PERT
Essay:
1. Briefly write a note on PERT & its time estimates. How do you calculate the expected
time PERT?
2. A small engineering project consists of six activities. The three time estimates
in number days for each activity are given below.
Activity
Find out:
a) Draw the network diagram
b) Calculate EST and LFT and mark them on the net work diagram
c) Identify the critical path and mark on the net work diagram
d) Probability of completing project in 25 days.
3. The following table gives details about the various activities of a project
(a) Draw the network.
(b) Find the critical path and its expected project duration.
(c) The probability that the project will be completed within 50 days
Optimistic time
Most likely time pessimistic
Pessimistic time
1-2
10
11
12
2-3
6
10
14
2-4
5
8
11
2-5
1
5
9
3-6
3
7
5
4-6
4
9
14
5-7
1
2
3
6-7
3
7
11
7-8
9
12
15
7-9
3
5
7
8-9
0
0
0
Activity
4. Explain the nature of costs involved in a project. Discuss how a project manager should
go about analyzing the difference costs for the purpose of project crashing
5. Following data relates to a certain project
optimistic time
Most likely time Pessimistic time
(te)
(tm)
(tp)
2
5
14
3
12
21
5
14
17
2
5
8
1
4
7
6
15
30
1-2
1-3
2-4
3-4
4-5
3-5
Find out
(a) Construct the network,
(b) find the project duration
(c) identify the critical path, and
6. What do you mean by inspection and explain type of inspection?
7. Construct
and R charts form the following information and state whether the
process is in control. For each of the following
has been computed from a sample of
5 units drawn at an interval of half an hour from an ongoing manufacturing process.
Sample 1
2
3
4
5
6
7
8
9
10
20
34
45
39
26
29
13
34
37 23
R
23
39
14
5
20
17
21
11
4
10
8. The following data represent the number of defects found on each sewing machine
cabinet inspected plot a control chart with control limits. Comment on the chart.
Sample
1
2
3
4
5
6
7
8
9
10
Number
Number 8
10 7
9
6
7
8
9
4
5
Of
defects
a)
b)
c)
d)
9. What do you understand by total quality management? How it is used in business?
10. Write a short note on
ISO 9000 series procedures
quality circles
assignable
non assignable causes
11. Explain the nature of costs involved in a project. Discuss how a project manager should
go about analyzing the difference costs for the purpose of project crashing
12. A small engineering project consists of 6 activities namely ABCDE & F with duration of 4,
6, 5, 4, 3 and 3 days respectively. Draw the network diagram and calculate EST, LST, EFT,
LFT and floats. Mark the critical path and find total project duration.
13. What do you understand by acceptance sampling? Explain the concepts of single and
double sampling?
14. Write short notes on the following
a) Project management
b) Critical path method
c) Deterministic model
15. Which of the following two time estimates is reliable
a
m
b
Estimate by P 18
22
27
Estimate by Q 22
30
36
16. Determine the critical path for the below network. Also, determine the optimum
duration that involves the optimum duration
Activity
Normal Days
Normal cost
Crash days
crash cost
1-2
4
350
3
400
1-3
5
1450
3
1620
2-3
7
2200
5
2400
2-4
11
1120
7
1600
3-4
9
400
5
960
3-6
12
1600
9
1810
4-5
6
450
4
610
5-6
6
1200
4
1440
6-7
4
500
3
860
17. Project cost can be divided into direct costs and indirect costs. Elaborate. Also explain
how these direct costs and indirect costs influence in crashing.
18. The crashing of an activity may lead to a change in the critical path. Do you agree?
Support your answer with an suitable example.
19. Define project management. Explain the rules of network in detail.
20. How Float is important in CPM Network. Also explain the different types of Float.
21. Write a short note on
a) Activity
b) Event
c) Dummy activity
22. CPM always involves in a trade off between Cost & Time. Discuss. Support your answer
with an suitable example.
23. All events carrying a zero slack or minimum slack fall under dummy activity. Discuss.
Also explain the importance of dummy activity in construction of network.
24. Crash costs will be more than the normal cost. Discuss. Also explain why organizations
consider crash cost in completing the project.
25. Write a short note on:
a) Crash cost
b) Normal cost
c) Cost slope
26. Write a short note on:
a) Crash time
b) Normal time
c) Optimal costs
27. What do you mean by PERT and CPM. Also differentiate PERT from CPM.
28. Write a short note on:
a) Under utilized resources
b) Over utilized resources
c) Optimally utilized resources
29. Explain the significance of calculating critical path, variance , crashing with an suitable
example.
30. Define inspection. Also explain the different types of costs with their significance.
Unit -4
Materials Management
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what are the objective of the inventory
Explain the VED analysis methods in inventory control?
What is store management and list out the store records?
Explain advantages of job evaluation and merit rating?
What are different types of wage incentive schemes
What is meant by job description?
Define marketing mix.
What do you mean by marketing mix?
Explain the stage of product life cycle with illustration?
Explain the function of the HRM
What is inventory management?
Differentiate marketing and selling
What are the main duties of purchase manager?
Explain about associate forms.
What is meant by HRM?
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What are the stages of product life cycle?
List out the evaluation methods.
What is saturation in product life cycle?
Explain maturity stage.
