Welcome to
Troop Level
Cookie Program
Training
The
Basics
Who Do I Contact with
Questions?
Resources
•Communication Cards
•Facebook
•‘Friend’ GSEP Thin
Mints
•Twitter
•www.gsep.org
•Look under ‘Cookies
and More’ for
forms, booth
information, etc.
•Cookie Alerts
•www.abcsnap.com
•www.gsepthinmints.blogspot.c
om
•www.abcsmartcookie.co
m
•Newsbytes
Cookie Dictionary
Delivery
Distributors:
Hughes Relocation and Reads
Moving Systems
Baker:
ABC Bakers
GSEP:
Girl Scouts of Eastern
Pennsylvania
CSRS:
Service Unit Cookie Manager
TCM:
Troop Cookie Manager
snap™:
The computer software that is used
for the Cookie Program
PPAC:
Product Program Advisory Committee
Council Sponsored Reorder
Station
CFH :
Cookies from Home
PGA:
Per
SUCM:
Girl Average
Important Dates
Start of Program:
th
January 19
End of Program:
March 4th
Teach Business-Building
Skills
Goal Setting
Decision Making
People Skills
Money
Management
Business Ethics
America’s Best Cookies!
Thanks-A-Lot™
Shout Outs!™
Shortbread
Lemonades™
Thin Mints
Peanut Butter Patties®
Caramel deLites®
Peanut Butter Sandwich
Cookies are $3.50
4,305,000+ Packages
PGA 136+
90% Participation
7,000 Cases CFH
November
Cookie Rally Kits
•Enhance
Program
Troop’s Cookie
•$25 for five kits and
contains materials for 5
girls
–Must be sold in sets
of 5
• Fill out an order form
– Web site under
‘Product Program
Resources and Forms
•Fax or email form to
Lindsay Guyer
•Available until we run
out
•Each girl will get
materials to make several
crafts related to the
2012 program
theme/mascot.
SU Points Challenge
•Earn points and help your SU earn $
from the Cookie Program
•Points can be earned throughout the
Program.
Booths
Council Booths
Council Booths are:
• Septa Stations
• Malls
• Large Sporting Events
• Large Scale Events
–(Philly Flower Show)
Council Booths
• Troops can enter up to 20 choices
or ‘virtual tickets’ to be
entered into the snap™ Booth
Lottery
• Enter choices into snap™ between
Nov. 21st-30th
• Lottery will run via snap™ on
Dec. 1st
• Troops will get up to three
booths
• Emails will notify troops if they
• Booth ‘free for all’ will open on
January 1st for all booths that are
still open.
• We will not be calling troops who did
not get a booth this year
• We need to collect data on Council
Booths such as number of boxes sold .
Troops who participate in Council Booths
will need to complete an online survey
once a Council Booth will be completed.
– Found under ‘Booths’ at the ‘Cookies and
More’ tab
How snap™ Booth Lottery system
works
• Think of it like a raffle
– Put all your ‘virtual tickets’
into one date/time/location and
you lessen your chances!
– Spread them among different
dates/times/locations and increase
your chances
District Booths
• Link to request a District Booth will be on
the GSEP website under the Booths page under
the ‘Cookies and More’ tab
• Request time will run from December 2nd –Dec.
9th
• Run by volunteer Location Managers
• Adds a ‘human element’ to the Council Booth
Lottery System.
• Participants will need to provide feedback
• Palmer Park Mall, Crayola Factory, Plymouth
Meeting Mall, Lehigh Valley Service Center
Service Unit Booths are:
• Locations within that service unit’s
boundaries such as churches, stores,
post offices, etc.
• Wawa’s (Feb. 11-12th) 10am-2pm
• Redner’s
• Acme’s
• Wal-marts
• See website for specific information
on these locations.
December
TCM should discuss the following:
•
•
•
•
•
Troop leader
Initial order
Goals for the troop
Booths
How to use the ABC
Age Level Volunteer
Guide
New Cookie Badges
for new program
books
•
•
•
•
•
•
•
Parents and Girls
Booth help
Goals and Online
Marketing
Sign and fill out G1
Money envelopes
Order Cards
Family Guide online
No EARLY SELLING!
