Lesson Plans: Business Communication
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Chapter 6 The Writing Process
Student Resources
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Student Textbook
Study Guide
Business Communication Web site: www.cengage.com/school/bcomm/buscomm
 Links
 Vocabulary Flash Cards
 Student Data Files, Ch. 6
Instructor’s Resources
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Instructor’s Manual Ch. 6
Business Communication Web site: www.cengage.com/school/bcomm/buscomm
Instructor’s Resource CD
 Lesson Plans
 PowerPoint Slides, Ch. 6
 Continuing Case, Ch. 6
 Chapter Test in PDF Format
 Student Data Files, Ch. 6
ExamView® CD Test, Ch. 6
Opening Case
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What Did He Say? (p. 175)
Lesson Plans: Business Communication
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Section 6.1 Planning and Organizing Messages
Teaching Resources
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Lesson Plans, Section 6.1
PowerPoint Slides, Chapter 6, Section 6.1
Instructor’s Manual Ch. 6
Objectives
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Plan messages by identifying the objective, main idea, and supporting details.
Adjust messages for the planned audience.
Organize messages in direct, indirect, or direct-indirect order.
Teach
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Planning Messages (p. 176)
Organizing Messages (p. 179)
Special Features
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Ethics, Providing Complete Information (p. 179)
Assessment
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Checkpoint 1 (p. 178)
Checkpoint 2 (p. 180)
Section 6.1 Applications (p. 181)
A. Analyze an Effective Message
B. Review a Business Message
C. Select a Message Order
Lesson Plans: Business Communication
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Section 6.2 Composing Messages
Teaching Resources
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Lesson Plans, Section 6.2
PowerPoint Slides, Chapter 6, Section 6.2
Instructor’s Manual Ch. 6
Objectives
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Compose messages that are courteous, correct, concise, clear, and complete.
Compose messages that use bias-free language.
Teach
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Effective Messages (p. 182)
Courteous Messages (p. 182)
Correct Messages (p. 186)
Concise Messages (p. 187)
Clear Messages (p. 188)
Complete Messages (p. 189)
Special Features
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Net Bookmark (p. 190)
Assessment
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Checkpoint 3 (p. 185)
Checkpoint 4 (p. 187)
Checkpoint 5 (p. 188)
Checkpoint 6 (p. 189)
Checkpoint 7 (p. 190)
Section 6.2 Applications (p. 191)
A. Courteous Messages
B. Bias-Free Messages
C. Concise and Clear Messages
Lesson Plans: Business Communication
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Section 6.3 Editing and Publishing Messages
Teaching Resources
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Lesson Plans, Section 6.3
PowerPoint Slides, Chapter 6, Section 6.3
Instructor’s Manual Ch. 6
Objectives
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Describe the stages of the writing process.
Edit and revise business messages.
Use effective proofreading methods and proofreaders’ marks.
Select appropriate ways to publish business messages.
Teach
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Stages in the Writing Process (p. 192)
Editing Messages (p. 192)
Proofreading Messages (p. 194)
Publishing Messages (p. 198)
Special Features
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Reading Skills, Reading Goals (p. 195)
Assessment
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Checkpoint 8 (p. 193)
Checkpoint 9 (p. 198)
Checkpoint 10 (p. 200)
Section 6.3 Applications (p. 201)
A. Editing a Message
B. Publishing Messages
Lesson Plans: Business Communication
Teacher _____________________________
Chapter 6 Summary
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6.1 Planning and Organizing Messages (p. 202)
6.2 Composing Messages (p. 202)
6.3 Editing and Publishing Messages (p. 202)
End-of-Chapter Activities
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Vocabulary (p. 203)
Critical Thinking Questions (p. 203)
Applications
A. Revise and Publish a Message (p. 204)
B. Proofreaders’ Marks (p. 204)
C. Research Data for a Complete Message (p. 205)
Editing Activity (p. 205)
Case Study (p. 206)
Letter to Temporary Employees
Career Case Study (p. 207)
Communication for Marketing, Sales, and Service
Study Guide
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Chapter 6, The Writing Process
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