College Action Update on
the Independent Review’s
Recommendations
7 June 2013
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Tiger Team
Kevin Adcock
Kathy Jones
Alan Coker
Suzanne Mabrouk
Jim de Luca
Terry Mays
Tom Horan
Bob Riggle
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TIGER TEAM CHARGE
“…developing immediate, long-term and
interim (if required) policy, process, and/or
procedural changes that address the
recommendations identified in the
‘Institutional Review Report to The Citadel
Board of Visitors’ dated 3 April 2013.”
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Child Protection
IR Recommended:
• Policy Revision, Centralize Coordinating Responsibility, Oversight
Committee, Streamline Forms, Monitor Programs and Activities,
Document Retention Policy, and Report all Claims,
Tiger Team Recommended COA:
• Extensive revision of “Protection of Minors” policy
• Hire a fulltime Child Protection and Risk Management Officer
• Revise and Computerize Children on Campus Forms
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Darkness-to Light Training
IR Recommended:
• Darkness-to-Light Program, Cadets as Co-Leaders, Tailor Program
for Cadets, and Clarify Goals for Darkness-to-Light Program.
Tiger Team Recommended COA:
 Continue D2L training through at least 2015
 Explore alternative campus-specific options for future
training needs
 “Citadelize” around structured D2L curriculum
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Establish a 4-year development Cadet Co-leader program
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Darkness-to Light Training
Tiger Team Recommended COA:
• Draft Clarified D2L Goal
Within the context of The Citadel’s core values, Darkness to
Light training is intended to increase awareness of respect for
the safety, well-being, and rights of others and to emphasize
the duty to take action on behalf of those who may not be able
to do so themselves.
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Governance
IR Recommended:
• Board of Visitors Communications, Board at the Strategic Level,
Board of Visitors response to Information, Board Oversight, and
the Role and Responsibilities of the General Counsel.
Tiger Team Recommended COA:
• Draft Memorandum includes:
• Duties of the General Counsel and reporting lines
• Reassign primary responsibility for College Regulations and
policies as well as FERPA and other compliance related issues
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Sexual Assault
IR Recommended:
• Ensure: Focus is not on Complainant’s shortcomings or potential
motive; Persons are not placed beyond Suspicion; Title IX
Information is Easily Accessible. Employ “Dear Colleague Letter”
recommendations.
Tiger Team Recommended COA:
• Provide mandatory Title IX Training for all faculty and staff
• Provide Investigation Training IAW the Dear Colleague Letter
• Draft Memorandum 2-25 statement that emphasizes focus is not
be placed on the complainant’s past or motive and that no one is
beyond suspicion
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Communications
IR Recommended:
• Publicize Hotlines and revisit The Citadel’s Crisis Communication
Plan.
Tiger Team Recommended COA:
• Activate Emergency and Crisis Hotline Button on Citadel homepage
• Activate Emergency Contact Web Page on Citadel web site
• Print and Disseminate Emergency and Crisis reference materials to
each Cadet room and campus office and incorporate in White Book
• New “Campus Emergency” and “Urgent and Priority
Communication” policies
• Revised “Annual Exercise Program for Safety and Security”,
“Emergency Response Plan”, and “ERP Quick Reference Guide”
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Administrative & General Matters
IR Recommended:
• Examine / Adjust Non-Discrimination and Harassment Policies,
Adequate Investigative Experience & Training for Investigators,
Work Overload and Stress on Senior Staff, Use Materials from
other Institutions, and reduce the Incidence of Reprisal.
Tiger Team Recommended COA:
• Revised and created policies and memorandums addressing nondiscrimination, harassment, and reprisal
• Maintain a pool of trained personnel for conducting investigations
• Increase the use of cross-functional Tiger Teams
• Develop standing cross-functional council/committee structures
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Administrative & General Matters
Tiger Team Recommended COA:
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Challenge and encourage employees to explore and introduce
“best practices” and materials from other institutions
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Provide opportunities and resources for professional
development of staff and faculty
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QUESTIONS
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BACKUP SLIDES
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Tiger Team Additional
Recommendations
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Have Periodic Tiger Teams to address Major Campus Issues
Require One Person/Department to Learn How to Complete
Children Approval Forms
Hold Annual Training on Children Approval Forms
Replace Office Phone Numbers of Ombuds with Cell Numbers
only on All Documents
Remove Serious Incidents Policy from Policies Web site.
Revise Building Coordinators Policy
Discuss Campus Safety briefly at each Faculty and Town Hall
Meeting
Require all Citadel people to wear ID at all times
Require ID tags on all bags on campus
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Additional
Recommendations
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Move all Campus Policies to one Web site
List all Policies 3 Ways on web page: alphabetically, by
department, & by Memorandum #
Consolidate Policies
Compare Citadel Policies to those of Other Colleges and Write
missing Policies
Have Responsible Department of Policy Maintain Word
Document for Future Revision
Move Maintenance of Policies to Office of Compliance.
Review Policies Every Five Years
Change Reporting Chain for Director of Environmental Health
and Safety to Associate VP for Operations
Remove Attachment A of Annual Exercise Program from Web,
Review, and Keep Confidential
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Additional
Recommendations
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Write Template for Departmental ERP and Post to Web
Require each Department to write an ERP and post to Web
Develop Video on Campus Safety and Post to Web for Evening
Students to View
Conduct Comparative Study of Cost for Campus Call Boxes
versus Development of Smartphone App to serve same
function
Purchase 3rd Vehicle for Public Safety ($1,200/mo.)
Purchase Shields for Public Safety Officers in Emergency
Situations ($2,175 ea.)
Include all Items in A-Z sitemap in Pull-down Headers on
Citadel Homepage
Update/edit Phone Numbers on Departmental Listings web
page
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Additional
Materials
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