Student Leadership Program Learning Outcomes

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SLP I LEADERSHIP
Student Outcomes:
1.
Define leadership.
Competencies:
Understand the critical role of
leadership to any organization,
group or institution.
Definition: A process whereby an individual influences a group
of individuals to achieve a common goal.
Possible Learning
SLP I
Experiences:
* CAMPUS Forums, Film Series,
Lectures, visiting Guest Speakers
& Faculty.
* CURRENT NEWS & EVENTS
2.
3.
Report on the realworld application of
leadership style(s) by
several successful
business, social and
education leaders.
Identify your
personalized leadership
style that is worthwhile
and meaningful, and
that empowers,
inspires, and enables
you to do likewise with
others you will lead.
Demonstrate knowledge and
understanding of the application
of different leadership styles for
successful results.
Identify values that represent
you that will create your
personal leadership style.
Interact effectively with others in
situations requiring team
building, differing leadership
styles, change and negotiation.
Appropriately identify and solve
problems.
4.
Explain the importance
of leadership for their
success at work, in
school, in church and in
their personal lives.
Assess customer needs and
develop effective approaches to
customer service.
Effectively communicate ideas,
observations, analyses,
conclusions, and
recommendations to others in a
variety of professional contexts.
* TOURS, FIELD TRIPS
* USE OF MEDIA &
TECHNOLOGY (YouTube,
nationally-broadcasted news
shows, etc.)
Digitally create a 2’ X 3’
“LeadershipAd” depicting the
leadership style you want to uphold
and present it as a TV commercial in
class. Your ad and TV script must be
turned in. R) Digital, Oral, Writing
Submit a one page report of an
example of real-world application of a
leadership style you like and explain
why it interests you. R) Writing
* AUDIO/VISUAL such as
bulletin boards, display tables
including pictorial reports on
impressions and/or projects (must
have own digital camera)
*IN- and OUT of- CLASS
PRESENTATIONS – oral reports,
power point presentations, etc.
* COMMUNITY SERVICE
* FDS MEETING/TRAINING –
conduct, coordinate and/or preside
* CONFLICT RESOLUTION
* INTERVIEWS with a business
professional from on- or offcampus
* COLLABORATION on projects
with other campus departments
(such as Housing, Career Services,
Counseling Services, Honor Code
Office, International Student
Services and/or Academics)
* NEW STUDENT
ORIENTATION
Submit a written report of the
following: visit Food Service areas
and observe two or three customer
service incidents and/or interactions.
Whether the incident/ interaction
resulted positively or negatively,
investigate why and how; for example,
find out firsthand what transpired and
what action was taken. Talk to the
employees involved and, if possible,
talk to the customer. Present in class,
in any form you choose, and share
what you learned. R) Oral, Writing,
Digital, PowerPoint
8
9
2
SLP II– LEADERSHIP
Student Outcomes:
1.
2.
3.
Define leadership.
Report on the realworld application of
leadership style(s) by
several successful
business, social and
education leaders.
Identify your
personalized
leadership style that is
worthwhile and
meaningful, and that
empowers, inspires,
and enables you to do
likewise with others
you will lead.
Competencies:
Understand the critical role of
leadership to any organization,
group or institution.
Demonstrate knowledge and
understanding of the application
of different leadership styles for
successful results.
Explain the
importance of
leadership for their
success at work, in
school, in church and
in their personal lives.
* CAMPUS Forums, Film
Series, Lectures, visiting Guest
Speakers & Faculty.
* CURRENT NEWS &
EVENTS
* TOURS, FIELD TRIPS
* USE OF MEDIA &
TECHNOLOGY (YouTube,
nationally-broadcasted news
shows, etc.)
Identify values that represent
you that will create your
personal leadership style.
Interact effectively with others in
situations requiring team
building, differing leadership
styles, change and negotiation.
* AUDIO/VISUAL such as
bulletin boards, display tables
including pictorial reports on
impressions and/or projects
(must have own digital camera)
*IN- and OUT of- CLASS
PRESENTATIONS – oral
reports, power point
presentations, etc.
* COMMUNITY SERVICE
Appropriately identify and solve
problems.
4.
Definition: A process whereby an individual influences a group
of individuals to achieve a common goal.
Possible Learning
SLP II
Experiences:
Assess customer needs and
develop effective approaches to
customer service.
Effectively communicate ideas,
observations, analyses,
conclusions, and
recommendations to others in a
variety of professional contexts.
* FDS MEETING/TRAINING –
conduct, coordinate and/or
preside
Digitally create a 2’ X 3’
“LeadershipAd” depicting the leadership
style you want to uphold and present it
as a TV commercial in class. Your ad
and TV script must be turned in. R)
Digital, Oral, Writing
Submit a one page report of an example
of real-world application of a leadership
style you like and explain why it
interests you. R) Writing
Present an oral report on a real-world
situation from current news and/or
events that demonstrates the application
of effective leadership towards a positive
solution. A written version of the oral
report must be turned in. R) Oral,
Written, Digital Display, PowerPoint
Create and conduct a survey about
customer service for any FDS area. The
survey should identify an area to
improve and/or a service to provide.
Discuss and report your results to your
manager and create a plan to involve
your student employees to implement
the improvement and/or start up the
service. The entire assignment should be
documented in written form to be turned
in. R) Oral, Writing, Events, Digital
Display, PowerPoint
* CONFLICT RESOLUTION
* INTERVIEWS with a business
professional from on- or offcampus
* COLLABORATION on
projects with other campus
departments (such as Housing,
Career Services, Counseling
Services, Honor Code Office,
International Student Services
and/or Academics)
* NEW STUDENT
ORIENTATION
Submit a written report of the following:
visit Food Service areas and observe two
or three customer service incidents
and/or interactions. Whether the
incident/ interaction resulted positively
or negatively, investigate why and how;
for example, find out firsthand what
transpired and what action was taken.
