Where Should We Build?
Combining Geographical Information
System (GIS) Software and Library
Statistical Data to Provide Map-Based
Library Service and Location Planning
Speakers
• Ted Koppel, Senior Product Manager,
The Library Corporation
• Lynne Williams, Administrative
Librarian, Automation/Technical
Services, Solano County Library/Solano,
Napa, & Partners (SNAP)
• Marc Futterman, President, Civic
Technologies, Inc.
“The Question”
“In a fast-growing, educated, multi-ethnic,
multi-lingual, semi-suburban county, how
can we best apply our resources to
provide high quality library services for
the next twenty years?”
Solano County Population
Solano + Napa Combined Growth
Napa and Solano Counties Projected
Growth to 2050
Population
1000000
800000
600000
Napa
400000
Solano
200000
0
2000 2010 2020 2030 2040 2050
Decades
Solano County
• Largely agricultural, although becoming
bedroom suburb of San Francisco
• Rural, evolving to be suburban
• Seven cities:
– Benicia
– Dixon
– Fairfield
– Suisun City
– Vacaville
– Vallejo
Solano County
• Median Age: 34
• 6 Public School districts, 93%
graduation rate
• Major industries:
– Six Flags amusement park
– Brewery
– Oil refineries
– High Tech (Bio-tech - Genentech)
– Travis Air Force Base
– Jelly Belly jelly beans
• Shared integrated library system
(ILS)
• Online catalogs –
SNAPweb/KCweb
• Circulation module
• Online database subscriptions
• Interlibrary loan (holds)
• Amazon.com link
• Support modules
– Circulation
– Acquisitions
– Cataloging/Authority Control
– Serials management
SNAP History
• 1991: Solano County Library entered into agreements
with Benicia, Napa County, St. Helena, Napa City to
share library automation system. Names it SNAP.
• 1991: Signs with CARL Corp. (now TLC)
• Late 1990s:
Adds Solano Community College and
Dixon Public Library
• 2004: TLC Contract upgraded and renewed
• Now: 7 jurisdictions, 16 service outlets
Solano Library District budget
2003
2004
2005
$ 19.2 million
$ 17.1 million
$ 17.8 million
SNAP Members
• Solano County
Fairfield Civic Center
Rio Vista
Vacaville-Cultural Center
Vacaville-Town Square
• Benicia
• Dixon
• Napa City-County
American Canyon
Napa Main
• St. Helena
• Napa Valley College
• Solano Community College
John F. Kennedy, Vallejo
Springstowne, Vallejo
Suisun City
Calistoga
Yountville
SNAP Governance
• SNAP Operations Group
-representatives from each partner
-policy recommendation body
• SNAP Directors Group
-each partner library director
-decision making body
-sets priorities and direction for SNAP
(Solano owns and operates, others
contract for service)
Analyze current, determine need
• Analysis / evaluation of existing library services,
programs facilities
• Needs assessment projecting to 2020, based on
population growth, library use patterns, space
needs, collections
• Conducted surveys of users, staff, community in
2000, culminating in “Solano County Library
Facilities Master Plan” (February 2001)
• Visioning (‘what if?’ and ‘how about?’)
• Preliminary identification and evaluation of
potential new library facility sites
What was learned …
• Existing libraries are too small
• Access is difficult (locations, roads,
congestion)
• Libraries not built for modern services
(i.e. under-electrified, difficult to wire)
• Crowded work and service areas
• Collections and services were below
standard
In order to proceed
• SNAP established goals/standards to
be met to achieve quality library service
– Per capita collection size ratio
– Seats/facility
– Computers/connectivity
– Storytelling seat availability
– Facility size, meeting room availability
– Other factors
Earlier Data Collection
Colored Signal Dot Labels on a Wall-Sized Map
and then .. Count the labels
Data needed for GIS analysis
Data needed
Source
General Information
Branch name, address, state ID. no., etc.
Published directories
Holdings
Number and type
SNAP collection development statistics
Raw data reported out by ILS
Required some synthesizing
Usage
Borrowers, circulation, programs
Statistical reports compiled by Public Service Office
ILS reports
Facilities
Size, capacity, etc.
Facilities Master Plan
Computers
Number, configuration
Systems Office
Operations
Hours, staffing, budget
Annual California Library Survey (“state report”)
Planning Guidelines
Facilities Master Plan
Cardholder Data
Address, issue and use dates, number of items
checked out
ILS
Systems Office lacked the expertise to include
transaction data linked to borrowers
Strategic partnership between TLC and CivicTechnologies
– worked together to export data directly from SNAP
to Civic.
There must be a
better way ….
• Integrated Systems
•
– CARL•X
– Library•Solution
– CARL•Solution
– Library•Solution for
•
Schools
• Cataloging
•
– ITS•International
– ITS•MARC
– Databases
• Acquisitions
– Online Selection Assistant
Public Access Catalogs
–
–
–
–
KCWeb
YouSeeMore
CARLWeb
NetPAC
Interlibrary Loan
–
Library•Request
Other Products
–
–
–
–
RFID
Print Management
PC Reservations
Federated Searching
Everyday Library Operations
Create Data
• Every book purchased, every item
charged is a data point
• Three overarching quantifiable areas
– Users
– Items / Materials
– Transactions (when users use items)
Users
•
•
•
•
•
•
Address
Zip Code
Census Tract
Phone area code
Precinct
“home” branch
•
•
•
•
•
•
Borrower Type
Preferred language
Date/year of birth
Date registered
# of items charged
# of items on hold
Items / materials
• # of items per branch
– By call number
– By language
– By date of publication
– By last usage date
Transactions
• Circulation
– By branch
– By Zipcode
– By borrower type
– By language
– By call number
– Etc.
CARL•Decision
• Reporting module for CARL•Solution
• GUI based, Dynamic runtime options
• Fully integrated with CARL•Solution ILS
modules
• Canned reports or write your own
• ODBC-friendly
• Nightly extracts from server to
workstation (currently)
Where are we now?
• All data for Solano has been input.
• All cardholder data for SNAP has been input.
• Completion of input of partner data is imminent.
• Product is live and initial training has been
completed.
• Staff is learning how to use it.
• Training for additional staff is to occur soon.
GIS
Next steps
• Direct server-to-server data loads (as
opposed to batch)
• Greater branch specificity in data sent
• Iterative evaluation and improvement
Contacts
• Marc Futterman:
maf@civictechnologies.com
• Lynne Williams
lwilliam@snap.lib.ca.us
• Ted Koppel
tedk@tlcdelivers.com