CAREER OPPORTUNTIES
IN THE INDUSTRY
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After studying Section 1.2, you should be
able to answer the following questions:
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What type of establishments offer foodservice
opportunities within the travel and tourism
industry?
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What type of establishments offer foodservice
opportunities within the travel and tourism
industry?
What are the two categories of career
opportunities in the foods service industry?
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What type of establishments offer foodservice
opportunities within the travel and tourism
industry?
What are the tow categories of career
opportunities in the foods service industry?
What are the entry-level jobs in this field?
What types of opportunities exist in the
lodging and transportation areas?
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What type of establishments offer foodservice
opportunities within the travel and tourism
industry?
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RESTRAUNTS
FOOD SERVICE RATINGS
CATERING
RETAIL
STADIUMS
CONVENTION CENTERS
NATIONAL and STATE PARKS
THEME PARKS
SHOPPING
MONUMENTS,MUSEUMS, and Zoos
HEALTH SERVICES
SCHOOLS AND UNIVERSITIES
MILITARY
LODGING
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Corporate restaurant groups
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Chains
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Franchisee/franchisor
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Independents/Entrepreneurs
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Companies with multiple concepts
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Examples:
• Brinker International restaurants
(Chili’s and Maggiano’s Little Italy
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Multiple units of the same concept
Examples:
http://www.restaurantchainlinks.net/
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A company that allows another to use its
name, sell products, and receive services.
Examples:
McDonalds
Burger King
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Single restaurants, as well as individuals who
take risks to open a concept or a restaurant,
build it to success, and then move on to other
projects.
Examples:
With so many restaurants how do you decide?
Two organizations post ratings to give you information to help
you decide where to dine
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Zagat Survey
Michelin Guide
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Consumer-based guide (survey)
Rates on four qualities:
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Food
Décor
Service
Cost
Each area is rated on a 30-point scale
Input is from many people
Survey is available in book form and on the
Internet
Been around for over 30 years
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Rating system better known in Europe.
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Criteria
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Quality of product
Mastery of flavors
Cooking mastery
Personality of the cuisine
Value for the price
Consistency
Restaurant are
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related from one to three stars.
“very good
“ excellent”
“exceptional cuisine”
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Internet
Travel and Tourism sites from the area.
Food Critics for newspapers, local magazines,
and local magazines, and local television can
have an effect on how potential customers
view a restaurant.
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Provides opportunities for creativity in menu
selection and style of service.
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Provides opportunities for creativity in menu
selection and style of service.
Special events in private homes to large-scale
events such as golf, weddings or corporate
dinners.
Caterers can be found within hotels,
independent catering companies and
restaurants.
Restaurants can cater on-site or off-site.
Personal chefs may come to the house.
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Provides opportunities for creativity in menu
selection and style of service.
Examples:
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Are found in businesses that offer home meal
replacements and ready-made dishes.
Examples:
restaurants in department stores
take-out sections in grocery stores
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Provide a lot of people with foodservice
needs that must be addressed in a small
period of time, usually up to four hours.
Service is provided by servers, walking
vendors, cooks, and cashiers.
The also include corporate suites that offer
superior serve and food.
Stadiums typically have contract feeders, a
unique venue with managers who specialize
in managing stadium events.
Are facilities designed to house large-scale
special events which include conventions,
expositions, and trade shows.
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Are facilities designed to house large-scale
special events which include conventions,
expositions, and trade shows.
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Convention: is a gathering of people all of
whom have something in common.
Expositions are large shows, open to the
public, that highlight a particular type of
product or service.
Trade Shows are restricted to those involved
in the industry being featured.
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The land is run by the National Parks Service
which is operated by the National Park
Service, which is part of the U.S. Department
of the Interior.
They offer a wide variety of attractions.
Most guest facilities are managed by private
companies.
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They provide a full array of entertainment.
High-quality food is a major part of the
guests’ experiences.
You can get snow cones, cotton candy, and
waffle fries as well as dine in restaurant that
need reservations.
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Malls and outlet malls attract millions of tourists
who choose shopping as a recreational activity.
Offer a variety of foodservice opportunities that
include quick-service and casual-dining
restaurants.
Some large chains in shopping malls have their
own food service .
Discount chains offer a large variety of products
at lower prices. (Fast food at the store)
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Monuments are typically structures built to
memorialize something usually provide
concessions.
Museums provide fine-dining restaurants,
banquets, or casual concessions such kiosks
and cafeterias.
Zoos concession, fine, and casual dinning,
and catering.
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Found in hospitals, long-term care facilities,
and assisted living.
Some states require that menus be approved
by state officials to ensure that the specific
nutritional needs of patients and clients are
met.
Some of these places offer a cafeteria style
restaurant or even have fast food in the place
for visitors and employees.
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Often use satellite/commissary feeding: one
kitchen prepares food that is then shipped to
other locations to be served.
Schools and Universities have different cycles
than business and staff is reduced.
Universities work force tends to be from the
students.
Schools are regulated by the Federal government.
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Food service opportunities are greater and
civilians with the security clearance may
work.
Cafeterias must focus on nutrition.
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Food is critical to maintain a positive and
peaceful atmosphere in correctional facilities.
Well-prepared food at minimal cost is a
challenge.
Both contract feeding and staff employed by the
institutions, which often offer competitive wages
at the management level.
Any potential employees must meet security
requirements.
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Range of opportunities is a s widespread as
the types of properties.
Many have fine-dining operations.
Properties have everything form coffee carts
to buffets to full-service operations.
On-premises breakfasts to travelers.
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What are the two categories of career
opportunities in the foods service industry?
 Front
–of-the –house
 Back-of-the-house
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These are the employees serve quests directly.
Managers
 Assistant managers
 Banquet managers
 Dining room managers
 Room managers.
 Maitre d’s,
 Hosts/hostesses
 Cashiers
 Bar staff
 Serving staff
 Busers
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Employees work outside the public spaces.
 Chefs
 Line
cooks
 Pastry chefs, dishwashers, bookkeepers
 Storeroom clerks
 Purchasers
 Dietitians
 Menu planners.
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Is one that requires little or no previous
experience.
These jobs are an important point in any
career.
Can lead to other positions with more
responsibility.
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Host/hostess
Buser
Assistant Cook
Server
Expediter
Dishwasher
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Transportation
◦ Focuses on all aspects and methods of traveling
◦ These companies than also need to employ drivers, ticket
agents, mechanics, engineers, managers, and other
administrators.
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Tourism
◦ Focuses on the many ways in which people spend their time
and money away from home
◦ Careers include positions such as tour guides, convention
planners, travel writers, amusement park employees, or
park rangers.