Terry D. Watson 8518 South Hillcrest Drive, Berrien Springs, MI 49103 Email Address:terri@andrews.edu •Phone: (269)473-6034 CAREER TARGET: ADMINISTRATIVE MANAGEMENT & SUPPORT Offering a Proven-Track Record of Organizational Efficiency and Productivity Improvements Performance driven administrative professional with experience in facilitating support services and office management. Excellent interpersonal, communications, presentation, public relations and organizational skills with the ability to work in a cooperative and collaborative manner with team. Trusted advisor, liaison, and assistant. Experience with Microsoft Word, Excel, and PowerPoint, AS/400 and Timberline mainframe systems. Core Competencies include: Personnel Records Handling/ Payroll Processing/Developing and Implementing employee benefits/Confidential Correspondence & Document Handling/ Team Management/Executive Support/Client Communications/Workflow Planning & Prioritization/Records-Data Management/Recordkeeping/Office Services/Bookkeeping/ Travel & Meeting/ Project Management PROFESSIONAL EXPERIENCE Course Developer GRIGGS UNIVERSITY, School of Distance Education, Berrien Springs, MI (2012) Work in conjunction with the Dean of Higher Education and Distance Learning Technician and all levels of academic support as key member of distance learning technology team. Interact with team and instructors with designing academic instruction for higher education institutions. Key Contributors □ Course Evaluation- Secured substantial knowledge of instructional material, course objectives and course description. □ Information Transfer- Incorporate learning modality principles into distance learning instruction. Develop and conduct inter-grade activities. Implement technological approaches to subject material. Assist with formatting course material and importing course lessons and exams. Student Support J. SARGEANT REYNOLDS COMMUNITY COLLEGE, Richmond, VA (2008-2010) Work in conjunction with Director of Academic Support Center and all levels of management as key member of student support team. Interact with students to address academic concerns in the area of accounting and business management. Key contributors □ Course Evaluation- Secured substantial knowledge of instructional material, course objectives and course description. Fostered excellent relationship with student that contributed to success in negotiating student involvement and feedback. □ Information Transfer- Incorporate learning modality principles into classroom and individual instruction. Develop and conduct inter-grade activities. Implement technological approaches to subject material. Research educational resources on the Internet. Assist with information retrieval. Staff Accountant DAVID DRYE COMPANY, Concord, NC. (2005-2007) Hired to support the accounting initiatives as well as perform administrative tasks. For accounting department, compiled and maintained accounting database for 13 apartment communities. Used AS/400 and Timberline software mainframe to monitor and control accounting transactions. Key Contributors □ Team Member Support- Organized and distributed monthly and quarterly variance reports. Support Corporate Accounting Manager as needed with budget preparations. Reconciled cash balances to bank statements, maintain intercompany accounts receivables. Post journal entries and reviewed General Ledger accounts for month-end accrual adjustments. Cash Flow forecasting, Trial Balance and financial statement reporting. Human Resource Generalist REALTY WORLD-R.MCDONALD & ASSOC, Albemarle, NC (2004-2005) Performed variety of human resource duties in a Real Estate and Brokerage Company. Provided computer training, interview workshops, and administrative support. Maintained and updated files, answered telephone calls, entered data into computer systems, and composed correspondence as needed. Contributed to program expansion efforts. Key Contributors □ Program Development- Coordinated Implementation of services, policies, and programs through human resources staff. Provided an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce. □ File & Records Management- Maintained organized files and upheld consistent record of on-time filing for paperwork required by the state of North Carolina income tax, unemployment insurance, social security tax, federal income tax and various payroll taxes. Office Assistant PFEIFFER UNIVERSITY, Misenheimer, NC (2003-2004) Performed a variety of office support duties in a Higher Education Institution. Provided administrative support for the Director of Admissions. Maintained and updated files, answered telephone calls, entered data into computer systems, and composed correspondence as needed. Key Contributors □ File & Records Management- Maintained organized files and upheld consistent record of on-time filing for student enrollment. Processed requested transcripts to student and alumni. Process forms for work study student to be administered for payroll processing. Assisted Registrar with data change request forms. Served as liaison for the business and human resource department. EDUCATION AAS Degree in Business Administration, 2003 STANLY COMMUNITY COLLEGE, Albemarle, NC Concentration in Leadership Management Coursework includes Business Law/Human Resource Management/Integrated Management/Organizational Behavior in Business/Business Ethics/ Leadership & Management BS Degree in Business Administration, 2005 PFEIFFER UNIVERSITY, Charlotte, NC Concentration in Organizational Leadership & Human Resource Management Coursework includes Strategic Business/Management of Human Resources/ Organizational Behavior/Management/ Managerial Accounting/Business Communications/Business Law MBA Degree in Human Resource Management, 06/ 2011 STRAYER UNIVERSITY, Henrico, VA Concentration in Human Resource Management Coursework includes Strategic Human Resource Management/ Selection and Placement/Compensation & Rewards/Leadership-Organizational Behavior/ Law: Ethics &Corporate Governance MA Degree in Educational Psychology, 2014 ANDREWS UNIVERSITY, Berrien Springs, MI Concentration in Developmental Psychology Coursework includes Theories of Personality, Cognitive Psychology and Psychology of Learning LICENSURE AND CERTIFICATION SPHR Certification, pending 12/2014 HUMAN RESOURCE CERTIFICATION INSTITUTE, Alexandria, VA AWARDS Recipient of 3 State and 2 National PBL- Leadership Conferences Accounting Principles, Business Principles and International Business Who’s who in North Carolina PBL Recipient of National PBL Silver Level Member Award AFFILIATIONS Society of Human Resource Management Future Business Leaders of America