Crossville, Inc. Website User Side Quality Assurance Results
Tested: Week of August 15, 2005
Tester: Crystal Dunn
Navigation:
The links below were tested for functionality in the Navigation Bar. All links were functional and
have been approved through testing.
Products
Browse All Products
Color Blox
Cross-Colors
Quartzite
Browse Commercial Products
Browse Residential Products
Browse Trim & Borders
Browse Porcelain Stone
Browse Accent Innovations
Browse Design Solutions
Fiber Optic Floors Site
Custom Options
The Idea Gallery
Cross-Vision
The Gallery
Resources & Technical Info
About Tile – Your Options
Color Shade Variations Guide
Commercial or Residential Tils – The Difference
FAQs
Finished and Textures
How to Maintain
Commercial Cleaning, Maintenance and Stain Removal
Suggested Cleaners for Problem Stains
Literature Library
Performance Data Chart
Tile & Indoor Air Quality
Customer Support
Contact Crossville
Order Literature
Warranty Information
About Crossville
Crossville’s Commitment to the Environment
Why Crossville?
What’s New
Locate A Store
Residential – Authorized Crossville Dealers and Distributors
Commercial – Authorized Crossville Dealers and Distributors
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Crossville QA Results
Page 1
2/12/2016
Products:
The links below were tested for functionality on the Products Page. All links were functional and
have been approved through testing.
Color Blox Icon
Quartzite Icon
Cross – Colors Icon
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Browse All Products
The links below were tested for functionality on the Browse All Products Page. All links were
functional and have been approved through testing.
Sea Monkey Icon
Sand Box Icon
Roasted Marshmallow Icon
Slinky Icon
It’s a Boy Icon
Yellow Brick Road Icon
Limeade Icon
Empress White Icon
Sand Bisque Icon
Sahara Dune Icon
Flax Icon
Shetland Icon
Pacific Surf Icon
Pebble Icon
Black Multicolor Icon
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Color Blox
The links below were tested for functionality on the Color Blox Page. All links were functional and
have been approved through testing.
Sea Monkey Icon
Sand Box Icon
Roasted Marshmallow Icon
Slinky Icon
It’s a Boy Icon
Yellow Brick Road Icon
Limeade Icon
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Crossville QA Results
Page 2
2/12/2016
Cross-Colors
The links below were tested for functionality on the Cross-Colors Page. All links were functional
and have been approved through testing.
Empress White Icon
Sand Bisque Icon
Sahara Dune Icon
Flax Icon
Shetland Icon
Pacific Surf Icon
Pebble Icon
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Quartzite
The links below were tested for functionality on the Quartzite Page. All links were functional and
have been approved through testing.
Black Multicolor Icon
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Browse Commercial Products
Sea Monkey Icon
Sand Box Icon
Roasted Marshmallow Icon
Slinky Icon
It’s a Boy Icon
Yellow Brick Road Icon
Limeade Icon
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Browse Residential Products
The links below were tested for functionality on the Browse All Residential Products Page. All
links were functional and have been approved through testing.
Sea Monkey Icon
Sand Box Icon
Roasted Marshmallow Icon
Slinky Icon
It’s a Boy Icon
Yellow Brick Road Icon
Limeade Icon
Empress White Icon
Sand Bisque Icon
Sahara Dune Icon
Flax Icon
Shetland Icon
Pacific Surf Icon
Pebble Icon
Black Multicolor Icon
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Crossville QA Results
Page 3
2/12/2016
Browse Trim & Borders
The links below were tested for functionality on the Browse Trim & Borders Page. All links were
functional and have been approved through testing.
Limeade Icon
Sea Monkey Icon
Empress White Icon
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Browse Porcelain Stone
The links below were tested for functionality on the Browse Porcelain Page. All links were
functional and have been approved through testing.
Empress White Icon
Sand Bisque Icon
Sahara Dune Icon
Flax Icon
Shetland Icon
Pacific Surf Icon
Pebble Icon
Black Multicolor Icon
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Browse Accent Innovations
The links below were tested for functionality on the Browse Accent Innovations Page. All links
were functional and have been approved through testing.
