Safety & Quality Symposium
Wednesday, May 26, 2010
DeVos Place: Ballrooms A, B, C and D
7:30 a.m.
Registration and Continental Breakfast
7:50 a.m.
Welcome
Bob Connors, MD, president, Helen DeVos Children’s Hospital
John Byrnes, MD, senior vice president, system quality, Spectrum Health
8 a.m.
Designed to Adapt? Innovation, the Human Brain and Health Care
John Kenagy, MD, MPA, ScD, FACS, is a fellow of the American College of Surgeons with
board certification in general and vascular surgery. His academic appointments have included:
clinical associate professor of surgery, University of Washington; adjunct professor of
pharmacy and therapeutics, University of Pittsburgh and visiting scholar, Harvard Business
School. Featured by Forbes magazine as “the man who would save health care,” he speaks
and consults throughout the U.S. and Canada.
9:30 a.m.
Break
9:40 a.m.
Putting Patient Safety Culture to Work
Craig Clapper, PE, CMQ/OE, senior partner and chief operating officer of Healthcare
Performance Improvement in Virginia Beach, Virginia, which specializes in comprehensive
safety culture improvements in the health care industry. Craig will examine types of human
error and provide leaders with tools they need to coach people in error prevention.
11 a.m.
The Journey to Become a High Reliability Organization:
The Cincinnati Children’s Experience
Stephen Muething, MD, is a pediatrician and the assistant vice president for the patient safety
division of quality and transformation at Cincinnati Children’s Hospital Medical Center in
Cincinnati. He is the 2009 recipient of the Richard M. Smith, MD, Leadership in Patient Safety
Award from the Greater Cincinnati Health Council.
12 p.m.
Lunch
1 p.m.
Patient Safety at Children’s National Medical Center
Mary Anne Hilliard, Esq, BSN, CPHRM, is the chief risk counsel at Children’s National
Medical Center in Washington, D.C. She has also served as the director of the American
Society of Healthcare Risk Management.
Agenda – Spectrum Health Safety & Quality Symposium | May 26, 2010
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2 p.m.
Lessons Learned in the Journey to Safety Culture Transformation
Julie Bonewell, RN, manager, quality improvement specialists, Spectrum Health
Grand Rapids
Linda Fox, MHA, RN, director, perioperative services, Spectrum Health Grand Rapids
Cynthia Norman, BSN, RN, CEN, clinical systems improvement specialist, emergency
services, Spectrum Health Grand Rapids
3 p.m.
Break
3:10 p.m.
Keeping Our Patients Safe: The Physicians’ Perspective
Matthew Denenberg, MD, FAAP, FACEP, medical director, pediatric emergency department
and division chief, pediatric emergency medicine, Helen DeVos Children’s Hospital
Patrick J. Droste, MS, MD, is an ophthalmologist specializing in pediatric ophthalmology and
ocular motility at Helen DeVos Children’s Hospital; he is president, Kent County Medical
Society and has served as president of the Michigan Society of Eye Surgeons and Physicians
Richard Hackbarth, MD, pediatric intensivist, Helen DeVos Children’s Hospital
Stephen Rechner, MD, FACOG, executive director, women’s health program,
Spectrum Health Grand Rapids and director, OB/GYN residency, Grand Rapids Medical
Education & Research Center
4:15 p.m.
Closing and Evaluation
Continuing Medical Education
The Grand Rapids Medical Education and Research Center is accredited by the Michigan State Medical
Society Committee on CME Accreditation to provide continuing medical education for physicians. The Grand
Rapids Medical Education and Research Center designates this educational activity for a maximum of 7.0 AMA
PRA Category 1 Credit(s)TM. Physicians should claim credit commensurate with the extent of their participation
in the activity.
Agenda – Spectrum Health Safety & Quality Symposium | May 26, 2010
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