So You Bought the UPK . . .
Now What?
Supplier Relationship
Management
Product User Group
(SRM Pug)
Today’s Discussion
• Who is TransAmerica Training?
• One Source – Multiple Outputs
• Beginning Your UPK Project
• Blue Print For Success
• Stretching Your Investment
Visit Us At:
www.tamtraining.com
Introductions
• TransAmerica Training Management
– Who we are …
– Areas of business
Visit Us At:
www.tamtraining.com
The UPK Product
Did you know?
Visit Us At:
www.tamtraining.com
How to Begin
• Implement as a Project
• Proven Methodology
• Know Where You Are Going
• Content Development Team
Visit Us At:
www.tamtraining.com
- 3C’s
Do You Have ……
Visit Us At:
www.tamtraining.com
Resources/
Budget
Time
Scope
Visit Us At:
www.tamtraining.com
Training Methodology
• TAM Training Methodology has 6
Aspects
• We take a Life Cycle Approach
– Focus is on:
• Client Specific Solutions
• Change Management
• Client Empowerment
Visit Us At:
www.tamtraining.com
Training Methodology Cont.
1.
2.
3.
4.
5.
6.
Strategy Planning Session
Project Team Training
User/Project Definition
Building the User Experience
Delivery and Deployment Methods
Transition to Client
Visit Us At:
www.tamtraining.com
Strategy Planning Session
• Done to achieve Maximum ROI on
Training
• Adult Leaning
• Training Consensus
• Composition of Training Team
Visit Us At:
www.tamtraining.com
Consensus Building
• Past learning experiences
• Similarity/Dissimilarity of needs
• Target Learners
• Role of SME’s
• Materials –
– Creating client specific content
– Purposing content for different uses
Visit Us At:
www.tamtraining.com
ROI
• Employees performing job as
designed
• If not trained, system is under
utilized
• Build to minimize duplication
• Use throughout Project Life Cycle
Visit Us At:
www.tamtraining.com
Learning Model
Help Me
Help me when I’m stuck
Let Me
Let me practice in
safety
Let me learn from
mistakes
Visit Us At:
www.tamtraining.com
Prepare Me
Prepare me with job expectations
Prepare me for change
Tell Me
Tell me what I am supposed
to produce
Tell me what I must be able
to do
Show Me
Show me how it works
Show me how an expert
does this job
Putting It All Together
• Choose Outputs
– Create your vision
• Content Development
Team
–
–
–
–
Trained
Experience
Dedicated
Ability to turn it into
training
• Customizations
– Personalize
Visit Us At:
www.tamtraining.com
Why the UPK?
• The UPK Advantage
– Oracle Support
– Used by Global Companies
implementing PeopleSoft
– Recently adopted as the end user
training tool of choice (eBusiness Suite,
PeopleSoft, JD Edwards, Seibel…)
– Stand alone application
Visit Us At:
www.tamtraining.com
What is the UPK
• Simulation Tool
• Training
Documentation
Tool
Visit Us At:
www.tamtraining.com
Stretching Your UPK Investment
Visit Us At:
www.tamtraining.com
Summary of Today’s Discussion
• Who is TransAmerica Training?
• One Source – Multiple Outputs
• Beginning Your UPK Project
– Project approach
– Your Team
– Methodology
• The Strategy Planning Session = ROI
• Stretching Your Investment
Visit Us At:
www.tamtraining.com
TransAmerica Training
Presentation Questions????
Visit Us At:
www.tamtraining.com
How to Reach Us
Mary Pascarella
mpascarella@tamtraining.com
Corporate Office
305-728-2399
Visit Us At:
www.tamtraining.com