Sea Monkey
Sand Box
Roasted Marshmallow
Slinky
It’s a Boy
Yellow Brick Road
Limeade
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Browse Design Solutions
The links below were tested for functionality on the Browse Design Solutions Page. All links were
functional and have been approved through testing.
Black Multicolor Icon
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Fiber Optic Floors Site
The Fiber Optic Floors Site Page was tested for content only. All page structure was in format
and this page has been approved through testing.
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Crossville QA Results
Page 4
2/12/2016
Custom Options
The Custom Options Page was tested for content and roll over feature on the Custom Water Jet
Cutting Program image. All page structure was in format and this page has been approved
through testing.
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The Idea Gallery
The links below were tested for functionality on the Idea Gallery Page. All links were functional
and have been approved through testing.
Photo Gallery
Literature
Cross-Vision Product Visualization System
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Cross-Vision Product Visualization System
The process of Cross-Vision was tested in all phases. Multiple tiles were selected.
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Photo Gallery
The links below were tested for functionality on the Photo Gallery Page. All links were functional
and have been approved through testing.
Bathrooms
Bedrooms
Dining Rooms
Kitchens
Living Areas
Other Rooms
Institutional
Light Commercial
Mass Transit
Restaurants
Retail/Shopping Centers
Other Rooms
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Bedrooms
The links below were tested for functionality on the Bedrooms Page. All links were functional and
have been approved through testing.
Test Video 1
Cross-State
Illumin Bath
Savoy Wall Tlle
Venetian Bath
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Crossville QA Results
Page 5
2/12/2016
Resources & Technical Info
The Resources & Technical Info Page was tested for content. All page structure was in format
and this page has been approved through testing.
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About Tile – Your Options
The About Tile – Your Options Page was tested for content. All page structure was in format and
this page has been approved through testing.
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Color Shade Variations Guide
The Color Shade Variations Guide Page was tested for content, as well as, animation to the color
pallet image. All page structure was in format and this page has been approved through testing.
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Commercial or Residential Tile – The Difference
The Commercial or Residential Tile – The Difference Page was tested for content, as well as,
animation to the color pallet image. All page structure was in format and this page has been
approved through testing.
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FAQs
The anchor tags below were tested as well as the anchor tags to return to the top. All page
structure was in format and this page has been approved through testing.
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Isn't porcelain delicate and easy to break?
My porcelain sink chipped. Won't porcelain stone chip, too? Or, what if I drop a big can of
tomatoes on the kitchen floor?
Suppose I put porcelain stone on my kitchen counter. Will it absorb stains or form mildew
along the grout lines?
How does porcelain stone compare in cost to other countertop materials, like granite,
laminates or solid surfacing?
I'd like to buy porcelain stone for my great room, but won't it be cold?
I want a real bright white tile. The porcelain stone colors look creamy. Will they work with the
white background in my wallpaper?
Why does porcelain stone cost more than ordinary ceramic tile?
Why are certain colors of porcelain stone more expensive than others?
Many ceramic tiles are made in other countries. Is there any advantage to buying porcelain
stone that's produced in the U.S.?
How do you install porcelain stone tile? Does it need a special adhesive or grout? Do you
have to seal it?
What size grout joint should I use?
How do I keep the polished porcelain stone shining? It looks like a lot of work.
Do you have an outlet store where I can buy Crossville, Inc. direct?
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Crossville QA Results
Page 6
2/12/2016
Finishes and Textures
The Finishes and Textures Page was tested for content. All page structure was in format and this
page has been approved through testing.
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How to Maintain
The links below were tested for functionality on the Photo Gallery Page. All links were functional,
however, the download links toward the bottom of the page did not work.
stain cleaning chart
Download Residential Maintenance Brochure
Download Commercial Maintenance Brochure
Commercial Cleaning, Maintenance and Stain Removal
Suggested Cleaners for Problem Stains
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Commercial Cleaning, Maintenance and Stain Removal
The anchor tags below from the drop down menu were tested as well as the anchor tags to return
to the top. All page structure was in format and this page has been approved through testing.
Initial Cleaning and Maintenance
Special Grouting Situations
Penetrating Sealers
Top Finishes and Waxes
Proper Care During Construction
Chemical Resistance
Daily Maintenance
Cross-Sheen - UPS
Polished Tile - PO
Cross-Slate® - CS and Cross-Tread®
Cross-Plus - CP
Stone Collection
Cross-Colors Mosaics
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Suggested Cleaners for Problem Stains
The Suggested Cleaners for Problem Stains Page was tested for content. All page structure was
in format and this page has been approved through testing.