G-1 Form
• Important because it
is the proof that
parents have taken
financial
responsibility for
cookies and given
the girl permission
to sell cookies
• Every time a parent
takes cookies or
makes payments, they
must sign this along
with the TCM
• A line has been
added for CFH
• If a troop has
parent debt, this is
very important to
have
Volunteer Guides by Program Level
Can download at abcsmartcookies.com
Set goals, create goal chart,
track progress
Create a contact list, send e-cards and collect orders!
snap™
•www.abcsnap.com
•Login= valid email
•Password= Forgot Password
•If you do not have a new password, please contact your Service
Unit Cookie Manager
Girls
will be
uploaded
into
snap via
Personif
y on
Jan.
31st
•Need BOTH TCM
(first) and
Leader’s
(second)
contact
information to
be updated
•Whoever is in
the first spot
is the person
whose phone
number will
show on reports
for us to
contact
•Where GSEP
goes to find
that
Placing an
initial order
•Due in snap™: Dec. 12th
•If an initial order is not entered, the troop will have
to go to a warehouse and pick up an unplanned or place a
planned order in the snap™ system
•The T-7 should
be filled out by
the TCM after
placing their
initial order in
snap
•The T-7 will not
be collected or
signed by the
workers at the
initial order
pickup, but is
used as
verification of
the order.
•One of the
copies should be
turned in with
the final
Mega Drops
•Majority of Troops doing this
•First: Troop Profile>Select pickup location
•After entering in initial order: snap> ‘MY TROOP’
icon>Delivery>Schedule Pickup> Choose Time and Lane>Save
•If troop is ordering over 80 cases, troop will need to choose
January
Picking up an initial order
• Make sure cookies will fit in car
• If not, then the troop needs to make sure they
multiple cars
– Line up together in line
•
•
•
•
Bring T-7 and dot sheet
Be on time
Load up your own car
Any location adjustments will be on the Cookie
Alerts page
• Troop are responsible for making sure that they
have the correct number of cookies. COUNT YOUR
COOKIES BEFORE YOU LEAVE!
Handing out Cookies to Girls
• No early bird selling!
– This includes hanging up order
cards at work, social media
posting, handing out flyers.
• Troops need to use the M-3
receipt book and G-1 form
whenever cookies are handed
over to parents.
Special Events
Kickoff Events
• Kick off in
Philly
– Jan. 19th
• Kick off in
Reading
– Open to all girls
– Jan. 21st
• Kickoff in
Lehigh Valley
– Open to all girls
– TBD
Find a Booth
• Every weekend
GSEP staff will
be on the hunt
for cookie
booths
• If your booth is
spotted, girls
will receive a
special reward
“Bling your
Booth”
•
•
All troops are welcome
to participate!
Four categories:
–
–
–
–
•
What Can a Cookie Do?
Cookies From Home
Taste the Tradition
Open
Online entry form
– One entry per troop per
category
– Entries due on March 15
by 5:00PM
•
Voting
– Two finalists for each
category will be featured
on our GSEP Thin Mints
Facebook page for voting
– March 20 through April 20
2012 in 2012
• 100th Anniversary
Challenge!
• Special drawing for
girls selling 2012
or more packages
this year!
5=52 Contest
• For every 5 boxes that a customer buys (in one
transaction), they can enter into the contest
• Troops can hand out preprinted cards that will guide
customers to online entry form.
– Go to ‘Cookies and More.’ Click on ‘Cookies Events and
Contests. ‘ Online entry form on this page.
– More cards can be printed off of the Products Program and
Resources Page
• Winners will be chosen after the Cookie Program
• There will be 5 winners chosen
• Winners receive 52 boxes of their choice of GS
cookies
NEED MORE
COOKIES?
Planned and Unplanned Orders
T-8 form
• Needed for picking up more cookies.
– cookies will not be given out without a
T-8.
• Must be used for transfers with SU
cupboards and troops
• Are NOT available at Service Centers,
MUST be given by SUCM.
Schedule
• The schedule for all pickup
locations for both Planned and
Unplanned orders is located at
the GSEP website under the
‘Product Program Resources’
page under the ‘Cookies and
More’ tab
• Any changes to times/locations
will only be posted on the
‘Cookie Alerts’ page under
What are Planned
Orders?
A process in snap™ to let us
know:
• Where you want to pickup your
cookies
• What day you want to pick them
up
• How many cases you want to
Planned Orders
•Placed by:
snap>‘COOKIE’
icon, ‘Planned
Order’,
>choose
‘Cupboard’ and
date that they
wish to go to
pickup the
cookies
from>enter T8 number<enter
number of
CASES,<click
‘Submit and
Save’
•The order
will show
up under
the
‘Manage
Order
Page’
• After the order has been picked up,
Council will ‘approve’ the order and it
will appear under the ‘transfer’ section
of the Troop Balance Summary Report for
the troop.
