Bank on LA - City and County of Denver

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Bank on LA
Intake Form
INTIAL REFERRAL TAB
1.
2.
3.
4.
5.
6.
First Name Textbox
Last Name Textbox
Date of Birth Textbox
Phone Number Textbox
Zip code Textbox
What is your sex?
a. Male
b. Female
7. Do you have a Bank account? Radio buttons
a. Yes
b. No
8. Do you have any outstanding loans?
a. Yes
b. No
9. If so, what is your current level of debt? Textbox
10. Do you have money saved?
a. Yes
b. No
11. If so, what is your current level of savings? Textbox
12. What is your monthly food expense (estimate)? Textbox
13. Number of people living in your household? Textbos
14. Do you use any of the following financial services? Checkboxes
a. Check cashing
b. Payday loans
c. Money orders
d. Western Union/Remittances
e. Credit card(s)
15. Who does your taxes? Checkboxes
a. Self-prepared
b. H&R Block
c. Nonprofit
d. Other service provider
16. How often do you use financial services?
a. More than once a week
b. Once a week
c. More than twice a month
d. Once a month
17. Do you need additional services? Checkboxes
a. IRA/Retirement plan
b. CD/Higher-interest savings
c. Loan
d. Credit Card
e. Other
18. If other service, please specify Textbox
19. Are you interested in and/or have time to attend any of the following? Checkboxes
a. IDA
b. Free tax preparation
c. Financial literacy
d. Credit counseling
e. Homebuyer/foreclosure workshops
20. Do you have Internet access? Radio buttons
a. Yes
b. No
Staff:
1. Was client interested in opening a bank account? Radio buttons
a. Yes
b. No
2. Did you recommend that he/she open a bank account?
a. Yes
b. No
3. If so, did he/she a financial institution? Checkboxes
a. Bank of America
b. Bank of the West
c. Broadway Federal Bank
d. CA Financial Credit Union
e. California Bank and Trust
f. CalNational Bank
g. Cathay Bank
h. Citibank
i. City National Bank
j. Comerica Bank
k. Comunidades Federal Credit Union
l. Downey Savings
m. E1 Financial Credit Union
n. EastWest Bank
o. First Federal Bank of California
p. FirstCity Credit Union
q. Hanmi Bank
r. Kinecta Federal Credit Union
s. OneUnited Bank
t. Pacific City Bank
u. Pacoima Credit Union
v. SCE Federal Credit Union
w. Union Bank of California
x. United Commercial Bank
y. US Bank
z. Wachovia
aa. Washington Mutual/JPMorgan Chase
bb. Water and Power Community Credit Union
cc. Wells Fargo
dd. WESCOM Credit Union
ee. Wilshire State Bank
ff. Other
4. If other bank, please specify Textbox
5. Did you refer them to or enroll them in any of the following programs?
Checkboxes
a. IDA
b. Tax preparation
c. Financial literacy
d. Credit counseling
e. Homebuyer/foreclosure prevention
6. Did you go over the Bank on LA brochure with the client? Radio buttons
a. Yes
b. No
6 MONTH CHECK IN TAB
1. Have you opened a bank account since we last checked-in?
a. Yes
b. No
2. If so, which bank? Dropdown menu
a. Bank of America
b. Bank of the West
c. Broadway Federal Bank
d. CA Financial Credit Union
e. California Bank and Trust
f. CalNational Bank
g. Cathay Bank
h. Citibank
i. City National Bank
j. Comerica Bank
k. Comunidades Federal Credit Union
l. Downey Savings
m. E1 Financial Credit Union
n. EastWest Bank
o. First Federal Bank of California
p. FirstCity Credit Union
q. Hanmi Bank
r. Kinecta Federal Credit Union
s. OneUnited Bank
t. Pacific City Bank
u. Pacoima Credit Union
v. SCE Federal Credit Union
w. Union Bank of California
x. United Commercial Bank
y. US Bank
z. Wachovia
aa. Washington Mutual/JPMorgan Chase
bb. Water and Power Community Credit Union
cc. Wells Fargo
dd. WESCOM Credit Union
ee. Wilshire State Bank
ff. Other
3. Do you have any outstanding loans?
a. Yes
b. No
4. If so, what is your current level of debt? Textbox
5. Do you have money saved?
a. Yes
b. No
6. If so, what is your current level of savings? Textbox
7. Which of the following have you used in the past 45 days? Checkboxes
a. Bank account
b. Check cashing
c. Payday loans
d. Money orders
e. Credit card(s)
8. If you have a bank account, are you comfortable using the bank? Radio buttons
a. Yes
b. No
9. If you have a bank account, have you had problems with any of the following?
Checkboxes
a. Minimum balance requirements
b. Overdraft charges
c. Monthly fees
d. Checks clearing
e. Using another bank’s ATM
f. Other
10. If other, please specify Textbox
11. If you have a bank account, have you used any other service offered at your bank?
Checkboxes
a. Direct Deposit
b. Billpay
c. Automatic account transfers
d. Remittance
12. Do you need additional services? Checkboxes
a. IRA/Retirement plan
b. CD/Higher-interest savings
c. Loan
d. Credit Card
e. Other
13. Have you completed any of the following programs? checkbox
a. IDA
b. Tax preparation
c. Financial literacy
d. Credit counseling
e. Homebuyer/foreclosure prevention
Staff:
1. If client had not opened an account, did you recommend that he/she open an
account?
