TOEIC Short Conversations Exercise 16
SHORT CONVERSATIONS
Exercise 16
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TOEIC Short Conversations Exercise 16
DIRECTIONS TO GIVE THE TEST
In this section you will find a number of listening comprehension tests
which are based on the third part of the Test Of English for International
Communication. These tests will help you practice and improve your
business listening skills and you will also learn many new phrases.
In the audio, you will hear a short conversations. On the screen, you will
see a question and four possible answers. Choose the best answer to the
question.
© 2015 albert-learning.com
TOEIC Short Conversations Exercise 16
1) For what purpose is the woman talking to the man?
A. To congratulate
B. To argue
C. To complain
D. To persuade
2) What problem does the woman have?
A. Poor customer service
B. A defective cell phone
C. Lack of information
D. Bad personal hygiene
3) What does the man promise?
A. More information
B. Better service
C. Termination
D. Resolution
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TOEIC Short Conversations Exercise 16
4) Where is the conversation most likely taking place?
A. In an office
B. In a mall
C. At a train station
D. At a hotel
5) What are the speakers mainly discussing?
A. Computer code
B. A company policy
C. Formal attire
D. Management
6) How do the speakers feel about the new regulation?
A. They like it
B. They are ambivalent
C. They think it's unnecessary
D. They want more formality
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TOEIC Short Conversations Exercise 16
7) What is the main purpose of the discussion?
A. To order tickets
B. To entertain clients
C. To resolve a dilemma
D. To argue about basketball
8) What is the man's problem?
A. His tickets were stolen
B. He can't book a flight to Tokyo
C. The basketball game was cancelled
D. There was a sudden change of plans
9) What will the woman probably do next?
A. Make a telephone call
B. Buy extra tickets
C. Eat something sweet
D. Watch the basketball game
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TOEIC Short Conversations Exercise 16
10) What does the woman want to do?
A. Cancel a sale
B. Make an appointment
C. Change an order
D. Shop for supplies
11) What position does Mr. Redfern hold?
A. Lawyer
B. Salesman
C. Engineer
D. Architect
12) Who does the woman need to speak to?
A. Peggy Burnstead
B. Mr. Redfern
C. Lisa Lang
D. Office Pro
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TOEIC Short Conversations Exercise 16
13) What are the speakers mainly discussing?
A. Dropped calls
B. Cell-phone companies
C. Long distance
D. Types of phones
14) What problem does the man have?
A. He dropped his phone
B. He paid too much money
C. His call got cut off
D. His minutes were limited
15) How does the woman suggest solving the problem?
A. By getting unlimited minutes
B. By considering a new cell-phone carrier
C. By buying a new cell phone
D. By redialing a phone number
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TOEIC Short Conversations Exercise 16
16) What does the man want to do?
A. Order more inventory
B. Talk to Mitch Graham
C. Buy a new pet
D. Talk to Ms. Crockett
17) What is the woman's position?
A. Receptionist
B. Manager
C. Salesperson
D. Account executive
18) What problem do the speakers have?
A. They cannot locate Ms. Crockett
B. An employee is unavailable
C. They have too much dog food
D. Mitch Graham didn't complete an order
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TOEIC Short Conversations Exercise 16
19) What is the relationship between the speakers?
A. Salesman-buyer
B. Manager-employee
C. Shopper-shopper
D. Applicant-manager
20) What problem does the man have?
A. He cannot change his job
B. His bills are too large
C. He does not have enough money
D. He forgot his checkbook
21) What does the man suggest that the woman do?
A. Put money in a bank
B. Get a smaller amount of money
C. Come back in the afternoon.
D. Use her credit card to write a check
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TOEIC Short Conversations Exercise 16
22) Where do the speakers work?
A. At a newspaper
B. At a law office
C. At a software company
D. At a university
23) What is the main purpose of the discussion?
A. To debate
B. To commiserate
C. To negotiate
D. To plan
24) What does the woman plan to do?
A. Work
B. Sing
C. Rest
D. Write
© 2015 albert-learning.com