Talk to the employees involved and, if
possible, talk to the customer. Present in
class, in any form you choose, and share
what you learned. R) Oral, Writing,
Digital, PowerPoint
With management approval, conduct an
FS tour showcasing all areas of FS and
sharing the department’s sustainability
initiatives. Before starting the
assignment, a written script of your tour
must be turned in. After the tour, a
written evaluation must be turned in,
noting what changes, if any, you would
make to the tour and/or script. R)
Writing, Oral
3
SLP III– LEADERSHIP
Student Outcomes:
1.
Define leadership.
Competencies:
Understand the critical role of
leadership to any organization,
group or institution.
Definition: A process whereby an individual influences a
group of individuals to achieve a common goal.
Possible Learning
SLP III
Experiences:
* CAMPUS Forums, Film Series, Lectures,
visiting Guest Speakers & Faculty.
* CURRENT NEWS & EVENTS
2.
Report on the real-world
application of leadership style(s)
by several successful business,
social and education leaders.
Demonstrate knowledge and
understanding of the application
of different leadership styles for
successful results.
* TOURS, FIELD TRIPS
* USE OF MEDIA & TECHNOLOGY
(YouTube, nationally-broadcasted news
shows, etc.)
* AUDIO/VISUAL such as bulletin boards,
display tables including pictorial reports on
impressions and/or projects (must have own
digital camera)
*IN- and OUT of- CLASS
PRESENTATIONS – oral reports, power
point presentations, etc.
* COMMUNITY SERVICE
3.
Identify your personalized
leadership style that is worthwhile
and meaningful, and that
empowers, inspires, and enables
you to do likewise with others you
will lead.
Identify values that represent you
that will create your personal
leadership style.
* CONFLICT RESOLUTION
Interact effectively with others in
situations requiring team
building, differing leadership
styles, change and negotiation.
* INTERVIEWS with a business
professional from on- or off-campus
Appropriately identify and solve
problems.
* COLLABORATION on projects with
other campus departments (such as
Housing, Career Services, Counseling
Services, Honor Code Office, International
Student Services and/or Academics)
Assess customer needs and
develop effective approaches to
customer service.
4.
Explain the importance of
leadership for their success at
work, in school, in church and in
their personal lives.
* FDS MEETING/TRAINING – conduct,
coordinate and/or preside
Effectively communicate ideas,
observations, analyses,
conclusions, and
recommendations to others in a
variety of professional contexts.
* NEW STUDENT ORIENTATION
Digitally create a 2’ X 3’ “LeadershipAd”
depicting the leadership style you want to
uphold and present it as a TV commercial in
class. Your ad and TV script must be turned in.
R) Digital, Oral, Writing
Submit a one page report of an example of
real-world application of a leadership style you
like and explain why it interests you. R)
Writing
Present an oral report on a real-world situation
from current news and/or events that
demonstrates the application of effective
leadership towards a positive solution.
A written version of the oral report must be
turned in. R) Oral, Written, Digital Display,
PowerPoint
Create a Dress for Success album (digitally or
hard copy) showing the attire you would wear
for different situations. Turn in your digital or
hard copy album. R) Oral, Writing, Digital
Display, PowerPoint
Create and conduct a survey about customer
service for any FDS area. The survey should
identify an area to improve and/or a service to
provide. Discuss and report your results to
your manager and create a plan to involve your
student employees to implement the
improvement and/or start up the service.
The entire assignment should be documented
in written form to be turned in. R) Oral,
Writing, Events, Digital Display,
PowerPoint
Under supervision of the FS management
team, take the lead as a student supervisor or
be a co-lead with a 2nd student supervisor in
collaborative projects with other campus
departments as directed by the FS management
team. Digitally document this entire
assignment and present in class. Turn in your
digital copy of this assignment and your
written copy of the in class presentation of this
assignment. R) Oral, Writing, Digital
Display, PowerPoint
Organize a service project, (on- or off-campus,
for all FS student employees. Digitally
document this entire assignment and present in
class. Turn in your digital document of this
assignment and your written copy of the in
class presentation of this assignment.
R) Digital Display, PowerPoint, Writing,
Oral
Submit a written report of the following: visit
Food Service areas and observe two or three
customer service incidents and/or interactions.
Whether the incident/ interaction resulted
positively or negatively, investigate why and
how; for example, find out firsthand what
transpired and what action was taken. Talk to
the employees involved and, if possible, talk to
the customer. Present in class, in any form you
choose, and share what you learned.
R) Oral, Writing, Digital, PowerPoint
With management approval, conduct an FS
tour showcasing all areas of FS and sharing the
department’s sustainability initiatives. Before
starting the assignment, a written script of your
tour must be turned in. After the tour, a written
evaluation must be turned in, noting what
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changes, if any, you would make to the tour
and/or script. R) Writing, Oral
With the FS management team, identify a
current real-work challenge (not yet solved)
and present your solution using your
leadership style. Upon approval, you will
implement your plans and report the results.
Plan to report status updates to the FS
management team. Document this assignment
in written and digital form. Turn in your digital
document of this assignment and your written
copy of the assignment. R) Oral, Writing,
Digital Display, Power Point
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