2. If so, did he/she choose a financial institution? Checkboxes
a. Bank of America
b. Bank of the West
c. Broadway Federal Bank
d. CA Financial Credit Union
e. California Bank and Trust
f. CalNational Bank
g. Cathay Bank
h. Citibank
i. City National Bank
j. Comerica Bank
k. Comunidades Federal Credit Union
l. Downey Savings
m. E1 Financial Credit Union
n. EastWest Bank
o. First Federal Bank of California
p. FirstCity Credit Union
q. Hanmi Bank
r. Kinecta Federal Credit Union
s. OneUnited Bank
t. Pacific City Bank
u. Pacoima Credit Union
v. SCE Federal Credit Union
w. Union Bank of California
x. United Commercial Bank
y. US Bank
z. Wachovia
aa. Washington Mutual/JPMorgan Chase
bb. Water and Power Community Credit Union
cc. Wells Fargo
dd. WESCOM Credit Union
ee. Wilshire State Bank
ff. Other
3. If other bank, please specify Textbox
4. Did you refer them to or enroll them in any of the following programs?
Checkboxes
a. IDA
b. Tax preparation
c. Financial literacy
d. Credit counseling
e. Homebuyer/foreclosure prevention
5. If you haven’t already, did you go over the Bank on LA brochure with the client?
Radio buttons
a. Yes
b. No
12 MONTH CHECK-IN TAB
1. Have you opened a bank account since we last checked-in?
a. Yes
b. No
2. If so, which bank? Dropdown menu
a. Bank of America
b. Bank of the West
c. Broadway Federal Bank
d. CA Financial Credit Union
e. California Bank and Trust
f. CalNational Bank
g. Cathay Bank
h. Citibank
i. City National Bank
j. Comerica Bank
k. Comunidades Federal Credit Union
l. Downey Savings
m. E1 Financial Credit Union
n. EastWest Bank
o. First Federal Bank of California
p. FirstCity Credit Union
q. Hanmi Bank
r. Kinecta Federal Credit Union
s. OneUnited Bank
t. Pacific City Bank
u. Pacoima Credit Union
v. SCE Federal Credit Union
w. Union Bank of California
x. United Commercial Bank
y. US Bank
z. Wachovia
aa. Washington Mutual/JPMorgan Chase
bb. Water and Power Community Credit Union
cc. Wells Fargo
dd. WESCOM Credit Union
ee. Wilshire State Bank
ff. Other
3. Do you have any outstanding loans?
a. Yes
b. No
4. If so, what is your current level of debt? Textbox
5. Do you have money saved?
a. Yes
b. No
6. If so, what is your current level of savings? Textbox
7. Which of the following have you used in the past 45 days? Checkboxes
a. Bank account
b. Check cashing
c. Payday loans
d. Money orders
e. Credit card(s)
8. If you have a bank account, are you comfortable using the bank? Radio buttons
a. Yes
b. No
9. If you have a bank account, have you had problems with any of the following?
Checkboxes
a. Minimum balance requirements
b. Overdraft charges
c. Monthly fees
d. Checks clearing
e. Using another bank’s ATM
f. Other
10. If other, please specify Textbox
11. If you have a bank account, have you used any other service offered at your bank?
Checkboxes
a. Direct Deposit
b. Billpay
c. Automatic account transfers
d. Remittance
12. Do you need additional services? Checkboxes
a. IRA/Retirement plan
b. CD/Higher-interest savings
c. Loan
d. Credit Card
e. Other
13. Have you completed any of the following programs? checkbox
a.
b.
c.
d.
e.
IDA
Tax preparation
Financial literacy
Credit counseling
Homebuyer/foreclosure prevention
Staff:
1. If client had not opened an account, did you recommend that he/she open an
account?