• No limit on the number of cases that may
be ordered
• Adjustments to planned orders cannot be
made at the truck
• Planned Order Locations will only have
the cookies that have been placed for
Unplanned Orders
• An unscheduled pickup of cookies
• Five locations that are participating in
unplanned order pickups:
– Lehigh Valley Service Center, Shelly Ridge
Service Center, Valley Forge Service
Center, Reads Warehouse, Hughes Lansdale
Warehouse
– These locations have specific days/times
that they are open. Please see schedule on
GSEP website
• Limit of 50 cases at a time
• No guarantee that the variety or number
will be available
Finances
• Two ways of doing
finances:
–Typical deposit system
–ACH Pilot Program
Typical Deposit
System:
•Troops deposit money into the
GSEP TD bank account using the
provided deposit slips.
• SU and Troop number needs to be
written onto the deposit slip
clearly
•Each troop should be making
deposits on a WEEKLY basis and
entering them promptly in the
snap™ system
ACH Pilot Program
• If your service unit is participating in
the ACH pilot, you will NOT be depositing
money into the council bank account.
• For SUs that are participating in the
pilot program, they have received
specialized training
• 509, 510, 527, 545, 547, 570, 602, 615,
627, 629, 707, 716, 734, 743, 754, 755,
760, 761, 762, 766
• ACH page on the website for all
information
Parent Debt
• If a parent owes a troop money
• Troop needs to contact parent via email,
text, phone. We recommend at least three
attempts.
– Troop needs to log attempts of contacts
• If parent has not paid the debt by the time
that the cookie paperwork needs to be turned
in, Troop must fill out a T-5 and submit it
with final paperwork.
– Include a copy of the G-1
– Troop should keep a copy of all this paperwork
• T-5’s are found on web site
• Troop will be credited for unpaid parent debt
• T-5’s will not be accepted after May 15th
February
Recognitions
• Two Plans
– Cumulative, Adventure Credits,
Older Girl Travel Plan
– Older Girl
• Extra .05 cents a package
• Doesn’t matter which plan a
girl chooses, she will get
patches
Cumulative
• Any girl level can
choose this plan
• Pictures on the
order card
• Cumulative
• Girls earn patches
(not cumulative)
• Includes the
membership voucher
Adventure
Credits
• Any girl level can
choose this plan
• Vouchers earned
starting at 300
boxes for $25
• Vouchers can be used
for camps, purchases
in the stores, and
programs in Spark
• Expire on October
31, 2012
• Levels are on order
card
Older Girl Travel Plan
• Girls can receive money for troop
trips and Destination trips
• Chart is on order card
• Girls still earn patches
• The following must be turned in
Susan Schmalzried at
sschmalzried@gsep.org by January
1st, 2012:
– Letter of intent, budget, number of
girls, itinerary
Older Girl Extra .05 cent
plan
• The ENTIRE troop must agree to
choose this plan
• An extra .05 per box is earned
• In order to reach this plan, the
troop must have a PGA of 136
Entering Recognition Orders
• Done in snap™
• Troop must choose the plan they want
in their troop information under the
‘MY TROOP’ icon
• Cookies must first be transferred
from the troop to the girl
– snap>COOKIE icon>transfer order>troop to
girl
– Recognition Order will not generate
without transferring first
Transferring
cookie
packages to
the girl
Entering in
a
Recognition
Order
500 Club
Picnic
• For girls who have
sold 500+ boxes
• A special patch and
certificate
• Picnic
• Dates:
• Laughing Waters
– June 16th
• Shelly Ridge
– June 23rd and June 24th
Mystery Tour
• For girls who
have sold
1000+ boxes
• June 9th
• Rock the Mall
in DC
March
Cookies from Home
• Troops collect donations for packages
of cookies to be sent to the military
around the world
• Collection Dates:
– March 10 9am-2 pm
• Berks, Delco, and Northeast Philly
– March 17th
9am-2 pm
• Valley Forge Service Center, Shelly Ridge
Service Center, Lehigh Valley Service Center
– Looking for older girls to help at these
drop off points. Contact Amanda Harrity
if interested.
April/May
• Recognitions will be sent to
the SUCM and arrive Mid-May to
then be distributed to the
troops
• All Parent Debt forms need to
be turned into the Finance
Department by May 15th