MAIN FUNCTIONS OF LANGUAGE The theory I am going to follow is one of the clearest and most influential, which was formulated by the linguist Roman Jakobson (1960). In Jakobson’s model, each of the elements of the communication process are associated with one of the six macro-functions of language he proposed. There have been many, sometimes conflicting attempts to classify the main functions of language (macro functions) and the elements of communication. ROMAN JAKOBSON “LINGUISTICS AND POETICS” (1960) Jacobson argues that every oral or written verbal message or ‘speech act’ (parole) has the following elements in common: • the message itself, • an addresser, • an addressee, • a context (the social and historical context in which the utterance is made), • a contact (the physical channel and psychological connection that obtains between addresser and addressee), • and a code, common to both addresser and addressee, which permits communication to occur Context Message Addresser -----------------------> Addressee Contact Code These six elements or ‘factors’ of communication are associated with a different ‘function’ of language as follows: Referential Poetic /Aesthetic / Literary Emotive-----------------------> Conative Phatic Metalinguistic · THE ADDRESSER is the person who originates the message. This is usually the same as the person who is sending the message, but not always, as in the case of messenger, spokespeople and town criers. · THE ADDRESSEE is the person to whom the message is addressed. This is usually the person who receives the message, but not necessarily so, as in the case of intercepted letters, bugged telephone calls, and eavesdropping. · THE CHANNEL is the medium through which the message travels: sound waves, marks on paper, telephone wires or word processor screens. • THE MESSAGE FORM is the particular grammatical and lexical choices of the message. • THE TOPIC is the information carried in the message. • THE CODE is the language or dialect used • THE SETTING is the social and physical context. Types of Communication There are three types of communication, including: verbal communication involving listening to a person to understand the meaning of a message, written communication in which a message is read, and nonverbal communication involving observing a person and inferring meaning. Along with Roman Jacobson's functions of the language model, we can formulate some basic queries. • What is Communication? • The Categories of Communication. • The Communication Process. • Communication Channels. • Principles of Communication. • Interpersonal Communication Skills. • What is an online communication? • The Benefits of Blogging. 11 13 14 Verbal communication is the most common form of communication. What is verbal communication? The sharing of information between individuals by using speech. Individuals need to use verbal communication effectively so • listeners can easily understand spoken words, as well as • the expression, stress and tone of voice is appropriate. Elements of Interpersonal Communication The Communicators The Message Noise Feedback Context Channel • Noise = disruption of interpersonal communication • • The channel refers to the physical means by which the message is transferred from one person to another. In face-to-face context the channels which are used are speech and vision, however during a telephone conversation the channel is limited to speech alone. efficiency effectiveness how well how useful 17 Effective Communication Happens when the intended meaning of the sender is identical to the interpreted meaning of the receiver. • Communication sharing information influencing • Persuasion 19 • Expert power • Reliability • Honesty 20 21 • Written channels • Spoken channels 22 23 Nonverbal communication takes place through gestures, facial expressions, body position, eye contact, and habit of interpersonal distance. • Mixed messages communication technologies nonverbal 25 26 Active listening 27 Guidelines of good listening • Stop talking. • Make the other person feel comfortable and at ease. • Show that you are willing to listen. • Eliminate any potential distractions. • Don’t answer too quickly; be patient. • Don’t get annoyed; hold your temper. • Treat gently arguments and critique. • Keep asking questions. 29 Active Listening Hear What People are Really Saying How well we listen has a major impact on the quality of our relationships with others. For instance: • We listen to obtain information. • We listen to understand. • We listen for enjoyment. • We listen to learn. to reflect ask • Reflect • Ask • Summarize 31 Communication Channels is the term given to the way in which we communicate. There are multiple communication channels available to us today, for example face-to-face conversations, telephone calls, text messages, email, the Internet (including social media such as Facebook and Twitter), radio and TV, written letters, brochures and reports to name just a few. Communication theory states that communication involves a sender and a receiver (or receivers) conveying information through a communication channel. Choosing an appropriate communication channel is vital for effective communication as each communication channel has different strengths and weaknesses. 34 Top 10 Ways to Improve Your Communication Skills 1. Listen, Really Listen 2. Up Your Empathy 3. Be Brief Yet Specific 4. Tailor Your Message to Your Audience 5. Put Away the Distractions 6. Ask Questions and Repeat the Other Person 7. Tell a Story 8. Have a Script for Small Talk and Other Occasions 9. Get Rid of Unnecessary Conversation Fillers Um's and Ah's 10. Watch Your Body Language “Diversity is the one true thing we have in common.” Diversity provides a lesson for each of us to be okay with and open to those things that set us apart – race, gender, sexual orientation, religion, physical and mental ability, language (the list goes on) and understanding and accepting of people for who they are. Being culturally aware provides an opportunity to stand back and consider that there are certain backgrounds, personal values, beliefs and upbringings that shape the things we all do. Something that is considered inappropriate behavior in one culture may be perfectly appropriate in another. •Ethnocentrism can cause people to: 37 38 40 41 There are TWO types of Attribution: 1. Internal attribution 2. External attribution • In an internal, or dispositional, attribution, people infer that an event or a person's behavior is due to personal factors such as traits, abilities, or feelings. They explain a behavior, based on a person's personality. In an external, or situational, attribution, People infer that a person's behavior is due to situational factors. They don't explain the behavior, based on a person's personality. 44 Halo effects • Occur when one attribute is used to develop an overall impression of a person or situation. • The tendency for an estimate or judgment to be influenced by an irrelevant or only loosely associated factor, impression, etc. Ethical issues in communication… • We should maintain high ethical standards • Unethical behavior can lead to short-term gains but long-term losses. • Ethical dilemmas in online connections : online identity, online language, online confidentiality. and consensus The Benefits of Blogging Helping students with their future professional prospects should be a strong argument in favor of bringing blogging into the classroom. Moreover blogging offers a number of added benefits to the learning process. http://gettingsmart.com/2013/12/benefits-blogging-learning-toolpart-1/ References • • Jeremy Hunsinger, Lisbeth Klastrup, Matthew M. Allen Springer Science & Business Media, Jun 17, 2010 Rational Discourse and Poetic Communication: Methods of Linguistic, Literary, and Philosophical Analysis Roland Posner Walter de Gruyter, 1982 - Language Arts & Disciplines Communication to Self in Organizations and Cultures 1983), pp. 482-495Published by: Sage Publications, Inc. • Promoting Social Communication Skills Through Cooperative Learning and Direct Instruction Robert B. Rutherford Jr., Sarup R. Mathur and Mary M. Quinn Education and Treatment of Children Vol. 21, No. 3 (AUGUST 1998), pp. 354-369 • Antony, M. & Swinson, R. (2000). Shyness and Social Anxiety Workbook: Proven Techniques for Overcoming Your Fears. Oakland, CA: New Harbinger • Antony, M. (2004). 10 Simple Solutions to Shyness. Oakland, CA: New Harbinger • Burns, D. D. (1985). Intimate Connections. New York: Signet (Penguin Books) • McKay, M., Davis, M., & Fanning, P. (1995). Messages: The Communication Skills Book. Oakland, CA: New Harbinger • Paterson, R. (2000). The Assertiveness Workbook: How to Express Your Ideas and Stand Up for Yourself at Work and In Relationships. Oakland, CA: New Harbinger