2. If so, did he/she choose a financial institution? Checkboxes
a. Bank of America
b. Bank of the West
c. Broadway Federal Bank
d. CA Financial Credit Union
e. California Bank and Trust
f. CalNational Bank
g. Cathay Bank
h. Citibank
i. City National Bank
j. Comerica Bank
k. Comunidades Federal Credit Union
l. Downey Savings
m. E1 Financial Credit Union
n. EastWest Bank
o. First Federal Bank of California
p. FirstCity Credit Union
q. Hanmi Bank
r. Kinecta Federal Credit Union
s. OneUnited Bank
t. Pacific City Bank
u. Pacoima Credit Union
v. SCE Federal Credit Union
w. Union Bank of California
x. United Commercial Bank
y. US Bank
z. Wachovia
aa. Washington Mutual/JPMorgan Chase
bb. Water and Power Community Credit Union
cc. Wells Fargo
dd. WESCOM Credit Union
ee. Wilshire State Bank
ff. Other
3. If other bank, please specify Textbox
4. Did you refer them to or enroll them in any of the following programs?
Checkboxes
a. IDA
b. Tax preparation
c. Financial literacy
d. Credit counseling
e. Homebuyer/foreclosure prevention
5. If you haven’t already, did you go over the Bank on LA brochure with the client?
Radio buttons
a. Yes
b. No
18 MONTH CHECK IN TAB
1. Have you opened a bank account since we last checked-in?
a. Yes
b. No
2. If so, which bank? Dropdown menu
a. Bank of America
b. Bank of the West
c. Broadway Federal Bank
d. CA Financial Credit Union
e. California Bank and Trust
f. CalNational Bank
g. Cathay Bank
h. Citibank
i. City National Bank
j. Comerica Bank
k. Comunidades Federal Credit Union
l. Downey Savings
m. E1 Financial Credit Union
n. EastWest Bank
o. First Federal Bank of California
p. FirstCity Credit Union
q. Hanmi Bank
r. Kinecta Federal Credit Union
s. OneUnited Bank
t. Pacific City Bank
u. Pacoima Credit Union
v. SCE Federal Credit Union
w. Union Bank of California
x. United Commercial Bank
y. US Bank
z. Wachovia
aa. Washington Mutual/JPMorgan Chase
bb. Water and Power Community Credit Union
cc. Wells Fargo
dd. WESCOM Credit Union
ee. Wilshire State Bank
ff. Other
3. Do you have any outstanding loans?
a. Yes
b. No
4. If so, what is your current level of debt? Textbox
5. Do you have money saved?
a. Yes
b. No
6. If so, what is your current level of savings? Textbox
7. Which of the following have you used in the past 45 days? Checkboxes
a. Bank account
b. Check cashing
c. Payday loans
d. Money orders
e. Credit card(s)
8. If you have a bank account, are you comfortable using the bank? Radio buttons
a. Yes
b. No
9. If you have a bank account, have you had problems with any of the following?
Checkboxes
a. Minimum balance requirements
b. Overdraft charges
c. Monthly fees
d. Checks clearing
e. Using another bank’s ATM
f. Other
10. If other, please specify Textbox
11. If you have a bank account, have you used any other service offered at your bank?
Checkboxes
a. Direct Deposit
b. Billpay
c. Automatic account transfers
d. Remittance
12. Do you need additional services? Checkboxes
a. IRA/Retirement plan
b. CD/Higher-interest savings
c. Loan
d. Credit Card
e. Other
13. Have you completed any of the following programs? checkbox
a. IDA
b. Tax preparation
c. Financial literacy
d. Credit counseling
e. Homebuyer/foreclosure prevention
Staff:
1. If client had not opened an account, did you recommend that he/she open an
account?
2. If so, did he/she choose a financial institution? Checkboxes
a. Bank of America
b. Bank of the West
c. Broadway Federal Bank
d. CA Financial Credit Union
e. California Bank and Trust
f. CalNational Bank
g. Cathay Bank
h. Citibank
i. City National Bank
j. Comerica Bank
k. Comunidades Federal Credit Union
l. Downey Savings
m. E1 Financial Credit Union
n. EastWest Bank
o. First Federal Bank of California
p. FirstCity Credit Union
q. Hanmi Bank
r. Kinecta Federal Credit Union
s. OneUnited Bank
t. Pacific City Bank
u. Pacoima Credit Union
v. SCE Federal Credit Union
w. Union Bank of California
x. United Commercial Bank
y. US Bank
z. Wachovia
aa. Washington Mutual/JPMorgan Chase
bb. Water and Power Community Credit Union
cc. Wells Fargo
dd. WESCOM Credit Union
ee. Wilshire State Bank
ff. Other
3. If other bank, please specify Textbox
4. Did you refer them to or enroll them in any of the following programs?
Checkboxes
a. IDA
b. Tax preparation
c. Financial literacy
d. Credit counseling
e. Homebuyer/foreclosure prevention
5. If you haven’t already, did you go over the Bank on LA brochure with the client?
Radio buttons
a. Yes
b. No
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