What is meant by decline stage?
Write a short note on wage incentive.
How to define the job evaluation.
What is inventory control system?
Mention any three function of inventory.
Define ABC analysis.
Essay:
1. Explain the objectives in which value analysis is carried out with respect to inventory
management.
2. Define inventory management? Write short note on inventory management use in
business?
3. Define merit rating? Explain and evaluate method of the merit rating in the organization
4. Explain the important and significance of wage and incentives administration in the
organizations.
5. Explain how job analysis forms the basis for job description and job specification. How does
it help the personnel manager?
6. Explain product life cycle in detail. How the strategies keep changing at each phase of
product life cycle for a marketer.
7. Define marketing. How is it different from selling? Explain how marketing starts and ends
with the customer.
8. Explain material management is a process.
9. Explain the objectives of material management? How do you organize the material
management department?
10. Define inventory? Explain functions of inventory.
11. Write a notes on following concepts
a. ABC analysis
b. VED analysis
12. What is inventory control system? Explain the different types of techniques.
13. What do you understand by ABC analysis? And write short notes?
14. Define marketing. How is it different from selling? How marketing starts and ends with the
customer?
15. Discuss the various stages in product life cycle? Why is it essential for the marketers to know
about the stages in product life cycle of his product or service?
16. What is meant by Marketing? Write a short note on marketing mix?
17. Differentiate Marketing vs. Selling?
18. What is the concept of product life cycle? And explain different stages of product life cycle?
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Explain store documents with appropriate illustrations?
What is purchase management? Discuss the duties of purchase manager?
What is store management? Write short note on store records?
Write a note on following concepts.
a. Inventory control system
b. Continuous review system
Explain the concept of human resource management? Discuss the functions of HRM?
What is meant by job evaluation? Explain different types of evaluation methods?
Explain how job analysis forms the basis for job description and job specifications?
Define merit rating? Explain different methods merit rating?
Identify the contents of job descriptions?
Discuss the functions of HRM in an industrial setting?
Define merit rating. Explain and evaluate any four methods of merit rating?
How do you determine wage incentives? Explain different types wage incentive schemes?
What is the difference between job evaluation and merit rating?
UNIT: V : Industrial Psychology
Short type
1. What is industrial psychology
2. List out the aims of industrial psychology
3. List out the branches of industrial psychology
4. Write a short note on theory X
5. Write a short note on theory Y
6. List out the features of industrial psychology
7. Write a short note on Hawthorne Experiments
8. Define Industrial fatigue
9. What are the objectives of the industrial psychology
10. What are the group dynamics in the organization?
11. What is meant by moral?
12. Write a short note on industrial psychology
13. Write a short note on personnel management
14. Explain working environmental conditions in the industry
15. Why morals are so important?
16. Why do individual join informal groups?
17. Define industrial psychology
18. Define Motivation
19. Write a short note on industrial fatigue.
20. How to motivate employees
21. What do you understand by nature of Motivation
22. List out the theories of Motivation
23. List out the needs of Maslow’s need Hierarchy Theory
24. What do you understand by Hygiene factors
25. What do you understand by motivators in motivation.
Essay
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What are the implications of Hawthorne experiment on industrial psychology
According to you, which phase of Hawthorne experiment is more crucial and why?
Discuss the implication and limitations of Hawthorne experiment
Elaborate the scope of industrial psychology
Is industrial psychology a science? Discuss.
What do you mean by industrial psychology, and what are the scope of industrial psychologist?
What do you know about Hawthorne studies? Describe in detail with its implications?
How is organization culture created? What do you mean by group dynamics?
What are the major influences on industrial psychology? Elaborate.
Why do individual join informal groups? explain the causes of the formation of group?
What are the techniques to increase motivation? Explain
What are the changes should be incorporated to improve the work environment?
What are the different experiments conducted under Hawthorne experiment?
Write a short note on
moral
motivation
Industrial fatigue
Define behavior ? Discuss the individual and group behavior in the organization?
What are the changes should be incorporated to improve the work environment?
What are the techniques to increase motivation and moral in the organization ? Explain
Describe the role and scope of industrial psychology in engineering and technology.
It aim not only to obtain greater output to give the worker greater ease at his work. Ease does
not mean mere physical ease but also mental ease. Comment on the statement. List out its
objectives.
It make predictions and can find casual relations that exist in human behavior, and these
predictions turn to be true. Illustrate the statement with an example. Explain its scope of
industrial psychology.
Define “motivation”. Bring out the importance of motivation in modern organisations.
What is morale? What factors influence morale? How can managers build morale of employees?
What role would money play in the hierarchy of needs theory? In the motivation-hygiene
theory? For the individuals with a high each?
Briefly explain the following theories of motivation
a) Maslows model
b) Herzberg’s theory
Briefly explain the following theories of motivation
a) Morale building
b) Theory X
c) Theory Y
What do you understand Morale? What are the different measures to measure Morale
Maintaining reasonable level of morale is not an easy job. Discuss. Also explain the steps to be
taken by the management on a continuous scale.
Define personnel management. Discuss the objectives of personnel Management.
What is personnel Management? Explain in detail of three Dimensions of Personnel
Management.
30. Define industrial fatigue. Why industrial fatigue is to consider foe smooth running of business.