TRUTH HARDWARE
POSITION DESCRIPTION
Position: Quality Control Engineer I
Date: June 1998
Incumbent:
Analyst: ME
Department: Quality
Reviewed by:________
Reports to: Director of Quality or Quality Engineer II
Approved by:________
Accountability Objective
Utilize experience and technical training applicable to area assigned to provide
proactive basic statistical quality engineering support (in the areas of inspection,
measuring, auditing, supplier management, new product development and process
control) in a customer needs driven, continuous improvement strategy.
Dimensions
Team Leader of 1 to 3 non-exempt employees
Annual operating budget; $100,000
Annual capital budget;
$20,000 to $100,000
Nature and Scope
The incumbent reports to the Director of Quality or a Quality Engineer II. The jobholder
may be a Team Leader for 1 to 3 non-exempt employees.
The position has an extremely broad scope of organizational involvement. The following
techniques may be used; Quality Function Deployment, Voice of the Customer, Failure
Mode and Effects Analysis, Design of Experiments, Design Verification and Validation,
Specification Deployment Matrix, Classification of Characteristics, Process Capability
Studies, Control Plans, and Statistical Techniques.
The position assists staff and operations personnel in the design and manufacture of
division products by providing technical support in the areas of basic statistical problem
solving. These statistical problem solving tools are used to optimize new product and
process designs. Similar methods are used for quality improvement on existing
products.
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The incumbent will be responsible for identifying and procuring gaging and/or test
equipment to measure the various design features. Gage error of measurement studies
will be performed to assure gage/design tolerance compatibility.
In order to fulfill the requirements of this position the individual must have a formal
education in basic statistical quality control methods such as process capability
analysis, gage error of measurement analysis, process control charting, failure mode
effect analysis, and hypothesis testing. A thorough knowledge of these methods are
required to discern the most reliable, cost effective, "tools" to be employed. Also, in
order to put these statistical tools in proper perspective, a thorough knowledge of
Quality Planning, Quality Control, and Quality Improvements is required as these
methods relate to a Total Quality Management system. An understanding of Quality
Systems Standards such as ISO 9000 and Gage Error of Measurement Studies is
required. The jobholder must have an understanding of how to use diagnostic tools to
determine root causes of problems.
To perform effectively in this position an individual must have knowledge of
manufacturing techniques and processes and the ability to communicate both orally
and in writing in a team environment with a variety of people. This includes outside
customers, internal personnel at all levels, and suppliers. A degree in engineering or
science is preferred, but substitution of ASQ, Certified Quality Engineer (CQE) or
Certified Quality Engineer in Training (CQIT), Certified Quality Auditor (CQA) or
equivalent education and experience in lieu of a four year degree is permissible.
Principal Accountabilities
1.
Provide team leadership for the functional area of responsibility within the Quality
Department.
2.
Review, monitor and recommend changes to process and product inspection
procedures designed to promote process audit and gaging consistency and
efficiency.
3.
Support the division by providing services in the area of statistical data
collection and analysis to improve design/process reliability, cost effectiveness
and quality.
4.
Coordinate and follow-up the corrective action and disposition as specified on
non-conformance reports and Engineering Change Orders to assure optimum
utilization of division resources in the economic resolution of problems.
5.
Design and conduct basic statistical experiments to optimize designs and
processes to conform to customer requirements at the most economic levels.
6.
Use quality function deployment methodology in conjunction with
Engineering and Marketing personnel on new and existing products.
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other
7.
Develop and
requirements..
maintain
documentation
to
support
the
quality
system
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this job, the employee is regularly required to stand,
walk, and talk or hear. The employee frequently is required to use hands to finger,
handle, or feel and reach with hands and arms. The employee is occasionally required
to sit and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or
move up to 40 pounds. Specific vision abilities required by this job include natural or
corrected 20/20 vision and non-colored blindness. Occasional close work is required.
Safety
The incumbent is required to practice good housekeeping skills and report all safety
hazards to his/her supervisor. This promotes a safe working environment for all Truth
Hardware personnel and outside visitors coming into our facilities.
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