Understanding Ourselves and Others

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SKITTLE SKUTTLE
INTRODUCE YOURSELF, YOUR ORGANIZATION, YOUR ROLE
1.
2.
RED – What do you want to do in 5 YEARS?
GREEN – What is your biggest challenge leading a TEAM?
3.
PURPLE – What do you like about your ROLE?
4.
YELLOW – What is your DREAM JOB?
ORANGE – WILD CARD
(Tell us anything about yourself)
5.
Understanding Team
Using MBTI
=
MBTI Quick Facts
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Build better relationships and gain better results
Enhance self-understanding
Understand and appreciate diversity
(rather than just tolerate)
Increase range and scope of communication
MBTI provides an individual assessment used to
determine innate preferences and assign a 4-letter
personality type (i.e. INTJ, ESFP, ENTP, ISFJ, etc.)
Where do I look to learn more? www.myersbriggs.org
Many concepts, diagrams, and pictures were taken from the MBTI Presenting Types in
Organizations, developed by David Freeman, Linda Kirby, and Nancy Barger
What do you mean by preference?
 Write your name using your dominant hand:
_______________________________
 Write your name using your NON-dominant
hand:
________________________________
We can all use both hands for writing, but
one is natural, comfortable, automatic
MBTI Preferences – 4 Dichotomies

Where you direct your energy
• Extraversion vs Introversion

How you gather information
• Sensing vs iNtuition

How you make decisions
• Thinking vs Feeling

How you deal with the outside world
• Judging vs Perceiving
More about preferences…
Preferences are not measured on a spectrum
– either you prefer this or you prefer that
What do E’s and I’s look like and do?
Seek and value input from many
Respond to external expectations
Seek assistance actively
Share things openly
Seek group interaction
Focus on breadth
Start with actions
Seek input from chosen few
Focus on internal objectives
Rely on inner resources
Keep things to themselves
Seek small group interaction
Focus on depth
Start with ideas
What do S’s and N’s look like and do?
Enjoy practical conversations
Use detailed description
Move sequentially
Prize specifics and realism
Rely on and trust experience
Confidence grows from repetition
Use accepted ways of leading
Notice specifics/facts
Enjoy clever conversations
Use metaphorical descriptions
Skip around
Prize hunches and insights
Rely on and trust inspiration
Confidence from innovation
Try new ways of leading
Notice subtleties/patterns
What do T’s and F’s look like and do?
Start with a critique
Examine conflict to find truth
Business-like
Want feedback to improve
Apply policy consistently
Seek efficiency
Results-based
Objective analysis
Start with praise
Avoid conflict to maintain harmony
Sociable
Want support for efforts
Make exceptions to policy
Seek dedication
Consensus-based
Subjective analysis
What do J’s and P’s look like and do?
Use decisive words/fixed positions
Dislike being sidetracked
Put work before play
Value steadiness/thoroughness
Act on set priorities
Prefer to have control
Make quick decisions
Use hedging words/tentative possibilities
Being sidetracked is interesting
Combine work and play
Value flexibility and adaptability
Respond to opportunities as they arise
Prefer to have freedom
Avoid making decisions
What is Your Type?
When you are in a situation that requires you to act
out of preference for a long time, STRESS WILL RESULT
MBTI exercises to try with your team
The Marshmallow Challenge
http://www.youtube.com/watch?v=H0_yKBitO8M
http://www.ted.com/talks/tom_wujec_build_a_tower?language=en
GOAL SETTING
Why is it important?
Aligns Employees with the Vision, Mission, Standards
of the Department and Facility
How do you make a goal?
S.M.A.R.T.
Specific, Measureable, Attainable, Timed
How do you make it happen?
Leaders, Trainers, Veteran Employees, Team Leads,
Supervisors to positive “coaching” techniques
When do you start setting goals?
Anytime you see an opportunity, team meetings, new hires,
when your metrics indicate a decline, always in private.
COACHING
Find the ball
COACHING RESULTS
NO Feedback
Negative Feedback
Positive Feedback
IS POWERFUL! When coaching your message
should be clear, positive and encouraging.
COACHING NOTE (optional)
IDEAS FOR UNDERSTANDING and RECOGNITION
Strengthsfinder 2.0 by Tom Rath www.gallupstrengthscenter.com
IDEAS FOR UNDERSTANDING and RECOGNITION
The 5 Love Languages and The 5 Languages of Appreciation in the Workplace www.5lovelangues.com
THANK YOU!
Enjoy the rest of your time at CAHAM
Community Regional Medical Center
Regina Olvera, Outpatient Lab Supervisor
rolvera@communitymedical.org
Direct: 559-459-2714 Cell: 559-776-9337
Lynnette Bassett, Outpatient Lab Customer Service
lbassett@communitymedical.org
Office: 559-459-2771
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