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Crossville QA Results
Page 7
2/12/2016
Literature
The links below were tested for functionality on the Literature Page. All links were functional and
have been approved through testing.
Brilliante Glass
Illuminessence Glass Water Crystal Mosaics
Illuminessence Prism Glass
Illuminessence Radiance Glass
Patina Metals
Questech Wall & Floor Tile
Savoy
Stainless Steel
Venetian Glass
Residential Maintenance
How to Care for Porcelain Stone
How to Care for Porcelain Stone - In Spanish
Core Drilling Guide
Cutting Guide
BULLETIN - Expansion Joints for Glass Tile
Mold and Bacterial Growth on Crossville Tile
Material Safety Data Sheet Exemption
Non-Flammability Information
LEED Certification Information
Electrical Resistance of Conductive Ceramic Tile
Warranty Information
Aurora XT and Weatherstone XT Grouting Tips
Illuminessence Glass Tile Characteristics
Cross-Colors – Size and Availability
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Performance Data Chart
The links below were tested for functionality on the Performance Data Chart Page. All links were
functional and have been approved through testing.
View our performance data chart
Here
Get performance data on line here
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Tile & Indoor Air Quality
The Tile & Indoor Air Quality Page was tested for content. All page structure was in format and
this page has been approved through testing.
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Customer Support
The Customer Support Page was tested for content. All page structure was in format and this
page has been approved through testing.
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Crossville QA Results
Page 8
2/12/2016
Contact Crossville
The Contact Crossville Page was tested for content, links and the form submission. All page
structure was in format, the form worked accordingly and this page has been approved through
testing.
Order Literature
Locate a Store
Submit
Clear
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Order Literature
The Order Literature Page was tested for content, links and the form submission. All page
structure was in format, the form worked accordingly and this page has been approved through
testing.
Click here to download our catalogs on-line.
Submit
Clear
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Warranty Information
The Warranty Information Page was tested for content and links. All page structure was in format
and this page has been approved through testing.
Download Warranty
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About Crossville
The About Crossville Page was tested for content. All page structure was in format and this page
has been approved through testing.
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Crossville’s Commitment to the Environment
The Crossville’s Commitment to the Environment Page was tested for content and links. All page
structure was in format and this page has been approved through testing.
Indoor Air Quality Concerns
EcoCycle
EcoCycle Stone Series
GeoStone EcoCycle
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Why Crossville?
The Why Crossville? Page was tested for content. All page structure was in format and this page
has been approved through testing.
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Crossville QA Results
Page 9
2/12/2016
What’s New
The What’s New Page was tested for content and headline links. All page structure was in format
and this page has been approved through testing.
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Headline Links
The Headline Links were tested for content and headline links. All page structure was in format
and this page has been approved through testing.
http://www.crossvilleinc.com
Go to Cross-Colors
Go to Color Blox
Go to Quartzite
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Crossville QA Results
Page 10
2/12/2016
Locate A Store
The Locate a Store Page was tested for content. All page structure was in format and this page
has been approved through testing.
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Residential – Authorized Crossville Dealers and Distributors
The Residential – Authorized Crossville Dealers and Distributors Page was tested for content and
links. All page structure was in format and this page has been approved through testing.
International Locations
Zip Code
Canadian
Postal Code
City Name
U.S. Area
U.S. Area & Exchange
City, State
City, Province
State
Province
Locator Service by Know-Where Systems
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International Locations
The International Locations Page was tested for content and links. All page structure was in
format and this page has been approved through testing.
Bahamas
Jamaica
Virgin Islands, U.S.
Cayman Islands
Mexico
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Commercial – Authorized Crossville Dealers and Distributors
The Commercial – Authorized Crossville Dealers and Distributors Page was tested for content
and links. All page structure was in format and this page has been approved through testing.
International Locations
Zip Code
Canadian
Postal Code
City Name
U.S. Area
U.S. Area & Exchange
City, State
City, Province
State
Province
Locator Service by Know-Where Systems
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Crossville QA Results
Page 11
2/12/2016