WORKBOOK I
ORG 7330 CULTURAL DIVERSITY IN ORGANIZATIONS
prepared by Dr. Camden-Anders
TABLE OF CONTENTS
Page
Overview, Competencies, Course Description, Program Objectives, Learning Outcomes……………………….
03
Part One – A Conceptual Framework……………………………………………………………………………………………………..
05
Part Two – Diversity Legislation………………………………………………………………………………………………………………
18
Part Three - Discrimination in Employment……………………………………………………………………………………………
28
Part Four – Diversity Management within the Global Context………………………………………………………………..
35
Case Studies: Denny’s, Unilever, Aboriginals, The Fair Trade Company…………………………………………………
45
Part Five – Summary………………………………………………………………………………………………………………………………
50
Diversity Management: Organizational Culture and Change…………………………………………………………………..
56
Readings………………………………………………………………………………………………………………………………………………...
65
In a Generation, Minorities May be the U.S. Majority by Sam Roberts, (Aug 2008). New York
Times.
A matter of difference-Making the tough calls: Negotiating exclusion in inclusive and diverse
organizations by Martin Davidson and Bernardo Ferdman, (July 2003). The IndustrialOrganizational Psychologist, 41 (1), 161-166.
Discrimination, harassment, and retaliation: The dysfunctional side of diversity by Jay Finkelman,
(Dec 2007). Consulting Psychology Journal: Practice and Research, 59, (4), 254-260.
Diversity and Inclusion: What difference does it make? by Martin Davidson and Bernardo
Ferdman, (Oct 2001). The Industrial-Organizational Psychologist, 39 (2), 36-38.
A matter of difference-Inclusion: What can I and my organization do about it? by Martin Davidson
and Bernardo Ferdman, (Apr 2002). The Industrial-Organizational Psychologist, 39 (4), 80-85.
Managing the Global Workforce by Jena McGregor and Steve Hamm, (Jan 2008). Business Week,
1/28/2008, Issue 4068.
Talent Management: What is it, who owns it and why should you care? by Patricia Galagan, (May
2008). Training & Development Journal.
Faculty Bio……………………………………………………………………………………………………………………………………………..
WORKBOOK II
TABLE OF CONTENTS
Page
Competencies & Learning Outcomes……………………..…………………………………………….……………………………….
03
Course Requirements…….……………………………………………………………………………………………………………………..
04
Part One – Resistance to Diversity in Organizations…..…………………………………………………………………………..
05
Part Two – Human Resource Management & Mixed Messages……………………………………………………………..
10
Part Three –What organizations can and can not expect ……………………………………………………
14
Part Four – Creating the Multicultural Organization……………..……………………………………………………………….
19
Part Five – Case Studies….……………………………………………………………………………………………………………………..
25
Alliant International University’s I-MERIT…………………………………………………………..………………………………….
31
Diversity Scenarios…………………………………………………………………………………………………………………………………
33
Readings………………………………………………………………………………………………………………………………………………...
What do we know and need to learn about diversity education and training? by Guest Editors,
(2008). Academy of Management Learning and Education, 7, 301-308.
Common Goals & Golden Opportunities: Evaluation of divserity education in academic and
organizational settings by Carol Kulick & Loriann Roberson, (2008). Academy of
Management Learning and Education, 7, 309-331.
The confronting prejudiced responses (CPR model by Leslie Ashburn-Nardo, Kathryn Morris,
Stephanie Goodwin. (2008). Academy of Management Learning and Education, 7, 332-342.
The influence of training focus and trainer characteristics on diversity training effectiveness by
Courtney Holladay & Miguel Quinones, (2008). Academy of Management Learning and
Education, 7, 343-354.
A retrospective view of corporate diversity training from 1964 to the present by Rohini Anand &
Mary-Frances Winters, (2008). Academy of Management Learning and Education, 7, 356372.
Teaching value in diversity: On the folly of espousing inclusion, while practicing exclusion by
Marcus Stewart, Marcy Crary & Beth Humberd, (2008). Academy of Management Learning
and Education, 7, 374-386.
Combining multicultural management and diversity into one course on cultural competence by
Mary Lou Egan & Marc Bendick, Jr., (2008). Academy of Management Learning and
Education, 7, 387-393.
Journey to a different place: Reflections on Taylor Cox, Jr.’s career and research as a catalyst for
diversity education and training by Stacy Blake-Beard, Joycelyn Finley-Hervey & Celia
Harquail, (2008). Academy of Management Learning and Education, 7, 394-405.
It’s more than the 5 to do’s: Insight on diversity training from Roosevelt Thomas, a pioneer and
thought leader in the field by C. Douglas Thomas, (2008). Academy of Management Learning
and Education, 7, 406-417.
Diversity in public organizations for the 21st century: Moving toward a multicultural model by
Sally Coleman Selden & Frank Selden, (2001). Administration & Society, 33, 303-329.