BA 367 Study Guide for Quiz 3
December 12, 2005
The quiz will be mostly multiple choice and some application. You will have two hours to
complete it. The quiz is NOT cumulative, so material from quiz 1 and quiz 2 will not be
covered. Like the first quizzes, the equations will be given to you, but you need to know what
they mean and how to apply them.
Reading
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The quiz covers weeks 11 to 13 of the syllabus, so the corresponding reading from the
text applies (chapters 7-11 from the 4th Ed. of text), as well as the lecture notes (slides for
chapters 10-12, 14, and 15 of 5th Ed. of text).
Topics NOT Covered
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SCOR model processes for supply chain management
Adjusted Exponential Smoothing
Statistical Control Charts for forecasting
Quantity Discounts (inventory model)
Reorder Point With Variable Demand (and the rest of chapter 12 slides)
Specialized BOMs
Planned Order Report, MRP Action Report
Organizational Data Flows for ERP
Connectivity (end of inventory management)
Examples of Visual Control
5S Scan
Topics Covered
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Supply Chain Management
o All of the chapter except as noted above
o Recognize and be able to use the equations on slide 10-50
Forecasting
o Continuous replenishment
o Types of demand behavior
o Types of forecasting methods
o Simple and weighted moving averages
o Exponential Smoothing
o Linear trend line
o Seasonal Adjustment (concept, not calculation)
o Forecast Accuracy (MAD, MAPD)
o Cumulative and average error
o Forecast control (concept and interpretation, not calculation)
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o Correlation coefficient, R, and coefficient of determination (R2)
o Multiple Regression (concept, not calculation)
Inventory Management
o Types of Inventory
o Bullwhip effect
o Two Forms of Demand
o Inventory Costs
o Inventory Control Systems (continuous, periodic, and ABC)
o Basic EOQ model
o Production Quantity Model
o Reorder Point
o Safety Stocks
Resource Planning
o MRP
 Master Production Schedule
 Product structure and BOM
 MRP process (slide 14-19)
 Lot Sizing in MRP Systems
o Capacity Requirements Planning & leveling concepts
o ERP modules
o Customer Relationship Management
o Collaborative Product Commerce
Lean Production
o Waste in Operations
o Basic Elements of lean production
o Kanban production control
o Types of Kanban
o Determining Number of Kanbans
o Common Techniques for Reducing Setup Time
o Total Productive Maintenance
o Benefits of Lean Production
Sample application problems will include one or more of:
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For a given set of cost and inventory data
o Apply Key Performance Indicators
o Find optimum order quantity
o Find average inventory level
o Find reorder point
For a given set of demand and forecast history
o Assess the type of Demand Behavior
o Calculate simple moving average
o Calculate weighted moving average (given the weighting factors)
Show the slope and intercept graphically for a linear regression
Describe the BOM for a given object
Describe supply chain elements for a common object or food